Customers` Favorites
Customers` Favorites
“AMAZING STAFF!! I was there today and I accidentally threw out my invisalign, the lady came out with gloves and helped me dig through the garbage can for it. no attitude or anything was just completely willing to help and didn't even hesitate!! love this dunkin and the staff“
Customers` Favorites
“We loved the variety of sweet treats!“
Customers` Favorites
“The hospitality here is just as AMAZING as the popcorn and doughnuts!! 🙌🏽 I highly recommend u stop by and check them out!! U’ll Thank me later 💯😘“
Customers` Favorites
“Everything they make is 🔥🔥🔥🔥🔥. The service is always great.“
Customers` Favorites
“excellent donuts .. the vanilla bean is so fluffy always a nice staff“
Customers` Favorites
“Ribs very delicious also the soups the shakes everything they make is very delicious“
Customers` Favorites
“Ribs very delicious also the soups the shakes everything they make is very delicious“
Customers` Favorites
“I grew up in Western Springs, in a house on the “other side of the tracks”. Almost every Sunday, my father and I would go to Kirschbaum’s for a dozen donuts. Those donuts were sooo good.“
Customers` Favorites
“We have passed this place a few times while shopping and finally decided to stop by! What a great decision that was! Korean corn dogs were super crunchy and cheesy! The mochi donuts were light, fluffy and flavorful. The Thai milk tea and pineapple tea were so refreshing and delightful! The owner/operator was very kind and quick, we will be back again!“
Customers` Favorites
“Let me tell yall about Krema! I have had nothing but good experiences here; from the food, to the service and to the coffee! It's hard to find a good coffee shop that has good coffee AND good lattes! Especially in the south suburbs. Plus the food is great too! Fresh bread, quality veggies, good cheeses. Everything is great here“
Customers` Favorites
“Absolutely LOVED the Ferrero latte!“
“Unprofessional employees, very rude staff. The employee was very insulting after half way through the order the lady said "to pull around"(not asking if we would like anything else) we let her know we were not done ordering. A man claiming to be the manager after taking payment yelled at my mother "to never treat his employees that way again that she was rude". Very confused by this insult we then asked if he was the manager and he said "do you want to speak to the manager" walked away came back and said "Hi, I'm the manager" the most unprofessional interaction I've seen, we then asked his name to which he replied "none of your business" (we hear his name is Roger).. Customer service at it's finest. 🤦🏼♀️“
Customers` Favorites
“Our family absolutely loves Bb's donuts! We do miss being able to go inside the donut shop. So many wonderful memories taking our little girl there to eat donuts and read a book or two. We have a little boy with Autism and it's not safe for him to sit in front by the busy street because he runs. Wish we could go inside to enjoy donuts & coffee knowing it's something our son would truly enjoy.“
Customers` Favorites
“Love Stan’s donuts! Yummy donuts! Kinda pricey but still delicious!!!“
Customers` Favorites
“Told the guy at the drive thru on 11/22 7:20pm I like creamy and milky drinks and to make it however he thinks is good and it was delicious thank you great employees very friendly. Even if it didn’t taste good I would still be happy cause they were nice and tried their best but they made it really good“
Customers` Favorites
“I love this place . The staff and Management are always kind and helpful. I know with the incident that happened this pass week was an isolated incident and it will not stop me from going there . The person who did that was dealt with immediately you can not blame the whole staff for that one sick person .“
Customers` Favorites
“Gorditas de Nata are so delicious! Wish they were nearer to me.“
Customers` Favorites
“The speed is on point which rocks cuz I'm usually running late with 3 kids.
