50 Best American Restaurants near New City

Michael's on Main American • $$
381 S Main St, New City

Customers` Favorites

Pork Chop with Mashed Potatoes and Broccoli
Linguini with Clam Sauce
Chicken Parmigiana
Angry Lobster Tail
Grilled Pork Chop
Chicken Milanese
Shrimp Cocktail
Chicken Marsala
Lobster Risotto
Patatas Bravas

“Great Place,Great Food,Very Friendly people working, Been there 3 times in two weeks and have had nothing but good things to say. Thanks for a great experience“

4.8 Superb87 Reviews
J&J Kitchen American • $
16 2nd St, New City

“Great diners always fresh and delicious“

5 Superb13 Reviews
Gio's restaurants American • $$
253 S Little Tor Rd, New City

Customers` Favorites

Grilled Chicken and Salmon
Charbroiled Skirt Steak
Classic Caesar Salad
Arrow Chaufa De Pollo
Chicken Parm Romano
Thai Chicken Salad
Mozzarella Sticks
Chicken Marsala
Mashed Potatoes
Zuppa Di Pesce

“Such a nice ambiance in the bar area. Got the Chicken Taco's which was very good & Cosmo was also very good. My husband got a burger which he enjoyed. Service was pretty good too! Will come back!“

4.6 Superb80 Reviews
FIRE & CORK KITCHEN & WINE BAR American • $$
190 S Main St, New City

Customers` Favorites

Crispy Calamari & Artichokes and Stuffed Tostones
Maine Mussels Aka Moules Frites
Jay’S Favorite Salmon Salad
Avocado Burger and Fries
Salmon Burger and Fries
Shrimp Avocado Tostones
Beyond Burger and Fries
Calamari and House Salad
Tres Leche Dessert
Pan Seared Salmon

“A place I choose to be after searching for a place to eat and enjoy and finally returning here, a clean place in Heverman, a fair price that I will always want to return to“

4.3 Superb146 Reviews
River Court On Main Irish • $$
16 S Main St, New City

Customers` Favorites

Cajun Prime Rib \u0026 Black Bean Quesadilla
The Lovers Mediterranean Seafood Florentine
Black Angus Prime Rib Au Jus
Traditional Irish Breakfast
Cheese Steak Sandwich
Cheese Burger Sliders
Burger and Fries
French Onion Soup
Mussels & Clams
Chicken Pot Pie

“We had a fabulous evening … the shepherds pie was perfect and we could not have asked more from the staff .., attentive, professional, prompt and so very friendly !!! Great night !!!“

4.6 Superb79 Reviews
La Terrazza Italian • $$
291 S Main St, New City

Customers` Favorites

Fettuccine Alfredo with Chicken Cutlet
Fussilli with Grilled Shrimp
Filet Mignon with Mushrooms
Crabmeat & Mango Salad
Mozzarella En Carozza
Cappuccino Ala Jimmy
Tortellini Carbonara
Chicken Scarpariello
Roasted Vegetables
Rigatoni Bolognese

“Just finished Sunday Brunch at La Terrazza, and we cannot say enough good things about this restaurant. Brett and his crew never disappoint. The food is delicious, the ambiance is amazing and the service is the absolute best! The staff is friendly, attentive and makes us feel like family. Our server today was Lee, and she was absolutely fantastic! We have also had excellent experiences with Leslie, Maryanne, Margaret and Jeanie. If we could give more than 5 stars, we would.“

4.5 Superb116 Reviews
Main Street Cafe Diner • $
6 N Main St, New City

Customers` Favorites

Jack Daniels Burger and Fries
Blueberry Pancakes
Breakfast for Three
Steak and Eggs
Hash Brown

“delicious food............“

4.4 Superb62 Reviews
The BURGER Loft Gastropubs • $
395 S Main St, New City

Customers` Favorites

Seared Ahi Tuna Burger and Fries
Classic Cheeseburger with Bacon
Butterfly Burger with Fries
Classic Burger with Bacon
Mushroom Burger on Salad
Lobster Roll with Fries
Classic Burger & Fries
Garlic and Lemon Sauce
Chicken Club Sandwich
Burger \u0026 Fries

