Customers` Favorites
Customers` Favorites
“Stopped here for the 1st time, got here about 30 minutes before closing and figured they wouldn't have much left. I was pleasantly surprised by the amount of choices still available. They all looked delicious! Bought a half dozen and one did not survive the car ride home. It looks so good I couldn't wait and it tasted as good as it looked!“
Customers` Favorites
“Well, they've renovated it again and taken away even more seats... and the pop machine. It gets smaller inside after every reno. One more reno, and we'll have to sit outside or in the bathroom. Only three tables left at the front and a couple by the bathroom; getting closterphobic. Also lost the sweet round family table... should have invested in a floor cleaner so the floors weren't so damn slippery...very disappointed.“
Customers` Favorites
“Love the staff and even their silliness and they’ll brighten your day“
Customers` Favorites
“We love Caffé Capriccio. The coffee is superb and the pastries are delicious, especially the cookies. Tastefully decorated and the service is always great.“
Customers` Favorites
“I love how relaxing it is in here! Always come in during lunch time 🤍 I love their pesto panini 🤤“
Customers` Favorites
“I was in Biggby today! The barista that checked me out was amazing! Shoutout to SKY and all the morning crew! You guys are great! Keep up the awesomeness! OH and for real the Asiago bagel with xtra bacon and egg and cheddar and cream cheese is AMAZING! OH, I had the frozen Avalanche, and as usual it was perfect!“
“We had a baby shower here last weekend and the venue was absolutely perfect for us! We had plenty of seating for everyone and it was very eclectic and cozy for everyone to chat and socialize. The stage area with our backdrop was perfect for opening gifts and taking pictures. I would definitely 10/10 recommend to anyone looking for a place to rent for parties.“
Customers` Favorites
“Caribou coffee is outstanding! So much better flavors and options than Starbucks. The food is also a big step up. I'm a huge fan. They are expensive ... same price point as Starbucks ... but much better quality and taste so at least I feel like I got what I wanted.“
Customers` Favorites
“I worked at Gordon’s Grooming in the same plaza for 4 years and recently left that job, but I still try and come back for my customized frozen electric dragon when I can. I love it sour and flavorful and Cameron and Morgan ALWAYS get it right! Shoutout to Hannah (we miss you!) for originally creating this drink for me and making sure everyone always made it how I like it, to the point they had our regular orders written down so new people could make them right too.
Cameron and Morgan have carried that on and I’m never disappointed when they make my drink. Those girls are the best!“
Customers` Favorites
“Happy staff, helpful staff, great coffee and food. I just wish they had plant-based protein options because I really want to try some of their shakes but it’s okay they modified it for me to fit my dietary restrictions and that’s pretty awesome of them! Will definitely be back!“
Customers` Favorites
“Coffee that is so close to my shop @Retro Clean“
Customers` Favorites
“Great people. They do there job like there suppose to and they are fast pace. if.they mess up your they will gladly remake it.“
Customers` Favorites
“Miss Trina was very friendly and helpful. She taught me how to order some of the newer drinks on the menu ☕ using modern Starbucks-ese. It's a whole different linguistic register from how we used to order them when I worked at Starbucks in South Florida back in the 90s 🌴🥥🌊🍊 and when we opened the first Starbucks in Spain in the early 2000s at Atocha-Renfe 🇪🇸. Miss Trina and I also had a great conversation about the new Samsung Galaxy Z-Fold 3 🤳. Miss Beau was also great -- she made sure I had a carrier and some green spill guards for each of the drinks. And Miss Nuha was exceptionally kind and helpful, and she made some award-worthy coffee drinks for us. ¡Alucinante 💫! She even upgraded one of my drinks from a grande to a venti when it took slightly longer than usual to make. I was highly impressed with how quickly these ladies worked to make so many customers happy 🪽. If Starbucks still does Snapshots, this would be 5-star legendary service ⭐. I look forward to coming back and ordering more.“
Customers` Favorites
“Great coffee and service. Too bad for COVID it's currently drive up only. Looks lovely inside. I had a BOGO special, and both my drinks were delicious!!“
“Quick story... the other location close to here was rude as f. 3x they got my order completely wrong and has MAJOR attitude like I'm not ordering right. I'm guessing the dude put his man bun up too tight?? Bad hair day?? I Threw my coffee away...Came here... Best smiles and attitude ever. Remembered my drink after the 1st time. Zero fakeness or poor attitude. Just good service o...and 10x faster than the other store. 30 min wait there. 3 to 5 minutes at this location.“
Customers` Favorites
“Kate, who worked on Friday morning 9/12/25 (dark hair with tattoos), was absolutely amazing. Her customer service skills, positivity, and attention to detail were truly unmatched. She constantly checked on us, made sure our drinks were topped off, and went above and beyond to ensure we were happy. Kate is such a shining light and I truly hope she is recognized for the positivity and warmth she brings to this restaurant.“
“A team member by the name of Josh was very respectful and made the perfect caramel macchiato! If anyone deserves a raise it was this man right here. He asked me how my day was going and was very charismatic. He helped me sign up for target circle as well. Go Josh!“
Customers` Favorites
“Picked up a couple items through mobile. My drink was filled a little over half way. I called to correct this mistake. Shelby was very accommodating and helpful with this issue!
