“They have renovated since my last visit and the overall food, service and atmosphere has turned 180° degrees, very impressive.Had 2 Tacos, Egg Rolls, and a Chicken Sandwich ordered via the Mobile App, but decided to eat onsite. Nice and clean with an all new interior. Good job JiB, Phoenix!!!“
“Very calm and fast service, I appreciate how cozy it feels to eat here alone on a Wednesday afternoon.Parking: About 20 parking spotsKid-friendliness: For family, friends, individuals, eating alone, with coworkers and for childrenWheelchair accessibility: There are specific tables available for individuals“
“I’m from Florida. Just ordered a few tacos from this location for my family. Order was ready perfectly when I arrived, manager even checked the order to make sure it was correct. I asked for a cup of water, manager gave me a massive cup and said have what you need. She deserves a raise. Honestly best fast food experience I’ve ever had and I paid next to nothing for the tacos. Very impressed with Jack in the box.“
“Myself and another Veteran always go here after our Rec Therapy classes together, before I give her a ride home from the V.A. across 7th street from this Jack in the Box. We order online, for pick-up, to use our discounts. Then we just go in and eat, everything we need is in our bag. We've become *Regulars. Just be *Aware: you are right across the street from a Huge Veterans Administration, Hospital, Clinics...a few of the homeless Veterans do come in & out of the restaurant. Sometimes they come in to charge their phones or do work on a laptop they bring in. ALL OF THEM Vets deserve your upmost respect and gratitude. No Nasty Comments, Unnecessary! They are where they are today for going over to fight for freedom and then get treated like Vietnam Vets did when they got home, Shameful! Sorry, running off the rails here. If you see a homeless vet just say hi to he or she, acknowledge their existence. That's all.“
“I'm diabetic. So I asked for a Orange Hi C. The young lady at the order window, I believe her name was Sheyla, was absolutely wonderful along with her co worker, I believe her name was Lupita. My order was perfect my drink was make wonderfully. Along with perfect customer service. Thank you Jack in the Box for hiring such a wonderful staff.“
“I grew up on Jack in Phoenix, but now living out of state, we don't have them. I brought my 11 year old here for the first time tonight. Romeo took our order and was incredibly friendly and really engaged with my child. The tacos are just as delicious as when I was a kid! Food was great and restaurant was clean. Thank you to Romeo and the rest of the staff for fast, friendly service!“
“Something about this place tells me everyone that works here actually works. Best food ive had at a Jack in the box. Food was hot, tasted great, made as ordered. Whoever maintains the fountain machines here needs a promotion. Not shorted on syrup or carbonation.“
“I love this location. They are always very nice. And service is fast. They have only ran out of my food one time. But they made up for it. And if you have an issue with your order. They don't hesitate to fix it.Parking: They have lots of parkingKid-friendliness: They are good for the whole familyWheelchair accessibility: It does have a ramp for wheelchairs“
“Yo, this r3view is specifically for Brian/Bryan because today my 85 year old father was short 71 cents for his meal and rather than make it go home to get the money or take the hit on the register, he offered my father $1. Yall, my faith in humanity shot up. We don't see gestures like that often. Give this man a raise. Give him free burgers for life, or offer him a promotion because he showed humanity in a time when corporate greed is splitting people apart.“
“Update:They've updated the landscaping/parking lot for better access and visibility pulling out of the drive thru. They're still sweet and polite as pie. Still clean. Food tastes fresher than any jack I've been to. Never disappoints!! Keep it up and thank you so much for all your hard work. We appreciate you!!!First review:Two experiences with this location today-BOTH positively great!! Stopped in for some breakfast and miss at the window was delightful! Come lunch time, a family member stopped in and made it a point to comment how CLEAN it was! She looked inside and couldn't believe how wonderful it looked. So keep it up, and thank you SO much for everything!! P.S. food came out perfect :-)“
“We rolled through the drive-thru one late night on our way home.... the service was prompt, and the food was fresh and hot. And we each order the milkshake. It was nice to order a milkshake without getting told " our shake machine is down"... like this one other popular fast food place which shall remain unnamed.“
“Well I did not eat at this particular one BUT just the name was good on this venture. My brother was going to meet me some where on Southern Ave that night to pick me up from a bus ride into nowheres land 51st Ave and Southern. I took 51st ave bus, that's the street I live in in Glendale, to Southern Ave , I was trying to get to Hospital to see my very ill "POPS" my DAD,. I finally found out where to catch southern Ave bus, 49 and southern but if u are on the right bus coming down 51st Ave heading south ,bus #51, just sit there on bus, it goes thru neighborhood heading east and pops out on 49 th placeLong story , Longer, my brother and I were trying to decide where to meet because he was driving his car from hospital, he was heading west, So good old "Jack in the Crack" nickname for jack in the box was where my brother had eaten before I guess,.We all no there is NO bad jack in the boxes that existI give this one " 5 stare bus stop“
