Customers` Favorites
Customers` Favorites
“Place was spotless. Drive up appeared to be busy from the inside but I could see the cars were moving along. I went inside so I didn't have to have my husband go thru the drive thru (he's not a coffee person) They were friendly and it only took about 2 mins to get my coffee. It's on a busy street, a corner and it was difficult to take a left out of the parking lot but I would definitely go again!“
Customers` Favorites
“Ruby at our local Dunkin’ is absolutely wonderful! My husband has a very specific drink order that can be difficult to explain, but Ruby always recognizes us immediately and says, “I’ve got it!”as we start the order and she nails it every single time.
She is truly an asset to Dunkin’—always friendly, welcoming, and wearing a smile. Great customer service like hers makes all the difference, and we genuinely appreciate her kindness and attention to detail.
Thank you, Ruby, for always making our visits so enjoyable!“
Customers` Favorites
“Friendly crew. Hard working and awesome new espresso machine.“
Customers` Favorites
“Just this morning I placed a mobile order at the Walnut location in South Hamilton because I frequently order from there, but I was actually in Manchester by the Sea at the time and accidentally did not switch the order to the correct store. Ooops 😬 This has never happened to me before, and I realized the mistake only when I arrived at the Manchester location.
The Manchester team was incredibly kind and immediately helped by comping my order (cappuccino and donut) by direction from management, which I didn’t expect and really truly appreciated.
The management team here is spectacular. We have known them for years and they go above and beyond: they keep the Dunkin store in Manchester-by-the-Sea running very smoothly even on the most crowded days and they are very customer focused. Of all the Dunkin’ Donuts I’ve ever been to this is really the nicest one in terms of freshness, quality, friendliness, location, management, and customer service. 🌟 🌟 🌟 🌟 🌟“
Customers` Favorites
“I love Dunkin. I go there too much. Everywhere I go in Massachusetts there's a Dunkin donuts. Honestly the coffee and donuts are usually mediocre. But the sausage, egg, and cheese on an English muffin I get is pretty darn good. The edges are crispy and fatty on the sausage.“
Customers` Favorites
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“Place was spotless. Drive up appeared to be busy from the inside but I could see the cars were moving along. I went inside so I didn't have to have my husband go thru the drive thru (he's not a coffee person) They were friendly and it only took about 2 mins to get my coffee. It's on a busy street, a corner and it was difficult to take a left out of the parking lot but I would definitely go again!“