Offered for me to come back and have it remade. Very pleased with their service every time!“
“We have Church here on Sunday Evenings during the fall and spring semesters through The After Church. I love their worship services; the Pastor and his family are so loving and the worship services and sermons are always very uplifting and enlightening.“
Customers` Favorites
“Phenomenal new place and excellent selection, fun drinks, and super nice employees! I recommend them 100%!!! We’re so lucky to have this in Mishawaka/South Bend.“
“I highly recommend because not only are you buying amazing coffee but you are also helping something important! My favorite coffee use to be Maxwell House but now my favorite is rescue roasters coffee!“
“Exactly what you would expect from a neighborhood coffee shop. The greatness here is in the employees! During winter, one of the employees left the cozy building trudged her way through the snow and delivered my special order! That is excellent customer service.“
Customers` Favorites
“This location has the best employees hands down! It’s always a pleasant experience, and some go out of their way to put a smile on your face. Drinks are always good- even though it was a little rocky when they first opened. They’ve come a long way.“
Customers` Favorites
“I stopped by this coffee shop and tried the iced blueberry coffee with frothed vanilla half and half on top; a unique and refreshing treat that I’ll definitely be coming back for. The barista recommended his favorite drink. The flavor was just the right mix of fruity and creamy, perfect for a hot day!
What really stood out, though, was the exceptional service. Nathan took my order and was incredibly kind and attentive. Sophia was working hard behind the counter, quickly making drinks and keeping everything moving, even during a rush. Despite the busy atmosphere, the team handled it with professionalism and speed.
At one point, I overheard a customer mention their drink might have been made incorrectly, and the staff immediately offered to remake it; no fuss, no attitude, just great customer care. It’s clear that the team here takes pride in their work and genuinely wants every customer to leave happy.
Highly recommend stopping by if you're in the area. The drinks are great, and the people are even better!“
“The Starbucks/ Martin's in the hospital is by far the best one I've been to. They recently added a new employee, I think her name tag said JoJo. So professional and engaging the customers, making them feel so welcome like they are #1. She is awesome! If she isn't in management training, they need to get her into it ASAP! I'll now go out of my way to go to the Martin's / Starbucks inside the hospital for the personal experience and perfectly made drinks. ?“
“Great Coffee, excellent service! They are so nice and their smiles are always most welcome.“
“Great ice coffee.. it really hits the spot on a nice hot day.“
“I don't like the awkward waiting area up by the counter. It's weird to have tables that people can't get up from easily because there's always a wall of people blocking them in. It's also weird to sip your coffee and chat while stranger's butts are in your face.“
Customers` Favorites
“Great service! And delicious! Will definitely be back. 😊“
Customers` Favorites
“Java Chip!🥰🥰🥰 one of my favorite treats.“
Customers` Favorites
“Used drive-thru for an iced White Chocolate Mocha, skinny. Drink was made correctly, employee was nice. This location in the early afternoon wasn't very busy, so the wait was short. The drink is pricey, so I can't frequent very often.“
Customers` Favorites
“wonderful I'm going again“
“the best service for healthy fast food 😋 smoothie 🥤 energy drinks too nany flavors protein shake 💪 and much more el mejor lugar en south bend pora comida y bevida rrapida y saludable“
Customers` Favorites
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“Big shoutout to the Biggby ladies this morning! They were absolutely slammed when we stopped for drinks before work, but they still took the time to double-check my order. When they noticed cheese on my sandwich (which I don’t eat), they didn’t just send it out the window……they made me a fresh one. 🥹 That may not sound huge, but more often than not, other places just hand it over without noticing or caring. Thank you, Biggby, for the extra effort and for keeping me from going hungry this morning 🥰“