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Customers` Favorites
“We ate a late lunch today and weren’t wanting dinner really. So we decided to go out for dessert instead. We tried Shock Gelato for the first time and it didn’t disappoint. The atmosphere was very nice. I held the door for a group of lady customers as I was entering and they were exiting. I heard them say, “I love this place.” A group of young people that came in behind me shortly after were speaking amongst themselves while we were waiting to be served. They were also taking about how much they love this place and how they were here at the Grand Opening or first day open. I knew I had made a good choice.
Kenny and Olivia were the servers and they did an excellent job taking care of the guests. The place was busier than I imagined a frozen dessert style restaurant would be on a late Sunday evening. Regardless everyone was served swiftly but with attention to detail. We had a group of seven and at least three groups of 5 or more came in behind us. I didn’t see one customer that was dissatisfied whatsoever.
There are so many flavors in the showcase. I wanted to try them all!!! I understand that they rotate the flavors too so perhaps next time will be a totally different experience. I can’t wait to come back and try some more. They do allow you to sample multiple flavors. I tried 3-4 before just placing my order. I don’t think that it’s possible to pick a bad flavor. I ordered the largest size so that I could get three flavors. All three were splendid. I’m already excited for my next visit.“
“Lovely hotel with an excellent atmosphere and vibe. Great location as well. Service at the bar could be improved but overall, a positive experience.“
Recommended
Customers` Favorites
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“this place is AMAZING! me and my boyfriend come as much as we can.
the icecream is rich, creamy and full flavored.
they're family owned, they're open when the branded competitor isn't. 😏
acknowledge us promptly, and are super attentive, and by the time we order, it's up in the window.
i love the QT. my guy enjoys a oreo milkshake.
it's worth a drive from Pontiac To BHam EVERY. TIME.
thank you to all of the employees of this establishment for keeping things real, consistent and genuine. great treats, even better service.“