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“You can order via app at table, via kiosk, or at counter. I order at the counter. The young lady was polite, yet very quiet.
You get a table tent with a number on it. They don't give you a cup. They bring the drink out with the food. So, if'n you're thirsty, hang tight, no drink machines in the dinning area. So if you run out of drink, hang tight, you'll have to wait for someone behind the counter to get more.
I used to enjoy going into McD's, yet after today, I'll reserve comments until after i eat.
I got the Big Breakfast with Hotcakes. Everything was hot and actually delicious. For $9.72, it was very good. I believe I'll return.
By the way, the design of the parking lot and drive-thru is a bit different. You are pretty much guaranteed to have to walk thru the drive-thru line.“
“Went to go get my father who has been in the hospital fighting along battle for 5 months in hospital and care hospital to live another day two breakfast burritos and a cold coffee he has not been able to eat real food for 5 months because of beeing on the ventilator and a track on all types of machines tube in his body every where being in the bed for 5 months“
“I came in later than my normal on a friday evening. .Because I was just so hungry, and I went inside and Corey the young gentleman was just so nice and made my experience so much better.I love a staff that really likes what they do and takes care of their customer.“
“Some of the best biscuits of all the McDonald's i go to.
The manager was very friendly even though they won't you to use the kiosh he took my order with a smile.
Would definitely recommend this one at least for breakfast on the go 5 stars for my visit today.“
“The quality of McDonald’s food due to its franchise understanding varies from place to place. This place had very badly done nuggets. it might not be their fault due to high rush of customers and just enough number of cooks dealing those orders.
Five stars to the staff and the atmosphere though.“
“came here after work and ordered a mcdouble. the cashier ruby was very nice and helped me make sure it came with no cheese. removed a star because the place was absolutely filthy. would come again as long as i dont need to step a foot inside.“
“This Mcdonalds is honestly one of the best I have ever been to.
They’re actually so professional and dare I say “upscale?”
I have been placing orders on mobile app and doing pickup.
they know my name! when it wasnt ready they just asked me to pull up to the drive thru spot and the next CSR said my name correctly, again!
it feels like a Nordstrom or Jetblue and Im lovin’ it!“
“Whoever the young lady was with the slick black pony tail and cappuccino beige complexion working the front register 2/22/26 at 10:25 am, has amazing customer service.
I kid you not in a span of literally 80 seconds of her finishing a transaction, getting my order info for Logan M. #..783, she was asked about sugar for some woman’s flowers, a customer returning for a second drink tray and an irate woman about a minute sauce issue. But with each customer she was kind, patient and did not show a hint of stress.
Please give her recognition or take note of her amazing working under high pressure skills.“
“Went for breakfast and ordered a Bacon, Egg & Cheese Biscuit. The food was good, the cashier was great, and all in all, it was a nice visit. I don't normally eat in restaurants nowadays, but I had to treat myself. I'm glad I did. I definitely recommend this McDonald's.“
“Sometimes they are a hit and miss with my fries. I always get no salt, because I actually don't eat salt ( minimal as possible) and they dip fries with salt on them back in the fryer and use a paper towel other than that most of the time my order is correct. Not the friendliest, but also not the rudest 🤷🏽♀“
“this is my regular Mickie D's! even when they're slammed, they have been sure to ask what I was waiting for and go about getting my mobile order! my food has always been correct and staff is very professional! I especially love the sweet little older Spanish lady in the mornings, if she isnt a manager, she absolutely should be lol“
“this is the first McDonald's to get my order right in years. I'm talking warm fries, ketchup in the bag, napkins. even came out to see if I wanted more sauce. actually 4 nuggets, and it was 11pm. They already know but there's an elite team here. Congrats from a random dude. You'd be surprised how creative people get trying to mess an order up.“
“Stopped by this McDonald’s today and honestly had a great experience. Everything was clean, the service was fast, and my order was made right. I really don’t understand why this location has such a low rating.
And to the manager — give these guys a bonus! 😄 They’re doing a great job and deserve some recognition. Keep it up, guys! Thank you! 🙌“
“Its a Mcdonalds... lets be real they dont need reviews. I will give them a good review because I feel if someone IS reviewing a Mcdonalds, its because of a poor experience.
- food came quickly
- not the best area
- overall 4/5 mcdonalds experience“
“By the metric of considering that this is a McDonald's, I have always gotten a friendly professional customer service. This is definitely a top-tier location, even during the busy times. My kids are always a fan of the chicken nuggets, one of the ladies is always ridiculously friendly and welcoming and remembers my daughter. It's always a great time.
Personally, I'm not a fan of how expensive McDonald's has gotten, but if it is supporting people like the ones at this location, I am better with it. Other McDonald's that have lower customer service and the same price, I'll skip out on it.“
“I have been to this particular McDonald's several times now for a biscuit in the drive through and I can honestly say that the ladies who work there during the breakfast hours are some of the nicest people I have encountered in a fast food setting.“
“It’s really rare to get good customer service nowadays wanted to give a little light on Keke (sorry if I spelled your name incorrectly) she has just a beautiful spirit and great energy thanks for making my evening with such great customer service!“
“I am a frequent customer at your restaurant and generally love coming to this location. However, I wanted to bring an issue regarding the women's restroom to your attention.
The hot water in the sink is dangerously hot. When washing your hands, the water becomes boiling hot after only about three seconds of use.
Could you please have this looked into and adjusted for the safety of your customers?“
“Went through the drive through. The service was efficient! They got my kids cheeseburger order with no cheese, perfect. We just ordered two number 9s and it was great for 4 kids.