Kid-friendliness: Never have to worry about getting the wrong number of munchkins! You know what I'm talking about if you have kids and they think they are getting a certain amount and less comes. 🤯“
Customers` Favorites
“I like it coffee good and the time is perfect cause i work midnight so heading to hospital with DD in one hand even better.“
Customers` Favorites
“I love this place. It is the only place I want to get Dunkin Donuts. Everywhere else is just pretending to serve coffee. Customer service is excellent. For the most part they don't have you pulling around to bring your order- because that's nonsense. For as long as they keep serving coffee and moving as fast as they do, I will be waiting in line!“
Customers` Favorites
“I’m giving this dunkin a 3 in food/service because I ordered a bagel on my way to work. I asked for a plain bagel with veggie cream cheese on it and the lady in the drive through confirmed. I take out my bagel while I drive and the cream cheese isn’t on it and it’s not veggie, they gave me plain. So you want me to spread my own cream cheese, cool. Now what about a knife to spread it? No knife in the bag. You can’t even call to express your frustration because their number doesn’t work.“
Customers` Favorites
“I always go in the afternoon around 5:30pmish and this is genuinely the best and most consistent Dunkin I’ve been to. A lot of other locations you can only hope it taste remotely close but these baristas always make my drink taste absolutely spot on.“
Customers` Favorites
“omg omg I come everyday❤️🤣 the homemade donuts are everything and the fries were amazing. Very fast service and Friendly staff.“
Customers` Favorites
“me encanto él te de manzanilla muy original y él bego multigrano riquisimo felicidades �����“
Customers` Favorites
“Friendly service and staff“
“Your poundcakes was so delicious. My mom had got it from one choice store Hammond, Indiana.“
Customers` Favorites
“My girl loves to visit this establishment specifically because she says that it is where they make the best drinks and she is very right, we have visited other DD establishments nearby and she always has to modify the flavor but in this establishment all the employees make the perfect flavor. By the way, all the employees at this place are very friendly.
Parking: Very wide
Kid-friendliness: They sell donuts, what kid doesn't like donuts.“
Customers` Favorites
“Me encanta el cafecito y sus sándwiches 🥪“
Customers` Favorites
“The donuts of course. 🔥💯🔥💯“
Customers` Favorites
“Love their coffee and donuts! Excellent customer service.“
Customers` Favorites
“The BEST coffee anywhere at a reasonable price.“
Customers` Favorites
“Quick, have a seat and stay awhile. Great locale“
Customers` Favorites
“Lo mejor en café y nieve o un amuerso con familia o amistades LO MEJOR“
“I went in here looking for the next door owner and I came out with a great experience. I bought a warm carrot muffin. It was the best muffin I've ever had and my toddler loved it too. The woman was so nice to me and my 2 year old. I'd definitely stay for a cup of coffee next time!!! It says to upload the photo but I ate it all“
Customers` Favorites
“Worst service does not answer phone Phone rings and rings Children at this location Dangerous to let phone ring They were there just left“
Customers` Favorites
“I’m not from this area, I actually live in NW Indiana but sometimes come out this way for work. This is by far the best DD I’ve been too, besides the location in Munster, IN. No matter how busy they are, the line always moves fast, my drinks are always made well, my food is always done fresh (I get the avocado toast) and the toast is crispy but not burnt. Anywhere else the avocado toast is usually soggy or cold. But not at this location. The employees are always so friendly and nice. Never had an issue ever. All I know is that the DD locations in NW Indiana need to take some lessons from the management/staff at the Alsip location because they’re doing something right. Wish I could get this type of service at the other locations. Good job! ?“
Customers` Favorites
“Is this what Dunkin’ Donuts represents? Racist employees who use racial slurs. Nice!“
Customers` Favorites
“Big shout out to the owner especially today. Every crew member didn't show up and yet this man remained not only professional and stuck to his guns taking care of every customer he could. This Dunkin Donuts will continue to get my business. I'd give 10 stars if i could.“
Customers` Favorites
“Gracias todo esta delicioso 😋“
“Only sad part about this spot is there's not food, only drinks. Mainly few slot machines in the back that do hit here & there.
Parking: There are plenty of spots but if not in front of the the cafe, there is additional parking on the side of the building.