“We are at The Burger Loft on a Friday night. it was very busy, but the service was good and the food was outstanding!“

4.4 Superb128 Reviews
City Line Family Restaurant Family • $$
254 S Main St, New City

Customers` Favorites

Crispy Cheese Sticks with Marinara Sauce
New York Deli Panini
Crispy Chicken Wings
USA Chicken Panini
Giant Burrito Wrap
California Omelette
Pastrami Sandwich
Mozzarella Sticks
Reuben Sandwich
Chicken and Rice

“I was there Thursday celebrating a friend’s birthday and the food was delicious. I had steak wrap and took home the salmon. Amazing sauces to go with each one. You really should bottle and sell it. Especially the citrus one. Staff was great.all in all a great time! ♥️“

4.1 Good88 Reviews
Hudson House American • $$$
134 Main St, Nyack - 5.24 miles

Customers` Favorites

Chocolate Espresso Brownie Warm with Caramel Sauce \u0026 Choice of Ice Cream
Sticky Toffee Pudding Cake Toffee Sauce Candied Ginger \u0026 Whipped Cream
Sticky Toffee Pudding Cake Toffee Sauce Candied Ginger & Whipped Cream
Pan Roasted Hudson Valley Duck Breast
Key Lime Pie with Blueberry Compote
Hudson House Potato Gnocchi
Roasted Free Range Chicken
Crescent Farms Duck Breast
Farm Raised Organic Salmon
Grilled Hanger Steak

“I played here for Blank-Fest 2022... great room! Great Staff ...Great Fun!!!“

4.8 Superb126 Reviews
Houlihan's American • $$
706 NJ-17, Ramsey - 9.15 miles

Customers` Favorites

Wings & Things Appetizer Sampler
Golden Fried Chicken Fingers
Houlihan’S Famous Shrooms
Brentwood Chicken Sandwich
Houlihan's Famous 'Shrooms
Ultimate Brownie Sundae
Chicken Tortilla Soup
The Impossible Burger
Down Home Pot Roast
Sedona Shrimp Pasta

“We threw a drop-in Buffet dinner for family and friends at Houlihans for 30 to 35 people. The room is spacious and accommodated everyone comfortably. Our server Eileen was excellent and the food was delicious. Michelle who assisted with the catering was very detail oriented and help me plan a great event. Sebastian the manager as extremely gracious and helped ensure our guests were taken care of. I would definitely do it again and highly recommend..“

4.6 Superb325 Reviews
Bridge View Tavern American • $$
226 Beekman Ave, Sleepy Hollow - 7.77 miles

Customers` Favorites

Sweet Potato Fries Dine in: Yes Outdoor seating: Yes Takeout: Yes
Smokehouse Burger with Garlic Fries
Beer Battered Fish and Chips
Bacon Jam Chicken Sandwich
House Smoked Chicken Wings
North American Elk Burger
Elk Burger with Bacon
Chipotle Bison Burger
Elk Burger and Fries
Disco Is Dead Fries

“The food is excellent. Best burger in Westchester. And if the pulled poro empanadas are on menu they are a must order. Beer selection is excellent. The service is top notch. The atmosphere is fantastic especially in the bar area with a view of the river and bridge. Overall this is one of the best taverns I have ever been to.“

4.6 Superb230 Reviews
Whiskey River NY Comfort Food • $$
38 N Division St, Peekskill - 10.56 miles

Customers` Favorites

Cauliflower Tempura with Buffalo Sauce
Wings with You Blueberry BBQ Sauce
Cheeseburger with Fries
Cheeseburger and Fries
Up the River Burger
Chicken Sandwich
Brussels Sprouts
Pretzel Bites
Coofish Tacos
Wings

“Best bangers and mash I’ve ever had, great beer selection, and the workers were friendly and great conversationalists! Strongly recommend! ☘️“

