“Rolled into this Subway in West Hill not expecting anything crazy — it’s Subway after all. But you know what? When a chain does the basics right, it deserves some love.
I grabbed a Sweet Onion Chicken Teriyaki 6-inch and a Celsius. Sandwich came out exactly how you want it: fresh veggies, warm bread, that sweet onion sauce pulling everything together. Simple, but satisfying.
Here’s the curveball — no restroom inside. Instead, they handed me a giant wooden stick with “Subway” written on it (classic) and sent me next door. Honestly, I braced for the worst, but the bathroom was super clean — bright, tidy, and no funky smell. Way better than I expected.
Inside the shop it’s straight-up Subway: cookie case calling your name, chips lined up, soda fountain ready to go. Service was quick, the guy behind the counter kept it moving, and the vibe was low-key. Outside, they’ve got tables under the trees if you’d rather sit in the shade and eat fresh.
Bottom line — nothing fancy, no surprises, but they hit every note I came for. Fast service, good food, clean bathroom situation. That’s a 5-star Subway stop in my book.“
Customers` Favorites
“Great staff and manager. Love going there for lunch. 5 stars“
Customers` Favorites
“THE BEST sandwiches in LA County. BAR NONE.“
Customers` Favorites
“the salads are delicious. the food is very good“
Customers` Favorites
“Good food! Good combos fresh bread fast service, reasonable $“
Customers` Favorites
“Stopped by for an afternoon sandwich. This is a nice little shop with sandwiches and Vietnamese food.
The people behind the counter are really friendly and helpful. I ended up ordering a #7 pork sandwich. It was really good. What impressed me the most and stood out was the fresh vegetables in the sandwich. They were crisp and refreshing with every bite. I really enjoyed this sandwich!
This is a take out only place, no indoor seating.“
Customers` Favorites
“I came into your store skeptical of what I might find ! I usually give place one chance to impress me and then that’s it ! Well I was impressed it was clean and I didn’t stick to the table s like a lot of places . The sandwich was amazing . You have earned another trip to see if you are consistent as well. Thank you and keep up the good work . I give them a 5“
Customers` Favorites
“My order was correct and delivered fast !! I was extremely impressed by the freshness of our sandwiches! The food was amazing I highly recommend trying this place out! Our lunch was so good we forgot to take pictures! We got two duo specials, it includes your choice of small sub,choice of chips,soda and cookie all for 9.99 . Great deal to say the least“
Customers` Favorites
“This is Mike.
Mike takes selfies like he's never seen a camera before. 😂
But taking selfies is not what Mike gets paid to do.
Mike was kind enough to do this for me because I asked him to.
And the reason that I asked him to is because of what Mike does.
Mike does sandwich artistry and customer service.
And he does them well.
And when I say sandwich artistry, I mean that I watched him make my sandwich, and watching how he placed every piece of produce onto the sandwich with care and intentionality, it prompted me to ask him how long he had been working here.
He replied that he had been working at Subway since 2018, so approximately 8 years.
I eagerly let him know that his 8 years of experience shows in the care that he takes in making the sandwich. Watching him, it's evident to see that he takes great care in making sure that each sandwich component is placed proportionately and evenly.
Literally, like a piece of artwork.
Very kind, very considerate, and once he realized that I had mobility issues, he definitely went above and beyond the call of duty to offer me assistance. From bagging, to holding the door open for me, he made sure to have an open hand the entire time.
So if you're in the area, and you're hungry...
Or even if you're not hungry, to be honest....
I would definitely recommend coming here between the hours of 4:00 and 6:00 p.m., during the weekdays, and anytime during the weekends.
And if you end up getting a couple of footlongs, you might be in for a great surprise.
UPDATE: 8 - 24 - 2026
Just after 4:00 p.m., I ambulated into Subway and was greeted by Sandwich artist Victor. Victor has been there about 3 years less than Mike, but he's just as proficient, an equally as hospitable. Please introduce me to the Doritos Footlong Nachos.
