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“Obviously just judging them on the quality as a Dunkin, they’re doing ok but still finding their footing. Maybe it’s just me, but the coffee tastes fresher at the other UWS Dunkin locations — and the employees here seem perpetually lost. But they’re improving over time so I think they’ll be a great location in the end.“
“This is the best Dunkin’ Donuts ever ever ever. They always hook it up. They even told me to download the Dunkin app which I never had before. Apparently not all Dunkin’ Donuts use the reward system, but this one definitely does. Thank you! You are appreciated!“
“Right across from 92y . Quick & easy . First time trying the strawberry passion fruit refresher drink & I love it . Nice window seating to people watch . Also baskin robin’s ice cream & ice cream cakes ready & available . Pleasant service as well .
Wheelchair accessibility: Handicap button to the right of the door for easy opening & accessible ramp leads up to counter .“
“I’ve been coming here for 2 years multiple times a week and every single time I come it’s always very clean, they always have what I want in stock, and everything always comes out very quickly. The service is always great and when I do mobile order my order is always ready by the time I get to the store.
Dietary restrictions: Option for different milks and if you want caffeinated or decaffeinated coffee“
“absolutely best dunkin i’ve been to. i love dunkin because of their impeccable customer service. the employees here are soo kind and so sociable and make the atmosphere really nice and inviting. they really put a lot of effort in and make everyone feel better! i love this place sm! please support because they are the best! drinks and food are amazing.“
“Yesenia also known as Yessi is amazing! She’s always so friendly and welcoming, and she makes the best coffee every time. She really brightens my mornings with her kindness and great service. The rest of the staff are also fantastic fast, helpful, and always polite. This Dunkin’ has one of the best teams around!”“
“This Dunkin has always been my favorite spot on the Lower East Side. They are like family, they are very respectful, kind and wonderful hard workers. They always address me with good Morning, call me by my first name when my order is ready and most of all they have wonderful customer service. This is the best spot it's always clean, but best of all their coffee is awesome!“
“Today, January 1, 2026, I was served by a beautiful person. Nice communication, the best service he has provided. I'm grateful to him. But, such a huge network, and this beautiful chap works here alone!! and in the kitchen and at the drinks, I felt very sorry for him. Please have at least two people at work!“
“☕ My Visit to Dunkin’ near Times Square, New York City
During my visit to Times Square, I stopped by a nearby Dunkin’ for a quick coffee break — and it was the perfect pick-me-up amid all the city’s excitement! The location is convenient, just steps away from the main square, making it easy to grab a coffee or snack while exploring.
The staff were friendly and quick, even with the constant rush of customers. My iced coffee was perfectly brewed, and the Boston cream donut was fresh and delicious. The store was clean, bright, and had limited but cozy seating — great for a short rest before heading back into the crowd.
📍 Tips for Visitors:
• Ideal spot for a quick breakfast or coffee on the go.
• Expect it to be busy, especially in the mornings.
• Try their seasonal flavors — they always have something new!
Overall, this Dunkin’ near Times Square is a reliable, affordable, and satisfying stop for coffee lovers visiting New York. ☕🍩“
“When I moved to America, I felt excited but also nervous. Everything was new and different. One evening, I saw a Dunkin’ Donuts shop. The bright sign and warm lights invited me in.
Inside, the smell of fresh coffee and sweet donuts made me feel at home. I ordered a classic glazed donut and a hot coffee. The first bite was soft and sweet, and the coffee was rich and warm. In that moment, I felt happy and comforted.
Dunkin’ Donuts became a special place for me. It was where I found comfort during my early days in a new country.“
“I visit this Dunkin multiple times a week, I've been coming to this location since I moved to Spanish Harlem. It's honestly the best location I've been to! The quality is constant, the staff are super friendly and it's the cleanest I've seen! Shout-out to Tully in the morning, she always knows the donuts my son likes and makes sure to greet him just like all the adult customers!“
“Best Dunkin experience by a long shot!
Ordered a $6 meal deal. Coffee was PERFECT, and the food came in a box - which, to my surprise, included ketchup and napkins without having to ask for it!
It's going the extra mile with little details like these that make my day. Thanks to the crew working around 6 am on September 17th!
All the other Dunkins should take note and learn from this team“
“Walked in to get a donut and was pleased to get a very friendly vibe by Mr. Sadman. Super chill service. Will definitely stop by more often. I honestly don't know what the other reviews are talking about when they say "rude staff". They must have gone away or something. 1000/10“
“Basic, small Dunkin shop. What made this a good visit was the staff member sweeping, the staff member who asked whether I needed to order or had a mobile order. Two minutes later, I had a piping hot chai latte. I was greeted by both staff members and my beverage was tasty.“
“The workers are so friendly and provide excellent service especially Adil and Anamul. They’re so nice and really care about what customers want. Atmosphere is clean and spacious. They have a big selection of icecream, donuts, and drinks. They’re quick with your order and provide great quality.“
“Shakil, Nazifa, Nargis are the nicest people i have seen. Always smiles and greets with genuine enthusiasm to serve. They are super friendly and Always try to go the extra mile for each client to make it a great experience for them. They really deserve a shoutout not only how i felt but also how they treat everyone who walks in that location.