4.7 Superb128 Reviews
Biddy O'Malley's American • $$
191 Paris Ave, Northvale - 10.12 miles

Customers` Favorites

Grilled Black Angus Hanger Steak Frites
Prince Edward Island Mussels Frites
Black Angus Braised Short Rib GF
Pan Seared Scottish Salmon GF
The Biddy O'Malley Burger
Black Angus Short Ribs
Fried Brussels Sprouts
French Dip Sandwich
Fish \u0026 Chips
French Onion Soup

“Quick service and good food!!“

4.7 Superb123 Reviews
The Station Kitchen and Bar American • $$
17 N Rockland Ave, Congers - 2.49 miles

Customers` Favorites

Buffalo Cauliflower Appetizer
Butternut Squash Ravioli
House Made Potato Chips
Chicken Cordon Bleu
Short Rib Bolognese
Scallops and Shrimp
Edamame Dumplings
Sriracha Wings
Four Onion Soup
Chicken Wings

“Being from Maine I’ll never admit this publicly, but we had the very best clam chowder, even better than anything we’ve had in Maine at the Station! It was so good! Again, I’d lose credibility with my Maine friends if I said this in public, so I trust Facebook will protect my identity! 🤣😂🤣 Thank you for great hospitality and a wonderful meal!“

4.7 Superb122 Reviews
Sweet Grass Grill American • $$
24 Main St, Tarrytown - 8.36 miles

Customers` Favorites

Sweet Grass-Fed Burger and Fries
Honey Glazed Half Chicken
Local Mushroom Fettuccine
Sweet Grass Chicken Club
Vegan Philly Cheese Steak
Buffalo Tempeh Sandwich
Butternut Squash Soup
Sweet Potato Fries
Celery Root Wings
Chicken Sandwich

“We had a fantastic dinner at Sweet Grass tonight. The food was perfection and the service was impeccable. Our first time here, but will not be our last.“

4.6 Superb198 Reviews
Bellas Restaurant American • $
5 US-9, Tarrytown - 8.41 miles

Customers` Favorites

Garden Omelet and Hash Browns I Added Ham I Think
Omelet with Cheese Mushrooms and Spinach
Betsey's Pancakes and Eggs
French Fries Appetizer
Apple Orchard Pancake
Jumbo English Muffin
Bacon Egg Hashbrowns
Healthy Omelette
Garden Omelette
Matzo Ball Soup

“FANTASTIC. This small but cozy breakfast nook was poppin on Saturday morning! I loved the hustle and bustle. We were sitted fast, greeted fast and the food was hot and just as quick!“

4.6 Superb175 Reviews
The Old '76 House American • $$
110 Main St, Tappan - 8.96 miles

Customers` Favorites

Butternut Squash Ravioli Appetizer
Classic Chicken Cordon Bleu
The American Bread Pudding
Oysters on the Half Shell
Famous Yankee Pot Roast
Tavern Fish and Chips
Maine Mussels Meuniere
Pork Jaeger Schnitzel
Berkshire Pork Chop
Roast Amish Chicken

“Great staff and food. Coming back for the evening music too!“

4.6 Superb166 Reviews
19

Lynch's

Lynch's American • $$
200 Thiells Mt Ivy Rd, Thiells - 4.31 miles

Customers` Favorites

Pan Seared Horseradish Crusted Atlantic Salmon
Artichoke Spinach and Artichoke Dip
Grilled Chicken Caesar Wrap
Chicken Cutlet Panini
Irish Soda Bread Loaf
Bread and Soda Bread
Mussels Fra Diablo
French Onion Soup
Irish Egg Rolls
Seasonal Ravioli

“Just celebrated my husband's surprise party in the main dining room. Beautiful view of the golf course. Staff went over and beyond. Very attentive, friendly and accommodating. My guests are still talking about the service and the food. Highly recommend. Make sure you click on the website to see the current location on the gold course...nice view.“

4.7 Superb98 Reviews
Sage Bar And Grille American • $$
135 E Erie St, Blauvelt - 6.13 miles

Customers` Favorites

Linguine Alle Vongole
Stuffed Shrimp
Skirt Steak
Bruschetta
Paella

“Went with friends last night. Everyone said their dinners were delicious! The service was great and it was a treat to see our favorite bartender, Lucy. Looking forward to going back soon. Highly recommend!“

