Customers` Favorites
Customers` Favorites
“Loved the vibe nice and Cozy place with many fun design touches . The food was amazing we had the lasagna and the gnocchi Asiago and truffle the pasta is simply the best in San Diego . We ended up with homemade tiramisu presented in a Martini cup soo good“
Customers` Favorites
“We all deserve a second chance and II Fornaio is not exempt. I was told to try this place for a nice meal. My family visited this establishment a few weeks back. Unfortunately, we had one of the worst experiences ever. Lack of attentiveness, service, taste, & dining experience. We left waiting to speak to a manager that never came as he was taking care of another matter and I didn't want to wait any longer. I got home and my wife insisted that I call to report our experience and give the manager a chance to do something about it. I spoke with Assistant General Manager Antonio Ramirez who apologized and said he would investigate and call me the following morning. Needless to say he didn't return the call for a week later. I honestly thought he forgot. Mr Ramirez called and once again apologize and offered to pay for our meal on the next visit. He was genuinely concerned about the companies reputation and making up for a poor experience. I returned the following week with a complete different situation. Mr Ramirez introduced himself, followed the hostess to our seat, took the unused glasses and offered to get our drinks. The busser, he could easily pass for Santa Claus, was johnny on the spot with water, tea and refills. Our waitress, Susan was what all should aspire to as far as a quality food server. Susan was suggestive of everything, we chose two of her recommendations and were not unhappy. Between Mr. Ramirez, Susan and Santa Claus (sorry never got the busser's name), my wife and I had the best dining experience that turned our hearts to highly recommend II Fornaio as the place to frequent for that wonderful dining experience. We will definitely return to dine after this time. Thank you for changing our hearts to believe in you. It's time to make Assistant General Manager Antonio Ramirez General Manager with his attitude, demeaner, and loyalty to the company and the return of a good customer experience. Thank you, Thank you and Thank you.“
Customers` Favorites
“Great food, excellent service, healthy food“
Customers` Favorites
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“Our favorite restaurant on the Island! Never disappoints 🥰“