“This Subway is not the closest to my home, but this is the location I usually go to if I'm in the mood for Subway.Unfortunately, my experiences at the Subway closest to me (near Kearny High School) have not been good. That is why I don't mind driving a few minutes farther for better service.The service and sandwiches here (in Claremont Mesa, off the 805 freeway), from my experiences, have been consistently good. There are several young women that usually take my order and they always do a good job.Most recently, I ordered "The Outlaw" which is pretty much a Philly, but with pepper jack cheese and Baja Chipotle sauce (instead of American cheese and mayo). I told my server the sandwich I wanted and selected my bread type (Italian herb and cheese with jalapenos), and then it was placed in the oven.After it was toasted, I requested some additional veggies and condiments and I was good to go. I paid and was in and out of there in no time.Service is good, the employees have all been friendly and pleasant. Another thing I like about this location is that the tables are consistently pretty clean.Parking is not a problem here. It is very easy to find... it is right off the 805 freeway on Claremont Mesa (West) in the same shopping center as Guiltea Cravings and Comickaze (comic bookstore).4 / 5: Sandwiches4 / 5: Cleanliness4 / 5: Service4 / 5: Overall“
“What a great place to order from! I needed 28 sandwiches for students for a field trip. We were able to order online a couple of days before, and I was able to pick them up at 7:45 am. So glad they open at 6! Before driving over my one concern was that in the past, the lunches were in boxes. But I was really happy that all the lunches were in bags and in a handy reusable bag! It was really simple, Blackforest ham and cheese on Italian bread, Doritos, and a chocolate chip cookie! My students were happy! I was happy! The two women who were working were friendly and cheerful and I appreciated that especially this early in the morning! I will definitely order from them again!“
“Good food but a bad neighborhood .After I sat down to eat my sandwich, a child walked up to me and begged me for money .The child appeared to be on drugs ; He was scratching himself . He said that he would do inappropriate things for a free foot-long cookie . I am not familiar with the modern street slang but it made me very uncomfortable .The FBI needs to investigate this place . The ghost of Jared is still haunting this cursed venue.Vegetarian options: WYSIWYGParking: The Auto zone parking lot nearby is more empty.“
“Noel is the best worker they have!! I believe that’s his name! Haha. He really knows how to make a sandwich well, you can tell he has mastered it and he is so sweet and knows the little tricks like heating up the veggie patty before you toast the whole sandwich. He should get a raise. I will only get a sandwich from here if he’s working. Thank you!!!!“
“I feel like fast food joints only get reviewed when they screw up. I'm on a quest to shout out some great "normal" fast food experiences. I Had to be on the freeway in a flash the other day but was starving the other day. Of course Urbane was slammed, so I ran in to my trusty Subway. I saw rows and rows of veggies that could make even biggest organization lover (ahem, me) smile. So impressed. Had my sammy made in less time than it took to eat during a lunch rush. Thanks Subway!“
“Came in Jan 6, 2023 so hungry and almost closing time. The employee did not turn us away and was very nice. He even let us sit and eat until we're finish. That was the quickest 7 minutes I had to eat a 6" sandwich. Lol. Did not want to stay longer than necessary since I'm sure the guy was tired and has a family to go home to. He showed us hospitality in the food service. All employees should be like him. He turned off all lights and closed the shop right after we left, past 10pm. Thank you! Appreciate it!!!“
“I have been coming here for months now and I am happy every time. They are friendly and orders are almost always ready when I get there. The sandwiches are exactly what you would expect from subway and they don't use stale bread like many other locations.“
“I didn't get his name but if you go and receive service from this man ypu will know who and what I'm talking about. The best sandwich my daughter and I have enjoyed together ever outside from our home. I'm not exaggerating it was that good. I gave the man a tip and everything so you could amazing the love he put into it. My official Subway location period. See ypu guys soon.“
“I got pretty much what I came to expect from this business. I ordered a simple ham and American cheese with veggies foot long. I wasn't thrilled about the bread... Was a bit dry. If not for that I would have given this a five star review.“
“i would like to thank the person that made me the best f****** sandwich ive ever had in my f****** life. bro put his cock balls heart and soul into that italian bmt. i hope you get head within the next 24 hours. and a raise. and a month long trip on the norweigian cruise line.“
