Dunkin' Donuts in Brooklyn

“I just need to say this: I don’t care about the atmosphere. This is a 24-hour Dunkin across from Wyckoff Hospital, and I know this location can get a very difficult crowd at times. I work in the service industry myself, so I know exactly how challenging people can be.
This Dunkin happens to be the closest one to our home, and whenever I stop by with my dog — during the day, early in the morning, whenever — the people working here always greet us with a smile and are genuinely happy to give him a little puppy cup. And I have to say, it has become one of our favorite little rituals and honestly one of the sweetest moments of my week with my dog.
I especially want to thank Abdul and Neila. You are both wonderful. What means so much to me is that your kindness never seems transactional. It doesn’t matter how much I ordered that day or how much money I spent. You see us, you smile, and you are simply kind. There is always a puppy cup for my boy and a smile to go with it.
Those small acts of kindness may seem like nothing when you’re working a busy shift, but to the person on the other side of the counter, they can mean so much more than you realize.
And this really extends to the whole team. I’ve encountered different employees here, younger and older, and everyone has always been incredibly friendly, welcoming, and kind to us. Considering how demanding this particular location can be, I appreciate that even more.
Abdul and Neila, thank you for being such lovely human beings and for always being so sweet to me and my dog. I notice it, I remember it, and I’m genuinely grateful every single time. You make an ordinary stop at Dunkin into one of the happiest little parts of our week. ❤“

“Staff is super friendly. They smile everytime I walk in to get my energy beverage. -- blackberry tangerine always hits the spot! Clean establishment. Always a pleasure to stop by!! And they always have 🍩 donuts! I have yet to come in and see an empty rack!!“

“Absolutely loved my experience at Dunkin! The coffee was fresh and delicious, the service was friendly and quick, and the staff was very welcoming specially Mr. Ali and Mr. Khan. They were very polite, professional, and friendly. They made the whole experience pleasant with their warm smiles and excellent service. Everything was clean and well organized. Great place to grab a coffee and a quick bite. Definitely coming back! ☕🍩“

“This Dunkin gets BUSY. I gave the 4 stars for the food because I love Dunkin. Definitely a guilty pleasure. But the ladies in there handle the orders like a champ. It can't always be perfect because of the rush that comes and the online orders but they are great. Bought come across the usual Zombie in there or at the front door though.“

“Amir is the kindest person in all Greenpoint. Every time I go there to pick up my order, he has it ready for me. He always has a super big smile and I love seeing how kind he is to his employees. Best Dunkin' Donuts in all of Brooklyn.“

“This location is very convenient I come here kind of often. But I will say I love the manager and how he keeps everything clean and how he keeps his employees in check making sure they do the right thing. I was just in there the other day and he was making sure his employee had his gloves on and speaking correctly to the customers. Couldn't ask for a better person in charge will continue to come to this location“

“Been there twice at night, the gentleman behind the counter does everything and at excellent quality. Very speedy, very nice and polite, remembers your whole order while greeting you with a smile. Everything that he makes (drink wise) looks like it's being professionally made for use in a commercial. Will definitely be going to this location almost exclusively.“

“It takes a lot for me to leave a review. But good god does this place deserve 5 stars. It’s hands down the best customer service experience I’ve had in a Dunkin, and arguably some of the best in New York. I feel so welcome every time I step foot in the door. Staff? Professional. Coffee? Delicious. Cleanliness? Pristine. Go here.“

“My drinks taste good when the people behind the counter focus on listening to what I order instead of judging the kind of drinks I ordered by how much sugar or syrup I ask for. There's a girl who works there who always gets my order wrong - even though I'm reading it slowly and I even show her my order on my phone. The donuts are stale - I like old-fashioned. This place is in the middle of nowhere and no AC.“

“I rarely give 5 Stars to a Dunkin, or any fast food place for that matter, but they really went out of their way to be nice and helpful at this location. My wife and I had difficulty ordering through their app for some reason, and the guy in the place was very patient and helpful and friendly, and although he had the same problem with the app, he managed to get us what we wanted. Also a very clean place, with plenty of free parking in their lot out front.

