Customers` Favorites
Customers` Favorites
“Great coffee, the owners and staff are wonderful. Go and check them out, you will be glad that you did. Five stars!“
Customers` Favorites
“I recommend everything! This is like finding a rare gold coin in your pocket change, or a Monet at the Salvation Army thrift store. Or stepping into Paris from the sidewalk in southeast Grand Rapids. Go slowly! Each nibble fills you with bright, exotic sensations. We go for the scones, cookies and madeleines. Today we tried the financiers, ginger passion fruit and s’more. Yes, it’s a fusion of French and American, but it’s how they’d do it in Paris.“
Customers` Favorites
“Excellent customer service. Best chai tea I’ve had! The gentleman working today was friendly and definitely understood the assignment of service with a smile and positive attitude. Will be back on our next visit to Grand Rapids!!!“
Customers` Favorites
“Absolutely love their coffee and tea! It’s a totally different experience and I can’t tell you why. It just works for me!“
Customers` Favorites
“We visited for the first time the other day and absolutely adored it!!! Delicious and wonderful drinks and I LOVE that a portion of my tea went to a wonderful cause ❤️ We bought some coffee beans to take home with us and it’s amazing! Thank you so much!“
Customers` Favorites
“I had their pour-over coffee and was impressed by the beautiful fruity notes that came through. What I really appreciated was that they use a machine for the pour-over process, which ensures both speed and consistency in taste - you get the same excellent flavor every time.
The atmosphere is lovely and welcoming, and the staff are genuinely friendly and attentive. For those driving, there's convenient parking available in the back with space for about 8 cars.
Definitely worth a visit if you're looking for consistently good coffee in a pleasant setting.“
Customers` Favorites
“This was the most exceptional coffee experience I have ever had. Craig is not only an expert in his craft he is personable as well. From the moment the aroma hits you when you enter the shop to the time you leave all your sensories become alive. I woke up the following morning thinking about coffee. Im back home in California now, drinking their coffee that I just freshly ground and am about ready to place my first online order. A big thanks to Craig and his staff (and to my sister for bringing us there). ;)“
Customers` Favorites
“This was such a fun little activity for the day. The cats are great to play with while enjoying a beverage or snack. Great place to come and relax/get some feline therapy. I also love that it allows people to meet the cat in an environment they are fairly comfortable in before adopting. Definitely would recommend visiting!“
Customers` Favorites
“I don’t go downtown often, but if I do it’s to get a vanilla oatmilk latte from Lantern. Hands down best coffee in GR.“
Customers` Favorites
“I moved out of Grand Rapids 10 years ago and have missed my seafoam from Sweetlands! imagine my surprise when I found out they will ship it! I just got my 2 lbs of seafoam today (1 milk chocolate. and 1 dark chocolate.) It came fast and in perfect condition and it tastes oh so good!!! The best!“
Customers` Favorites
“Welcoming place. Kitschy decore. Great place to meet for business or pleasure. Just get there early to grab a seat.“
Customers` Favorites
“By far the best coffee place I've ever had in the state of Michigan it's my number one go to they are super friendly their drinks are super creative with good ingredients and they're really good at being creative with the given opportunity“
Customers` Favorites
“beautiful artwork to admire while you wait for your DELICIOUS drinks! loved my pink drink! can't wait to visit GR again and stop by!“
Customers` Favorites
“There is everything to love about this homey, eclectic coffee shop. From the delicious offerings of teas and coffees and even tasty gluten free sweets, there is something for everyone. Also a great place to pick up a gift handmade by a local artisan.“
“Ferris is my go-to local coffee shop and I couldn't love it more! The care and craftsmanship that goes into both the wholesale beans and beverages served at the cafe is top tier. The cafe has had a lot of cozy improvements and updates made recently which makes it even more lovely to spend time at. My personal favorite order is an iced vanilla latte and it is truly the BEST vanilla latte I've had, ever. The house made syrup is divine. On top of it all, every barista and employee is a joy to be around. Grand Rapids' best kept secret right here.“
Customers` Favorites
“i have always loved the bitter end. great products and atmosphere. this place has been at the forefront of my grand rapids experience since moved here 5 years ago. the family running this place is so kind!! also the bottled coldbrew is my fave!!“
Customers` Favorites
“staff and bartender A+ ( very accommodating) First visit and only had bloody marys. They were different, make they're own mix, but they were good.“
