“Steak ‘n Shake restaurants in St Louis have all but disappeared and the quality was shaky for awhile but this location is the BOMB! The employees are amazingly friendly and quick. The food is piping hot and so fantastic. This change has just happened in the last few months so please give this location a try! I was really excited to see the changes and I stop in for fries or a meal whenever I’m close to the airport. Thank you for making my childhood favorite place great again!Parking: LotsKid-friendliness: Always.Wheelchair accessibility: Doors aren’t automatic but there is a ramp.“
“Angel was amazing. I haven’t had white castles in a while since moving from Chicago to Springfield and to have her service was 5 star rating. She’s an amazing and professional woman with excellent customer service. She’s the best and deserve a raise ????I know people are quick to give bad reviews, but I just thought to take the time out and write a good review for her. Thank you ANGELLLLL!!!!“
“I wasn't impressed with the decor. It's not in the best part of town or the worst. The parking lot is small. Expect to be there a while. They cook as you order. The person who took my order was pleasant but not inviting. They really season the food. The food was pretty good, especially the buffalo chicken ranch. I wouldn't mind trying something different and getting the buffalo chicken ranch again. The barbecue turkey ribs was okay. The buffalo chicken ranch was so much better to me.“
“I am thoroughly impressed by the tenders at this grill; it's my inaugural experience, and I must say, the taste is exquisite. Each bite is a delightful burst of flavor that leaves me craving more. I can't wait to savor these delicious tenders again in the future. Even the price is also reasonable.“
“I ordered two $4 Senior specials, one lasagna and one spaghetti and meatballs. The meals come with two breadsticks and a choice of a salad or a slice of pizza. The lasagna wasn’t anything special. The spaghetti with meatballs came with two meatballs. I added a side of 3 additional meatballs for $2. The spaghetti I would order again. The portions were smaller but you can’t beat the price. Both salads were fresh and the breadsticks were delicious. My recommendation on the lasagna is add more meat. The ratios didn’t taste right.“
“been coming here since I was a youngin' lol. I know of no other place in St Louis that even serves Vienna beef anymore so it's always a big tree whenever I get to enjoy a Chicago dog and some cheese fries from wolfies. my only criticism is I wish they'd stay open a little later, they usually close at 5 “
“Just got food with my partner and the homie with the glasses who worked Tuesday morning was so nice and literally made our day. Didn’t have cash to tip him but hoping he has the best year of his life.Vegetarian options: Has a few options for vegetarians but they are yummy“
“I'm in from out of town for an emergency and I have celiac, both times I've been in this location I was met with care, they made sure my food was fresh and let me know what was and wasn't safe for me to eat. Haylee especially has been great, she's so sweet and I'm so glad she was in both times, she even recognized me right away on my second visit! Overall good food and great attentive service!“
“The food is great. I've tried the loaded fries with steak. Also loaded nachos, carne asada tacos. I was not disappointed. Though communication is sometimes difficult, staff still nice. No dine in, drive thru or window order only. Not sure on delivery.“
“This place hardly had any business. Not sure why. Maybe its location is not ideal.The food was good. The parking is a bit odd in my opinion but there was plenty and free.The store was clean. The employees were friendly enough.I had a sandwich with au ju I believe that is how it is spelled. I also had fries that seemed like reheated old fries but, the sandwich was good“
“Fresh and ready. Fresh and tender never greasy and hard. Did you know you could swap out bread or coleslaw for more fries or canes sauce and you could ask for extra crispy fries or butter on both sides toast. Try it today it will make your visit even better. Also you could ask for an Arnold Palmer.“
“This place was pretty nice for my first time going. They have a lot of sauces to choose from for the wings. I got spicy blue cheese and honey hot garlic. Both were pretty delicious. I also bought some fried fish. This needed a little more seasoning, but overall, it was just okay. I will definitely go back because they also sell fried rice, which I'll be trying next. This is definitely a one-stop shop. The customer service was great and friendly, and the vibe was nice as well.“
“All the employees there are so kind. I had to stop unexpectedly for work on a lomg road trip and went to chickfila. They help me entertain them while I worked. They were amazing, kind and showed such compassion. ❤️ I cannot thank them enough. Jonathan thank you for helping them with thier basketball skills and the cookies. Anna thank you for sacrificing your break to play. Thank you all for being amazing. Blessed!!“
