3.6
Good
273 Reviews
1411 West Hwy 50, O'Fallon · 11.86 miles
Customers’ favorites
- Egg White & Roasted Red Pepper Egg Bites
- Iced Pecan Crunch Oatmilk Latte
- Bacon & Gruyère Egg Bites
- Chocolate Chip Cookie
“I live nearby and have been to this location numerous times since this location's inception. I have always recieved good service, but nothing worth leaving a review for, that is until last week. Janna took my drive-through order about 8 p.m. Due to the time we went through the drivethrough (using a birthday reward), my husband requested no ice in his caramel machiatto, planning to simply place it in the fridge and drink it the following morning. Janna met us at the window and took the time to ask why we may have asked for no ice and proceeded to make his drink, but seperate out each component for him to mix the following morning. She was kind, understanding, and went above and beyond to service us. This moment may not have been nothing more than a blip in her day, but she provided true CUSTOMER SERVICE by anticipating our needs and then meeting them, which is becoming increasingly harder to come across. She deserves to be recognized for slowing down, understanding our needs, meeting them, and doing it all with a smile and pleasant attitude. Thank you!!”