4.7 Superb94 Reviews
Strawberry Place American • $
72 S Broadway, Nyack - 5.49 miles

Customers` Favorites

Sundried Tomato and Artichoke Omelette
French Toast with Chocolate Chips
Hot Apple Cinnamon Pancake
Eggs Any Style Cheese Ham
Country Scrambled Eggs
Double Berry Pancakes
Challah French Toast
Nutella French Toast
Meatlover's Omelet
Texas French Toast

“I've only eaten there once, but I can see myself visiting again. Service was very good, and friendly. The "Alvin" Grilled Chicken Sandwich was tasty, though the Chicken was a bit chewy. The French Fries were very good. The menu looks very ambitious, and I look forward to trying their other offerings. The bathrooms are tiny, but clean! It's a safe bet that you'll get an enjoyable meal at Strawberry Place.“

4.6 Superb133 Reviews
Munno's Italian Deli American • $
51 E Central Ave, Pearl River - 6.33 miles

Customers` Favorites

Burger & Cheese Burger Deluxe
Chicken Parm with Penne Pasta
Philly Cheesesteak
Grilled Chicken
Egg Sandwiches
Italian Combo
Cutlet

“I have been coming to Munno’s for over 22 years. I have never had better penne vodka and I travel extensively gobbling up food in different states and in Europe. The staff is always friendly and willing to take an order for a tray of penne vodka to be ready for us the same day. My family is now obsessed with Munno’s as well!“

4.7 Superb85 Reviews
Turning Point American • $$
468 Piermont Ave, Piermont - 8.34 miles

“great music venue with wide variety of acts.“

4.9 Superb45 Reviews
Louie's On the Avenue American • $$$
160 E Central Ave, Pearl River - 6.24 miles

Customers` Favorites

Roasted Beets with Feta Cheese Baby Spinach & Red Onion
Sesame Chicken Tenders with Athai Dipping Sauce
New England Clam Chowder
Center Cut Rib Pork Chop
Cold Water Lobster Tails
Gorgonzola Steak Salad
Slow Roasted Prime Rib
Day Boat Sea Scallops
Roasted Salmon Filet
Maryland Crab Cake

“Louie's On The Avenue has been our favorite local restaurant for years ..however last Friday Stephanie and her team knocked it out of the park! with 24 hours notice, they helped plan, decorate, cater and Host our impromptu wedding. It was fantastic. the decorations, the signature drinks, delicious apps, brilliant wait service and overall atmosphere was unbeatable! I cannot express our gratitude enough for making this a memorable event for both Steve and I. Thank you from the bottom of our hearts❤️ love love love you all!“

4.6 Superb68 Reviews
The Dining Room American • $$$
135 E Erie St, Blauvelt - 6.13 miles

Customers` Favorites

Seafood

“The food is absolutely delicious. Beautiful presentation and menu has a lot of variety. Love their brunch and special events. Jackie makes everyone feel welcomed and like an old friend. Staff is extremely attentive and accommodating.“

4.7 Superb45 Reviews
Hudson's Mill American • $$
55 W Railroad Ave Bldg 19, Garnerville - 4.21 miles

Customers` Favorites

Firecracker Shrimp
French Onion Soup
Pan Seared Salmon
Chicken Sandwich
Chicken & Waffles
Tavern Pretzel
Roasted Pernil
BBQ Pulled Pork
Loredo Burger
Truffle Fries

“Great indoor and outdoor dining“

4.4 Superb132 Reviews
Benis trattoria American • $
81 Central Hwy, Garnerville - 4.71 miles

Customers` Favorites

Cheeseburger Deluxe with French Fries
Linguine with Clam Sauce
Penne Vodka Pizzetta
Chicken Parmigiana
Chicken Francese
Coconut Shrimp
Baked Ziti

“In addition to many delicious family dinners over the years we have hosted two wonderful parties at Beni’s in the last year and we couldn’t be happier with the food and service! Always rave reviews from our guests and they are so accommodating!“

