“There are three Chipotles in downtown, but I drive past the other two to come to this one because the team here is always efficient and gives good, healthy-sized portions. They move the line quickly without ever making you feel rushed, and the food is always fresh and consistent. The restaurant is also kept really clean, which makes the whole experience even better. Definitely my go-to Chipotle downtown.“
“I gave Chipotle three stars not because of the quality of the food. the quality is great. I just remember how it used to be before it got corporately bought Chipotle used to have the most amazing cilantro rice. their beans were Smoky. even their tortillas were a little more chewy and but after the big corporations bought it out. from my understanding is the gut work shocked they brought in a bunch of consumers and asked their opinion and it got made more bland more average they still make everything fresh on site like the guacamole which used to be really vibrant. now it's just guacamole. same with the rice. same with the beans all just pretty average it's healthy. that's the best thing about it but it used to have just spectacular taste. does anybody out there? remember that? I mean ask Ozzy Osbourne, before he passed away, he used to eat there all the time. if you watch the old episodes of The Osbournes he always had a burrito in his hand from Chipotle but when they changed he stopped going like I going to go there that much anymore. but when I want a quick healthy Mexican meal I stop in. one thing else that I like about the place is a limited packaging. they still use paper cartons with aluminum tops compared to lots of plastic paper cups. so I like the how environmental it place is still“
“I’ve generally had pretty good experiences here. Last week I was accidentally given the wrong order. However, I reached out to the store and the manager was really helpful. I was able to pick up my order with relative ease. I appreciate the customer service here and I look forward to ordering from here again.“
“If you’re ever hungry or just want something good and healthy this is your go to place. The service is great the food is great and there prices are great you can’t beat that
Kid-friendliness: They have a kids meal for the kids
Wheelchair accessibility: They have access for people inside a wheelchair“
“Went here for lunch. Even though there was a long line, the crew behind the counter was very efficient! The line moved very quickly. There's indoor and outdoor seating available. Food is good and fresh. Generous serving. I was only able to eat half of the bowl. I saved the other half for later.“
“Manager Alex and front line Walter are the BEST people around. Always so nice, helpful, and welcoming. This is by far the best chipotle in the state solely because of these 2. The entire crew is great but these two go above and beyond!
Thank you so much for always remembering me and making me feel valued!!!“
“Servers were ok. The food is a hit and miss. Most of the times I've been there and have gotten the chips they have been either completely stale or getting there. I don't know if they can been made fresh daily or done within every couple of hours but something needs to change with the CHIPS please!“
“Day time service is way better, night time crew plays alot in the back and keeps the old rice on the line. Beans were mushed together and refried.
Update: I came today on 11/27 and this is the food they're serving people.“
“We had 4 bowls today! But bad news is... one of our friends accidentally left a brand new black Owala water bottle there, which was just bought a few days ago. The bummer is that we are flying back to Taiwan tomorrow morning and won't be able to come back for it. If any of the staff found it, please feel free to keep it and enjoy it as a little gift from us! Thanks for the great food!“
“Every time I dine at Chipotle, I’m genuinely impressed by the team’s near-obsessive commitment to food safety. I regularly see staff taking food temperatures, swapping out older items for fresh ones, and even having conversations with each other about maintaining food safety standards. It’s clear they take it seriously, and it absolutely shows in the quality of the food. Not only does everything taste fresh, but there’s real peace of mind knowing how careful and consistent they are behind the scenes. It makes the whole experience better every single time.“
“I had an exceptional experience at this Chipotle location. Unlike other branches I’ve visited, where customer service has been lacking and the atmosphere was chaotic, the staff here were incredibly friendly and professional. Additionally, the restroom was spotless, clean, and had a pleasant scent—something that truly sets this location apart from the others. I’ll definitely be coming back and highly recommend it.“
“Ordered a veggie burrito through delivery service today. The burrito completely fell apart as I opened the foil and it is mainly filled with guacamole. Thankfully I love guac, but it’s so much it feels like an employee must have been playing a practical joke? I’ll never know sadly, but I do wish they would have included more chips.“
“The pick-up wasn't ready when it was scheduled and the staff gave us one less drink than we ordered.
Vegetarian options: If you ordered a meal without meat then guacamole is free!
Dietary restrictions: It's like Subway "build your own" so if you have restrictions you can just choose not to add something. Most items have a little bit of a kick, since it is named after a spicy pepper.
