“The drive through woman that's there in the mornings she never misses work there everyday an is always the sweetest⁵ woman ever she never gets anyone's order wrong an is in the best mood ever every day my all time favorite McDonald's to eat “
“After an unfortunate mistake of ordering to the wrong location on the mobile app (in which I ordered a big order right before they closed to the wrong store by mistake) I felt absolutely terrible about it. The worker in the pink hoodie here was quick to assure me everything was okay, and very quick to get our drinks and food. Nuggets were made fresh, and the service was so polite. I did not catch his name, but he deserves a raise for being so kind to customers. Very much appreciated, and I will be back during normal operating hours.“
“I think that it is closed for renovation right now and I have had a sad face every time I pass by because I love that McDonald's particularly. The speed is fairly quick considering the traffic that McDonald's has to serve which is hectic at at best. The playgroundarea is great for kids. The employees are diverse and if you are in need of service and cannot converse in English, then that is the place to be with various different ethic groups that are employed at that location. McDonald's is the staple of fast food and the location on Versailles Road is the epitome of that..God bless Mickey D's on Vroad!!!Kid-friendliness: The playground area is one of the best in the city, and it's renovating right now“
“This location is on the way home from work so it is quick and easy if I have a lot going on after work. The line for drive thru can be insane sometimes so I usually just order ahead in the app and park in the designated parking spot for pickup. Food arrives quickly and the staff is usually friendly.“
“I know from first hand experience how big of a toll working in the food industry can take on a person and the faces of an eatery can make or break a place so when I encounter an experience that goes above the standard I like to share it. The gentleman who took the drive through orders and worked the payment this morning (3/20/24) around 7:40am was very kind and turned a stressful morning around. This isn’t the closest McDonalds to me but it will be the location I use from now on.“
“I remember when this location and the center it's located at werent built. But, it's always been the backbone of Palomar Ctr. In high school it was the spot that we Dunbar students hung out, and to see and be seen by others. Later on it was the spot to run into old friends, and pause long enough to briefly catch up on life, share a memory and a laugh about the past, and hope for the best for our futures before saying goodbye. So imagine my surprise when I walked in couple days ago and there were no front line cashiers to take an order, but only a kiosk to select my food. Well, I noped right back out the door not knowing when I'd be back here for food. Oh, and the signs you see up about loitering? Those were put up in 1992-'93 because of my friends and myself who never bothered anyone or anybody. Even had a security guard ex-cop who carried a .380 revolver on his hip. Good times.“
“So clean! Even the floor area of the kitchen was super clean. The lobby lady was extra helpful - she replaced my grandson's apple pack when he dropped them AND she took our tray of trash away for us! The manager and each employee were very busy working & everyone seemed happy to be here. This was a really great McDonalds.“
“It’s a great group of guys and girls in the nighttime manager is bilingual and we had a good conversation about the Duolingo app and how we only took her about six months to learn it and speak fluently and that’s my goal anyways, keep up the good work guys“
“You can't go wrong with Macdonalds they been around a long time, therefore they got to be doing something right ok menu to choose from, great food, fair pricing, friendly staff, plenty of free parking I encourage everyone to download and use their app great way of saving money, in these high inflationary times.“
“The kids did the sheet that they put on the trays. They got all the puzzles right to get there free foods on that list, cashier said, they didn't to that, but that's what the paper said. So the kids felt like McDonald's didn't care!????“
“Beverly is amazing; she always greets me with a smile and remembers my name. I love coming to this location just to see her and because I know my food will be right. I moved and still drive to the Richmond road McDonald’s because off the outstanding service and hospitality.“
“Mcdonald's needs to use burger king's old slogan But yet modified,Hold the pickles, hold the lettuce special orders DO upset us all we ask is that you let us serve it OUR way.All I asked for was no pickles on my sandwich and still got pickles so I guess they got it served their way.“
“I won’t lie this mcdonald’s is normally slow, but i would never come on here to complain about Mcdonald’s service…. i mean you’re paying a couple bucks. HOWEVER today manager Amelia and Employee Precious both went above and beyond to address my concerns about my accidentally- cancelled order in-app. 3-5 different employees took their hats/apron off and went to break when they say i was waiting to be helped. Despite the chaos Amelia and Precious made sure I got what I needed to eat for breakfast, which means I take my medicine on time and the day goes smoothly. They also added a couple hash browns for my wait. They deserve a raise, compensation of some sort , or very least recognition for their compassionate work, especially showing excellent service in a usually low-quality for lack of better words restaurant“
“Tates Creek McDonald's was great, and the drive-thru was rolling along. At no point did I see a line in the lobby.My French fries were nice and hot, and my McChicken was really good. It has been some time since I had eaten a McChicken. Oh the pumpkin & cream pies are great, but I think I prefer the original ones. I like to put a scoop of ice cream on the pie.The atmosphere was nice, it is hard to go to any fast food restaurant and find polite and tentative employees who are smiling, trying to do a good job,“
“Great service And speed. Just wish when I ordered happy meals with no apples and extra fries that I would actually get "no apples and extra fries" for my kiddos. Almost every McDonald's in Lexington messes that one up though so no hate, just annoying.“
“Our children were tired eating food of their one of the favorite fastfood restaurant macdonald in car, so they requested with insistance, that we have to go eat inside.Here the workers felt in love with them, making them feel like at home.Everyone ordered his food of choice.And I saw another family of children coming in and having the same warmful assistance we benefited. Then I to keep coming back because these ladies that work there delightedly. Give at a try too go inside and discover for yourself.This place is neat and looks like they arranged the emplacement differently, inside but it's because the decorations.Parking: The parking lot is free on front and on the left side.Kid-friendliness: I ordered also McChicken sandwich,and friesHappy meals, hamburger ?, and drinks.Wheelchair accessibility: The doors are wide I hope it can be wheelchair accessible.“
“I’ve been going to this McDonald’s since the start, started off to a very rocky start. Hoping that it would get better over time I continued to come here since it’s closest to my house… well yesterday was the day I can finally say there is some hope for this new McDonald’s. I called to talk to a manager because my food was made wrong the previous day and I wanted to have it redone. From what it sounded it was a boy speaking to me on the food saying he will personally take care of it. Came inside their lobby, already to a good start since it’s usually close, and I asked to talk to the manager the curly hair boy who I had never seen before said your speaking to him. I told him my name the food that was missing I was in and out under 2 minutes with fresh food and get this, fry’s. Just as promised he personally got this food out for me even with the staff calling out for him. That boy was rushing everywhere at once to help them before I left… I could tell they where awfully busy but he kept his cool even for a boy his age i will return and I hope they keep getting a better staff like that“
“Tonight, New Years Eve wasnt their usual. Fries were old. That being said in the mornings they are great. I will update this when i get their names cause they deserve recognition but there are 3 people that just are on top of it and make sure you get the service you deserve. Marla taking orders is such an asset to the company. There is a Hispanic guy at the food window that is always so pleasant especially for 610 AM and my wife and i do have a favorite, i think her name is Taten, she might be a manager but when my wife orderes her medium coffee with 8 creams and 8 sugars she is the only one to go the extra mile and stir it up. She also is so cheerful, its refreshing to see such good people doing such a good job.“