4.6 Superb45 Reviews
Coopers Restaurant &Bar American • $$
17 N Main St, Pearl River - 6.3 miles

Customers` Favorites

Chicken Wings

“Had a great night there recently , super friendly atmosphere and great staff. can't wait to go back.“

4.7 Superb34 Reviews
Northvale Classic Diner Diner • $$
247 Livingston St, Northvale - 9.53 miles

Customers` Favorites

Southwestern Crispy Chicken Sandwich
Chicken Chipotle Club Sandwich
Bacon Mushroom Cheddar Burger
Original Avocado Toast
French Toast Tiramisu
Lumberjack Pancakes
Deluxe Cheeseburger
Linguini Bolognese
Cheese Quesadillas
French Onion Soup

“We visited a few times last week from the UK. Great breakfasts and really friendly service . Will visit again when we come back hopefully in the near future 👍“

4.4 Superb121 Reviews
Country Deli American • $
661 Orangeburg Rd #1, Pearl River - 6.23 miles

“The food here is absolutely delicious! I love going for breakfast, and they also have great options for lunch. They even do catering. The staff is incredibly friendly and kind—when I had my baby in one arm, they insisted on helping me carry my coffee to the car. That kind of thoughtfulness is rare these days and makes this place extra special!

Their prices are also very reasonable too!“

4.9 Superb22 Reviews
Nyack Diner Family Restaurant American • $
41 NY-59, Nyack - 4.69 miles

Customers` Favorites

Hungry Man Special
Burger and Fries
Eggs Benedict
House Omelette
Home Fries
Sandwich
Waffle
Toast
Steak
Salad

“this is The best place for Breakfast,Lunch and dinner,7 days a week.owners and stuff, take of you like a family member......I thank You guys to take of me....“

4.4 Superb92 Reviews
Hudson Social American • $$
RR Station, 11 Station Plaza, Dobbs Ferry - 10.96 miles

Customers` Favorites

Social Burger with Sunny Side Up
Mini Cheeseburger & Fries
Pulled Pork & Potato Hash
Grilled Steak Sandwich
Chicken Club Sandwich
Buffalo Cauliflower
Blackened Mahi Mahi
Slow Roasted Brisket
The Social Burger
Brussels Sprouts

“We booked tables upstairs for a large party for teenage girls and it was a huge hit. The service was wonderful and attentive and the food was great. Highly recommended and much appreciated.“

4.1 Good231 Reviews
Harbors Cafe American • $
1000 Round Pointe Dr, Haverstraw - 3.36 miles

Customers` Favorites

Harbors Pulled Pork on Brioche
Truffle Mac and Cheese
Guacamole and Chips
Chicken Parm Panini
Chicken Wings
And Fries

“So happy to be able to get a great iced coffee.“

4.5 Superb39 Reviews
Steve's Prime Meats American • $$
27 Lake Rd, Congers - 2.48 miles

“Our 10+ lb skirt steak for Christmas was a perfect cut. Loved it. So easy to cook when you have great quality steak. I also grabbed a rice ball to have for lunch from the prepared foods and it was awesome. Can’t wait to go back!“

4.6 Superb26 Reviews
Grass Roots Kitchen American • $$
124 Wildey St, Tarrytown - 8.06 miles

Customers` Favorites

100 Grass Fed Beef Burger
Chicken Salad Sandwich
Fried Chicken Biscuit
Buffalo Cauliflower
Vegan Egg Sandwich
Breakfast Burrito
Vegan Pulled Pork
Korean BBQ Wrap
The Root Burger
Thai Kale Salad

“Delicious food, inexpensive and comfortable environment!“

4.3 Superb139 Reviews
West Gate Restaurant American • $
26 NY-59, Nyack - 4.83 miles

“Stopped in today from out of state. AMAZING cheesecake! Highly recommend 💜“

4.4 Superb49 Reviews
Croton Grille American • $$
140 Grand St, Croton-On-Hudson - 6.97 miles

“Awesome food highly recommend“

5 Superb7 Reviews
A Taste of Distinction American • $$
1593 US-202, Pomona - 3.82 miles

“We love most everything….especially Frank’s chicken salad“

4.4 Superb23 Reviews
Green Star Restaurant American • $
163 N Middletown Rd, Pearl River - 5.81 miles

Customers` Favorites

Corned Beef Hash
Country Omelette
Chicken Sandwich
English Muffin
Home Fries
Waffle