“Need charging stations. The staff is professional. Good quality of service & good. Clean store & secure restroom.Vegetarian options: Has vegetarian items that are limited. Such as french fries & salads.Parking: Thirty minutes of parking & dining in.Wheelchair accessibility: Doors do not have automatically handicap doors.“
“Very Friendly, They made sure I had my order correct, the food was delicious and hot, perfect, and I had everything I needed all sauces and hot sauce, they made sure everything was perfect the Teriyaki Chicken Bowl was delicious and everything else too.“
“How can you advertise 24hr service if you are not open 24hrs?! I went for breakfast yesterday morning and the clerk said system updates every morning between 4-430am, so I adjusted my break schedule to accommodate this today, and the restaurant appeared to be closed! Not happy this time around!“
“The restaurant is never packed but the drive through is most often packed, I say that because the employees spend more time filling their orders instead of customers in the store.Wheelchair accessibility: I do not use a wheelchair but I noticed that the restaurant insure equal access for all customers.“
“The food was great. Hot and fresh. The customer service was very nice. The gentleman who took my order was very patient and kind. The lobby was clean. There are many homeless people in the area so be watchful. Other than that, this is a nice place to grab a bite to eat.Wheelchair accessibility: They have designated seating areas that you can sit at in a wheelchair.“
“The food here is a hit or miss kind of thing, the burgers are made fresh I would think, but the fries are most of the time left there under the heating lamp longer than they should be. This location has no public restrooms. Plus, it's open 24hrs a day.Parking: Shared parking with another store, mostly free spacesWheelchair accessibility: Has a ramp“
“Went in yesterday cuz there was a spirit mix up in my previous days order and Aiden told me to come with the receipt and they would fix it. Not only did they give me the right item I paid for they replaced the whole meal and we're very pleasant and compliant about it. TOTALLY BLEW ME AWAY!! This location is the BOMB as well as it's employees. Hope u guys don't get tired of seeing me in there allot cuz I'm def gonna be patronizing ur establishment allot more and telling everyone else I meet to as well. You guys ROCK!!“
“I didn’t get her name but she was working drive through tonight and was soo freaking sweet and had the cutest cheek bones! Serves was great food was hot and honestly this is my go to Jack In the box!!! Stuff hits like banana bread at work! HELL YEAH DUDE ???“
“Very clean inside and outside GREAT FOOD! The Tacos ? are hands down the BEST Jack in the Box tacos ? I've had EVER!! Fast Friendly service and very helpful staff! We'll most definitely be back! This is the BEST Jack in the Box on this side of town!! ? Keep up the WONDERFUL WORK Ladies and Gentlemen! I give y'all more than 5 stars ?⭐?⭐?✨?“
“Jr & the night crew doing there part in ending hunger! Over 9 million people die from hunger every year. And these good folks at Jack & the Box donated a recently canceled order. Most would have thrown it out and cussed about it. God bless this young man for stepping up.“
“My buddy and me stopped into this establishment really late afternoon and it was a ghost town. Maybe the drivethru was busy idk, we went inside. The bathroom was clean, the whole place looked nice and well kept. We ordered and i thought the food took a little longer than usual, but it was worth the wait. I only ordered tacos and a large chocolate shake, but they were perfect. Perfectly fried, perfect portions of all the inner stuffs, perfect crispyness, and the shake was excellent. Chocolaty and thick. I could have held this one upside-down for an hour without incident. Overall an excellent store to visit, id return without question.Parking: Basic simple free parkkng lot. Clean and maintained.Wheelchair accessibility: I noticed the lounge and dining area had ample space for wheelchairs to move, freely throughout the interior of the building which Im sure is great for anyone confined to a chair.“
“As far as Jack in the Box goes, this location delivers every time. I frequent this location, it’s right by my house so I go in the mornings when I’m hungover and it hits. I also order online and they actually put my sauces in the bag! Yes depending on the time you go they may ask you to back up in the drive thru but other than that, they are on point! Keep in up my friends, I appreciate it!“
“Utilized the drive-thru on sunday around 4pm and received amazing help from a young man who went above and beyond for just 2 delicious breakfast Jack's and one of the New Boba tea drinks! Everything was so delicious and amazingly convenient to be able to get Boba from Jack! Once again,Jack hit it outta the park with that awesome young man and their food.Parking: Plenty of it.Wheelchair accessibility: It's there.“
