“I drove down to Atlanta to run errands since I'm living in North Georgia. I stopped at this Mc Donald's on my way since I was driving for an hour and I found the place clean, full of light and nice lounge music, but not just that, cashiers and the staff is very nice and welcoming, they also took my order with a smile and kindness. After that my food was ready in just couple of minutes!!! Mrs Christina Acosta and her team are doing a fantastic job!!! Please offer Christina an additional day off, a free meal and promote her when possible, also please give the staff an incentive as well since they are rocking too. Other restaurants should learn from Christina and her team because they cater food with hospitality and care. Thank you Mc Donald's! I'm definitely loving it! i will definitely come back! :)“
“very low expectations for mcd's generally especially at night - know how unpredictable it can be. but i visited to pick up a mobile order at 3am on a weekday after work and staff were very courteous, DT was open and the person at the pick-up window even apologized for the couple minute wait for fresh fries, which was not needed but appreciated. food was hot & they got everything right. again low expectations but i felt like it deserved 5 stars for a mcd's.“
“What a fantastic culinary experience! From the astonishing explosion of flavors at each bite, the flabbergasting emotion from all the flamboyant colors, the exceptional professionalism of the staff, the freshness of the ingredients sourced from sustainable local farms. I have no words. It definitely deserves a Michelin star, maybe two.“
“Good fast and fresh. I'm only giving 4 stars because they forgot my daughters salsa for her breakfast burrito. So we had to turn back, and I went inside to get it. No biggie, but it does waste time when things are forgotten. However, I know mistakes happen. I would go back, but I suggest checking your bags before leaving this drive thur.“
“To be honest... This McDonald's is always fresh when I go at night and the customer service is great. The older woman at the widow the takes the orders and the money is very nice and has great customer service. I never have a problem with my food or the freshness with this location even if I go at 11 PM at night.“
“This is a top-shelf location. Kudos to the franchisee and operator.
I've never had errors in orders.
Service is prompt and friendly.
Attention to detail in food quality is superb.“
“The young lady that was working the drive thru was doing a great job handling the long line. I think her name was Shakira, I’m not sure, but she handled the stressful situation well! Great customer service, she definitely cares about giving good customer service!“
“This is my favorite location. I will drive from Stockbridge to this location. Kasandra and Anna are we personable people . They make sure your order is accurate and that you leave happy. 🩷 customer service is always on point for me . I let the manager know that her store was superb and the staff was always great!“
“First time in a long time this location was please , Kassy who was expediting in drive thru was amazing and also the cashier with the green highlights. Extremely mature and high work ethic ! Any other day or time of the week this location sucks but today I’ll give it to them they did amazing.“
“The food at this location is almost always really good. I definitely will continue coming over here. If ever there's any issues they're kind and have no problem fixing anything. All the employees always seem to have a great attitude. 😊“
“Came in today one lady named Sierra or muffy had great customer service and was doing front counter service and packing food so kudos to her most definitely need a raise or promotion the food I had was 2 big mac meals n x2 quarter pounder with cheese and it was the freshest I've had at McDonald's beef was not still mooing and bleeding no complaints!!!“
“I’ve been to this location numerous times and it is always a great experience. The wait is always very short, the food is hot, and their ice cream machine is always working. The staff here are also very friendly. The best McDonald’s I’ve been to in a long time.“
“Usually don’t rate fast food restaurants, but I had the best service last night. My girlfriend and I had our cat in the car and the man at the drive thru asked what his name was and then asked if he can handle dairy, when we said yes he gave him some whipped cream in a cup to match the McFlurrys we ordered. Great team there.“
“Customer service is usually a hit or miss depending on what employees they have on staff. Both the property itself and the inside of the building is usually well-kept and free of trash. As a negative, it can often take a while for an employee to come to the register to complete my kiosk order. Since they rely on people making their own orders and paying themselves at the kiosk or going through the drive-thru, no one is ever at the front register ready to assist customers if need be and they end up falling behind on addressing the live, in-person orders in a timely manner as a consequence. This can really mess up the experience of the customers who need to pay in cash at the counter, have questions, or need anything that relies on employees having to facilitate. With all that said, the food is usually pretty good even though they don't always follow the custom requests placed on some orders.