“Incredible fun for our 3 year-old. Sooooo many different toys. Tasty espresso drinks (and I'm picky). Priced well. Owner is an angel - I thought I'd have to yank my little man out during a really bad tantrum, and she was able to take him aside and calm him.“
Customers` Favorites
“Kava kasa is a magical portal. Go there your life will never be the same. Trust me.“
Customers` Favorites
“Wonderful and friendly atmosphere. Had an iced espresso with Miel and it was delicious. Just what I needed for a morning pick me up. Staff was very friendly and helpful recommending drink options.“
Customers` Favorites
“This is honestly the best coffee I have ever tasted. I am pretty picky when it comes to my lattes, especially my iced mochas (which is my go-to order at any place). I always look for a mocha that is rich in flavor, creamy, and not watered down by ice or too much milk. I don't want straight chocolate syrup, but I also don't want straight espresso taste. This mocha is the perfect balance of a rich flavor profile & super creamy with some foam at the top. I don't know how else to describe the flavor but perfect. I would 100% go back again whenever I am nearby. The staff were pretty friendly but it was also really busy, so I was in & out. The environment was busy but not overwhelming. A lot of people were there for meetings, work, socializing, etc. 10/10 would recommend, and no, I'm not getting paid to say this. I'm genuinely having the best day because of this mocha. I also never leave reviews but I just had to.“
Customers` Favorites
“The art alone is worth the trip, add to that the lavender honey latte with an extra shot!??!? Yes, please!“
Customers` Favorites
“Love this little hidden gem! The vibes are cozy & the pastries are delicious, not to mention the customer service is great!“
Customers` Favorites
“I purchased Morning Star and Columbia coffee beans from them. They are amazing. I am a coffee snob so I wasn’t expecting much. I was absolutely proven wrong. I will be purchasing them again. Keep doing what you are doing!“
Customers` Favorites
“Every single time I go here (atleast 3 times a week) the service and food/ experience is impeccable!!! I have been served by patience, jack, Kay, they are amazing!!! Always serve with a smile even when the line is long and genuinely seem lovely & engaged every single time!!! LOVE THIS LOCATION!!!!!“
Customers` Favorites
“Visited your Cafe yesterday and loved it. Very nice and welcoming. I had the best hot chocolate ever.“
Customers` Favorites
“Best coffee the service was great and I really enjoyed the outside sitting“
Customers` Favorites
“Whenever we go by, we stop. The staff is personable and attentive, the coffee and teas are great, and we especially enjoy the treats. It is not the sterile, mispronounce your name, too hip to be pleasant vibe that many other shops have.“
“Fantastic local place with great owners“
Customers` Favorites
“Great staff! Great coffee ☕️! A large Homeless presence which calls for compassion! it's not Biggby problem. etc, etc, etc...“
Customers` Favorites
“The people who work here are amazing the music they play and they try to get to know you ❤️“
Customers` Favorites
“What a great experience here! Everyone was friendly and approachable and excited to tell us about their bubbly! Very clean and aesthetic environment! Overall we had a lot of fun here and we will be back soon!“
“Excellent fellowship for kids, Moms/Dads, grandparents (me) or Nanny’s. Coffee, cold brews, muffins, bagels, healthy snacks for kids! Everything from dinos, farm play, super hero’s , train table, climbing structure, magnetic tiles. She rotates toys as well. Check them out 💙💙“
Customers` Favorites
“Wonderful owner - pleasant place to enjoy coffee“
Customers` Favorites
“This has to be the best Starbucks I’ve ever been to! By the time the person behind me in line finished ordering, my order was ready! Super fast, efficient, and kind workers. Even though they were out of my favorite breakfast sandwich, the quality of my food and drink as well as the speed in which it was delivered makes it worth it. I loved the cute atmosphere of the cafe as well, definitely my best experience at a Starbucks!“
“I absolutely love preordering my books from Baker Bookhouse! They have the best deals!“
Customers` Favorites
“My son just graduated from high school and wanted donuts at his graduation party. I decided to order from Phoenix Rising and I am so glad I did!! The ordering was easy and they were super friendly to work with. I ordered 15 dozen in addition to donut holes. They were delicious and beautiful. They gave us a large variety and it was all ready on time. I am so happy we ordered from here. Couldn’t be happier with the process. We definitely found our new donut place.“
Customers` Favorites
“The people who work here are amazing the music they play and they try to get to know you ❤️“
Customers` Favorites
“AMAZING! The staff are always very friendly 😊“
“Yo, listen up besties, if you have not parked your gluteus maximus at this absolute S+ tier seating arrangement, you are flopping in life. This ain't just a café, it’s a main character simulator.