Jesus loves you! He wants a forever friendship with you. If you believe in Jesus to be the only way to have your wrongs forgiven, then you will spend forever in heaven when you die.“
“Ive actually never left a review for a fast food restaurant but will for this location. My wife and I live nearby so this is the closest mcdonalds and have been dozens of times over the years. Probably one the most consistent ones ive been to.“
“This location is not my 1st option however the young lady that took my order was absolutely amazing! We had a great quick conversation about our children and she was just all around great! I didn't get her name but she worked Friday June 19th around 12noon!💙“
“I came here at 11:30 am to get some lunch after some exams for school. I received my food and drinks in about 5-7 minutes, which Is pretty average for McDonald's. The lady at the counter ( I don't remember her name but she had red hair) was super nice and sweet, and kept me updated on my order. She even put some ketchup in the bag, even though I didn't ask for it. Awesome service that you don't see much these days.“
“My little dude has been potty trained for over 3 months and I could tell by his voice he was panicking because he couldn’t figure out how to get out of the play place fast enough but I told the staff about it and they cleaned it up really quick and once they were done we went right back to playing. And service was great food came quickly to our table. The play place inside is quite large. Definitely a good place to stop and eat, with letting the kids run for a few.“
“Just wanted to give kudos to Deni for being very polite and helping me with the McDonald's app. Most fast food employees refise to help if you are having trouble like it's not their problem. I had tried most of the suggestions already and ended up reloading the app but it was the empathy that was appreciated. We like going to this store because they are friendly and fast. Inside is usually very clean and it has an actual drink machine still!“
“Food was good for the most part. Fries were kinda soft, but nuggets and mcdouble were good. It took a while for them to take my order, with nobody in front of me in line, and the cashier barely acknowledged my existence, having loud conversations inside with coworkers instead.“
“I come here daily almost and the service is literally day and night. After 4pm THE CREW IN AMAZING always friends and accommodating and ready to take my order and its ALWAYS RIGHT, but the crew before 4pm is completely different they are super rude and act like its a problem to have to take my order because the kiosk doesn't have the option for Mack sauce only on the McChicken. The day crew has canceled my Mobil orders several times and I've never had that problem in the evening. Night crew needs to be recognized for their amazing work!!“
“I was honestly blown away by this McDonald's location! I’ve never seen a team so united, a place so clean, and staff so genuinely kind. Everything was organized and spotless, thanks especially to Ms. Ibeth, who clearly takes pride in keeping everything in order. The energy among the workers was so positive—it made the whole visit feel special. Huge shoutout to the entire team! I’ll definitely be coming back.“
“Aite niiiiiihhh yal boy need to tighten up on them fries... i ain know wha gwan on but biiiiih them thang ain't jumping out the gym like they used to early mid 2000's biiiih....
But I still luv me some MCDONALD'S THOU...
I MISS THAT DOLLA MENU & THEM LARGE HI-C'S WHEN THEM LARGES WAS REALLY LARGES...
I VIBE WITH YAL BOY BUT TIGHTEN BIIIIH...
LUV THEM DOUBLE QUARTER POUNDERS YA HEARD...
& WHAT HAPPEN TO SCRAWBERRY MILKSHAKE BO....
GRACIOUS.... 😆 🤣“
“I had never been to this location before, but I stopped by to grab some dinner after work earlier this morning, just before 4am, but the crew had already started setting up for breakfast, which I didn’t realize until Shymir very politely and courteously informed me of the situation. Even though they had already started switching out all the dinner prep, Shymir very kindly went out of his way to make me the two sandwiches that I had wanted to order, even though I offered to order a breakfast item instead. Not only were the sandwiches perfectly cooked and beautifully assembled (no mangled buns or sloppy assembly with half the contents hanging halfway out of the sandwich, they even looked like the photos, which literally never happens), but he also remembered my customizations and delivered my order to me personally with a smile.
10/10, would recommend - best service I’ve ever received at any McDonald’s in Charlotte or even the entire country. I felt like I was in a 1990’s McDonald’s commercial. Management needs to give Shymir a raise.“
Fast Food • $
“The crew working this Friday night seem to be doing a good job. They communicated to door dashers that were waiting, packed up the orders quickly and seem to be overall doing a great job. Chemistry amongst them seems to be good too. They know how to work together.
Big ips and congrats to these young men that were up front, any of the young ladies and management that were working.“
“Great place to take your Lil family and sit in to eat great servers and cashiers this is a very clean place inside and out and management goes beyond to see that any issues are resolved immediately always smiling faces when I've went in there and lots of people who.are waiting to be a part of ur day to make it better if they can with a smile. Food is great usually hot only once was my fries colder then warm other then that great atmosphere great service and really good food“
“Sorry left a bad review here by accident wrong location but I found it. I have eaten here three times and always had a good experience and good food. The other location I have moved my review there. Hopefully the manager from this location can train the McDonald’s further down the road near Walmart. I like this location and I will come here now“
“Came here on Saturday night March 21st. The young man working the drive through taking orders and payment was the most genuine person I’ve dealt with. Extremely helpful, patient, 10/10 customer service, what an asset.
I hope the GM rewards this employee for his efforts.
Thank you!!“
“This location consistently provides quick and friendly service. The restaurant is generally clean and well-maintained, making for a pleasant dining experience. The food is prepared as expected and meets the usual standards of quality. While there's nothing particularly exceptional about this particular location, it reliably delivers a satisfying meal. It's a convenient option for a quick and affordable bite.“
“I work at CLT airport and this my favorite McDonald restaurant in the Charlotte area. The customer service is great and food quality is consistent. Kudos Sabina, I was new to using the lobby kiosk and when I asked her for help, she stepped right in to assist us.“