“Our family loves the food & staff!! Cant wait to get back to Sunday breakfasts there!😊“

4.3 Superb43 Reviews
NoCo Hot Box Food Truck American • $
32 Old Tappan Rd, Tappan - 8.89 miles

Customers` Favorites

How's Your Burger
Knuckle Sandwich
Redneck Rolls

“Everyday food just elevated and done right. So good. A definite must go. Owners are inviting and make you feel comfortable and the wait staff is knowledgeable about the menu. First class place. Highly Recommend“

5 Superb5 Reviews
Allendale Bar & Grill American • $$
67 W Allendale Ave, Allendale - 10.88 miles

Customers` Favorites

Bavarian Pretzel Sticks with Trio of Dipping Sauces
Seared Yellow Fin Tuna Sandwich
Grilled Chicken Sandwich
Bam Buffalo Chicken Wrap
Nachos Chicken or Chili
French Onion Soup
Chicken Tenders
Build Your Own
Chicken Sliders
The Godfather

“Excellent family restaurant and sports bar. One of our go-to spots to bring the kids for a great meal at a great price.“

4.2 Good147 Reviews
Victor’s Pizza American • $
121 Main St, Nanuet - 3.98 miles

“Great chicken slices and fair prices 👌“

5 Superb2 Reviews
Washington Irving Boat Club American • $$
238 Green St, Tarrytown - 8.25 miles

“Beautiful view we sat right by the water The food was very good“

4.2 Good91 Reviews
Two Henrys at the Hilton Pearl River American • $$$
500 Veterans Memorial Dr, Pearl River - 6.89 miles

“My husband and I frequent the hotel for events, but it was our first time dining. We had a 5pm reservation, so it was quiet and empty. The food was a bit pricey, but generous portions and delicious. I had the chicken pot pie and my husband had the most tender short ribs of his life. We will likely be back in the future, and look forward to an elegant way to enhance our future events!“

4.1 Good37 Reviews
Division Street Grill American • $$$
26 N Division St, Peekskill - 10.55 miles

“Thank you for supporting Lincon! 🇺🇸“

3 Average4 Reviews
Fire & Oak - Montvale American • $$$
100 Chestnut Ridge Rd, Montvale - 7.67 miles

Customers` Favorites

Cabernet Braised Short Rib of Beef
Fire & Oak Slow Roasted Prime Rib
Blackened Atlantic Swordfish Steak
Crispy Truffle Parmesan Fries
Lollipop Chicken Appetizers
Oysters on the Half Shell
Spinach & Artichoke Dip
Prime Rib French Dip
Kids Flatbread Pizza
Chocolate Lave Cake

“Fire & Oak features a sleek, classy decor and a warm cozy setting suitable for conversation. The burgers are outstanding - cooked to your specifications, nestled in a buttery, toasted bun and accompanied by crisp fries, fresh bibb lettuce, juicy tomato and spicy pickles.“

4.1 Good298 Reviews
Primavera Cafe & Restaurant Kosher • $$
106 NY-59, Monsey - 4.95 miles

Customers` Favorites

Eggplant Parmesan Pasta Primavera
Teriyaki Salmon Wrap
Breaded Cauliflower
Macaroni and Cheese
Cauliflower Poppers
Fettuccine Alfredo
Penne a La Vodka
Grilled Salmon
French Fries
Salmon Salad

“CHECK THIS PLACE OUT!!! MY WIFE AND I CELEBRATED MY 30TH BIRTHDAY HERE AND WE VERY MUCH ENJOYED!! DEFINITELY RECOMMEND“

4.7 Superb194 Reviews
Rick's Club American American • $$
100 Lake Rd # 1, Congers - 2.84 miles

Customers` Favorites

12 Oz Grilled Black Angus Strip Steak
BBQ Baby Back Ribs Rack and a Half
BBQ Chicken & Baby Back Ribs
Sesame Crusted Salmon
Pulled Pork Sandwich
Banana Bread Pudding
Baked Mac and Cheese
Stuffed Mushrooms
French Onion Soup
Tender Calamari