(I'm not going to repeat the secret sandwich sauce combo but Victor... I didn't even have time to take a picture of it)“
Customers` Favorites
“The description of Ike's to me made it sound like Fat Sal's and I was excited. Truth of the matter is Ike's holds its own, and it didn't disappoint. It has a great menu mixed with Meat and Veggie options. The Mrs. and I split and highly recommend the Captain Carl and the Meatless Mike (I concur "best vegan meatball in America", and Our 3 y/o gives the grilled cheese 👍👍. Our 9y/o swears it was the best grilled cheese she ever had.“
Customers` Favorites
“I had a deliciously spicy chicken sesame seeds bun sandwich. The aioli was a fantastic addition to an otherwise healthy sandwich, and made the sandwich what it is, as I said, delicious. The host is friendly and attentive, the restaurant is clean good vibes.“
Customers` Favorites
“All wraps and burgers can be done in a gluten free wrap if needed. Make sure to ask. I have ciliac so gluten is a big no for me. Honestly, this place surprised me. I came with a group of friends and didnt expect to be able to eat much. Sean, I believe, went above and beyond in helping me out and explaining that they could do whatever is on the menu in a gluten wrap so I had more options. Been years since I've been here but I'll be back for sure. Also, gotta love a place that still believes in good size portions. Always nice to be able to take some home if I want. But check out their menu, they have great flavors in all the categories really. Plenty of indoor and outdoor seating. Water mister on the patio area during the hot days. Would recommend of course.“
Customers` Favorites
“Excellent eats!! Had dinner with the family there tonight.“
Customers` Favorites
“Krishan is awesome. I was watching him build my sandwich and he’s the first I’ve seen that artistically makes it look nicely made. I’ve seen some that just slap everything on and gets messy. Not him. He makes it look very nice. I recommend this place 100%. Some day “it’s just a sandwich”. No. It’s not messily made. It’s made like he truly enjoys his job. I’ll be back again!“
Customers` Favorites
“Let me begin with the positives such as a clean area to eat outdoor or indoor and the cooking area is clean. The lentil soup is vegetarian and super savory with the dill and seasonings. The soujouk burrito is delicious with great tortillas. Please don't change the tortillas. The green Greek salad is fresh and tasty. The coffee is smooth and perfect warn temperature. The macha was perfect as well. I believe what makes this a place I will come back to are the organic good quality ingredients they use and the attention to flavors. It's important to cook with care. They do cook with care and it shows. I will keep you posted if anything changes.
The negative for me is the parking and plastic utensils. Personally, I don't like plastic. However it will not deter me from coming back.“
Customers` Favorites
“Been here twice now it’s great BBQ“
Customers` Favorites
“Pockets absolutely deserves some recognition. My family and I stopped in and ordered the Ultimate Steak Sandwich and the Don's Chicken Sandwich, and honestly both were some of the best sandwiches I've had in a long time.
The Ultimate Steak Sandwich was loaded with tender, juicy tri-tip, perfectly sautéed peppers and onions, and not one but two kinds of melted cheese all piled onto a toasted sesame roll. The combination of cheeses took it to another level — rich, gooey, and perfectly balanced with the meat and peppers. Every bite had great flavor and the meat was cooked just right. The Don's Chicken Sandwich was equally impressive — crispy, perfectly seasoned chicken topped with fresh avocado and crispy bacon. Not the kind of avocado that's been sitting around either — you could tell it was fresh.
We added fries to both orders and they were exactly what fries should be: crispy, well-seasoned, and not greasy. A great complement to both sandwiches.
The place itself is small and cozy — just a few tables — but the parking is easy which is always a plus. What really stood out though was the owner. He was running the whole operation by himself and somehow kept everything moving quickly and got our food out fresh and hot without any wait. That kind of dedication shows, and you can taste it in the food.
Pockets is the kind of local gem that deserves way more attention than it gets. If you're looking for a seriously good sandwich in the area, do yourself a favor and stop in. We'll definitely be back.“
Customers` Favorites
“Amazing sandwiches and especially the Cajon chicken wrap. good stuff.“
Customers` Favorites
“Good colt cut sub. The inside was very spacious, only problem I had was it was a little warm inside didn’t necessarily make me want to sit down and enjoy my sandwich there but the sandwich was good. Good value I paid 15 bucks for a mineral water bag of chips and a large sub. I thought it was a great deal and the food was decent.“
Customers` Favorites
“When the app works then you can order your sandwich ahead of time and pick it up quickly and easily. The sandwich is almost always made exactly the way I ordered it, kudos to the sandwich artist
Vegetarian options: The veggie delight is pretty much the only option.
