McDonald's in Macon

“I had to take a moment to shout out the amazing drive-thru worker, Joy, at this McDonald’s — talk about customer service done RIGHT! From the moment she greeted me, her energy was absolutely infectious. Friendly, upbeat, and incredibly efficient — she made a simple fast-food run feel like a bright spot in my day.

Not only did they get the order 100% correct, but she did it with a huge smile and genuine kindness. It’s clear she takes pride in her work, and it shows.

In a world where good service can be hit or miss, Joy is a total standout. McDonald’s — give this employee a raise, a bonus, AND a parade. She's earned it!“

“I have a McDonald’s 10 min from my house, yet I still go 20 minutes out my way to come here. This is the best one, always fresh, always right. Thanks for always making things perfect, even though I don’t eat McDonald’s often. Just nice to know they won’t let me down. Great service, polite and nice, I appreciate it!“

“Food really good the last night I had a McDonald's gift card from my school cuz we went to graduated so I went to go get some McDonald's really good tasty and it all fell asleep the lady with really sweet it was even food with zero dollars because of the gift card“

“This is a decent McDonald's restaurant , the food is usually on point, the staff are always super friendly and accommodating. Every now and then one or two of my ordered items are missing or different than what I actually ordered but I understand that it's a fast-paced and hectic working environment in the fast food industry so I dont hold it against them. This is definitely the one McDonald's in Macon that I order breakfast from 6 days out of the week, hands-down.“

“Honestly, this is probably the best McDonald’s I’ve ever eaten from. I go at least once a week, and rarely does anything negative happen. A couple of times my hash browns got left out, but I pulled back around, and they brought fresh ones to me with an apology. The employees are very polite. I was impressed with something new they’ve started doing. When you have to move up and wait for your food, they bring a tray out with a variety of condiments you may want that you didn’t get at the window. Other restaurants could take note of that.“

“This was one of the cleanest restaurants. I've been to in a long time. And also, the crew were actually happy about being there and doing their job kudos to the management and ownership, if you're taking care of those employees, Like, I hope you are“

“I had the pleasure of visiting your establishment. I had the best experience with Jay. He not only tried to help me download the App but assist in every positive manner. Jay affectionate smile, manners, attitude, willing & desire to help, professionalism, & most of all customer service was awesome. I don't visit McDonald's often but I will be just to see Jay. McDonald's you should be proud of this employee. Kudos to Jay!“

“To start I handed the cashier my money and 40 cents in change and she asked me if it was 40cent. I paid 13$ for a double quarter pounder,large fry and two large sweet teas. I went to the restroom to was my hands and there wasn't any soap in the men's restroom, so pretty sure the Male employees are not washing their hands and making and serving food. They would rather talk and joke around than to make your food, I waited for around 10+ minutes for my food and only two other customers in the building. The restroom was also pretty filthy. Not a very pleasant experience“

“I recently had an issue with my order which was inconvenient because I was unable to eat the meal I paid for. I reached out to corporate and within a few days Michael, the manager at Zebulon Rd, reached out. I came in today to get a replacement burger and he went above and beyond to make sure our experience was rectified and we were happy customers. Michael is an exceptional human being I would be proud to have him on my team. I hope McDonalds sees the rare value in him and I pray he gets many blessings in this life. Thank you Michael I will pay your kindness forward and give the gift card to someone in need. Merry Christmas“