Parking: Plentiful

Kid-friendliness: Very kid friendly.“

“It's regular Dunkin food nothing to complain about. Service is okay. I have to always count my change because they give incorrect change alot. Also I was given food without gloves. I threw it out because I was disgusted with the hands that served me. Dirty fingernails and calluses. I don't trust the dining area because it's always messed up with a spilled drink or an order not disposed of.“

“This dunkin location performs well above others in the area. They are high volume enough that the donuts taste fresh. They actually stir your coffee before handing it to you. The food is always hot. The staff actually recognizes you if you are someone they see often and hand you your mobile order without you even having to say your name. That is something I really didn’t expect from dunkin but was pleasantly surprised by. They also keep the seating area clean and actually have seats unlike most nyc locations. Just a great Dunkin!“

“If you go there enough the staff is friendly, will remember your order and have it available for you.

The only problem are the aggressive beggars right at the door. It makes you not want to go back. Every day like clockwork they are out there asking for money. I didn't ask you to open the door for me. They are at every gas station, begging like crazy. It's ridiculous that they are allowed to do this.“

“It was fine. For thos Dunkin donuts, I believe that the people working there are mexican so you might not hear what they say at first becuase of their heavy accent. All you really have to do is listen closley honestly. Clean lobby, and of course some tables here and there. For that I give 4 stars.“

“This morning it was such a disaster with dealing with the waiter/cashier she has such a bad ass attitude that nobody from MTA likes, whenever you ask for something it seems to be a problem and the manager who runs the place need to revamp his staff or corporate will be getting a call from me by the end of the week before the Holiday.“

“This is the best Dunkin I have been to anywhere in NYC. They are consistently amazing. The way they get your drink order PERFECT is their strongest point. The food is always prepared properly and cooked well (not over or under done.) All my coworkers and and I agree they are the best. Not to mention they are polite and professional, consistently pleasant. They aren't nice in a phony way, it's genuine. And last but not least they are fast. I wish all Dunkins were like this one.“

“Delicious Dunkin’ Donuts and super convenient being inside the supermarket! It honestly changes the entire shopping experience! grabbing a coffee or a treat while shopping makes everything better. Fresh, tasty, and so easy. Definitely a win! ☕🍩“

“Place was clean but all the condiments were put away early and available upon request. With the homeless coming in and asking for drinks from the customers, that explains things being put away. Also, I ordered a coffee roll, but it wasn't cooked thoroughly so I had to pick out the raw dough, but the flavor was good.“

“I'm not kidding when I tell you this Dunkin' Donuts is probably the best I've had and I don't know what it is about the donuts they're so delicious and I've been eating Dunkin Donuts since I was a kid so I've tasted many many of them but I don't know what it is about this one I don't know if it's because it's kosher which doesn't matter to me but it just tastes so good and not extremely sweet just FRESH.“

“First and foremost good morning! What a great way to start mine because not only do I run on Dinkin I run my best with greatest Dunkin customer service. Here at 1710 Eastern Pkway has just that. I INSTANTLY got greeted by Kanapathipil with such a genuine friendly smile. He then proceeded to take my order and listened and fulfilled. I ordered a sausage egg and cheese on a croissant with my cheese melted (delivered), a sweet black pepper snackin bacon, not too toasty (delivered), 10 munchkins, 5 glazed chocolate and 5 glazed blueberry, can’t mess that up and a medium iced caramel macchiato with caramel drizzle on the bottom of the cup then topped with whip cream and a little more caramel drizzle and yet again, HE DELIVERED!!!! Everything wa great. I then wanted jelly for my sandwich, yeah, it’s been a thing I’ve done since high school, it’s actually tasty and I forgot you have to pay for those now until the girl that was making the food and looked at me like umm I can’t do that then turned to Kanapathipil who I then figured was either the manager or shift supervisor and told him and he instantly with a head nod of assurance saying give it to her, no ifs, ands or buts, no sorry it’s an extra charge for that, none of that. She handed the jelly to me. He then came back and asked me if I needed a plastic knife, I would have eventually realized I needed one but I said oh yes, very kind, such GREAT CUSTOMER SERVICE!!!! Not to mention that in the hour I’ve been sitting in here enjoying my food and writing this review and sipping my coffee there have been about 10 guest that came in greeting him as regulars, like they look forward to seeing him and him then. Just so pleasant. Ohhhhh, and he gave a dog a doggy cup of whip cream. GO KANAPATHIPIL!!!!!! Keep up the amazing work!!!!! I will be back for sure. I will now become a regular when in the area. Thank you for being so pleasant and for making my coffee PERFECT!!!!!“