“My first time ever coming to a Jack in the Box, I’m glad it was this location. I unfortunately did not get the girl’s name who took my order, I wish I did so I could mention her. She was extremely patient and so sweet and helpful. She gave me recommendations and gave me one of each dipping sauce to try. I will definitely be back because of her.“
“Just got a curly fry and a lemonade. Not in the best of neighborhoods but I was able to walk in with one person ahead of me, place my order and have my order in hand and walking to my car pretty quickly. Which is nice when your working and only have a 30 minute lunch break. I would recommend this place.“
“My Autistic toddler with ADHD & I randomly find ourselves in the drive thru at all hours of night.. I tend to forget they close the grill for nightly cleaning.John the night Manager is always so friendly & helpful. He has started to recognize my stoner vibe at the speaker and is always to prepared with patience, excellent customer service & a very spunky personality! Thanks for always being awesome John & your Chicken has been on point lately!!“
“I was hungry but not real hungry. So I ordered the three-piece egg rolls. It's been awhile since I've got them. It looks like they are making them bigger. The price between a one egg roll and a three-piece is like a $1.50 more. So you definitely will want a three-piece the best deal. They were nice and crispy on the outside and tasty on the inside.The peach tea that I got was really good too. The guy at the drive-thru was friendly.“
“Never been to this location before, I had some good experiences with the company before, but I think this tops it. The kid taking my order has an amazing attitude and the atmosphere in the back is incredible. I ordered a Cluck sandwich and fries, they came out in 5-10 min. The quality of the food was the best I’ve had in a long time. The chicken was crispy and crunchy, in a good way. the fries were hot and fresh. Now I don’t live in the area but if I did I would eat here often.“
“Cashier was rude, not enough workers but very little customers as well. A lot of homeless people hanging out, but the food taste great, was appealing by appearance and clean on the inside.custoner service with the female worker made it look bad.“
“Unfortunately, I didn’t get food pictures as we were too excited to dig in! The loaded tiny tacos were delicious and the perfect size for a small meal or for someone watching calories but still want to go out to eat. The double jack with curly fries and the avocado ranch dip was, also, a hit. We will definitely be ordering those items again“
“Have only used drive through but can say looks clean from my vantage point and the window attendants are warm and provide a fine and quick service. Fod is basically similar to any and all other of Jack's culinary franchised establishments.“
“We went through the drive-through at midnight gambling getting a quick cheap dinner and were surprised to be helped promptly and the line of five cars ahead. Move very quickly. The cashier was nice and our food only took a couple of minutes. Are tacos in Burger are fresh and just like the old days. Very pleased.“
“Food was fresh and hot and fast service. The only problem was being a little hurried at drive thru window. I wasn't asked if I wanted "sauce" despite having fries (ketchup, maybe?) and jalapeno poppers - ranch or something would have been good to have.I'll go again, but I'll verify what's in the bag and ask for condiments.“
“Burgers and curly fries ? ? were hot. Large, online order was completely accurate. Staff was very friendly when I went inside to pick up our large order, and the restaurant was clean. All drinks, condiments, forks, knives, salads ? etc. were present. Great online ordering experience.Parking: Plenty of parking, handicap ♿️ parking available, too.Wheelchair accessibility: Wheelchair accessibility ? ? is available with plenty of space to navigate .“
“"NOW OPEN 24 HRS / Drive thru"New signs spotted on windows recently! Quite a turnaround from the disappointment felt each time you pull up to order, only to be met with . . . SILENCE. Then a hand written note posted at window, saying reason not open usually due to short-staffed, had to shut early, etc .But nothing you could put in your hungry tummy!For now we can only hope the 24/7 is a turnaround, a real commitment from the owner, staff and the Franchise, to the community and not just lip service given to pacify Hqtrs .“
“Jack in a box has been my go to fast food place for a long time, old favorites and rotating new menu. Food is always made when you order, this is why it takes longer to get. As with most places they always seem under staffed. I usually get breakfast Jacks or some type of breakfast sandwich, they are all good, coffee is good and potatoes cakes are not greasy.“
“This Restaurant is always clean and staff will pay attention to your order. Most of the time from early morning til afternoon, is empty, so no waiting in line and can find a seat anywhere. Never had an issue with my food (so far) when ordering. Some items have gotten a bit pricey in the last couple of months, but still worth coming once in awhile.Parking: Sometimes parking is a hassle so you might have to park in the back of the building.“
“I’m an absolute walnut and didn’t realize I ordered 4 minutes to closing time and yet the workers were so kind and understanding!!!They still made my order and I wanted to say I’m so sorry for keeping you longer!!Thank you for your patience & how nice you were!!?“