“Subway is love. Italian BLT, American Club, and Philly sandwiches are delicious. If you order online and have a lot of vegetables, they fill it up really well. If you request half-cut or three-cut individual packaging, it is easy to eat and store.“
“Inside was clean while being busy. Service was prompt, and the sandwich was made as requested. Overall, it was a good sandwich and experience. I've been to this location a few times in this past month, has anyone seen them actually slicing meat as advertised on the door? I haven't tasted a difference or seen any difference in the meat. My perception is that each subway received a very shiny paperweight in the shape of a meat slicer. Parking is in abundance.“
“Stop by here once a month or so for a quick breakfast sandwich or lunch soup & sandwich. Typically, I'm never in the store for more than 5 minutes at a time. Customer service is quick. I'll continue to stop by when I'm in the area & in need for a quick bite.“
“Ive been coming here since october when i first moved to IB. Every time i go there are always two twins that are super friendly and professional. They quickly help costumers and make awesome sandwiches. So far I've gone like 6-7 times now and I always get #20. It is really clean and organized. Although it is a small shop, it is very convenient for me since I live a couple of blocks away.“
“I've ordered and picked up mobile footlong sub sandwiches twice here during their buy 1 get 1 free promotion.This store is clean and staff were friendly. The ready time in the app is accurate and only takes ~10-15 minutes which is fine for the amount of time it takes me to drive there.They've followed my mobile order instructions perfectly (e.g. extra X, less Y, etc). Meat/filler quantity was fine.“
“Went in for a Cold Cut Combo the other day. When I walked in the place was being cleaned as it was a slow time. First impressions are very important and seeing this made me feel very confident eating at this establishment. I really did enjoy that sandwich.“
“All the orders via my subway app were prepared on time as expected. There are times when someone wasn't easy on sauces, but that just makes the sandwich juicy. I would take into account that it's a busy place since they can't be reached by phone plus its landline so it can be slow. Definitely need a temp hire to empty voicemail box. Great staff.“
“Listen…I know it’s Subway. For those of you who love it great. Nothing changes. For those of you who don’t…same thing, but check it.One of the only spots that remains 24hrs. both during and post COVID. Do with that what you like. Plus their service here is solid.“
“I went to this Subway location July 20th - July 22nd during San-Diego Comic Con for lunch because it was in walking distance from the Convention Center and it was super quick and affordable. The service by all the staff was unmatched. They all were quick, efficient and made sure we were in there less than 10 minutes during one of the busiest times of the year. Everyone was awesome, attentive and respectful about keeping the line moving without hurrying anyone. This was my second year at SDCC where we used this Subway as a lunch spot and I’ll continue to do so every year I’m out there. The system they have set up works and the staff was beyond professional.“
“I'm a regular visitor to this Subway and I have been for many years now. It's been the same solid sandwiches and respectful employees every time. (The only thing that has changed is the price, and now one custom turkey footlong costs $12 without a tip. Wow.) The cookies are great after the sandwich and I think I won't stop coming to the Subway. Every time I get a sandwich, I either get enough in my sandwich, or a bit extra, and the employee never puts very little of any ingredient, which I appreciate. For anyone living in the area, this is the perfect place to get some food if you can't make any that night or want to treat yourself. I just hope everyone's salary increases over time so we can make up for this inflated price.“
“We were there around 9:00pm and there working the counter trying to fill online orders and wait on counter.It took a while to get our subs made and check out.The guy that was working was still pleasant even having to keep up with the order bumbardment.“
“This review is strictly for Sean! Not sure if he is the owner or just an employee but what amazing customer service! I placed an order of 7 sandwiches with him over the phone and he was so incredibly patient and efficient. When I picked up the order, he was even more friendly in person and made it very easy for me! He even offered help to the car carrying drinks and the bags! Sean and his team got all sandwiches correct! 5/5 recommend this subway!“
“Came here for breakfast. Needed something to reset the bacteria environment in my gut. Subway freshness does the trick. This is a good location. Also nice and clean environment inside. The Sandwich Artist were friendly and made delicious sandwiches. You could never go wrong with subway.“