“It's new and still finding it's way but my experiences have been well. The food was accurate, the employees all aim to please, the prices are reasonable. Prepare to wait 20 minutes on all orders. Call ahead or place your order and check out the smoke shop next door. They are also open late.“
“1st I had the catfish dinner with yams and greens and I REALLY ENJOYED THE GREENS! I went back for the greens and they were sold out so I got honey hot wings and I also had some chicken Cajun pasta it was really good also. Looking at reviews I want to try Salmon bites next.“
“I got the bed and chicken bowl. Healthy portion and very tasty. I would probably get an additional side of sauce next time. Prices could be posted a little better, but it wasn't crazy. The complimentary tea was delicious. I would order a full glass next time. The service was very friendly. Interior could use a little sprucing up and better storage of supplies, but I was there for the food.“
“This was my first time ordering from inside the restaurant, and only my second time visiting, even though it was during the lunch rush, there wasn't a terribly long wait. The food was hot and fresh. Reminds me of what Steak n' Shake used to be 20 years ago.“
“I typically placed my order through the app. Food always ready when I get there but I do usually have to repeatedly ask for hot sauce even though I check ketchup and hot sauce during the time I order. I stopped getting their Arnold Palmer-like drink because it is never right. Overall, Canes is always on my short list for fast food.“
“Despite having a bunch of issues with ordering and pickup, it was worth it! The food and the customer service were both fantastic, and we went back a few days later!We had a vegan friend in town, and have been meaning to try Bougie Bites forever, so we finally did!I think we ordered right after they opened, and it happened to be an off night. My husband stood around waiting for our food for almost half an hour (while I sat in the car with a screaming toddler), and we tried calling and texting several different numbers we found listed, before someone finally came up and got us our food.We finally got home, and the food was amazing! Egg rolls were delicious, and so were the burgers! Toddler wasn't crazy about the chicken tenders, but our vegan friend ended up finishing them off for her!While we were eating, we were very surprised when my husband got a phone call from the owner (I think?), who saw our text and wanted to make sure we got our food. He explained what happened (and said we were still very happy with the food) and they apologized.And then in another surprise, we got a notification later that night that the charges on our card had been refunded!I didn't end up eating my Ouuwee burger until the next day, but it was still fantastic! And my toddler was still asking for more of the fries weeks later!Our friend went back a few days later, and didn't run into any issues, so I think we just happened to catch them on an off day (we all have them!).The only thing we weren't crazy about was the fries. They weren't bad, just not what we were expecting -- crunchy, but also a little doughy/starchy and vaguely sweet, rather than being salty. My husband wasn't a big fan, I thought they were okay, and the toddler loved them!(Oh, and the burgers were so good, my husband who's supposed to limit gluten totally forgot that he shouldn't have eaten the bun until he was finished!)We're a family of omnivores, but like to go vegan when we find tasty options, and we'll definitely be back! (Also GF bun options would be an AMAZING addition to the menu, and would put this at the top of our go-to list!)Vegetarian options: All items are vegan (and amazing!)“
“Ordered the Caniac Combo to split with someone. Texas Toast was under done. Just slightly golden on one side, the other side just not toasted, like eating regular bread. Fries could have been done a bit more as well.Also disappointed there was only one Canes Sauce in order NOT two as listed on menu board.Workers were pleasant when ordering, paying, and giving out orders.“
“Listen, I totally forgot about this place until I was looking for a shrimp po' boy and I am so upset that I have missed about a year of their food. Stop and get something even if the line happens to be long. It is WORTH THE WAIT! Even my kids like their fish, which is highly unusual.“
“I look up the place-Google says it closes at 10pm. It's 9:22 so I proceed to start an online pick up order. I'm unable to pay for the order after attempting for 10 minutes. Finally a message pops up saying the restaurant is not taking any online orders. I call the store several times -no one answers. It's 9:44pm now. What's going on? I wanted a Five Guy Burger ??“