This is the best dunkin donut team in the Area. Hands down“
“The people are great and hard working. It’s a very busy area and they do their best to manage everyone, to provide the best service. I always go there to get my iced caramel latte and I’m always greeted. Everyone’s friendly, and I would say people who have negative views really have to understand the perspectives of those providing the service to the community. Other than that, I’ll continue to come here!“
“This is my go-to Dunkin near work, and I always have a great experience. Medhat always remembers me and my name, which is really nice. My order is always exactly how I want it, which if you know Dunkin, is not always the case at every single location. Thank you guys for the consistency!!! Big fan :)“
“Dunkin's outpost at 231st Street, just west of Broadway in The Bronx has an outstanding staff of South Asian servers - very much customer service oriented and caring of people who enter their store - even if they're coming in just to get out of the cold.“
“I’m an avid Dunkin fan and I grab it whenever I go. When I tell you, it’s THE best Dunkin I have been to in the past 10 years, I’m understating it.
They’re so consistent, diligent, and quality is always top notch.“
“Went there after buying cat food at Target for my little guys. ? I asked for a large Dunkin Donuts Pumpkin Spice Latte. The cashier was respectful, & the guy who made the drink did a very good job. I love the seasonal drink's.
Went another time to get the Peppermint Mocha Latte, & the female employee there who was probably in her late 20's had a snotty attitude. I came in polite as ever, & she looked like she hated that job. I said hello, how are you? The response I got from her was what do you want? Either way I gave her a nice tip, & on the way out I said have a wonderful holiday. Of course no response. Not that I honestly was expecting one. She over charged me as well. Ugh..
The other employee's there have always been nice. This one today needs to learn how to act properly. Respectfulness is always needed. ?“
“Love the atmosphere at the Dunkin on 172 Water st. The workers are kind and very attentive with customers orders. You smile at them and they smile at you and I appreciate that. A smile goes a long way. I love this Dunkin and I'm happy to have them by my office space.“
“I just wanted a cup of coffee. When it was my turn in line, the gentleman greeted me with a smile, and he was so happy, sweet, and fast. I have never experienced such wonderful customer service before.
( I work customer service myself) I purchased half a dozen doughnuts, 25 munchkins, and a meal. Oh, and he gave me my favorite doughnut for free, and everything was fresh. Please visit here.
I promise you won't be disappointed.
😋😋😋😋“
“Helpful staff. The donuts were okay, and the turkey sandwich was good. I wasn’t a big fan of the latte. The location is convenient, just a few blocks from Central Park, which made it a nice spot to stop after a snowy walk in the park without it being too crowded. However, there are only two chairs available for seating.“
“This Dunkin’ on 104th and Amsterdam Ave delivers exactly what you’d expect from the chain — quick service, good coffee, and a reliable selection of donuts and breakfast items. The location is convenient, especially if you’re staying in the Upper West Side or heading to Columbia University. The staff is usually friendly and efficient, and even during busier hours, they manage to keep the line moving. It’s a solid spot for a grab-and-go coffee or a quick bite in the morning. Nothing extraordinary, but consistent and dependable, which is what makes Dunkin’ a go-to.“
“(Translated by Google) The place is huge, a great experience because as soon as you wait in line you get to see the factory and the process. It's a lot of people but the line flows fast. You can buy souvenirs from the store too, and when you buy your Donuts they give you a little confectioner's hat. In this unit there is the version of a special 'big apple' Donut that only exists there costing 11 dollars.(Original)El lugar es enorme, una experiencia genial porque en cuanto haces la fila de espera consigues ver la fábrica y el proceso. Es mucha la gente pero la fila fluye rápido la. Puedes comprar souvenirs de la tienda también, y cuando compras tus Donuts te regalan un sombrerito de confeiteiro. En esta unidad existe la versión de un Donut especial 'big apple' que sólo existe allí costando 11 dólares.“
“This is my dunkin spot on my way to work. Their coffee NEVER MISSES. I have never once had a bad cold brew from them! Also the food is always good. I order ahead and know how much time to give them because they are SMALL and always SUPER busy. But everyone behind the counter is nice and helpful despite how hectic it is.“
“Love the vibe. Friendly people. The drinks are always hot, or extra ice depending on what I get. I like the donuts, stand out. Unique flavors. Everyone here is generally pretty nice and helpful. Service is always a 10. I'd recommend the place.“
“Very efficient, kudos to the staff for keeping this place running every week day morning. This location is VERY busy. Sometimes there’s barely any room to stand. I usually order on the Dunkin app when I am getting out of the Wall St subway. By the time I get here, my order is ALWAYS ready.“
“I was having quite a terrible day that started the day b4. I was exhausted and my back n neck were Killing me caused by my backpack so I sat and charged my phone and nobody said or bothered me. having been given the opportunity to relax nd not have to leave after 5min allowed me to travel and complete/resolve all my booked appointments that day. Thank you very much. 🫡“
“I went to this dunkin at 12:05am and didn’t not expect to meet the nicest 2 gentlemen working behind the counter. Please give Alim a promotion! He deserves it! we were making conversation and he didn’t skip a beat and was still working hard wiping everything down and cleaning everything I respect it. People that are this kind deserve to be recognized“
Coffee Shops • $
“This is my favorite Dunkin Donuts. Very fast, clean and they always remember my order when I return.