“honestly i really love coming here and i think its about time i review it, everytime i go to this shopping center i allways hit up subway and it always leaves the best impression. the food and the service more recently have gotten better i have been lucky to have a great server who recomended new foods to get me out of my comfort zone. besides the food the staff is what i come to resturants for“
“Everyone knows the Subway brand, but some franchises are ran better than others. Being in the food court on a Navy Base guarantees foot traffic and processes should be worked out to manage long lines. This spot is still figuring it out. You can find yourself watching them work independently vice as a team and that results in you waiting forever. Fingers crossed they find their rhythm.“
“Employees here are friendly. They try their hardest to meet the needs of customers, and they take their time to do well even if I make unusual requests. Thanks y'all . Cleanliness could be a tad bit better. Nothing to do with the food though.“
“My girlfriend and I don't eat fast food too much but when we do we love going to Subway. I know they're not the best sandwiches around but they always have a soft spot in my heart. I remember as a kid my dad would always take me to Subway to get sandwiches. He loved the sandwiches here more than I did but I would tell him that I loved it just as much as him also. Growing up I find Subway less appealing but I just love that it reminds me of my dad every time I eat it. Being in the neighborhood and hungry I decided to stop by and get myself a sandwich. I got myself the regular coat cut trio which is my favorite. The staff here was very nice and they really loaded up my sandwich today more than usual. It's sometimes a hit and miss with the person making the sandwiches but today it was good. Service was quick and I was in and out here within 25 minutes. I always like this location because they make their food fast and it's fresh. It's not like that at all the locations. This location is very clean so I come here pretty often whatever I'm in the neighborhood.“
“The food renders nourishment and the staff is friendly and their service adds a positive element to your day. This place is also a conveniently placed location with a toilet. Sometimes your on your way to town when suddenly alarms start to blare in your lower guts. "Uh oh!", you cry. But rest assured, the toilet here is in working order and usually stocked with toilet paper, hand washing station and soap. Although the toilet seat is a bit small, it nevertheless ends up being a lifesaver.“
“Great location so convenient right next to the DMV. I was in the area taking care of my registration and decided to stop by for a tuna sub. The female worker that prepared my sub needed her energy level to be better for customer to feel welcome. Almost walked out due to the service but was craving a tuna sub after long day at the DMV. Aside from the service the bread was very fresh and well prepared for that reason I give it 4 stars.“
“We did a group order for the office. Yash was extremely helpful. He gave us a few options to satisfy our very complicated group. The food was delicious and made to order. The ingredients were fresh and the portions were very filling. The restaurant was clean and we were overall very happy with our experience. We look forward to our next lunch order !“
“I guess I'm still in the process of being trained by the fast food service industry and not just my cat. When I came in yesterday and ordered my usual Veggie Delite on wheat, I asked for "everything except onions and the super-hot-peppers" (for some reason I can never remember the word "jalapenos"). That's when I would typically hear "but peppercinis are OK?" and I would then say "Yes." It should have been a red flag to me yesterday when I didn't hear the typical "but peppercinis are OK?" reply. So, my sandwich ended up with no onions, japapenos, or my wanted peppercinis. So now I'm ready for my next Veggie Delite, with "no onions or jalapenos." "No onions or jalapenos." OK, I think I've got it.“
“EXCEPTIONAL SERVICE FROM ROSA! She was by herself and had a little rush line but took care of all of us in minutes! It looked like she did everything with her eyes closed lol I’ve been to other subways where they have more than one staff but Rosa would outwork them! We need more people like Rosa! To whoever her manager is, she deserves a raise man!“
“We ran in tonight to grab some dinner, I haven’t been to a subway in quite some time. The young man, Ethan, was helpful and did a good job making our sandwiches. The Philly is so good! And the footlong cookie was perfectly crispy and soft! I will definitely be returning.“
“I've been eating terribly, so I decided to get something with Veggies. I came across a subway where I was doing errands and decided to stop in.It feels like it's been years since I've been at Subway location however it tastes just like I remember it.Pros:-free parking lot in front-clean store-staff are nice and patient with customers who needed a little extra time-they have a fountain soda machine with lots of optionsCons:-noneOverall, great place to grab a quick bite!“
