Starbucks in Jacksonville

“Ordered a drink and got it 30 minutes after, that might sound bad but when I confronted the barista he was really apologetic and gave me 2 4$ gift cards for the inconvenience. This is the only bad experience I've ever had here, this is the true standard of all Starbucks locations.“

“I never thought of myself as the kind of person that would take to Google to leave a five-star review for a Starbucks location but the employees here exceed my expectations of what customer service can be every single time I visit. They go beyond the homogenized politeness you find at Chick Fil A to add a friendly, personalized element to what they do that is exceedingly rare. As far as service is concerned, they run this location with an efficiency that Apple would likely envy but it’s the caliber of individuals behind the counter that truly makes it special.

We live in an area surrounded by independent coffee shops and I’m a tremendous proponent of supporting local businesses and yet I come to this Starbucks nearly every morning. It’s a testament to their team and their intuition, skill and at the risk of resorting to cliche, the joy that they project even when no sane person would be feeling joy at that time of day.

I think I’m writing this so they know they’re appreciated and that I am genuinely in awe of the effort, both seen and unseen, required to create such a positive customer experience on each visit.“

“Since I moved to NSB last July, I’ve been adopted by this Starbucks even though there is technically one closer to where I live. I go here every work day for my break and I look forward to seeing the friendly faces of the regular employees who quickly learned and remembered my name and my favorite drink and food items. Even the temporary staff is friendly and helpful, but it’s nice to open the door (or drive up to the drive through menu) and be greeted with a happy “hi, Holly!” They always take the time to make my drinks with care, and they always express their appreciation with my patience during busy hours. I work at the beachside Publix, so I understand the genuine thanks to patient customers. I will go out of my way to get my coffee here, and I highly recommend this particular Starbucks to everyone else.“

“This has been the best Starbucks I have been to in a long time! I asked a customer what drink she got, and it was one of the summer refreshing drinks, when I get my order, the nice barista gives me a sample of the summer drink because she heard me ask the customer what it was. Customer service and generosity means so much to me that this interaction just made my day. I really Enjoyed this Starbucks because of that; glad I came to this location. Plus they made my drink perfectly and my sandwich is nice and warm.“

“I love this Starbucks location! The man working the drive-thru window in the mornings that I normally go is always so pleasant and upbeat. My coffee is made perfectly every single time, which isn’t always the case at other locations. I actually go out of my way just to visit this spot because I know I’ll get my drink made right.“

“I absolutely love this Starbucks. The customer service is out of this world. If you’re having a bad day you’ll be smiling once you leave here. The food is always fresh and they have them most caring employees. Caresha is my favorite barista she remembers your order every time. I love my neighborhood Starbucks!“

“I would literally live in this place if I could. I moved from Mandarin to the west side of Jacksonville but continue to exclusively shop at this Target. I happily make the 30+ minute drive across the bridge to do any of my shopping. Any trip to Target wouldn't be complete without stopping by Starbucks. I've seen an incredible turnaround in the best way since Chandler took over as manager. The cafe area is spotless and they've never gotten a drink wrong. All of the employees seem so happy and the service is incredible. I actually go out of my way when I'm in the area to go to that Starbucks instead of the stand alone across the street. T, Dom, Kevin, Chandler, Heather and everyone else are all amazing assets to this store. The excellent leadership really shows what a difference treating your employees with respect does. Myself and my two little girls are on a first name basis with most of the baristas. It's really rare to find people that take the time to get to know their customers. They have gone above and beyond for me more times than I can even count on all of my fingers and toes combined. It's really spectacular to see employees that actually enjoy their job and the people that they work with/for. I pass at least 4 Targets and probably 10 Starbucks stores to get to the Southside location, and it's worth it every time. 10/10, best Starbucks in the history of Starbucks.“

“This is a great little barista inside of Target with friendly staff that seems to be always happy to be there and likes to engage their customers. The large selection of different lattes and frozen drinks makes this place way better than the other guys in my opinion.“

“Joey was super cool to talk to! Love his pins and quick to explain the difference between a latte and a cappuccino! Obviously a very dedicated individual to your company and location, people like him deserve a raise or at least the respect for being awesome at his job.“

