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Customers` Favorites
Customers` Favorites
“We ordered lunch. She had the Tuna melt - Delicious!! I had the Garden salad with grilled chicken. Chicken was moist and also delicious. Salad was HUGE. Service was superb! Highly recommend.“
Customers` Favorites
“Dawn and Sharon are two great people with a great story. Their donuts are truly the best and their staff does a great job handling the hustle and bustle in the mornings. Definitely an asset to the area and I love the fact they have a donut truck. Thank you ladies“
Customers` Favorites
“My sister and I grabbed food from here before driving back home. We don’t have Honey Dew Donuts where we live, and now I think Dunkin’s bacon, egg, and cheese croissants will never be the same to me. These were SO much better! The large size of the cold brew was much larger than I anticipated, which is always welcome on a road trip. Also, where I’m from customers would have been so rude in a place that small forming a line. Everyone there was so polite and friendly. Overall a positive experience.“
“Visited from North Carolina in September and was completely blown away by how delicious the doughnuts here are. Best small business-made doughnuts I’ve ever had in my life, no exaggeration.“
Customers` Favorites
“This Dunkin Donuts has the best staff I've ever met. So kind and caring.“
Customers` Favorites
“Between all of the Dunkin’s I’ve been to in New England and the Southeastern US, this is hands down the best Dunkin location I’ve ever been to. The entire staff is exceptional, and they understand what it means to have pride in what they do. I take detours out of my way just to come to this Dunkin, that’s how much better it is. I would go into more detail on why, but it would only distract from the fact that this location is just AMAZING. This is the example that other stores should be using to retrain their staff.“
Customers` Favorites
“Come here when Vinnie is working. Perfectly made every time with a smile. If he's not there it ruins my day lol“
Customers` Favorites
“Who ever the kid is that works mornings at the Enon Street location in Beverly is very rude. I came into the store this morning when they opened at 430am. He saw me walk in, paid no mind to me and went off to God knows where. I waited 5 mins thinking he'll be back, NOPE!!! I walked out. If your not a customer oriented person, THIS JOB ISNT FOR YOU!!“
Customers` Favorites
“Great customer service... Especially in the morning. The employee's are extremely friendly, helpful, and upbeat. You don't get that vibe like you're ruining their day by ordering a coffee like some other dunkin donuts I've been to. They keep the drive thru moving fast as well as the line inside.“
Customers` Favorites
“5 star for Dylan and Dylan only. Today the restaurant was filled with about 25 college students waiting for orders. Poor Dylan was the only employee working and was able to get orders out and maintain professionalism through such a difficult situation. Apparently his two other coworkers walked out leaving him on his own at one of the busiest times. Dylan deserves a raise. Not sure who the manager is but Dylan is a star and needs to be rewarded for his amazing work.“
Customers` Favorites
“I am a loyal customer at this Dunkin’ and everybody here is always so nice and polite, service is amazing, and the workers actually work hard and put effort in making the food and serving their customers. There was this one specific lady who is always smiling and giving the best service to me and obviously others. Her name is Hiba! She needs a raise she’s so sweet and always treats her customers with good intentions. God bless her!“
Customers` Favorites
“Just this morning I placed a mobile order at the Walnut location in South Hamilton because I frequently order from there, but I was actually in Manchester by the Sea at the time and accidentally did not switch the order to the correct store. Ooops 😬 This has never happened to me before, and I realized the mistake only when I arrived at the Manchester location.
The Manchester team was incredibly kind and immediately helped by comping my order (cappuccino and donut) by direction from management, which I didn’t expect and really truly appreciated.
The management team here is spectacular. We have known them for years and they go above and beyond: they keep the Dunkin store in Manchester-by-the-Sea running very smoothly even on the most crowded days and they are very customer focused. Of all the Dunkin’ Donuts I’ve ever been to this is really the nicest one in terms of freshness, quality, friendliness, location, management, and customer service. 🌟 🌟 🌟 🌟 🌟“
Customers` Favorites
“Best Dunkin I've been to yet. Great service and amazing employees. Keep up the good work Manuela and staff!“
Customers` Favorites
“I love Dunkin. I go there too much. Everywhere I go in Massachusetts there's a Dunkin donuts. Honestly the coffee and donuts are usually mediocre. But the sausage, egg, and cheese on an English muffin I get is pretty darn good. The edges are crispy and fatty on the sausage.“
Customers` Favorites
“I've been a customer of DD for 15+ years, but this location is a cut above the rest.
The staff is fantastic, coffee consistently excellent, and some of the best food you'll ever have at DD.
If youre a fan of DD, then definitely pay this location a visit, you will not be disappointed.“
Customers` Favorites
“Love it , nice coffe everenthing god 👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏“
Customers` Favorites
“Best Dunkin I've been to yet. Great service and amazing employees. Keep up the good work Manuela and staff!“
Recommended
Customers` Favorites
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“Always awesome ice coffees an great service :-) DD's you ROCK!!! lol smores my favorite yummy..“