Customers` Favorites
Customers` Favorites
“We love The Coffeehouse Company! It’s our favorite stop before school—my kids and I look forward to it. The owner is amazing, and the staff is always so kind and helpful. You can tell they truly care about their customers. The vibe inside feels like a little café tucked away in Italy—so cozy, warm, and full of charm. It’s the kind of place that just makes your day better the moment you walk in. If you haven’t been yet, you’re missing out on one of the best spots in town!“
Customers` Favorites
“My first time in, and I had the seasonal flight (wildflower, iced with almond milk) with a lemon raspberry scone. Everything was delicious! I hope the cherry blossom matcha stays on the menu for a little while, because that was my favorite! The coffee shop is adorable and service was great.“
Customers` Favorites
“I got an ice latte and a bacon egg, cheese, and potato crepe. Both were great and the staff was super friendly“
Customers` Favorites
“Had the pleasure of visiting Steel City today, and all is can say is wow! Such a beautiful place with amazing ambience and delicious goods!!! Highly recommend!!!“
Customers` Favorites
“Their coffee & espresso are the best in town!“
Customers` Favorites
“Me and my daughter come here to get away from the boys. Everything we have tried has been delicious.“
Customers` Favorites
“Thank you Dunkin' for donating to our local school! Our students appreciate the treat so much! We appreciate your support! I would highly recommend this Dunkin' location, great service!“
Customers` Favorites
“Yesterday, January 14th 2022, I was a customer at the Scooters in Glen Carbon, IL. When I drove up to cash out I noticed that the young women who was waiting on me had her mandated face mask pulled down under both her nose and mouth. To observe this was bothersome to me. I was a customer at around 2:30 p.m.“
Customers` Favorites
“I stop by here at least 3 to 4 times a week and everything is always phenomenal! Service is fast and friendly and my iced lattes always taste great! Even when I have stopped by during the morning rush, I have never waited more than 5 to 10 minutes and there is no drop in quality regardless of how busy they are.“
Customers` Favorites
“We hit these when traveling from time to time. Had the hot Turtle Mocha and it was ok. I find their coffees to be on the sweet side. I prefer to have the coffee flavor lead.
We also had a frozen coffee condition witch, I was told was good.
We drove through and the service was fairly quick.“
Customers` Favorites
“First time in with my daughter and granddaughter and not only were they very patient and friendly with us, but they gave special attention to my grand baby. The girl working the front is absolutely amazing. She gave her a pad of paper and something to write with and let her put her drawing on the wall. Thank you for being so sweet and making her feel special!“
Customers` Favorites
“Always delicious and well seasoned!“
“Great coffee and great service. Very comfortable place to relax“
“Staff is always polite and competent, even during the everyday lunchtime rush. Very few times have I been disappointed by this location. Only complaint is that they don't have knives. The grilled cheese is very big, so I ask for it to be cut in half. But that's just me. I just find it amusing that a chain restaurant does not provide its employees knives. Unless the staff does have knives, and they are simply playing a practical joke on me. So be it: 4 stars.“
Customers` Favorites
“The Teaspoon Sandwich is a perfect blend of fresh mozzarella cheese and perfect pesto on yummy bread!! And a small salad of fresh lettuce! Also the coffee with cocoa & coconut was outstanding!!“
Customers` Favorites
“On my first visit I bought bingsu, bubble tea and taiyaki. Everything was great: taste, texture and customer service. Definitely worth finding something to celebrate each month (or week) with bingsu and bubble tea!“
“Pretty small and what they see me have available in the case at least. I'm not sure if this place just doesn't stock breakfast items or some of the foods I'm used to seeing in the case or they're just in the back and they don't have some kind of display for them. I'm not sure if the displays are real or if they're just a piece of plastic to represent what they actually have in the store. Plenty of staff and the area seemed clean enough“
“The thin mint cookies n cream shake will take that ice cream craving away, it’s taste so good but a much healthier option. The teas are great too! Katie at 618 Nutrition is a real honest small business owner who cares about others! Katie is a great health-advocate and so lovable!“