“What a fun location.
Plenty of seating inside and out - and across from a small park!
I have to start with the stellar service - Justin was amazing and he is a fantastic leader for the store!
Brie is so energetic and a master at brewing up any coffee drink you would like!
Justin and Brie know how to create a memorable Starbucks customer experience!“

“The barista working Valentine’s Day night 2023 at Target Starbucks on Roosevelt was so great. He welcomed us so warmly and made our drinks quickly. The drinks were perfect, very tasty. He had such a nice and bubbly personality, it really made our day. Hope he had a great rest of his shift! We will definitely look forward to grabbing a latte next time we shop here“

“The staff here are beyond sweet ! I go by the name" hello kitty" and they draw a cute lil kitty cartoon on my cup everytime I place my order. They take extra time out their day to put a smile on my face and I appreciate them so much for that. Thank you so much 💓“

“Nice tô have a starbucks inside target. The only "complaint" is regarding waiting time. It took a little longer than I would say that is acceptable, but other than that it is great.

Parking: Target's parking lot is a little busy, but there are plenty of parking spaces

Wheelchair accessibility: Inside a Target, wide doors and no steps.“

“I’ve gone to Starbucks for many years. I don’t really think much about it. Usually I don’t really feel like I need to leave a review. But today in particular when I showed up to this particular Starbucks, Gerald, who greeted me at the window had the most infectious positive energy. He is by far the best person that’s ever greeted me in customer service ever I just want to leave a review so everybody knows how fantastic this particular worker is. 10/10 will come back again not only for my little sweet treat, but specially to see Gerald.“

“The staff are very pleasant and I love to see them each time I come in! I would have liked to tip them, but unfortunately they don’t allow tipping the staff, which I found upsetting as I’d like to express my gratitude for their hard work and kindness.“

“I cannot comment on food or atmosphere because I always use the drive-through. I wish all service industries had such excellent customer service, which is expressed in that tone of the voice and the expressions on their face. The staff at the window are always Respectful, friendly, kind , welcoming, and efficiently fast.
Great people!!!“

“The dark roast cup of coffee is a joy in the morning! The staff members are always so inviting! ❤️Side Note of Warning : be very careful on parking in front of the neighboring gun shop. They are nasty employees and will have your car towed!“

“It’s so convenient to have a Starbucks inside Baptist South Hospital, so you don’t have to leave the building. I have used this location a couple of times, and they are always great! Just a note: there are two Starbucks near this hospital, so if you need a quieter place to study, work, chat with your friends, or a meeting, consider going to the other location.“

“I haven't had their food. I'm not crazy about their coffee in-house. Always seems "burnt", or overcooked. But I DO like their K-cups and ground coffee at home, where I can control the "richness." Overall, I do like them.

P.S. Their coffee is outstanding with a splash of Bailey's to sweeten it up. And maybe a little Kahlùa for a touch of luxury.“

“The Starbucks is located on the Jacksonville University campus. It’s a very cozy place to meet with friends or to study. Looks like students are working behind the counter. Nice to see a youth vibe here. The food was good. The cappuccino espresso could’ve been stronger but oh well, my dog had her pup cup. Nice break and some friendly vibes.“

“Cleanest Starbucks I have ever been to. I have lived in most military bases in California but this branch is a top-notch. Staff is always friendly when I come and my orders always go out on time. Although on my first visit, they accidentally gave me the wrong drink on drive-thru but the manager, Nikki, was super nice and professional when I called the store. She immediately made sure that I get the remake of my drink right away. This branch definitely set up the standards for me and this is why I won't be coming to any other Starbucks. I'll give 100 stars if I could!“

“This is a fairly new facility and WOW... By far the nicest Starbucks I've ever visited. I have been to a Starbucks in almost every state to include Hawaii and Alaska and to date this should be what the other stores should be modeled after.“

“Nice location. I love the outdoor seating, it’s clean, workers are fast and do their job well. I hope these workers get some form of Christmas or end of year bonus because I sat there to study for a few hours and observed how busy this place is during off peak hours, I can’t imagine what an early morning rush would look like. Or at least pay them better than minimum wage because the work I saw during the 3 hrs I was there are worth more than minimum wage.“

