Customers` Favorites
Customers` Favorites
“they were busy. we were in and out az normsl . not much wait time“
“Drive thru Kay tried helping me with Dunkin app .
Unfortunately it would take a lot more time due to having to install app .
I thanked her and ended conversation when a car came in behind me . It's about all of us not just me .
She provided 100%
customer service .
Nice when people care about each other .
Today Monday 8/19/24
Wow , I really hate the app . It's confusing and Mondays are 100 points as a bonus and free coffee with purchase for 14 days the app kept charging me for the coffee . Aliyah knows the app and how to navigate it . Thank God ? ? otherwise Today would have been my last day going there .“
Customers` Favorites
“This place has become one of our favorites, my daughter and I love it. Lucille’s has official changed the taste of Matcha for my daughter, she now craves the ones made here at Lucille’s. Great place; we love the people that work there, they are very friendly and the customer service is fantastic. I’m so glad we stumbled upon this place, will definitely be returning. We’ve made it a goal to trying everything on the menu each time we go. So far nothing bad on the menu.“
Customers` Favorites
“My favourite place to work from home, even for someone with newly developed social anxiety. Super chill, the employees are so kind, and the coffee tastes absolutely incredible.“
Customers` Favorites
“Got an ultimate green smoothie. It was so good. Was not super sweet which I loved but if you like yours sweet make sure to add some sort of sweetener. The price was reasonable for the quality you get. Everyone was very nice as well. Definitely going back!“
Customers` Favorites
“Gales Ferry Bakers goes out of their way to make every experience the best. Stop there in the morning brings a smile to my face. Coffee is always amazing and the baked goodies are the best around“
Customers` Favorites
“Amazing food and great staff!!!!!“
Customers` Favorites
“The staff has always been polite and friendly.
Even if there's a long line at the drive-thru, they keep things moving quickly. They are usually the first stop I make once I leave the house. Out of the Starbucks in the area, this one has consistently made the coffee correctly. I don't have any complaints; as I said earlier, they are been my go-to for coffee and a quick snack.
Wheelchair accessibility: There are no stairs to the front door; everything is on the ground floor. Handicapped parking is at the front door as well. There are no tight or narrow walkways. It is spacious enough to accommodate a manual or an electric wheelchair. I haven't used the bathroom there; I cannot speak to if it's ADA compliant.“
Customers` Favorites
“Excellent coffee, great service, and a gigantic variety of breads and pastries and other desserts that are all affordably priced. I had a dark roast and some apple bread pudding. Delicious.“
Customers` Favorites
“Stopped in this morning for breakfast. Ashley was super sweet and welcoming. She talked to us about so much. The food was great also! Your place is cute and super welcoming, I would definitely recommend more people check them out.“
“The coffee is superb. The decaf ‘Big D’ is my favourite.
Any time friends from out of town/state come by I get them some to take home.
They’re an asset to our community and I highly recommend supporting this group of lovely people who make the coffee come to life.“
Customers` Favorites
“Stopped in on a whim, so glad we did!!! Great atmosphere with a great staff! Will DEFINITELY go back“
“Great staff, good egg sammich! 👍“
Customers` Favorites
“Delicious and fresh donuts“
Customers` Favorites
“Delicious and fresh donuts“
“Brandon, our server, made our experience exceptional. Not only was he efficient in carrying out our requests (there were a lot), he didn't miss a beat and he was incredibly polite yet funny and engaging. We will definitely ask for Brandon at our next visit!“
“I came here for Syd. My husband and I came in for a quick coffee and Syd quickly made us feel loved. She was efficient and quick, and even complimented me which was sweet. She made my husbands cold brew to perfection and my shaken espresso was INCREDIBLE. Most people burn my espresso. She was top notch. Thanks so much Syd!!!“
Customers` Favorites
“made a wrong turn and ended up on Gold Star Hwy. never knew it was a part of Mystic. Came to a DD to get a snack and it was a really nice bunch of servers taking care of your needs. Friendly,polite,and showed us where we made a wrong turn, we got a half dozen and some drinks but was impressed on how well they were taking care of the customers and us as well. Very clean and the quality of the product was good. Donuts were fresh and were put into a box very well and not mushed up as some places do. a good place to stop. One of our friends got a toasted bagel and said it was great with cream cheese. so I say,go here they are nice and they loved the kids.“
Customers` Favorites
“You guys do an amazing job at making coffees i will continue to go there here on out all 3 Dunkin’ in Norwich never make my coffees right I’m disappointed in them in Norwich but you and your team do an amazing job thank you“
Customers` Favorites
“I absolutely love the staff at this dunkin. Everyone complaining is most likely a Karen. I'm sorry (not really), but they are so sweet! I've gone both in the morning and afternoon almost every day for about a year now and have never been dissatisfied :)) It costs nothing to be patient and kind.“
Customers` Favorites
“Me and my boyfriend go to this Dunkin’ every morning on the way to work in the morning. Coffee is good, obviously we all take our coffees differently. Food is good as well. My son likes the bacon egg and cheese on croissant and the loaded hash browns.“
Customers` Favorites
“Absolutely wonderful!!! Very clean, spectacular service and always super friendly! ? Ashley, the Manager and the entire team (sorry I do not currently have all of their names- will add/edit once I know them ) are ALWAYS upbeat, smiling and extremely welcoming. They are all totally on top of their game first thing in the morning. When we arrive, they automatically get our favorite order set to go as well as ask if we want to add anything to our “usual.” Truly a delightful way to start the day - they jump start our day in the happiest direction with such warm, friendly and top notch service. Oh, and the coffee and the bagels are perfectly made and always delicious! ? ☕️ ☕️ ?“
Customers` Favorites
“Gentleman behind the counter went out of his way to make sure I was taken care of for the rest of my trip. And prompt service and fresh coffee. Wasn't rude like the other review says or the complaint about rolls or whatever. He actually told me where there's a full service location nearby also. This is a limited one but they have the most important thing, decent coffee.“
“A bit expensive, but customer service is always very good and so are the drinks. The staff are quick, professional and friendly. I've always been impressed. I really prefer Starbucks to Dunkin and will drive farther, even though I'd rather not. I miss living in WA where Espresso is around every corner.“
Customers` Favorites
“I tried the peppermint iced mocha coffee today and it was delicious“
Customers` Favorites
“Love the iced jamocha almond swirl!!“
Customers` Favorites
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“First timers and we were more than impressed! The kind ladies who helped and prepared our orders were knowledgeable, hospitable, amazing and so were are bowls! Definitely will have to come back and try some other bowls and smoothies!“