“I personally have had a nice experience the two times I’ve been here. Each time the sandwiches were made as ordered. Maybe not the way I would want it to be (Even with ingredients so each bite is similar to the next.), but at least they don’t miss ingredients like many other fast food places - And there are a bunch of ingredients that I ask for. Reason it’s not 5 stars is because the service isn’t great. Only the first time was I greeted.Vegetarian options: It has itDietary restrictions: You can get something as a vegetarian option.Parking: Isn’t a busy shopping center based on the several trips I’ve made to this parking lot for different reasons.Kid-friendliness: I has places for kids to sit……“
“The young man who works weekends in the morning is so kind and professional, he handled a raging drunk customer with grace and patience in front of customers and still provided quality service. He deserves a raise in my opinion of perhaps an extra employee to help, since the are so many homeless and mentally unstable people in the area, he told me he skates from city heights to work, this young man deserves to work at a location closer to him“
“Was craving a Subway and stopped at this location before my doctor appt. Sandwich was delicious! The young man working on Sat around 1 pm made my sandwich so good! He was pleasant and quick. If your craving a tuna samich check out this Subway :)“
“I've eaten here a few times when visiting a friend and I have to say it's a pretty good deal. It can get very busy depending on the time of day, but they are pretty good about getting the line moving when it is busy. I like that they have the same deals as any other subway. $6.00 deal includes select 6 inch sub, drink and chips. Not bad to be honest. Friendly service. I have had really good service especially being on a campus. All in all, if you want a good deal on healthier food, this is the place.“
“Friendly people and I love the fact that they actually listen to you when you say you want something extra. I got a foot long chicken breast sandwich and it was one of the best ones I've gotten from subway in a long time! 5 out of 5 stars!“
“I ordered online and picked the time to pick it up. I received a message saying my order was done for pick to which I was not even close to being there. But once I arrived come to find out my order was not ready. It took a few minutes but the young man finally found it and was glad to help me. I am glad I was late and it wasn't ready for the employees was superb“
“I had to stay in town for a 6 week stretch while girlfriend visited doctors here. Was good to find my favorite lunch stop, since I frequent the one in Palm Springs al the time. This place was just like home. Friendly greeting upon entry. And that warm toasty bread is so good. I always get the same. Sweet onion chicken teriyaki on a 6 inch bun. Toast the shredded cheese. Add three kinds of sauces on top and it makes for a great meal. Add a bag of bbq chips and get a few chocolate chop cookies. Get the cup of sweet tea with lots ofbice. Sooo good. Love it.“
“Customer service from their employee Brendon I believe is his name was amazing. This young gentleman took the time to talk to us while also being able to get our orders done. Food wise was good because he got our order correctly. He just started not to long ago. It seemed like he's been working for awhile by the way he was doing his jobs THANK YOU SO MUCH BRENDON!“
“I did not care for my tuna sub and I honestly don't know why I didn't like it. However, I do want to say that the staff was friendly. Also, they worked efficiently. After a staff member worked on a previous customer's order, I watched the staff member wash her hands and then put on a new set of gloves. Well done!“
“Haven't had the food at the subway but I do want to commend the manager at this location for giving me a gift card after I mistakenly ordered on the app at this location and called the following morning and he remembered my name even though I had called in 7 hours earlier.“
“I've been coming here for years. they have some great employees and i miss Ruth she was my favorite and used to work at Roll drive. I normally come here only in the early AM as soon as they open at 5AM. They are pretty quick and their customer service is great. I will continue to come here as it's close to my job.“
“Sapuala was great in creating my order quick and delicious. She was great to talk to and was very friendly. I appreciate the attention to detail for my order. I forgot to request a condiment and she easily facilitated my request.She deserves to be recognized!!!Thanks for taking care of this old veteran.“
“Ronni exemplified outstanding customer service by adeptly recalling my order during my third visit ONLY. Despite balancing work responsibilities with a brief lunch break, she efficiently expedited the service by recalling what my order was from last 2 visits.“