4.7
Superb
71 Reviews
506 North Lake Street, Mundelein · 5.37 miles
Customers’ favorites
- Tortilla Chips and Red Salsa
“Food was good, came out hot and fresh and once we were seated the staff were fairly attentive. I would definitely come back again, but there were a few things I noticed that they should improve on which would upgrade this to a 5 star rating. Firstly, when we arrived no one was there to greet or seat us. We stood around looking like lost foreigners until another Spanish speaking customer mentioned something to the lady behind the counter who finally said “Oh, are you here to dine in or carry out?” Secondly, we had a food safety issue with two entrees we ordered which were quickly remade. They did apologize a few times, but from a customer service perspective they should have done a little more to make things right. I don’t want to go into details on what happened with the food, but something like that warranted at least a comp of some kind. Doesn’t need to be free meals for all, but throwing in an appetizer or dessert or something small would have been a good gesture considering the severity of the issue. That really left a bad taste in my mouth as there seemed to be no accountability from the restaurant there. After all is said and done, stuff happens and I get they’re a small business. Just providing some constructive feedback in hopes they will try to do better because the food is pretty good.”