McDonald's in Macon

“I had to take a moment to shout out the amazing drive-thru worker, Joy, at this McDonald’s — talk about customer service done RIGHT! From the moment she greeted me, her energy was absolutely infectious. Friendly, upbeat, and incredibly efficient — she made a simple fast-food run feel like a bright spot in my day.

Not only did they get the order 100% correct, but she did it with a huge smile and genuine kindness. It’s clear she takes pride in her work, and it shows.

In a world where good service can be hit or miss, Joy is a total standout. McDonald’s — give this employee a raise, a bonus, AND a parade. She's earned it!“

“I have a McDonald’s 10 min from my house, yet I still go 20 minutes out my way to come here. This is the best one, always fresh, always right. Thanks for always making things perfect, even though I don’t eat McDonald’s often. Just nice to know they won’t let me down. Great service, polite and nice, I appreciate it!“

“Food was good, dined in, ordered 2 kids meals with my order at the kiosk. No toys in kid meals, had ask then was told they were out, with an attitude. McDonald's get it together. Employee rude and doesn't know how to communicate“

“5/15/24 drive-thru: We were greeted, spoken to politely, the food was hot, and the ladies were nice (at the pay window, food pick up window and the young lady who ended up bringing our food out to the car). Thank you for the excellent customer service during the night hours.“

“Staff here are usually excellent. Night shift occasionally has hiccups but they are functional. I do recommend walking into this one, as drive through is constantly going through long queues.

Better to walk in, order takeout and go, this will give you chance to look things over and get any slip ups fixed quickly. Management is indeed helpful here usually if issues arise.“

“This was one of the cleanest restaurants. I've been to in a long time. And also, the crew were actually happy about being there and doing their job kudos to the management and ownership, if you're taking care of those employees, Like, I hope you are“

“I had the pleasure of visiting your establishment. I had the best experience with Jay. He not only tried to help me download the App but assist in every positive manner. Jay affectionate smile, manners, attitude, willing & desire to help, professionalism, & most of all customer service was awesome. I don't visit McDonald's often but I will be just to see Jay. McDonald's you should be proud of this employee. Kudos to Jay!“

“To start I handed the cashier my money and 40 cents in change and she asked me if it was 40cent. I paid 13$ for a double quarter pounder,large fry and two large sweet teas. I went to the restroom to was my hands and there wasn't any soap in the men's restroom, so pretty sure the Male employees are not washing their hands and making and serving food. They would rather talk and joke around than to make your food, I waited for around 10+ minutes for my food and only two other customers in the building. The restroom was also pretty filthy. Not a very pleasant experience“

“I recently had an issue with my order which was inconvenient because I was unable to eat the meal I paid for. I reached out to corporate and within a few days Michael, the manager at Zebulon Rd, reached out. I came in today to get a replacement burger and he went above and beyond to make sure our experience was rectified and we were happy customers. Michael is an exceptional human being I would be proud to have him on my team. I hope McDonalds sees the rare value in him and I pray he gets many blessings in this life. Thank you Michael I will pay your kindness forward and give the gift card to someone in need. Merry Christmas“