“Inside a Shop Rite. Can’t believe the price of donuts. Ouch! Price changes but they still haven’t lost that donut great taste. It’s a bit crazy being inside a supermarket but I was lucky since I forgot to pick them up before I left my town. Service was pleasant!“

“I came yesterday and discovered Karisma wasn't there. My cappuccino blast was horrible. Sunday morning I seen Karisma and my drink was what the Dr ordered. Days when she's not there I'll wait because my drink never comes out right. Thank you Karisma.“

“This place is the absolute best. It does get crowded at times but it is in a very busy area so that's expected. Aside from that, the employees are always welcoming and attentive of your order. Because of health complications I have a very complex order and they always make sure they get it right every time. Awesome location!“

“This Dunkin' location is a lifesaver on busy weekday mornings. The morning crew here runs a tight ship—even when the line wraps around the store, they plow through orders with impressive speed and stay polite under pressure. The store itself is clean, bright, and well-maintained, with a couple of small tables if you want to sit for a minute, though most folks are just grabbing their fix and running. Always a seamless, reliable experience when you need a fast kickstart to your day in the neighborhood.“

“Been going to this location for years. If you hit it at the right time, the donuts, drinks, and folks there are great. On the off occasion, the donuts are very stale and the drinks taste burnt. It's pretty hit or miss in that regard.

I've never had a complaint about the people working there, they're especially kind to my sister - she is disabled and everyone has been incredibly patient while she practices ordering and paying and such.“

“I come to this Dunkin almost every day, and every time Amir gives amazing customer service. He’s always smiling, friendly, and makes sure my order is 100% correct every single time. He goes above and beyond to make customers feel welcome. Employees like Amir are the reason I keep coming back. Thank you, Amir, for your hard work and positive attitude—you truly make every visit better!“

“Staff is fantastic and it’s my preferred Dunkin. They just renovated and the poor staff is blinded by the morning sun for a few hours. Can the owners please do something about this? I was just there this morning and the poor things wouldn’t dare complain but it’s not a great situation for anybody.“

“The dunkin donuts on church and nostrand, is the best dunkin donuts I ever been to in brooklyn. I go there every morning before I go to work, the 2 young ladies that run it, is awesome, the courtesy and respect they have for every customer is the best., another good thing about that shop is, its always clean, the floors stay clean ,no garbage on the floor and they tables are wipe off and clean,I been to alot of dunkin donuts in brooklyn and the workers dont even say good morning all they do is take your order and money, sometimes the food is burnt or warm. I would choose this d&d anytime. Love you ladies stay blessed“

“We came here many times, I don't know why I didn't review this place lol. This is one of the best Dunkin we have ever visited! The people who work there are very professional and nice. They greet you nicely and take their time to fulfill your orders. Shout out to Parveen (apa), Shaon, Pavel, Minhaz, Stanly and Kishwar. They are a very efficient team. We wish them all the best! 👌🏾🙏🏾🤘🏾“

“This is one of, if not the very, best Dunkin I’ve ever been to!! The workers are super friendly and understanding. They’re super helpful (especially the manager) if anything is wrong with your order, or even if you don’t like the item that you ordered yourself. They are also extremely clean, I’ve never seen them touch anything else with their gloves while preparing food orders. The inside is also very clean and the sitting area is spacious and neat. I’ve seen a review say something about an employee scanning to get points for themselves on a customers order, but I see nothing wrong with that. If the customer doesn’t have the app to scan during that order, there isn’t anything wrong with taking that opportunity to scan for points, I don’t see anything wrong with that. Infact, I’d be happy to help an employee out that way. Just because I couldn’t get the points, doesn’t mean no one else shouldn’t. Learn to be kind with others, workers and yourself guys. I’ll definitely be coming here over and over again!!“

“I came here for a big order for work - 3 dozen doughnuts, and 2 box o' Joe.

