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“I have visited my share of Jack's over the years and when I tell you this is the most clean one you will find! The food is well made, fresh to order, the staff is always hustling in rush hour to get your order out in time, and the store is always well kept and clean. Ive read some of the other reviews and they must have issues because compared to other Jack's this jack is one I trust when it comes to my food and cleanliness. They also decorated during the holidays to bring some cheer to their customers. Highly recommend to all my friends and family to always come to this location.“
“This review is long overdue. I live right around the corner and I frequently visit this Jack In The box and they are very consistent here. The food is made when you order it it's always fresh the professionals at the drive-thru window are so nice and friendly. I normally don't give reviews on fast food joints like Jack in the box but coming here made me realize how consistent this particular location is. Kudos to you guys! 🎉“
“Erika has been taking my order for months now and I can say she has never disappointed. The food taste incredible every order and the service is amazing. She is the only reason I go to this Jack every two days! She definitely deserves a raise I havent met a great employee like her in a while.“
“Best jack in the box in the valley I've seen this place run late night rush 1 man the manager tired broken and still crushing it 1 order atta time also every time I stop by no matter who's their or the time my order is correct and tastes as expected every time!!!! Thank you all for being their !!!!“
“We used the drive-through, which can sometimes be difficult, but the cashier Gabrielle was very helpful kind, and patient and was a delight to give our order to. We even had coupons but Gabriel worked with us with no problem and didn't make us feel uncomfortable by using the coupons. Jack in the Box if you're reading this you better keep Gabriel, we haven't seen service from a fast food employee like him in a long time.
Vegetarian options: I don't think you'd want to use Jack in the Box for vegetarian options, but I'm not a vegetarian so I wouldn't be sure.“
“Billy and Cody are the absolute GOATS of this jack in the box. I know when they are working the food is gonna come out fresh and yummy! Thank you for the amazing service and attitude tonight, we will be coming back. Billy, get me a cookies and cream shake with a cherry on top. I NEED IT BILLY STYLE!!! He makes it taste just right.“
“I had to write a review about this location because every time I come here the customer service always exceeds my expectations. I let the manager Lupita know and the positive and professional way she communicated her appreciation really made my day.“
“Awesome service, I looked on my bag and thought I was missing my French toast sticks and they gave me more and as soon as I pulled out all the tacos there is was! I appreciate you guys so much and I am so sorry I was a ditz and didn’t look deep enough.“
“I had an absolutely fantastic drive-thru experience today! 🌟 The food was served piping hot and incredibly delicious, exceeding all my expectations. Every item I ordered was prepared to perfection, showcasing the quality and care in their kitchen. The speed of service was remarkable, yet I never felt rushed or overlooked. The team member who assisted me was exceptionally friendly and efficient, making the entire interaction seamless. It's rare to find such consistent excellence in a fast-paced drive-thru environment. I truly appreciated the attentiveness and professionalism demonstrated. This is definitely a new go-to spot for a quick and satisfying meal. Highly recommend for anyone seeking top-tier food and service on the go! 🚗💨 #DriveThruExcellence #FoodieFaves #AmazingService #FiveStarExperience“
“Parking: Union hills and 7th street
Kid-friendliness: I believe they have coloring books that kids menu and crayons
Wheelchair accessibility: Cases wheelchair accessible on the main entrance there is a ramp up what is really an outdoor seating“
“Look, it's in a terrible area, that much is evident. But it is also one of the most consistenty decent Jack's around. No matter when I have eaten there the food has been hot, freshly made, and nearly all the orders were accurate. And the staff working the drive thru last night were patient and courteous. Two words that are seldom used in this area of town.“
“Atmosphere is a bit sketchy. There are a lot of homeless around. The restaurant does a good job at keeping the homeless out of the restaurant. Don't try and ask for the restroom key before you have your order placed....lol they will not give you entry, even to wash your hands, until you've placed an order.“
“This is our 1st time coming to this location &’ it really was worth the drive! The employees were so patient & nice ! Our food came out hot &’ fresh with delicious milkshakes for our drinks! Hot food was hot &’ cold food was cold! We will most definitely be back!“
“This is the best location in the north valley. Late night and the food is still on point and fresh.
The staff here actually cares and bust their asses. They deserve respect.
Food is always made well
Takes a little longer but food is freshly made.
Well staffed, respectful workers!