“Great food, great people and they sponsor the Doo Wop Dream Machine show every Friday night 6 to 8 PP WRCR.com.“

4 Good90 Reviews
Mint Premium Foods Mediterranean • $$
19 Main St, Tarrytown - 8.36 miles

Customers` Favorites

Ratatouille and Goat Cheese Panini w Salad and Fried
Cheese & Charcuterie Board
Grilled Watermelon Salad
Seared Moroccan Chicken
Truffle Chicken Panini
Challah French Toast
Pepper Crusted Tuna
French Baked Brie
Ahí Tuna Burger
Truffle Fries

“Enjoyable lunch experience“

4.4 Superb270 Reviews
Bagel Nosh of Waldwick Caterers • $
24 E Prospect St A, Waldwick - 11.59 miles

Customers` Favorites

Taylor Ham Egg and Cheese Sandwich
Bagel with Specialty Cream Cheese
Lettuce Tomato Onion Cucumber
Ovengold Turkey Egg and Cheese
Bagel with Cream Cheese
Side of Home Fries
Breakfast Sandwich
W Pastrami
Reuben

“Best bagels ive ever had: better than anything in nyc and better than anything else in jersey. Everyone in there hustles and works hard. I kept seeing the team asking for a guy named Byron and he was super on top of everything. That guy is an MVP. Whoever takes the orders on the phone is also a star: always gets the orders right- every detail (and thats hard to come by).

Now i will say, a large part of what i do for a living is making the customer service experience at restaurants better and more efficient. Most restaurant operators will not take advice unsolicited but i wanted to give mine anyway in hopes of maybe one day they will consider some changes:

A lot of times when i come here i see frustrated customers waiting on lines. Lot of old men cutting the lines. Nobody knows where to stand and sometimes multiple lines form. The people waiting to place an order are also in the same line as people waiting to pick up their order. So, i would do a number of things to improve their systems:
1. I would promote ordering ahead for pickup on their website. There are so many great companies they can use which can set up an awesome website for them : my favorite is Figure or Toast.
2. I would modernize everything by having the tickets from their website come in via printers and everything typed out. Would control where the tickets went and set up multiple printers.
3. Would ahve order screens so kitchen staff can see the orders, in the order they come in (with time stamps) and mark them off as they go.
4. I would have a screen so customers can see which orders are “in progress” and which are “finished”. That way orders that are ready, customers can go up to their counter and mention their name. This system also works well if you have delivery drivers in your face a lot.

5. I would have 2 lines set up, divided with standing signs “order here” line and a “pick up “ line.

6.I would also have a worker whose only job would be: manning the register, cleaning up, attending to the lines. I see a lot of the FOh going to the back to get things and add things and that element is not typical in an efficient restaurant system. There should be an expediter who passed things to FOH so they dont have to go to the back and get in people’s way.

I would do more but i know that even a few of these changes would enhance the customer ordering and pickup experience and if done right it could potentially make the workers lives easier once they get used to the new systems.

I know they probably wont do any of this because they are busy and people love them and will put up with the status quo. But i will say one observation: i noticed most customers are of a certain age. Younger generations like and expect efficient ordering processes and dont like to talk to people: they like kiosk ordering and online ordering a lot.

The restaurants i operate do about 90% of their orders on online platforms. Its becoming the norm and i know many customers would appreciate a simpler way to order ahead, and get to go on that shorter “pick up” line.

Just a thought.

But hey, at the end of the day even if Bagel Nosh become more inefficient i would still come back because they truly have the best Bagels and their team hustles, and always gets everything perfect. I applaud the owners for being able to maintain such a strong team and the work culture there is impeccable- nobody is slacking off.

Wishing Bagel Nosh and Team only the best. Best of Bergen every year for a reason!“

4.8 Superb109 Reviews

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