Customers` Favorites
“I always come in and order my usual and the are always kind and friendly and respectful and fast!!!“
Customers` Favorites
“I wanted to share what an amazing and nice crew you had there 5-20-25 mid morning. I’m a Door Dasher and I had an order that was going to Troy. I picked that order up and left and had to slam on the breaks to avoid an accident ~ the drinks went all over my car😐 and she’s my pride and joy. So I go back to Starbucks feeling defeated, they came out and asked if I was okay, remade the drinks, and gave me towels to clean up the mess! You never know what someone has going on in their life ~ and they made this girl that’s struggling in life ~ they made my day so much better. Their kindness and compassion was truly amazing! Thank you so much, great job!!!!“
Customers` Favorites
“Love bringing my labtop to this Starbucks. Great place to work. Also, my coffee always taste the best when I get it from this Starbucks. Other Starbucks in the area either put to much ice where it tastes watered down or don’t taste like my drink at all. This one gets it right every time. Never disappoints, thanks!!!“
Customers` Favorites
“I don't know what is going on orders.are often wrong lately. since the new hires I order for a client simple vanilla latte. they dont come.e with whip cream and they put it on. Mostly milk not sure where we the coffee is. we also add cinnamon docle sprinkles cost extra. sometimes it's there or they put something else that reads CF. usually they are on game but sad because we may have to change locations.“
Customers` Favorites
“I accidentally ordered my drink hot instead of cold on the app so I couldn’t find it on the counter, the barista realized that I actually wanted it iced instead of hot and before I even noticed my mistake, she was remaking the drink for me!! I was taken aback by the kindness, she absolutely did not have to go out of her way to do that for me but I appreciate it so much! I wish I would’ve gotten her name but thank you SO much for doing that. You are a wonderful example of amazing customer service. ??❤️?“
Customers` Favorites
“Ya can’t beat a good doughnut“
“This place has gotten so much better! The new staff is amazing. Everyone has been SO nice and professional. The building is so clean and the quality of the products seems so much better. We use to completely avoid this place but we absolutely love coming for donuts or ice cream now!“
Customers` Favorites
“The coffee and the pastries were wonderful. It was clean with a cozy vibe inside. If I had more time I would happily sit and stay awhile. I didn't really have any interaction with staff (I ordered ahead, my order was ready on the counter when I arrived) but they got my order correct and the other customers seemed happy with their service so, 4 stars on service!“
Customers` Favorites
“As with any mcdonalds, orders can be wrong, or food can be substandard. With my order, I ordered both nuggets and strips. The nuggets were fresh and of good quality (for mcdonalds), the strips were not. Overcooked, extra oily, dry chicken, and only flavor was of old fryer oil. When brought up to the cashier, he got the lead/supervisor/manager (someone with the power to handle the problem), and she was immediately apologizing and after replacing with the same items, or substituting. Because of this, I decided on substituting for another cheaper (by about 30 cents) item, and she got it out to me extremely quickly. Overall, for the things I their control, 10/10 service, just some quality issues from cooking.“
Customers` Favorites
“I visited this McDonald's passing through town and I must say, I was very impressed with the Top Notch customer service. I was greeted at each window, and the employees smiled and actually made eye contact. Upon leaving the second window I recieved a smile and take care. I know these days its hard to find good workers that actually have people skills but this was the first time in a very long time that I received positive vibes. The food was fresh and seasoned perfectly and there wasn't an extended wait time in line neither! I will visit this McDonald's each time I pass through Collinsville moving forward! Keep up the hard work and Thank you for all you do!“
Customers` Favorites
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“Jan, Evan, Dani are all wonderful. This isn't your typical coffee shop. They have everything from salsa to CBD to Tarot readings. Their treats are super yummy too. Definitely stop by there when you have a moment.“