First off, let’s talk about the vibes. You sit in their gorgeous, floor-to-ceiling fishbowl window, which means every single person walking by on the street gets to admire you like the Roman statue you were born to be. Am I drinking an overpriced oat milk cortado, or am I an exhibit in the Louvre? No one knows, but everyone is looking. The validation? IMMACULATE.
Like, I was sitting there in my slay era, sipping my little bevy, when some old dude I mentally named Hobo Joe stared for just a hair too long. And you know what? I didn’t mind. I get it, Joe. I’m a spectacle. We are all just players in my Truman Show, and this café understands that.
Now, let’s talk about the coffee. You ever heard of that bougie poop coffee? Yeah, the one where some little Indonesian raccoon-cat eats the beans, digests them (with LOVE), and then poops them out? That’s the coffee here, baby. They brew that. I took a sip, and I transcended. I saw colors that don’t exist yet. My great-great-grandma whispered the stock market tips of 2047 in my ear. This coffee is so artisanal that if you don’t understand it, you’re simply not enlightened enough.
So, in conclusion, if you have an ounce of taste, if you like to serve LOOKS to the public for free, if you want to experience the best fermented raccoon poop beverage of your life, then you need to get your cheeks into this café. 5/5 stars. Would let Hobo Joe stare at me again.“
“I go to this Starbucks literally every morning and Dixie knows my order by now and always gets it perfectly. She’s usually the only worker there and is always busting her butt and moving quickly with the line. Keep up the work superstar! And thanks for always making my drink perfectly ❤️“
“The service is quick and friendly. The food and coffee are excellent. However, it seems that as the semester progresses the staff are showing up later and later in the morning. Don't count on the cafe being open at 7:00 am as noted herein.“
Customers` Favorites
“Owners are so kind and accommodating, the drinks are amazing!“
“Best Starbucks around. Amanda Johnson and her team give excellent customer service. If you are a regular (most of us are) they already know your drink of choice. If they get a line they are already asking the next person in line what they can get started. We love them!!!!!“
“Please note: I don't get food here so my rating is neutral.
I’ve been here many times; I always end up learning something new with each visit. The service has generally been good; most of the staff don’t really interact much with customers. Still, there’s usually at least one person who greets you, which is nice.
Since this location is not corporate owned, you can’t use Starbucks promotional codes or participate in certain campaigns such as the free red cup event. Funny enough, I was able to use app codes here in the past both online and in person; it seems management has since changed the policy. Who knows. Either way, you can still use codes when ordering directly through the app.
This store is also cashless; they only accept card payments. They don’t take PayPal directly; if you load money onto a Starbucks card through the app, they’ll accept it. It’s just how their system works.
One time, I accidentally placed an order at the wrong location; they still went ahead and made my drink anyway, which I really appreciated. I also learned that any drinks not picked up within 15 minutes are thrown away.
The store itself is usually clean; the bathrooms are also clean. There’s a small bookshelf where you can take or leave a book for others, which is a thoughtful touch.
Parking can be a bit tricky. There are a few free spots directly in front of the store for 15 minutes; one spot is reserved for first responders. The rest of the parking is not free; the university parking staff do check often and issue tickets. There’s an app available for paid parking.
Overall, this location has its quirks; I hope this review covers everything you might want to know before visiting.“
Customers` Favorites
“Love the diner feel. The food is amazing, fast. the staff super friendly. We will definitely be back.“
“Austin was awesome!! First time trying this morning, and he made my day! Was helpful with suggestions with food and coffee choice. Thank you for being a rockstar. You made my day with your positive attitude. Keep smiling, it's infectious!!“
Customers` Favorites
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“Good iced Carmel lattes and amazing breakfast sandwiches and avocado toast! love the atmosphere.“