4.4
Superb
78 Reviews
801 West Victoria Street, Compton
“As you can see, I frequent this restaurant a lot. Lately, I’ve noticed a new cashier, short brunette hair glasses, and she doesn’t know what you offer. 2 times, today being the second, I’ve come in and ordered the BLT wanting a side salad for my side dish and she has replied that you don’t offer it. Luckily, it was another lady in front who interjected and said “we do” and showed her where it was on register. Today I come in wanting a BLT w/side salad and with an unflattering tone said “we can’t do that”. I ask her does she remember us going over this the first time she says “no we don’t offer that here”. There was another lady there who was on the phone and I proceeded to wait until she got off the phone to ask her. When she sees me about to take it a step farther by asking someone else ONLY THEN she says “I guess we can do that.” She was trying to get me to pay an extra 6.99 for a side salad. I wonder how many who have gone through this who did not ask any further questions to someone different has this happened to. The lady gets off the phone and I ask her she states “yes, you can get a salad as your side.” I order an executive box with 3 cookies. As always, they forget to give me my cookies. I tell the cashier w/glasses they forgot to put cookies in. Do you know this lady has the audacity to say “let me check your bag” after she seen me checking bag as if I was lying trying to get free cookies. She says after throughly searching “you did not get 3 from here” pointing to basket. I say no. She says “ you can get three”. She didn’t say thank you after handing me my receipt, no greeting just NOTHING! She needs to learn the menu and improve her customer service immensely. I love coming here but I dislike after paying $14 for lunch, leaving restaurant in a sour mood d/t inept customer service.”
Gastropubs · $$