Clean bathroom and dinning area as well.“
“Its sad that the staff here are so incapable of doing such an easy job. During the evening time, especially on weekends the staff takes a 5-10;minute break between each car. Its almost like this place has zero hiring standards.......... or zero standards all together. I cant even imagine how much money they lose because of poor service at this location. Tonight was it for me, never again!“
“I'm diabetic. So I asked for a Orange Hi C. The young lady at the order window, I believe her name was Sheyla, was absolutely wonderful along with her co worker, I believe her name was Lupita. My order was perfect my drink was make wonderfully. Along with perfect customer service. Thank you Jack in the Box for hiring such a wonderful staff.“
“My first time ever coming to a Jack in the Box, I’m glad it was this location. I unfortunately did not get the girl’s name who took my order, I wish I did so I could mention her. She was extremely patient and so sweet and helpful. She gave me recommendations and gave me one of each dipping sauce to try. I will definitely be back because of her.“
“I give this location 5 stars for all categories but one; access to bathroom during open business hours. First, this is my neighborhood Jack Restaurant. I eat here or buy something for family a couple times a week. The milk shake is the family favorite; tasty and affordable. They are an excellent staff and usually most helpful. Cleanliness and friendliness is very important to the Jack staff. The only issue that I have encountered; REASONABLE ACCESS TO THE RESTROOM. It is rare and not as bad as it used to be but THE BATHROOM SHOULD BE OPEN DURING OPEN BUSINESS HOURS! PLEASE! If the restroom facility is in working order and you are a paying customer or willing to leave some money for use of the facility, unlock the door. Last night I asked for access. No, the young girl said she was cleaning it. She was not and it was 9:15 at night. Jack clises at 10:00. But, this young lady is a ruff character. Not as friendly. I know I might look like a street person because I like to ride my Ebikes. But, I am not homeless and I don't leave a huge mess just to flush a toilet and wet and dry my hands. I can't imagine what judgement was upon me to use a bathroom that is the only one available for miles. 😢“
“Nubia the Cashier/Order taker was tremendously Pro-Active and very hard driven. Plus her Customer service skills were excellent and she constantly is multitasking aswell as working so hard. In fact I strongly believe she deserves a Pay raise by no means.“
“Kevin on a shift was so polite out going and very professional with his customer service I pray he has every blessing coming to him. Stay blessed young man! Thank you for being human and not subjected to your fellow peers and to the cook big ups it was fresh and delicious 🤤“
“Look, it's Jack In The Box. You're not coming here for the culinary experience. That being said, the place was clean, service was fast, the food was freshly made and exactly what I expected. I went here for breakfast, and the service was exemplary.“
“I always love Jack in the box food..... This one takes EBT it's the only funds I have right now but it's worth it! I ordered the d
Double smash burger 🍔 to me it's phenomenal tastes so yummy 😋..... I like it so much I eat it all before I even touch my curly frys..... BTW the place was kinda small.... Little area.... I only wanted a quick bite to eat before my interview with Chipotle...... Couldn't resist having what I had“
“I don't what the deal is with this particular location but my food is always accurate, fresh and hot. I've only ever used drive through and gone during the day.
I'm sure some improvements could be made somewhere but for fast food I absolutely cannot complain.“
“This jack in the box is amazing. They take accountability when a order is messed up or if something went wrong via delivery orders. They make sure that everything is hot and ready food is always fresh. The service here is always fast and friendly never rude. The lady's here are amazing.“
“Came in yestarday morning around 3 maybe 4 am ive came to this location often and usually see the same guy working the drice thru ans is super chill. Got I think number 23 maybe 24 I did wait a little bit but he came out apologized for the inconvenience and gave me and feel cookie and cheesecake honestly I work at the panera bread across the street and I always thought that we were the only one that shows that kind of help. He was super nice despite working those hours and gave me a free item that is very good to the point where im going ti order it next time I go there. I never caught his name but had glasses“
“Just went to this location and Bella was such a Doll. My order was correct, I was greated with a smile and the service was incredible! With fast food you never know what you’re going to get, but I will definitely be coming back to this location! I felt like although it’s fast food the customer service really felt like they cared!“
“Hit the drive thru and had zero issues.
I normally stray well clear of cheap deep fried garbage food but I have zero plans to curb my lifelong addiction to Jack's tacos. I've inhaled them by the bag full for as long as I can remember.
Jack's tacos never disappoint.“
“I have Never eaten at Jack in the Box..
OMG 2 tacos and an egg roll was what I ate everyday for 14 days! SOOOO GOOOOD!
I couldn't comment on the atmosphere because we just used the drive thru.
I highly recommend Jack in the box!!“
“Always friendly when I go through drive through or inside. Doesn't take too long for food and they always have items needed in the bag so you don't end up not being able to eat your food or needing sauces. Counters appear clean and drink station is usually clean without a sticky mess.
