Customers` Favorites
Customers` Favorites
“I recommend everything! This is like finding a rare gold coin in your pocket change, or a Monet at the Salvation Army thrift store. Or stepping into Paris from the sidewalk in southeast Grand Rapids. Go slowly! Each nibble fills you with bright, exotic sensations. We go for the scones, cookies and madeleines. Today we tried the financiers, ginger passion fruit and s’more. Yes, it’s a fusion of French and American, but it’s how they’d do it in Paris.“
Customers` Favorites
“Absolutely love their coffee and tea! It’s a totally different experience and I can’t tell you why. It just works for me!“
Customers` Favorites
“This was such a fun little activity for the day. The cats are great to play with while enjoying a beverage or snack. Great place to come and relax/get some feline therapy. I also love that it allows people to meet the cat in an environment they are fairly comfortable in before adopting. Definitely would recommend visiting!“
Customers` Favorites
“Great coffee, the owners and staff are wonderful. Go and check them out, you will be glad that you did. Five stars!“
Customers` Favorites
“I had their pour-over coffee and was impressed by the beautiful fruity notes that came through. What I really appreciated was that they use a machine for the pour-over process, which ensures both speed and consistency in taste - you get the same excellent flavor every time.
The atmosphere is lovely and welcoming, and the staff are genuinely friendly and attentive. For those driving, there's convenient parking available in the back with space for about 8 cars.
Definitely worth a visit if you're looking for consistently good coffee in a pleasant setting.“
Customers` Favorites
“We visited for the first time the other day and absolutely adored it!!! Delicious and wonderful drinks and I LOVE that a portion of my tea went to a wonderful cause ❤️ We bought some coffee beans to take home with us and it’s amazing! Thank you so much!“
Customers` Favorites
“We did a private tour of Grand Rapids Coffee Roasters. It was a group of 4 and lasted 1.5-2 hours.
When we arrived we were welcomed warmly. Craig and Stephanie (I think?) offered us a glass of their cold brew to start out. It was delicious!
Craig walked through everything you could possibly think of related to coffee including:
- Types of plants
- Harvesting styles
- Extracting the “beans” (pit) from the cherry
- What “cupping” is
- The buying of the beans
- Showing us the raw “beans” and letting us feel and smell them
- Discussing the quality of the product
- Discussing roasting and differences
- Discussing the brewing methods etc
- The tour also includes selecting raw beans and roasting them and taking them home
- Craig also discussed the history of GRCR and his visiting of various farms
- A demonstration of the perfect pour over
- Each person received a gift bag with a pen, sticker, coffee mug, and 12 oz bag of the coffee that we roasted.
It was a lovely personal tour. Craig answered all of our questions and was extremely patient. We had a lot of questions! I highly recommend doing the private tour if you are able.“
Customers` Favorites
“Excellent customer service. Best chai tea I’ve had! The gentleman working today was friendly and definitely understood the assignment of service with a smile and positive attitude. Will be back on our next visit to Grand Rapids!!!“
Customers` Favorites
“cute cute cute. first time visiting. vegan 'all day breakfast' item? um what's better. 100x better than your traditional starbucks. super good latte with oat milk and hot chocolate too. convenient drive thru. perfect option when you're hungry & need a pick me up. 10/10.“
Customers` Favorites
“I don’t go downtown often, but if I do it’s to get a vanilla oatmilk latte from Lantern. Hands down best coffee in GR.“
Customers` Favorites
“staff and bartender A+ ( very accommodating) First visit and only had bloody marys. They were different, make they're own mix, but they were good.“
Customers` Favorites
“Wonderful and friendly atmosphere. Had an iced espresso with Miel and it was delicious. Just what I needed for a morning pick me up. Staff was very friendly and helpful recommending drink options.“
Customers` Favorites
“Welcoming place. Kitschy decore. Great place to meet for business or pleasure. Just get there early to grab a seat.“
“Incredible fun for our 3 year-old. Sooooo many different toys. Tasty espresso drinks (and I'm picky). Priced well. Owner is an angel - I thought I'd have to yank my little man out during a really bad tantrum, and she was able to take him aside and calm him.“
Customers` Favorites
“There is everything to love about this homey, eclectic coffee shop. From the delicious offerings of teas and coffees and even tasty gluten free sweets, there is something for everyone. Also a great place to pick up a gift handmade by a local artisan.“
Customers` Favorites
“I visited this coffee shop daily during my three-day stay in Grand Rapids. The cafe miel was the best honey latte I've ever had, so I bought some beans to take home. The service was friendly for the most part. I didn’t stay long, but the space was clean and spacious. I'd return if I'm in the area again.“
Customers` Favorites
“i have always loved the bitter end. great products and atmosphere. this place has been at the forefront of my grand rapids experience since moved here 5 years ago. the family running this place is so kind!! also the bottled coldbrew is my fave!!“
“Ferris is my go-to local coffee shop and I couldn't love it more! The care and craftsmanship that goes into both the wholesale beans and beverages served at the cafe is top tier. The cafe has had a lot of cozy improvements and updates made recently which makes it even more lovely to spend time at. My personal favorite order is an iced vanilla latte and it is truly the BEST vanilla latte I've had, ever. The house made syrup is divine. On top of it all, every barista and employee is a joy to be around. Grand Rapids' best kept secret right here.“
Customers` Favorites
“beautiful artwork to admire while you wait for your DELICIOUS drinks! loved my pink drink! can't wait to visit GR again and stop by!“
Customers` Favorites
“Love this little hidden gem! The vibes are cozy & the pastries are delicious, not to mention the customer service is great!“
Customers` Favorites
“I purchased Morning Star and Columbia coffee beans from them. They are amazing. I am a coffee snob so I wasn’t expecting much. I was absolutely proven wrong. I will be purchasing them again. Keep doing what you are doing!“
Customers` Favorites
“Happy! These people are happy. They brighten your day. That's what makes this place unique.Small White Mocha skinny was good. Comparable to other coffee chains like Starbucks and Biggby. It has its slight difference, but not too much.Drive-thru only. No dine-in.