Kid-friendliness: My kids love dunkin donuts. This location always has the promotions and the extra gift bags. They love it. Very clean and friendly.“
“This is one of my favorite Dunkin Donuts. The staff is very friendly. They try to remember your favorite order and are always trying their best.Sometimes they have trouble with the App, but that's every Dunkin, idk why.This is a great place to go if you want a quick meal, give these people a tip, they work hard and have to deal with aggressive pan handlers every day.“
“I didn't think there were 24 hour dunkin left since most eateries close at midnight for the latest nowadays. It's small but not cramped. And it feels just right. They always have decaf when I come by. The donuts look decent and not like it's been out all day.
Wheelchair accessibility: Sorry, but I saw none. You have to walk up 3-4 short steps.“
“The staff are incredible. Always consistence with how the drinks come out. Love coming here to sit down and enjoy the view. The only issue I have is the Jewish teenagers that come here on the weekend. They leave their mess on the table. Most of the time I have to clean after them so I can sit down.“
“they deserve more than 5 stars this is legit the best dunkin donut spot there is it’s needs more recognition than it gets from the staff down to the coffee and food down to the army the cleanliness i travel all the way from where i live just to get my coffee from there ! they always always make my
coffee right every single time . the staff deserve bonuses ok they are angels literally “
“I ordered an iced coffee here and it was immediately stolen lol. But the employees were really kind and happily made me a new drink. Great location in midtown. No seating or anything inside and it’s a little crusty looking on the outside, but is super convenient for a quick pick-me-up. Overall, would recommend, but pick up your order quickly if you order online because piranhas are waiting!“
“I work a block away from this Dunkin’ and commute on the subway, so this location in the 5 Av-53 St station is ideal for me. I stop here for coffee multiple times per week (and have for a few years), and have to say this is the most consistent location I’ve ever experienced. I stop at other Dunkins and sometimes the cold brew is weak, iced coffee is bitter, or they don’t read the order right and I end up with 37584 pumps of flavor when I asked for 2 - but that has never happened to me at this location. The staff here is always friendly and fast, and their prices tend to be good too (they’re cheaper than the ones by my place in Queens). As long as you don’t mind going down the stairs into the station to grab your order, I highly recommend it over the other locations in the area.“
“On an unusually warm October’s day, this place was like waking into heaven. Not crowded. Comfortably air conditioned. Three employees waiting to serve me. And they were so pleasant! Plus the coffee was piping hot and deliciously fresh. My compliments. ♿️“
“This Dunkin’ location is incredibly clean, spacious, and well-lit. It’s in a prominent spot, and I love that it's right next to a Pilates studio.
The atmosphere is unusually pleasant. Other customers here seem especially friendly. I also appreciate that it appears to be run by a crew of minority women.
Overall, I enjoy coming here for the occasional treat, though the food and drink are standard Dunkin’ fare. Definitely one of the better NYC locations!“
“Honestly one of the best Dunkin’s I’ve been to in Manhattan. It’s harder than you’d think to find a location that makes the drinks accurately (or taste good at least) and is quick and efficient with orders. They definitely know what they’re doing here. I’m here almost every morning before work and my drink is perfect every time.“
“If you need a quick grab while in FIDi. Chances are that you will end up at wall street subway!! A friendly Dunkin right infront of subway enterance!!there is also a designated smoking spot where you could enjoy your smoke with a fresh brewed cup or coffee!! I enjoyed my experience!! 5 stars for the service! Hard working professionals!“
“Great service, fast and efficient.
Loved the brown sugar iced shake drink..
It's been 7 years since I managed to get one of these and got a few while on Vacation.
I did have a few of their doughnuts too as it would have been rude not too.“
“I got an ice coffee from this location on Saturday and it was so delicious. The young man did an excellent job withmaking my coffee.
The store was clean and the 2 young men were polite. I will definitely be going to this location again.“
“It was no one at the register and then the guy came with attitude 😒 and I said: if you don't like your job you could quit and then him and his coworker started talking in their language which pissed me off...and a client was so rude too.“
“My first thoughts in 2025: I used to stop by this location almost every day on my way to work and was greeted like family by the staff, especially a jolly man who I assume is the manager. I went back today for the first time in a year after a job switch and received the warmest welcome, as if no time has passed at all. Thank you for bringing cheer to the start of every day and 2025!“
“I love this places it’s the best one these lady’s are amazing workers there take time to make your stuff correctly I’m telling you all if you haven’t been there yet I’m going to need you all to pull up and see your self this the best dunkin’ Donuts ever I promise you all“