Thankfully I haven't had any issues with vagrants in the parking lot at this location, they mostly hang out at the gas station next door.“
“Edwin is a man I don’t know how he does it all. He was so courteous so kind very helpful. He is multitasking at the window, taking orders, fulfilling my order and did it with a smile and was so professional. He should definitely be a manager.!“
“Had to sort of wait a long wait during a non-busy time... Didn't end up even getting the food as it seemingly wasn't ever made. However, the district manager stepped up and helped. I know it sounds like a bad review, but we definitely took the opportunity to take care of a seemingly poor situation.“
“Huge thanks to Angel for her outstanding service! She was attentive, polite, and made sure my order came out exactly how I wanted it. She even double-checked everything with the kitchen. It’s rare to see that level of care these days. Truly amazing service and a great experience overall!“
“Kinda sketchy homeless people wandering around. One location had a really nice security guard. That made me feel good. You always need a code for these bathrooms and it is annoying. I need to start taking notes of the different codes in different bathrooms. Then create a secret group to share the codes with homeless people I like and won't mess up a good thing.“
“I had an order that was messed up the other day no need for the details but long story short the manager who answered the phone both yesterday and today deserves a raise if that’s not his than his own store it’s rare you find managers that go out their way like he did tonight thanks“
“The person who assisted me was upset cause I asked for one egg in the burrito I ordered I've seen to upset her she then starting talking Spanish but I understand all she said kind of bad service i would not go to this location again i do believe she was in management very sad“
“Just had an absolutely fantastic experience at Jack in the Box! 🌟 The service was truly top-notch, and I have to commend the team for their efficiency and friendliness. The food was simply amazing, exceeding all my expectations with every bite. I especially want to highlight the drive-thru team member who assisted me. Her helpfulness and positive attitude made the entire process a delight. It's rare to find such great service combined with delicious food. I'm already planning my next visit! Highly recommend this location for a satisfying meal and a great customer experience. #JackInTheBox #ExcellentService #AmazingFood #CustomerAppreciation #DriveThruHero“
“Great fast food like always I ordered there famous hard tacos and a small French 🍟 and a drink that after ten years or 20 they still taste the same as good great friendly employees rainy days are always good times for fast food it was a great price with the coupon I had made my meal ten times better for sure 😊 jack in the box always stays clean one thing that I noticed from many places. 💜“
“Yesterday I walked in to have dinner with my baby while I was waiting for an oil change at Walmart and I was greeted by OLIVER he was super nice smile on his face great customer service and very helpful something I don’t see no more this days with young adults
Food was hot and crispy I love that they make everything fresh not just have it sitting there ready for when ever you order it I will definitely be back to this location THANK YOU SO MUCH“
“Very good special for 5 bucks. Ask for the JACK PACK. A cheeseburger, one taco, curly fries and a 16oz drink. Cheeseburger just average. Fries excellent. The taco was fresh and hot. Nothing fancy but very good. Got root beer no ice and it was very cold and tasted fresh. I went on Friday and with the app received free large Curly fries which were hot and very good. I think it's worth the money. If you ordered the same at McDonalds it would cost 15 bucks and these curly fries put theirs to shame.“
“I want to start with this was our first time ever going to a jack in the box. This particular one is in a not great area.. I should have known when I saw that they take EBT. Cashier was very friendly. Food selection was impressive. Quality was good as well surprisingly. We will try one in another location.“
“Tuff location for this restaurant and yet there's a hospital and large beauty college near by. Even in a ruff neighborhood, this location manages very well. Clean, responsible and tasting food. If you need a burger on a budget, Jack in the Box is TOP!!“
“I and an inconvenience with the Jack App and they were able to make it right! Unfortunately, the dasher took off with my order. I came over and they were able to reissue my order. Thank you so much! The store is also very clean for dine in. They speak English and Spanish.“
“Well the guy that takes your order and this one happened to be Michael. He is a very nice and polite young man. Does an excellent job. He would even help me with something unrelated to your visit. So kudos to Michael! They have a good employee there.“
“The service was very rushed it was not busy at all. The girl just took my order did not listen to anything that I said, I asked for three French toast she gave me six and charge me. I also asked for two egg biscuits, which she is. She gave me sausage biscuits with no egg that’s not what I asked for and she charge me. She was rushing me to order . She did not listen to what I had to say and she had an attitude I called up there and she had an attitude I called up there and the car just feels I don’t have time to go all the way up there and come back. No answer I do not live close and with gas prices it doesn’t make any sense to turn around and go back up there for someone to miss manage food. This is unacceptable. This was around 9:51am May 1,2023“
“On November 6th. At about 6:30. I went through the drive-thru and experienced great food and service from the young man working. He was very insensitive and easy to talk to and got my order correct all the way down to every one of the sauces that I asked him for the food was cooked fresh. I'm very happy for once with the fast food that I had for dinner to feed my family“
“I like this Jack in the box. I always get the same thing tacos and I never get my change back. It may only be 3 or 4 cents. But the girl just turns away and walks away with my money and never comes back. I know there's a shortage on pennies, but you round up, you don't round down, I'm getting tired of it. Same girl all the time keeps my money.“