Mira was the only person working and she managed to accommodate my order in a timely manner while assisting other customers on line.

Mira was very polite and provided great customer service, even under a lot of pressure from multiple orders.

Thank you!“

“My absolute favorite Dunkin' in Brooklyn! The team here is incredibly efficient and always gets my order exactly right—which isn't always easy during peak hours. Whether I'm grabbing a quick iced coffee or a dozen donuts for the family, I always leave with a smile. Five stars for the hard-working crew at Canarsie and Rockaway. Don't forget to use your app“

“Very accommodating staff, able to do customizations not available on the app. Very friendly and efficient as well. Drink was delicious, it was a lemonade. Highly recommend this location, 5/5 stars. Only wish there was a little more color in the store but that's moreso because all the new Dunkin's have lost their color. Very clean store otherwise.“

“Wow, I was surprised but it was pleasant inside Dunkin. Considering that it is located in Brownsville and believe it or not, Brownsville Brooklyn is coming up. Well Mother Gaston still is not my recommendation for anyone who wants to just go hangout or go for a stroll, there are still many drug dealers there. I live in the neighborhood so I feel I can go anywhere. All in all it felt as if I was somewhere else.“

“I got in and out with no problem, the ladies was helpful.Place got busy fast, but they clear the line quickly.I only ordered box coffee and hot chocolate.

Parking: Not a big lot but people come and go fast.

Wheelchair accessibility: Yes.“

“I am really surprised to read all these negative reviews. My experience at this Dunkin Donut was one of the best. The manager and the associates were very professional and attentive. As a customer I felt very welcomed and appreciated. The best part of the visit was the tea. It was one of the best, just like how my mama would make it. The donuts and egg sandwich were on the money and hit the right spots. I will definitely be returning to this Dunkin Donut whenever I crave good breakfast and friendly customer service.“

“I usually come by on Wednesdays in the afternoon.There is one guy with glasses who is always so nice and refreshing,I love that he always gives me advice/heads-up on my orders just in case(i tried a drink once w extra toppings thinking it would taste good and it was really bad)🤩I would love to give a 5 star just for his services alone but im giving a 4 star because i decided to come not on a Wednesday recently and was completely ignored by staff so much that customers had to let them know I was actually waiting ahead of them😅 and the drink wasnt up to par 💔“

“My favorite stop before work! ☕ They’re always busy, but the service is consistently great. I might come here a little too often 😂—sometimes my coffee is already ready by the time it’s my turn! It’s such a thoughtful touch and shows how well the staff know their customers.

The two gentlemen who work here always make my drink just right, and I really appreciate them! I also love that this location has a Baskin-Robbins—it makes it even sweeter. Thank you for making my mornings better! 💕 -Liz“

“Visiting this Dunkin’ location in Brooklyn was a convenient and pleasant experience. The place has a fast-paced but organized atmosphere, typical for a busy coffee and snack spot in the city. The service was quick, and the staff managed orders efficiently even during rush hours. The menu offers a wide variety of coffee drinks, donuts, and quick breakfast options, making it a good stop for both takeaway and short breaks. The interior is simple and functional, focused more on speed and convenience than staying for long periods. Overall, it is a reliable place for a quick coffee or snack, especially when you are on the go in the area.“

“This location is the nest super convenient to me besides the one (walking distance from my house), this one has a drive-thru and like 5 mins. from my job. Everyone there are very nice....yes nice but if you happened to come across/encounter with the young lady (tall, slimmer and look younger than the rest (not sure why they have her at drive-thru). She is ALWAYS messing up orders and overcharged. She's nice and genuinely didn't mean the mistake- I try my best to avoid wherever section she's at. Other than that there's nothing much to say.“

