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Customers` Favorites
Customers` Favorites
“Food was good, came out hot and fresh and once we were seated the staff were fairly attentive. I would definitely come back again, but there were a few things I noticed that they should improve on which would upgrade this to a 5 star rating.
Firstly, when we arrived no one was there to greet or seat us. We stood around looking like lost foreigners until another Spanish speaking customer mentioned something to the lady behind the counter who finally said “Oh, are you here to dine in or carry out?”
Secondly, we had a food safety issue with two entrees we ordered which were quickly remade. They did apologize a few times, but from a customer service perspective they should have done a little more to make things right. I don’t want to go into details on what happened with the food, but something like that warranted at least a comp of some kind. Doesn’t need to be free meals for all, but throwing in an appetizer or dessert or something small would have been a good gesture considering the severity of the issue. That really left a bad taste in my mouth as there seemed to be no accountability from the restaurant there.
After all is said and done, stuff happens and I get they’re a small business. Just providing some constructive feedback in hopes they will try to do better because the food is pretty good.“
Customers` Favorites
“Visited again in march 2022 again perfect service perfect meal the atmosphere the food the service is a 5 star you need to go it will be a perfect meal !!“
Customers` Favorites
“we had an excellent experience here today!! Felipe was our waiter and WOW, that guy is awesome!! he was.the best server ever!°° we had a bit of everything. .steak..scallops...lobster...king crab and all the fixings.... also the best drinks!..Happy 42nd Bob Chinn!!“
Customers` Favorites
“I have been going to this place for the past number of years and every single time the steaks are cooked perfectly. I actually requested “medium rare plus“. Cooked, char grilled perfectly. Highly recommend the cowboy ribeye bone in. All food, including the sides and even desserts are outstanding. Our waitress was attentive and helpful. Quality of the service matched the quality of food. it’s nice when the experience and quality of food and Service matches the cost. Well worth it!“
Customers` Favorites
“Food was absolutely delicious!! Highly recommend!!“
Customers` Favorites
“Delicious food and the staff were all so nice! My husband and I loved it“
“we had an excellent experience here today!! Felipe was our waiter and WOW, that guy is awesome!! he was.the best server ever!°° we had a bit of everything. .steak..scallops...lobster...king crab and all the fixings.... also the best drinks!..Happy 42nd Bob Chinn!!“
Customers` Favorites
“Great service and food. 100% recommend“
Customers` Favorites
“What an experience! I’m a BBQ snob and this place met my standards. My opinion: love the ribs, burnt ends, hot links, pulled pork, mac n cheese and chicken. Liked the brisket, turkey, sweet potato fries. Baked beans weren’t my favorite.
Now for my favorite part of the experience… out waitress Kylie (I hope I got her name right). She was phenomenal. She knew just when to check in and provided outstanding service. Best waitress I have ever had.“
Customers` Favorites
“Wonderful experience. The waitstaff was helpful with menu and flavor profiles. Very tasty. Fun date night!“
Customers` Favorites
“mui buena comida ❤️😃👌👌 un 10“
Customers` Favorites
“This is our family's favorite restaurant for birthdays, anniversaries, dinners with large groups...At this point we've been here probably 10 times and never once have we had a bad experience. Every server goes above and beyond to ensure that you have a WOW experience. The food and drinks are amazing every time. Last night we decided to try somewhere new since we just ate at Primo the previous weekend. The prices were the same yet the service and food did not compare. From now on we'll stick with here, where we know we'll have an amazing experience.“
Customers` Favorites
“Very fresh and good food.“
Customers` Favorites
“Riquísima la comida excelente atención“
Customers` Favorites
“I was pleasantly suprised. The Fillet was fantastic . Served medium rare the way I like it. I could almoat cut it with a fork. The baked potatoe was asume as well. My server Holly was exceptional! She was pleasant, funny, and very helpful! Thank you Holly.“
Customers` Favorites
“Second visit as good as the first. Fresh ingredients quick service good selections. Several great vegetarian options too! I should have taken a few pix because each plate was artistic. Above all the food was great!“
Customers` Favorites
“Not as much fun as thirty years ago but still not bad.“
Vietnamese • $
Customers` Favorites
“Excellent Vietnamese food, best in the area. So many great dishes.“
Customers` Favorites
“Stopped for dinner one night with my father. we had oysters, panini and chopped salad. enjoyable evening sitting outside, friendly staff and good food. will come again soon“
Customers` Favorites
“Had a wonderful dinner !!“
Customers` Favorites
“Cozy Ambience Excellent service Food is superb and served on time“
Customers` Favorites
“I love this restaurant and honestly surprised it's not rated higher. On the weekends this place can get packed. Highly would recommend to anyone that loves authentic mexican food.“
Customers` Favorites
“Wonderful large seafood menu! This is the best seafood restaurant I always go back to! Large portion and great tasting fresh seafood. The last we had was seafood gumbo - a must try!“
“We had dinner tonight at the East Dundee location my wife and I shared 4 different tacos and the rotisserie chicken. We loved everything especially the fresh tortillas. Great service We will be back!“
Japanese • $$
Customers` Favorites
“Lovely restaurant for parties of all sizes. We had 8 adults and 2 children.