Parking: Well, it's drive-thru only.“
Customers` Favorites
“Best coffee the service was great and I really enjoyed the outside sitting“
Customers` Favorites
“Owners are so kind and accommodating, the drinks are amazing!“
Customers` Favorites
“What a great experience here! Everyone was friendly and approachable and excited to tell us about their bubbly! Very clean and aesthetic environment! Overall we had a lot of fun here and we will be back soon!“
“Excellent fellowship for kids, Moms/Dads, grandparents (me) or Nanny’s. Coffee, cold brews, muffins, bagels, healthy snacks for kids! Everything from dinos, farm play, super hero’s , train table, climbing structure, magnetic tiles. She rotates toys as well. Check them out 💙💙“
Customers` Favorites
“The art alone is worth the trip, add to that the lavender honey latte with an extra shot!??!? Yes, please!“
Customers` Favorites
“Whenever we go by, we stop. The staff is personable and attentive, the coffee and teas are great, and we especially enjoy the treats. It is not the sterile, mispronounce your name, too hip to be pleasant vibe that many other shops have.“
Customers` Favorites
“Visited your Cafe yesterday and loved it. Very nice and welcoming. I had the best hot chocolate ever.“
Customers` Favorites
“I moved out of Grand Rapids 10 years ago and have missed my seafoam from Sweetlands! imagine my surprise when I found out they will ship it! I just got my 2 lbs of seafoam today (1 milk chocolate. and 1 dark chocolate.) It came fast and in perfect condition and it tastes oh so good!!! The best!“
Customers` Favorites
“Just had our kids 21st birthday at San Chez and what a great experience! Kudos to our lovely wait staff and a special shout out to Jess who looked after us beautifully and could not have been nicer! She helped us pick an excellent assortment of dishes for our party of 11, the food came out at exactly the right moments, and we all got to try things on the menu that were interesting and delicious. Thanks for a great evening, Jess and San Chez!“
Customers` Favorites
“Love the diner feel. The food is amazing, fast. the staff super friendly. We will definitely be back.“
Customers` Favorites
“Kava kasa is a magical portal. Go there your life will never be the same. Trust me.“
Customers` Favorites
“Very impressed with food!! Extremely good.“
Customers` Favorites
“Frequently meet friends and have some of the best brunch in the city. Always busy but for a reason, and the service and hospitality which are already top notch, do not suffer. An example of this is when they bring you your food they remember who ordered which plate. This is one of those underrated hospitality things they do that other establishments don’t reach. I will always be back :)“
Customers` Favorites
“My son just graduated from high school and wanted donuts at his graduation party. I decided to order from Phoenix Rising and I am so glad I did!! The ordering was easy and they were super friendly to work with. I ordered 15 dozen in addition to donut holes. They were delicious and beautiful. They gave us a large variety and it was all ready on time. I am so happy we ordered from here. Couldn’t be happier with the process. We definitely found our new donut place.“
Customers` Favorites
“The people who work here are amazing the music they play and they try to get to know you ❤️“
Customers` Favorites
“Great staff! Great coffee ☕️! A large Homeless presence which calls for compassion! it's not Biggby problem. etc, etc, etc...“
Customers` Favorites
“Fast drive thru times and very hardworking team ❤️“
Customers` Favorites
“Best coffee in town! Authentic European cafe experience.“
Customers` Favorites
“Wonderful owner - pleasant place to enjoy coffee“
Customers` Favorites
“The people who work here are amazing the music they play and they try to get to know you ❤️“
“I absolutely love preordering my books from Baker Bookhouse! They have the best deals!“
Customers` Favorites
“Everyone is great, if something isn’t right with the drink they will remake it for you.“
“I was late picking up my order which included a Nitro cold brew, only to find out they don't prepare the Nitro until you arrive. Clutch. The Barista offered to remake my Americano, which I declined because that sucker is already strong enough. Incredibly convenient pickup location for your natural caffeine on the go!“
Customers` Favorites
“Whether you are looking for a morning coffee spot or a late night glass of wine, this is the spot. Everything we’ve had here (coffee, pastries, appetizers, wine and cocktails) has been excellent, and we especially appreciate that they are open late on Sunday.“
Customers` Favorites
“Best macarons!! so delicious and consistently good. Love the shop too and the coffee!“
Customers` Favorites
“Yesterday, around lunch time- I went to this particular Bigbys for the very first time, but it definitely will not be my last time coming here. I honestly cannot believe how kind the two girls working the drive through were to me. Customer service is a virtue these days and the two young ladies working were amazing and kind. My parents own a business nearby and I shared with them how kind your staff were to me and I think that we all agreed that we will be visiting Cascade Bigbys much more often after yesterday. 5 ⭐️s!“
“I go to this Starbucks literally every morning and Dixie knows my order by now and always gets it perfectly. She’s usually the only worker there and is always busting her butt and moving quickly with the line. Keep up the work superstar! And thanks for always making my drink perfectly ❤️“
Customers` Favorites
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“Good iced Carmel lattes and amazing breakfast sandwiches and avocado toast! love the atmosphere.“