“Finally opened after seeing the sign up there for over a year. The one next to the train station closed and it wasn’t that good. This one is further down but everything tasted fresh and not old and dated looking. Customer service was good and inviting. Dunkin’s are going to be great or bad no in between. Dirty and old looking or new and clean. Glad this one is new and clean and hopefully they can make it stay looking clean and have great customer service.“

“I honestly had the best coffee this morning and I have to admit its consistent every time! Shout out to the morning staff because they do an excellent job. Everything is neatly packaged, not forgotten and properly made. I don't think I've ever been to this store in person and im glad I dont have to because they do such a great job with delivery!“

“These Dunkin's are absolutely fantabulous because of the way I feel the moment I enter the business. It's always the friendliest hello how are you and if I let them know that their customer service is off IMMEDIATELY an apology is given and if not I write a review without ever returning to that specific Dunkin Donuts. By Grace this has never happened.“

“I've had Dunkin where the employees don't know how to make coffee. I was worried this would be one but their coffee tastes the way it should. It's always clean when I go and they move the line reasonably. I've gone before 8am and after 4 and had the same service.Features: They have the seats back“

“Dunkin' on Brighton Beach Avenue is a reliable local pit stop for commuters, neighborhood residents, and visitors seeking a fast caffeinated boost or quick bite. Located right near the busy corridor, it provides a convenient option for grabbing morning coffee or an afternoon treat on the go.

Their menu features classic signature drip and iced coffees, espresso beverages, cold brews, and seasonal flavor swirls, along with a full display of freshly glazed donuts, Munchkins, and bagels. They also offer a variety of hot breakfast sandwiches, hash browns, and wrap options made to order. The crew works briskly to manage steady counter lines and mobile pick-up orders efficiently.

While seating is minimal and the space is tailored primarily for quick grab-and-go service, the consistent menu items, fast-moving service, and early morning convenience make this Dunkin' a solid four-star staple in the neighborhood!“

“The food was great, all intact, donuts, croissants, munchkins, refreshers, rolls, and you name it! The atmosphere was noisy, loud from outside, motorcycles reving outside. The service was astonishing slow. They had to get 2 people's orders that didn't order from the app before me, and they literally came after I came in the store. Also the tables were filled with napkins, not as crowded as it seems.“

“Came in for a quiet evening dinner with my partner expecting nothing in particular and ended up with one of those properly memorable nights you don't see coming. The whole experience just clicked from the first hello. We were welcomed at the door with warmth that felt genuine rather than rehearsed, given a lovely table that felt thoughtfully placed, and looked after throughout the evening by a server who was warm, witty, and clearly knew her menu inside out. Her recommendations turned out to be the best things we ate all night, which always tells you something about how well a place is run. The food was honestly some of the best we've had in months. Every plate came out beautifully cooked, properly seasoned, generously portioned, and presented in a way that felt considered without being precious about it. We worked through a starter to share, mains each, and a shared dessert at the end because we couldn't resist. The pacing of the meal was textbook and the atmosphere stayed warm and unhurried throughout. The bill at the end was a kind surprise — very fair for the quality of everything. Already booked again. The kind of place that quietly earns its reputation. Lovely.“

“Every time I purchase my coffee I ask for a certain type of coffee, I always ask for extra ice, and my coffee is not made that way they give you very little ice it's supposed to be iced coffee and the coffee is hot, and it does not taste like real coffee at all. At first it was strong now it is so weak. This makes me so sad 😔I'm starting to feel like I need to stop drinking Dunkin donuts coffee“

“They mess up almost every order.
Today they were about to give me plain bagel instead of “everything” but I caught that while they were cutting the bagel. So they gave me an “everything” bagel. But when I got home I discovered that my veggie Sausage egg and cheese sandwich didn’t have any sausage.“

“This is a dunkin' donuts.That is on a gas station in the middle of the belt parkway in brooklyn new york. It is a very small dunkin' donuts with nowhere to sit and pretty much nowhere to move. All you can do is order and stay out of the way of other people trying to order or pay for gas. Other than that, if you're there to get coffee or basic dunkin', donuts, you get your order and leave, there's nowhere to sit or stay.“