Kid-friendliness: Picky kids can order exactly what ingredients they like“
Customers` Favorites
“Great service! Great food ! Recommend it to all my facebook peeps“
Customers` Favorites
“Great subs, Fresh breads, veggies, deli style meats and cheeses. Highly recommended :)“
Customers` Favorites
“I had the #10. I loved it. It's worth the extra money. I hate subway.“
Customers` Favorites
“I recently stoped in at Mendocino Farms in Porter Ranch and had the pleasure of being assisted by Art. His kindness and attentiveness truly enhanced my experience. Art went above and beyond to ensure that every aspect of my meal was perfect, providing thoughtful recommendations and making me feel genuinely valued as a guest. His warm demeanor and exceptional service are a testament to the high standards upheld by Mendocino Farms. I look forward to returning, knowing that team members like Art are dedicated to providing such memorable experiences.“
“We had a fantastic experience at Urban Cafe on Tapo Canyon! I came in with my daughters, who were having a hard time deciding what to order. The manager, Bridget, was absolute magic—she was so patient and offered several wonderful suggestions.
Thanks to her recommendations, my girls ended up loving their kids' grilled cheese and the Baja enchilada soup. On top of the incredible food and service, you have to save room for dessert. Their cookies are displayed right next to the registers, making them virtually impossible to resist, and they taste even better than they look!
Bridget’s warm hospitality and the great food made us lifelong customers. We will definitely be back!“
Customers` Favorites
“Ordered the roast pork. Very big sandwich you can easily split or save the other half for later. I don’t know what liquid they add on top of the sandwich but it was amazing! The bread soaks up all the juices and it’s a flavor bomb with every bite. I will say their pork is no where near as tender as valley of sandwiches.“
Customers` Favorites
“This review is 5 stars because of one exceptional employee, Ailiana Pineda. We come every Saturday so that my son, who has autism, can have his turkey and provolone sandwich with a cookie. Ailiana makes what could be a trying experience, a very easy and special one. She remembers us, our order and the importance of making each step as smooth and as quick as possible. Ailiana is always cheerful; always welcoming; always efficient and tireless. Jersey Mike's is very, very fortunate to have her. She is inherently kind and knows exactly what good customer service looks like. Thank you, Ailiana, for welcoming us each and every time with your genuine smile and care. Shahe.“
Customers` Favorites
“First time trying this for delivery. Our order was done exactly how we asked and super fast too. If you like grilled onion on your burger like i do...hold onto your hat because these were not just grilled but carmelized to perfection. And the butter cake...holy moly...move over cannolis cause you've been replaced with this as my new favorite dessert! I cried tears of gourmet joy while I ate“
Customers` Favorites
“I’ve been eating subs from My Hero since 1972! THE best subs I’ve eaten, ever. Moved through the years, and always went to My Hero’s when within 5 hours by car to where I was staying! The high quality of their food has never waivered! The buns are soft, yet chewy! The tomato salad in each sandwich is always fresh! Plus they give a generous portion of the protein! My favorite has always been pastrami! Lean and tasty, everytime! The staff is welcoming and genuinely happy you are there! I’ll be going in a week as I pass through the area! Will be the highlight of my trip! Thanks My Hero for keeping the memories alive and never disappointing!“
Customers` Favorites
“I Always come to this location for our company's lunch food and we are always grateful for Rocio's excellent customer service. No matter how busy she is, she always remembers to greet us and our subs are always perfect. This location is always clean and the staff is always very friendly.“
Customers` Favorites
“FYI they are open for take out during the COVID .. love them .. they make me feel right at home when I go there ..good people that work there 👌🏽“
“My husband and I stopped by after seeing Eddie Izzard's Hamlet right down the street. I got the Damon Bruce and my husband got thr Hollywoo. Both were fantastic (though I tried both and think i picked best). The dirty sauce was surprisingly sweet, and the only complaint I have is that it was sweeter than I would have liked. Did not stop me from devouring the deliciousness, though. I will be back if I am in the area again.“
Customers` Favorites
“I got party platters for my daughters birthday and it was really affordable. Everyone liked the fresh sandwiches. I will definitely use this subway again for future parties!“
Customers` Favorites
“Had a great experience at this Subway location! Aaron was the one who served me and he did an outstanding job. Super friendly, quick, and made my sandwich exactly how I wanted it. You can tell he actually cares about doing things right. Customer service like this is hard to come by and it honestly made my day. Will definitely be coming back. Thanks Aaron!“
Customers` Favorites
“I gave this subway a second chance and this time they didn’t disappoint staff was much nicer and the place was more clean. The food was pretty good. They just need to get more staff during busy hours there was a really long line during lunch time.“
Customers` Favorites
“On August tenth 2026 I ordered a tuna sandwich not only was it satisfying but…Maria and Nora were so helpful. They were quickly, smiling and made my dining experience both warm and welcoming. As long as they are working you have a customer for life.
