Customers` Favorites
Customers` Favorites
“they were busy. we were in and out az normsl . not much wait time“
“Drive thru Kay tried helping me with Dunkin app .
Unfortunately it would take a lot more time due to having to install app .
I thanked her and ended conversation when a car came in behind me . It's about all of us not just me .
She provided 100%
customer service .
Nice when people care about each other .
Today Monday 8/19/24
Wow , I really hate the app . It's confusing and Mondays are 100 points as a bonus and free coffee with purchase for 14 days the app kept charging me for the coffee . Aliyah knows the app and how to navigate it . Thank God ? ? otherwise Today would have been my last day going there .“
Customers` Favorites
“Got an ultimate green smoothie. It was so good. Was not super sweet which I loved but if you like yours sweet make sure to add some sort of sweetener. The price was reasonable for the quality you get. Everyone was very nice as well. Definitely going back!“
Customers` Favorites
“This place has become one of our favorites, my daughter and I love it. Lucille’s has official changed the taste of Matcha for my daughter, she now craves the ones made here at Lucille’s. Great place; we love the people that work there, they are very friendly and the customer service is fantastic. I’m so glad we stumbled upon this place, will definitely be returning. We’ve made it a goal to trying everything on the menu each time we go. So far nothing bad on the menu.“
Customers` Favorites
“My favourite place to work from home, even for someone with newly developed social anxiety. Super chill, the employees are so kind, and the coffee tastes absolutely incredible.“
Customers` Favorites
“I work at the Pomfret Baker’s Dozen, so I’ve had my fair share of coffee — but my visit to the Chaplin location absolutely blew me away! The coffee was perfect (hands down the best I’ve ever had), and the manager at the window made it with such care. Friendly service, smooth coffee, and the kind of attention to detail that makes you want to come back every day. Great job, Chaplin team! ☕👏“
Customers` Favorites
“Amazing food and great staff!!!!!“
Customers` Favorites
“Excellent coffee, great service, and a gigantic variety of breads and pastries and other desserts that are all affordably priced. I had a dark roast and some apple bread pudding. Delicious.“
“Great staff, good egg sammich! 👍“
Customers` Favorites
“Stopped in this morning for breakfast. Ashley was super sweet and welcoming. She talked to us about so much. The food was great also! Your place is cute and super welcoming, I would definitely recommend more people check them out.“
“The coffee is superb. The decaf ‘Big D’ is my favourite.
Any time friends from out of town/state come by I get them some to take home.
They’re an asset to our community and I highly recommend supporting this group of lovely people who make the coffee come to life.“
“Great, nice, environment, great“
Customers` Favorites
“Delicious and fresh donuts“
Customers` Favorites
“Delicious and fresh donuts“
Customers` Favorites
“Stopped in on a whim, so glad we did!!! Great atmosphere with a great staff! Will DEFINITELY go back“
“Great all around 1st time experience. Check in was easy and was immediately seated.(we had a reservation) Service was great. Food was great! Only gripe is its a little pricey and i think portions could be larger to match. But overall, a great experience. I'll be back.“
Customers` Favorites
“When your local Starbucks team recognizes your voice through the drive thru and sends a happy message along with your morning Bev. 😀 ..... I hope I am getting everyone’s names right but the early morning crew (Anna, Mikayla, Katie? Marissa? and a few others that I can’t recall names, sorry) deserves high praise for the excellent customer service they provide Most of the time they have my drink made by the time I get to the counter! Today was the first time I had gone through the drive thru in ages, and I was told that Anna recognized my voice through the intercom I think it was her that wrote it but, I thank the person who left this hello on my cup today. I am feeling under the weather so it really made my day and put a smile on my face. You guys deserve so much praise! The food industry can suck but, you make a difference with your amazing attitudes and customer service. Thank you #NorwichStarbucks“
“I came here for Syd. My husband and I came in for a quick coffee and Syd quickly made us feel loved. She was efficient and quick, and even complimented me which was sweet. She made my husbands cold brew to perfection and my shaken espresso was INCREDIBLE. Most people burn my espresso. She was top notch. Thanks so much Syd!!!“
Customers` Favorites
“made a wrong turn and ended up on Gold Star Hwy. never knew it was a part of Mystic. Came to a DD to get a snack and it was a really nice bunch of servers taking care of your needs. Friendly,polite,and showed us where we made a wrong turn, we got a half dozen and some drinks but was impressed on how well they were taking care of the customers and us as well. Very clean and the quality of the product was good. Donuts were fresh and were put into a box very well and not mushed up as some places do. a good place to stop. One of our friends got a toasted bagel and said it was great with cream cheese. so I say,go here they are nice and they loved the kids.“
Customers` Favorites
“Absolutely wonderful!!! Very clean, spectacular service and always super friendly! ? Ashley, the Manager and the entire team (sorry I do not currently have all of their names- will add/edit once I know them ) are ALWAYS upbeat, smiling and extremely welcoming. They are all totally on top of their game first thing in the morning. When we arrive, they automatically get our favorite order set to go as well as ask if we want to add anything to our “usual.” Truly a delightful way to start the day - they jump start our day in the happiest direction with such warm, friendly and top notch service. Oh, and the coffee and the bagels are perfectly made and always delicious! ? ☕️ ☕️ ?“
Customers` Favorites
“Me and my boyfriend go to this Dunkin’ every morning on the way to work in the morning. Coffee is good, obviously we all take our coffees differently. Food is good as well. My son likes the bacon egg and cheese on croissant and the loaded hash browns.“
Customers` Favorites
“I absolutely love the staff at this dunkin. Everyone complaining is most likely a Karen. I'm sorry (not really), but they are so sweet! I've gone both in the morning and afternoon almost every day for about a year now and have never been dissatisfied :)) It costs nothing to be patient and kind.“
“Mike's team at Starbucks is the best. You haven't lived until you have tried a Rachel Flat White!“
Customers` Favorites
“You guys do an amazing job at making coffees i will continue to go there here on out all 3 Dunkin’ in Norwich never make my coffees right I’m disappointed in them in Norwich but you and your team do an amazing job thank you“
Customers` Favorites
“Gentleman behind the counter went out of his way to make sure I was taken care of for the rest of my trip. And prompt service and fresh coffee. Wasn't rude like the other review says or the complaint about rolls or whatever. He actually told me where there's a full service location nearby also. This is a limited one but they have the most important thing, decent coffee.“
“A bit expensive, but customer service is always very good and so are the drinks. The staff are quick, professional and friendly. I've always been impressed. I really prefer Starbucks to Dunkin and will drive farther, even though I'd rather not. I miss living in WA where Espresso is around every corner.“
Customers` Favorites
“I tried the peppermint iced mocha coffee today and it was delicious“
Customers` Favorites
“Love the iced jamocha almond swirl!!“
Customers` Favorites
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“First timers and we were more than impressed! The kind ladies who helped and prepared our orders were knowledgeable, hospitable, amazing and so were are bowls! Definitely will have to come back and try some other bowls and smoothies!“