“This specific Starbucks has my heart, during the seasons they have a board with delicious custom alternatives to the normal lattes and frappes. My favorite so far being the Pumpkin King during Halloween '23 and the Strawberry Crumble I had January '24 for Valentine's day. Me and my mother pick up medication at the target, so we frequently stop here. The staff are always nice and are almost always familiar. If you're ever at this target, stop by and get a frappe and a grilled cheese!“

“Just wanted to give a shout out to Jordan (I’m pretty sure that was her name but if not I’m sorry! Whoever was on drive thru orders at like 9 am?) who was on drive through this morning - she was so happy and friendly and it really made me feel more happy too! Super positive vibes, keep it up!!“

“There are more than 12,000 Starbucks stores in America. This one, on Beach Blvd is an excellent example of a nicely designed store staffed by courteous Baristas who know how to brew, pour, and smile.

On any given day, you will find individuals working on their laptops, and friends in conversation. Oftentimes, you will hear European accents (people who have a fondness of coffee shops in their DNA).“

“Unfortunately, they were out of my favorite; however I work in the food industry and totally understand that these kinds of things happen. Shipments get missed up, the needed supplies necessary per truck is always a gamble, and maybe more people than usual wanted the drink. The cashier was nice about it, and I enjoyed seeing her being trained by another helpful employee. Reminds me of when I was learned cash!“

“Overall, the two Starbucks that I visit do a really good at being friendly, clean and in getting the orders right. The Starbucks on Hodges recently started to not have the stir sticks out available for the customer to grab one. It's the only store that does that. For me, I'm in a hurry to get in and out quickly, yet I have to stand there and wait for one of if the busy employees to be available to get one for me. Weird might I say. Convenience is important to the customer.“

“Had wonderful customer service.

Warren was so friendly and engaging! He greeted everyone with a smile and made the atmosphere feel genuinely welcoming. He took the time to personalize my order and checked in to make sure everything was right.“

“A huge thank you to the incredible staff at the Starbucks on Baymeadows Cir near I-95! I stopped by just after closing time during a long drive from South Carolina, and despite the late hour, the manager kindly made me a cold brew so I could continue my journey. Their kindness and willingness to go above and beyond made a huge difference for me. I truly appreciate the outstanding service! Copy of receipt including tip.“

“Five stars! I am very happy with the way they treat and serve they’re customers. Me and my friend ran into a slight issue with our drinks and they fixed it no problem! Thank you to the afternoon team (3pm) on 03/21/2022, much appreciated!“

“My go to location! Kudos to Z, Terry, Alex, and Jordan, among others, for always starting my day with a smile and friendly greeting! I see folks are frustrated by the drive thru only, but safety for the team is paramount at this location and is much appreciated by this customer. Keep up the great job, All! ❤️❤️❤️❤️“

“I absolutely LOVE this Starbucks location! The manager is the best! The staff are always friendly and greet me every time I walk in. My order is perfect almost every time. And if it isn't right, they fix it with no issues. I've been to several locations and this one takes the cake! Pun intended.“

“First time stop while traveling through. Drive thru was large enough for a full sized truck....the Iced White chocolate mocha with extt shot was spot on and the bacon Gouda egg sandwich was good. The drive thru associate was so so nice, friendly and efficient.“

“LOVE this place!!! I drive out of my way to go to this location almost every time. Every staff member is a delight, I never wait long, and I never have any problems with my order. I do have to shoutout Ryan though! His customer service is impeccable, he knows my order before I even say it, is super friendly and fun to chat with while you wait. If you guys give out bonuses, he needs one! Thank you all for being so awesome! <3 GO HERE FOR YOUR COFFEE NEEDS!“

“This Starbucks is hands-down the best location in the city. The staff are incredibly courteous and friendly, offering you water if you stay there for a while and writing cheery notes on your cup. Also, they welcome everyone who walks in. It really feels like a home away from home and reminds me of the earlier days of Starbucks when the company emphasized making each location a go-to place away from home and work. This location embodies that philosophy perfectly, thanks to the genuine kindness of the people who work there.“