Sushi is very good.
Spring roll was very good.
Shrimp,dishes were very good.
Service was very good.
Basically, everything was very good.
Not crowded for a Thursday dinner.
Menu had plenty of options.
Yep, no pictures. Someday I’ll remember. I don’t eat at restaurants just to review them; I eat at these restaurants because someone in my party made reservations.“
Customers` Favorites
“Um this place is so good! And you get so much food! Comparatively I can down 3 sushi rolls in one sitting and I could not finish this bowl! I got “The Duke” 👍“
Customers` Favorites
“Absolutely delicious seafood and sides! The shrimp, lobster, scallops and crab is cooked to perfection, flavorful and filling. We took our family size meal to - go to enjoy at home and everything was amazing! The hush puppies are excellent!!“
Customers` Favorites
“excepcional servicio y la comida deliciosa 😋“
Customers` Favorites
“They fit us in on New Year’s Eve and made us feel at home. The food was excellent. Kids and adults loved the food. Great, friendly service and a warm atmosphere. Thank you for making a memorable night and saving our New Years Eve!!“
Steak House • $$
Customers` Favorites
“The Server was excellent is the is Awesome We always go back due to its the best Steak house ever. The Owner is very Nice to Everyone and the Service is excellent as well.“
Customers` Favorites
“What great fun that was, and the food was delicious! We enjoyed the great outdoors with great company and great service. “
Honduran • $
Customers` Favorites
“Excelente servicio ya comida 10/10“
“Not gonna lie, we were a little concerned trying it based on the previous reviews, but our experience was excellent. We opted for dinner at the bar and started off with the delicious lobster roll. For dinner we went the seafood route and had the salmon risotto and the pan fried redfish with polenta. Side dishes were the local mushrooms and potatoes au gratin. Everything was cooked perfectly, came up quickly, and the service at the bar was on-point. Considering the amount of food we had and a few cocktails, we felt the price was very reasonable. We will not hesitate to stop in again.“
Steak House • $$$
Customers` Favorites
“It was well worth the experience and price. Food was high quality, waitstaff was attentive. I loved every single minute spent here. The atmosphere blew me away. We had the best evening. I highly recommend.“
Customers` Favorites
“Called ahead a few hours to accommodate a party of 12.. everything went without a hitch..Extremely pleasant service and the food was OMG.. Delicious.. 5/5 ⭐️ one of the few Gems left in Waukegan. .. will definitely visit again.. Thank you for the excellent service and hospitality ❤️❤️❤️“
Customers` Favorites
“Mmm 😋 sabrosa comida,por ese motivo sí es él rey del pollo asado.“
Customers` Favorites
“Good seafood reasonably priced“
Recommended
Customers` Favorites
“{{restaurant.reviews}}“
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“We've not been there since 2017 due to relocation but have nothing but fond memories of Dover Straits. When we bought our house in Grayslake in 1995, our realtor took us there to celebrate. We continued going, mainly for birthdays, anniversaries or impress out of towners, and were never disappointed. We have immediate access to super fresh seafood in Florida but miss the ambiance and supper club vibe Dover Straits provided. Loved that the owners always greeted us like we were worth a million bucks.“