Starbucks in West Vancouver

“Its one of the nicer atmosphere Starbucks around, it's got waterfront views at horseshoe bay , its got inside and outside seating areas , it can get extremely busy at times . It's got plugs for your electronics to charge here . Its very close to the ferry terminal . Staff are friendly here. Public transportation & parking around“

“Best coffee I've ever had at Starbucks, White Chocolate Macadamia Cream Cold Brew made by Manju, an excellent barista. She was so wonderful to my young children who were ordering hot chocolates. She is a credit to her organization, staffing a Safeway location Starbucks all by herself.“

“I literally get my morning coffee or during the day drinks here, if this is not every day, it is every other day. I have to mention the service is fast, their menu is complete and fresh. They may run out of certain items fast for the high traffic they have specially during rush hours.

It is a great spot as it is close to everything, park, different banks, grocery etc. The staff are nice but... It is super convenient.

The reason I didn't give them 5 start review is because customer interaction is very important and unfortunately it is not happening in this store. Drinking coffee at the coffee shop is not just drinking coffee it is a culture and I guess Starbucks is losing that culture. I really don't blame the staff as this is more like a management and company training issue.

There are no happy faces most of the time or friendly environment or most of the time no smile! Staffs are working like a machine as they have a heavy loads to take care of, specially in the morning. You say thank you to them most of the time they don't even respond to you or acknowledge your appreciation. If something goes wrong or mistakes happen in your order I personally avoid asking them to fix it as I might not face a good attitude. I personally order on the app and pick up.

Would I go there again? Yes for sure, as it is the only option for Starbucks in west van other than park royal one which is not convenient for me at least. Overall I recommend them, maybe don't expect to face a welcoming attitude specially if you are new to town or even first time at Starbucks. I hope the management read this note.“

“Sofia is the most lovely and kind worker there. She always prepares drinks swiftly, and they always taste extraordinary. She cares for each individual customer even going to the extent of writing names on our cups in fancy letters. She always makes my day and puts a smile on my face. 10/10! EMPLOYEE OF THE YEAR!!“