7 Best Fast Food Restaurants in Waterloo

“Awesome!!! Just grab a couple chicken sliders through the Drive-thru to take care of the H-Angries :( lol“

“It's not too bad. I get a lot of drinks here. The only main complaint is that they always pack my drink full of ice even when I put light ice. It's completely full, so I only get a few drinks out of it. Kinda made me stop ordering as much.“

“I went to Hardee’s drive thru in Waterloo, IL on, August 25, 2024 for breakfast. I was immediately greeted by this cheerful, friendly voice over the speaker. She took my order and I pulled around to the drive-up window. I had my card ready to pay and was greeted by this kind person. I told her, you really know how to put a smile on someone’s face, and that person was me! She said her name was Tywanna. I hope Hardee’s corporate reads this and recognizes what a wonderful, caring and kind person they have on their team. They are very fortunate! Thanks Tywanna for the amazing service!!“

“Not my first choice in dining but it was close so l returned against my better judgement.
I was actually surprised by my visit. The place was clean, the service was without issue and even the food was good.
No complaints, keep up the effort!“

“To the manager on duty at Burger King......all I can say is WOW!!! The young kids (they were WAY younger than me, so they are kids to me) constantly used manners and I am VERY impressed!!!!! “Thank you so very much for your order”, “I am so very sorry for your wait” and my husband was called “hon” a few times! (Luckily “hon” isn’t offensive to either of us, but others may not like it.)“

“We ordered pizza tonight and some sides for future delivery. The driver was on time and very polite. He had called me to let me know they were out of one of the sodas I’d ordered. Since I didn’t pickup, he brought one of everything they had in stock to let me choose. I wish I would have asked his name. I hope he sees this. You obviously love your job. It’s not everyday that someone in customer service goes above and beyond the way you did. You’re amazing and your parents should be very proud of the kind young man they raised“

“We decided to grab a quick supper at Taco Bell/KFC in Waterloo this evening. Errol ordered the K-14 (Crispie Colonel Box) and an order of mashed potatoes. I ordered a grilled steak soft taco and an order of nachos.....did we get what we ordered? NO! I spoke to the manger and told him that my husband’s order was completely incorrect and he made it right, even brought it to our table and apologized several times for the error. As I bit into my soft taco, I noticed there was no meat chunks, it was chicken, so I took it back up and showed him the receipt that I ordered it. I got my new soft taco and just barely sat down and the manager came back over to our table and gave us some chicken and cookies, as a peace offering. There’s some good managers and some not so good. We’re giving this guy 2 thumbs up for rectifying the situation.“