Parking: We were lucky enough to find a meter on the street just next door but I'm sure some days those spots are difficult to find.
Kid-friendliness: They have kids meals options available.“
“I don't understand why there's so many bad reviews. I've been here maybe 3 or 4 times. Service has always been consistent. They greet when I walk in. People are complaining about the wait times. It is a smaller location on one of the busiest streets in la, what do you expect?“
“Came to this chipotle and I really was rushing and it was a very long day and I had no time to eat you I honestly didn’t want to be the guy that comes into the restaurant six minutes before close however, I had no choice and I already felt bad enough, but Ariel was super sweet and accommodating, and went out of her way to make sure I was fed as such a late hour I had only brought in cash made a special exception for me, knowing they would have to rerun all reports for me who did not eat all day and the day has been I cannot stress how grateful I was for them to be able to make sure I ate. I was clearly delirious as I had not eaten and left my wallet on the counter and halfway out the door Dorothy comes and runs and gives it to me and after having my wallet stolen about a month ago, it’s a little gestures like this. I appreciate this establishment and the people they employ and I will continue to support. Thank you guys so much, the store was clean and smell fresh and chipotle when it gets close to closing, you have to sacrifice you’re being options sometimes even meet but not here at the chipotle for one of the best experiences. I’ll be seeing you both soon! Thank you again!“
“Always come to this location. No complaints. Solid service. There has only been 1 thing today, when I saw a worker being BERATED for trying to be TOO HELPFUL! This man said his name was Nadim. So I just wanted to give some credit where credit is due. Rock on San Vincente Chipotle!“
“Clean, orderly dining room. Exceptionally friendly and helpful staff who seem to genuinely care. Two team members assisted with my online order, which was ready ahead of schedule. Ivan promptly answered my customization question with no hassle. Great job, Ivan and team!“
“I’m gonna give five stuff to chipotle because it doesn’t matter man I actually came to this location to get a job and I remember coming and being disappointed oh you didn’t interview Hass all interviews have been canceled for today I mean, what am I wasting time that’s why right now I came back here to chipotle to make an announcement to everybody that I’m opening a crypto just look look up on my website George Anton search me on the Internet do whatever you want with my name“
“Clean, warm, and welcoming place! The food was good, and the staff were very friendly and polite.
Vegetarian options: There are some vegetarian options available.
Parking: There is a parking lot in the back, but it can fill up quickly during peak periods like lunch and dinner. There are a few parking spaces for the handicapped.
Kid-friendliness: There are kids' meals, and the "dine-in" area is conducive to kids.
Wheelchair accessibility: There is a wheelchair accessible entrance from the parking lot in the back.“
“My order was initially missing and then prepared incorrectly, but the manager personally remade it and ensured everything was right. The food was good and fresh, the service was attentive, and the atmosphere was clean and welcoming. Really appreciated how the issue was handled. Thank you!“
“The rewards QR code scanner has been broken for months. I have to manually enter my receipt into the app for rewards, which isn't a huge problem except that the app limits entering receipt rewards to once a week.Sometimes the guac is quite fibrous, which I personally dislike.“
“I had a fantastic experience at Chipotle Mexican Grill. This location is convenient and easy to access, whether you’re stopping by for a quick lunch, dinner, or takeout.
The restaurant is clean, modern, and well-organized, making it easy to navigate through the line and customize your meal exactly how you want it. The atmosphere is casual and welcoming, perfect for grabbing a bite on your own or with friends.
The staff were friendly, attentive, and efficient. Even during busy hours, they worked quickly while making sure orders were accurate and prepared with care. Their professionalism made the overall experience smooth and enjoyable.
The food at Chipotle Mexican Grill is delicious and fresh. The ingredients taste high-quality, and the customization options allow you to build your meal exactly how you like it. The portion sizes are generous, and the flavors are always satisfying.
Overall, this Chipotle is a reliable choice for anyone looking for fast, flavorful Mexican cuisine in Los Angeles. Whether you’re dining in, picking up takeout, or ordering for delivery, you can expect excellent food and friendly service. I will definitely be coming back!“
“Oh My goodness, this is the best in the town for quick and so delicious food, team is incredible, always helpful and friendly, everyone is smiling and I’m also Hotel General Manager , I can see how they’re working very happy, I don’t know during my World Cup USA visit how many times we get lunch and dinner here with my Son , Bravo guys , big applause all of you“