Wheelchair accessibility: There is a ramp a few doors down from the entrance of the cafe.“
Customers` Favorites
“Most** of the employees are kind, courteous and serve the customers very well. I wanted to mention what I assume is in issue, If I asked for my receipt it is not to come back an complain as I mentioned I am served well. But I have nothing to do with why other common customers come back to complain with receipts. At times I go out of my way to another Dunkin to not be questioned as to why I want my receipt. I try to be kind to the the staff as they do prepare my orders promptly.“
Customers` Favorites
“Very good Dunkin. Always makes a good drink. However, the traffic that backs up onto 147th St makes this not a quick stop. I'm usually nervous to stop there on my way to work due to the traffic...but when I do go, and I'm not running late...I always get good service and good coffee.“
“Never have a problem when I visited this location during my trips to Chicago Ridge Mall. So the service is always good and fasts. Plus the DD stand itself stays pretty clean it is never REALLY messy.
Vegetarian options: ASK AND U SHALL RECEIVE
Parking: EVERYWHERE IT IS IN A MALL SO PARKING IS EVERYWHERE.“
Customers` Favorites
“i go to this dunkin almost everyday since i work in the mall across the street. i don’t know her name but the lovely lady working the drive thru almost every morning on weekdays is so so nice. no matter what she’s kind and always has a smile on her face. working customer service i know how rushed and tight some people can be but she’s always kind. ugh i just love her. she deserves the world. makes my day“
Customers` Favorites
“We don’t often see managers going above and beyond for customers, that is why my experience here was so positive. I live in Cleveland and placed an order here to provide coffee and donuts for a local non profit. The order was picked up the next day, but the receipt was not. I needed the receipt to submit to my company for an expense report. Alicia reprinted it, took a picture and sent it to me. I was so grateful! I did stop in the next day on my way to visit the non profit. It was a wonderful atmosphere of hard working and busy employees. It was clean and there was nice music in the background. I spent about an hour working there using their internet. It felt like home and everybody made sure I had everything I needed. Of course the coffee was delicious! It’s Dunkin! And a lot less expensive than another coffee place! I love that they offer healthy options such as turkey bacon sandwiches. Great experience and a big thank you to Alicia for helping me out over the phone with her quick thinking and solutions to my problems!“
Customers` Favorites
“This is the best Dunkin I have ever been too. They get very busy but do their best possible to take care of customers promptly. My coffee is always great and made just how I order. The manager does a great job managing his staff. It is also very clean and pleasant inside“
Customers` Favorites
“Food...,Donut's, were the usual mass produced no longer made onsite carbs and sugar. The donuts were much better when they were made onsite at individually owned and operated Dunkin Donuts. The donuts were borderline stale, hard, definitely NOT FRESH! The service was quick and professional, no additional personality thrown in for good measure, just the run of the mill, routine strangers interacting in a public venue. No one was rude, but there was no personality or charm involved in the interaction either. I was in and out in no time flat, but then I went inside, because the drive-thru at this location is unfathomably long on weekday mornings. Will visit again in a pinch, like getting gasoline, it's in route and I don't have to go out of my way, but I will probably skip the donuts, they were not worth the $16.00+ for a dozen rocks with frosting on top
Parking: It's a shared lot with a Dollar Tree store.“
Customers` Favorites
“the staff is wonderful who served me she is a very unique n sweet girl. unicorn called and told her so looking forward to seeing to the blk/orange new hair. have a great day/night Bill Rouen.“
Customers` Favorites
“There are a few Dunkin's in my area that I go to, this one is by far the most consistent! The staff is always friendly, the food is always hot, and my coffee is always made perfectly! Caught them during a busier rush today and even then they were very communicative and got my food and coffee out to me fast. Fave location in my area!“
Customers` Favorites
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“They got that man Jose GRINDIN. Bro got my food out faster than I even ordered it. I’d give 10 stars if I could. Ong
Vegetarian options: Manager might as well be called Himothy
Dietary restrictions: My boy Penjamin a vegan, they put buddy on
Parking: Super clean parking lot
Kid-friendliness: Brought my son. Gave him a free donut?
Wheelchair accessibility: Hella ramps“