“Tonight I made a mobile order and was honestly to tired to make my customization on the app.. so I walked inside to ask for it.The younge lady at the counter was dealing with 2 very difficult men, all mean while the whole staff remained cool and patient while these 2 individuals figured out their payment method..The lady's where respectful and helpful although the 2 others didn't cooperate.Once it was my l continued to provide the same exact level of costumer service.These young individuals working front line in this area should be trained and advised by upper managment on which senerios they should refuse service and request individuals that are under notice drug effect to leave.Other than that great job lady's! And to the cook inthe back that had an eye on the girls!! And told them after the 2 men left that when customers are in that state or acting so rude to ask them to leave. ?“
“Great place for some comfort food, being Diabetic don't come very often,But when I do it's a Bacon double Ultimate Cheese burger no fries or onion rings, but a large Chocolate shake.Hmm yeah...Anyway, they get your food always quick .You just can't beat that ! ?Parking: Around the location, probably 20 parking spaces.Wheelchair accessibility: Near front door.“
“I always do perfectly fine with Jack in the Box the food is consistently very good. Sometimes the wait is a bit long at night, but as long as you know that in advance, I have never found it to be a problem. The other thing I like is the employees are always very customer service oriented.“
“Easy access to the building. Prices are affordable and that is important for me as I am low income. Staff are always friendly and patient in waiting for your order at the counter. The restaurant is always clean to include the bathrooms. I frequent the restaurant often.Wheelchair accessibility: The building provides easy access, and isles are wide enough to accommodate wheel chairs and walkers. I am hard of hearing so the employees bring my orders to me.“
“UPDATE:Because of past experiences I have avoided going here until last night. I ordered 2 tacos and a side salad. I was told there were no salads but when I got to the window the young man and woman said they world make one for me, so they did! What a nice surprise to be treated so well. Thank you. This night crew is doing a great job - I will let the folks know that stopped coming at night.I was unable to order even though there were three cars in the parking lot and all the sign said they were open the lobby was closed and no one would answer the bell for the drive-thru. This is not the first time this has happened. I was told something one time there was not enough staff but there's three cars in the parking lot and it says open so where is everybody? And then you just say“
“It's Jack in the Box, not going to rate their food. It's fast food. What I will rate is their walk-in customer service, the few times I've walked in their customer service people were polite and friendly. Yes, this is not normal for fast food employees, but that's the consumer's fault, not the employees. Did the food come out fast, no. Did I have to wait longer than I'd like, yes. The cashier person/people despite being yanked every which way were still smiling!!! Stop being mean and nasty to customer service people! Love you guys at this specific location. Always been treated nicely here, remember if you give negative energy, you get it in return.“
“The service was very rushed it was not busy at all. The girl just took my order did not listen to anything that I said, I asked for three French toast she gave me six and charge me. I also asked for two egg biscuits, which she is. She gave me sausage biscuits with no egg that’s not what I asked for and she charge me. She was rushing me to order . She did not listen to what I had to say and she had an attitude I called up there and she had an attitude I called up there and the car just feels I don’t have time to go all the way up there and come back. No answer I do not live close and with gas prices it doesn’t make any sense to turn around and go back up there for someone to miss manage food. This is unacceptable. This was around 9:51am May 1,2023“
“First time at this jack in the box on 27th ave & camelback.. Julian (hoping that’s his name) was alone in the front taking orders running back & fourth. Lots of customers in & out, being super rude & yelling at him. But he keep it super calm & handled everything like he should have. Our food took a good 10 minutes to receive.. but everything was fresh & good. I just wanted to make sure Julian’s manager knew what a great employee he has…he deserves a raise! 3/11/22 time 7:50pm“
“The workers were polite when speaking to me and my entire order was hot and fresh. The only thing I would say is, you should work on greeting your customers right when they pull up. It was a couple of minutes before anyone opened the window. I'd still rate my visit a 4.5 I was happy with my food.“
“This Jack in the box is ALWAYS accurate when it comes to my orders I never have to worry about anything being forgotten.. Jose the gentleman who works at night is awesome and always has a smile on his face love this locationKid-friendliness: Jose always knows my kids order and ask how they are“