“We were the only customers less than 30 minutes before closing. Everyone was cleaning and preparing to close. Not only did we get the best customer service with a smile, we also got perfect made to order pizzas. I had to ask his name. Thank you Mike Hill and the crew for our best ever MOD experience! (and we order from another location pretty regularly) I hope the company knows what a difference you make! These guys could have looked at us as an inconvenience when we came in so late but they were great! Best service ever!!“
“My.hisband and I had been running errands all day and pulled in to get some burgers to take home. We had a great experience got our food and was headed home pullled in the garage abd realized I left my purse in the restaurant . .. called up there and sure enough I did. We pulled up to pick it up and I appreciate the staff so much for immediately putting my forgotten items up, I would have been devastated to lose the money and other items in my bag. #THANK YOU to the manager who saved me. ??? ?“
“They have such a great take on chicken wings! The wings themselves are very delicious. So much meat on the bone. They're cooked to perfection, still nice and juicy, with a nice crunch from the breading. The boneless wings are huge and are pretty much big pieces of cut up breasts. The sauces are great too. Many of them are Asian twists on classic styles. The sides are great too. Very good all around.“
“i actually went for an interview. turns out the boss over the manager lady. couldnt take any more employees. was my 3rd time eating at the location. the workers are perfect on the cooking skills. the manager even looked out for me offering something to eat. because im sure she felt she wasted my time. but everybody had great atiitudes & very accommodating. still waiting on that call back though lol. but my favorite place closest to home to eat. everybody busts their behinds their considering the clientele that normally. Go there. felt very welcomed being new to the city.“
“While I was waiting for my food, the owner came and sat next to me at the bar, introduced herself, and then sat and talked with me for another 5 minutes, making sure that I was being taken care of and listening to what I was saying. Wonderful place with a good family vibeParking: If I ever own a restaurant, this is the way I would hope I could run it ?“
“Delicious and served fast. Use the app so you can scan the QR code at your table and they will bring your food to your table. Very friendly and well made food. The staff at this location deserve a raise for their hard work and execution. Thank you for a delicious meal“
“While this Chik-fil-A is located in the 2nd worst parking lot in the St. Louis Area, everyone who works there is always friendly and gives quick and helpful service. Food is standard for Chik-fil-A, so it’s hot and delicious. They recently remodeled and the place looks much nicer than it did before.“
“I've never had a bad experience at this location. The food is good quality and the service is good; however, their prices are honestly ridiculous. They've always been high, but it's just getting to the point where their ice cream isn't worth it.“
“Perhaps the drive thru is, but the dine in lobby was still closed at 6:40am and the employee working inside refused to tell me what time the lobby opened. She just kept shaking her head no and then walked from behind the counter area to the back of the store where she could not be seen. I guess I won't go out of my way to go to W.C. ever again.“
“This place is always busy! Whether it's drive thru or lobby, time after time again the food isn't affected by the amount of traffic. The wait is never that long. The staff is able to handle the flow. The food is hot, well prepared, overall delicious!“
“In Saint Louis for the weekend and this was the perfect place to go to. I’m a huge pizza guy but I’ve never been to a place like this before, but I’m glad I stopped by! The whole process was super fun and the food tasted amazing! Staff was also super friendly too and everything was perfect. They had this delicious lemonade that I forgot the name of, but it was so delicious and I highly recommend it. 10/10!Parking: Plenty of free parking in the lot that wraps around the building“
“The staff was courteous and friendly. Everything was fresh and the fries were fresh from the fryer and plenty of them. The restaurant was clean and everything at the self serve counter was well stocked. I still call it "Red Lion" and their service has been on point and top notch since they opened and they have always served "Restaurant Grade Roast Beef". The food is always hot, fresh, good and tasty. Red Lion is steps above "fast food" and is actually a "Fast Serve Restaurant" not at all in the "Fast Food Classification"“
“I just wanted to point out a bright spot in the service industry, Sharonda at the St. Ann location. She has such an amazing personality and very interactive with all the customers. It's rare to see good customer service these days so she's like a breath of fresh air!! Keep up the good work, we appreciate it!“