Parking: It's a rather small lot, but it usually doesn't get packed.“
“McDonald’s is always a reliable choice for a quick bite. The food came out fresh, the fries were perfectly crispy, and the burger was just the way I like it. Service was fast and efficient, even during the lunch rush, and the dining area was clean and well-kept. Whether it’s breakfast, lunch, or a late-night snack, McDonald’s consistently delivers the familiar flavors you know and love.“
“I come here often and I just want to say Demetria is so nice! She goes out of her way to be kind and personable even in a rush. The last few times I’ve come, I’m having a bad day but her warmness cheers me up a little. Thank you Demetria!“
“***RIDESHARE DRIVERS***
THIS IS THE SPOT...
Clean & the PROFESSIONALISM OF THE TALL BLONDE MANAGER 🤯 BLOWS MY MIND. 🤯
In a world where these babies flip thru those screens & apps we get left out & OFTEN OVERLOOKED!
I needed help & the answer was unknown even to the staff BUT THAT MANAGER 🦸🏾♂️🍟 MADE IT HAPPEN & EVEN DEALT WITH THE PUSH BACK FROM STAFF
SWIFTY & ABSOLUTELY APPROPRIATELY 💯 💪🏾“
“Great this new decoration, taking advantage of the spaces, so it gives a new face to Goodwill, using the furniture and decorative elements, also the guys who are stocking and receiving payments to the customers, very good idea!!, I really congratulate you!!“
“This restaurant has made the most improvements over the past few months. Of course when changing management comes great changes when management is focused on customer service. The restaurant is much cleaner and has a much better positive environment and the staff seems to love working there. kudos to the new management team at this location“
“Miss Kelly was serving here and she essentially had this largest smile on her face while she was serving hot food with efficient speed. She was running in the lobby, making sure all the seats and tables, everything was clean. She maybe gave us an extra medium fry. She was awesome. She deserves a raise!“
“I read a lot of the reviews before placing an order and I decided to take a chance and I’m glad I did. I did wait a little longer than normal but I’m sure it’s not many employees on the late night shift at any McDonald’s. I was greeted by such a welcoming voice and told me it would be a moment next she apologized for the wait and patiently took my order I never felt rushed. There was three cars ahead of me. Cashier (Briana) repeated my order took payment and I moved to the pick up window. There was a lady working alone at that window and she also was friendly and asked if I needed anything else. Not sure what to say to the reviews but I’d say be patient because my food was piping hot and service was great.“
“With masses of customers pressing for a quick bite between planes, the women working here moved a whale of a lot of people thru in just a few minutes with orders of food we seemingly love (or we wouldn't be here). Fine crew and still decent french fries. Sticker shock at prices, first travel since covid.“
“I work in the neighborhood and the morning crew rocks. They are fast and friendly which is all I can truly ask for in this situation. The store has a funky lot, if people were able to drive better, they could navigate it better but that has nothing to do with the service. I usually come for breakfast items so I have to highlight the morning staff. I’m not a morning person but their energy is contagious. Keep up the good work!“
“The system was down and the wait was 5 minutes. The manager was there taking care of the issue and the cashier offered me the McDouble I was going to order. They were so sweet. I would have been skipping lunch without this so I appreciate it.“
“I eat here at least once a week but come in to grab a large sweet tea and possibly charge my phone for a minute if needed. Staff is always respectful and gets to know and rember you by name. Almost zero wait time. Especially if you use the kiosks. Thanks to all my friends who still find the time to greet a treat you like it's a sit down and order type of restaurant even though they work so hard. LOVE THIS PLACE!!
-Andrew O'Reilly
Retired Army Veteran“