New American Restaurants in Northridge, CA

“My husband and I usually go during happy hour for their poke nachos and crispy brussel sprouts but have tried a few other things. Everything we've tried has been delicious but occasionally varies in preparation quality. We went on March 18th and ordered the poke nachos but they were not as good. The portion was a lot smaller than usual, so we decided to order another one. The second one came out great (I included a picture of the one prepared correctly) and that's when we realized they left off ingredients from the first one sent. They were still good but it was interesting that the two plates were that different. We didn't mention this to our waiter and I'm sure they would have been accommodating but maybe plates should be checked for quality before they're delivered?

Another note, we usually sit at the bar but we got a table the last time since the bar was packed. We were obviously fine with this but the cleanliness was extremely lacking. The menus had food on them and greasy fingerprints. I'm also not sure why the booths are never wiped down?? The tables are cleaned but the food just lands on the seats. Then you're wondering what else isn't cleaned, look around, and notice all the other spots that aren't wiped down. So gross.“

“the salads are delicious. the food is very good“

“Our waiter ( mario) best person I know. Service was beyond amazing, would recommend to all! Thank you Mr.’Mario for the best service ever!“

“Food is consistently excellent and the service is also great.“

“jumbo shrimp with cajun sauce. the best“

“They have a huge selection of Beer on Tap and Thank goodness they had Angry Orchard as I am the only person who prefers wine🤓❤️“

“I liked it.! First time there. I’ll go back.“

“From the moment my daughter and I walked in, we were greeted cheerfully. It took a moment for a waiter to show himself, but I was really impressed when he took our 'specialized ' order for appetizers and drinks without writing it down. Very fast service. He gave us enough time to enjoy the appetizers before coming to ask about entrees. When asked about certain cuts of steak, he was very knowledgeable on each one and how the taste would be. These again were not written down but perfectly delivered. When I asked him for suggestions on the cheesecake dessert, he was extremely helpful with informing us what he, himself, had tried as well as thoughts on other cheesecakes other patrons had eaten. His recommendations were a thousand percent on point. (Some servers seem to listen but they don't really...this guy did and was simply fantastic). He was very situationally aware and seemed to know when my daughter or I needed him (great technique). He provided a bag of things that I had ordered to go right as we were finishing up our cheesecake. There was no rush. We finished our drinks as he provided the bill. Our waiter took the bill and payment, was gone for maybe 2 minutes, said thank you with a smile and left to let us totally finish up and prepare to leave. I know that I am not by any means the best tipper...but I waitressed myself in younger years and my server blew me away. On a check, I gave him $40 on the credit card and then another $40 in cash. I'm not bragging about it. But I am saying that he did such a wonderful job that he deserve a big tip. (It was only my daughter and I) I think this young man definitely deserved a large tip. The Cheesecake Factory - a beautiful place with fantastic servers and hostess's. (At least at the Northridge mall.) Thank you again for the beautiful good and the exceptional service! (Can't remember the servers name....possibly Charles?!?😂 )“

“Waiters were attentive fast and courteous. The food is great,“

“At 1:40am I went in to get some chicken fingers, I ordered the food on the kiosk, I sat down for 2 min and my food was ready. I come to this location once a week and it never disappoints. I always get the caniac combo and it never disappoints. The customer service is fast and the hospitality is outstanding. The BOH and FOH are always on it for this reason I give this canes location 5 stars in every aspect. Who ever the General Manager is, he or she is doing an outstanding job. No wonder this location sells a lot every week.“