-Chris-“
Customers` Favorites
“Fantastic Bánh mì - pork and pâté Just $4.75. The baguette was perfect. Crusty outside soft in the middle. The vegetables on the sandwich were so fresh and crunchy. Mayo is included on the sandwich, but there was so little I hardly noticed. This sandwich did not need anything else. I’m going back to try the rest of them. 9-10 varieties Bánh mì. 10 inch roll. I ate half in the Am and half at lunch. Again, just $4.75!“
Customers` Favorites
“I went in today to get the sandwich of the day. Mildred gave my friend and I excellent customer service. You can clearly see that she puts her heart into her work. She was very friendly and helpful with choosing the bread (which was fantastic BTW).“
Customers` Favorites
“Always great place to eat and relax my sandwich bread was just baked and hot the vegetables fresh and the staff always treat us so well that makes us come back again, in my case this is my place to eat during my lunch break because their environment is soo great that I feel comfortable here thanks subways for having this amazing people working here“
“The staff here is amazing! Everyone is always friendly, welcoming, and provides great service. The food is fresh and everything is prepared daily, which really makes a difference. They even gave me some complimentary cookies and extra ones to share with my friends, which was such a nice gesture. I’ve had a great experience every time I’ve come here. I definitely recommend this specific Subway location if you’re looking for fresh food and excellent customer service!“
Customers` Favorites
“I stopped by Subway early in the morning to grab lunch before work. The employee was still setting up but still managed to make my sandwich exactly how I wanted, even though I was in a rush. It was still fresh and delicious at lunchtime! Great service and glad they open early!“
Customers` Favorites
“Hello sandwich eaters,
if you are looking for the freshest ingredients and friendliest service....look no further. This Subway has the number 1 sandwich artist in all of Simi Valley.....Marlene
She's smart, helpful and truly knows her way around a sandwich.
Thanks Marlene and see you real soon.
Howard“
Customers` Favorites
“First of all, the service from the guy who doesn't speak Spanish is a love, I loved it, he was very friendly, and personally I am a superfan of Subway, it is my favorite food, plus the TUNA Sabway, although this time I didn't find the tuna so good, I don't know what it is. It was missing something but from there everything was super delicious I give it 5 stars“
Customers` Favorites
“I go to Subway because of healthy food choices and affordability. Last week, I had a friendly and 5-star professional service from Sukhi and Deep. 🙏😃 Thank you!
Yesterday (May 11), however, Pam made me feel unwelcome. I went to the same Subway location (Nordoff/Balboa cross streets in Northridge) twice, first at about past 4pm and half past 8 in the evening the second time, having been in the area on that day. Pam served me on both occasions. The second time I was there, she made an inappropriate comment: “You’re still here?” I responded: “Aren’t you glad that by being here and patronizing Subway business, I am giving you job security?” The business that Subway offers should not only be about food service, but also customer service. Subway staff like Pam should not act with overfamiliarity to friendly regulars. There is a fine line between customer and service staff relationship.“
Customers` Favorites
“Our go to place for special occasions. Yesterday was our 32nd anniversary. Great food....“
Customers` Favorites
“The customer service is awesome. I was greeted immediately upon walking in and Kayla helped take my order. She was very patient with me being so indecisive, thoroughly explaining to me what I can add to my order. The quality of the food was great and I love the different sub of the days, my favorite having to be the Savory B.M.T. served on Saturdays. Highly recommend.“
Customers` Favorites
“We have been coming to this location for over 10+ years. The food is great and service is always great!
On a busy Saturday morning the wait was expected and normal as you can see the restaurant was busy
Every time I come I have the pleasure of being greeted by Jorge (manager) at the register. He is always extremely polite, respectful and has a smile on his face. He is the reason we return. Thank you Jorge for always making our meals and experience excellent“
Customers` Favorites
“I love especially this location the taste for me is so much better that the other branches. I can recommend the spicy chicken sandwich 😋 you have to try it😍 also you can choose one of the 3 diferent salads. You expend around less than 20 dollars for the sandwich and a drink. Is a good options to feel yourself healthy. enjoy it !“
Customers` Favorites
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“I had a great experience at Subway, thanks to Kuldip! He was very friendly, professional, and helpful. He provided excellent customer service and made sure my order was prepared exactly the way I wanted it. I really appreciate his positive attitude and attention to detail. Kuldip is a great employee and definitely made my visit a pleasant one. I’ll be coming back!“