“Ate here after spending some time at the zoo. Food was served promptly and correctly but what I really want to comment on is a scene I witnessed. One of the workers (I didn’t get his name - he was wearing a white hat and a white apron) took care to take a meal to a man who had difficulty walking due to a back disability. He even offered to get him his drink. It was just a nice thing to see after a long day. Happened 4/8/2024 about 5:45 pm. 5/5 for good service and good people“
“Went there for dinner. I ordered the chicken tender deal. It was only $7, 3 chicken tenders, fries, soda, sundae. You don't get a whole meal like this anymore with price of fast food going up. And you don't have to cook it. Run don't walk to Dairy Queen . You won't be disappointed. Very, very good. Plus the customer service was terrific. Differently recommend it.“
“I've been coming here ever since I was born. Me personally, either are in the mood or not for white castle. They are very consistent, and always the bomb! Personally, I think they have the best and most reasonable priced shakes. I would highly recommend going here, when you have the urge for a whiteys.“
“Great food with quick service the only problem is that the drive-through is on a steep hill and not long enough. I still recommend it because of great quality service. Also the moo latte is great but is on menu inside but not on drive-through menu.“
“I got a 6 piece wing. It comes with a soda and fries, all for $9. It's delicious. Customer service was great, and the guy who checked me out was really nice. Definitely recommending this place to people. Also, it's a family restaurant, gotta support our local businesses. And lemon pepper chicken is the goat, for whomever was complaining about that ?“
“The sandwich that I purchased was awesome. I appreciate Mr Dean and Mr Payne's help an awesome customer service thank you very much and I'll be back. If you're looking for a good Subway sandwich place this one is it. Thank you very much I'll be back.“
“I just love my Valentine Dinner at your place. I think the workers get as much as a kit out of as we do. It is just always a fun time. Kathleen does a great job of running everything. The food at the Maplewood, Mo place is always very good thru out the year every time we go, but always taste even better on Valentine's Day. I would like to thank all the servers and cook at the Maplewood store for doing such a great job.“
“Potbelly's always has amazing, high quality food! It's my favorite sandwich place. I recently ordered online meal for a family member and had to reschedule the meal for them. Gene and Nick were amazing and helped me adjust and reschedule the order, and still find a way to still use my original coupon. And the food was amazing.“
“My husband and I was working in the field and decided to stop by Pizza Hut. The gentleman with the Long orange color hair was very nice and helpful not to mention the food was good and he cooked our chicken wings well done like we asked…..Great Customer service“
“The food is made so fast it is shocking. There are always great coupons on their mobile app. I also really love the chocolate chip cookie dough ice cream cake which there is a great coupon you get on the mobile app every year for your birthday. The staff are always polite when I am there also.“
“It wasn't so much as the food I want to compliment it was the service I received the lady at the window WOW she was so welcoming an nice friendly an honest I for a sweet tea she came back an said I can't serve you this it's not ready then she offer me something else to drink I really feel bad that I didn't get her “
“Very small place but very busy I ordered chicken strips and shrimp and the shrimp was good but the chicken was alil dry and it was my first time eating there but my food was ready in tens mins like. She said and it was editable I’d try it again sometime maybeParking: It’s a small lot that’s super busy !“
“This is the most consistently good Rally's in the City of St. Louis. There's an automated voiced order device at the drive-thru which threw me for a loop at first, but ... once You get used to it appears to make the ordering process much easier. I get great food and service from here.“
“Arguably one of the most well-ran fast food joints on Natural Bridge. Dining room closes at dusk. They treat their employees wellDietary restrictions: Celiacs should definitely consult the nutrition menu but from my family's experience here, the chili, salads, and frosties are gluten-free. The fries are cooked in the same fryer as allergen-containing foods so, while they're delicious, they are cross-contaminated. I'm sure you can get a burger with no bun and have it be safe as well.Kid-friendliness: High chairs and booster seats available.Wheelchair accessibility: Accessible parking, restrooms, and curb cuts available.“
“Waited 45 mins just to find out my food that I had already paid for hadn’t even been sent back to cook. How does this happen ? Mind you I checked on my order 20 mins after I placed and was told not ready just yet but it never was even cooking . Ended up being there for the over a hour for a burger“