Tim Hortons in Williamsville

“The manager/supervisor at this location on 5/29 was exceptional, going above and beyond to provide great service. Despite the busy morning rush at 8 AM, I received the wrong drink at the drive-through and went inside to have it corrected. The manager took the time to step away from preparing food items to personally apologize, promptly fixed the mistake, and even offered a gift card. This thoughtful gesture made a big difference—outstanding customer service!“

“Convenient place to stop for a coffee and breakfast sandwich. They also serve hot and cold lattes, hot tea and delicious cold brew coffee. Depending on the time of day, there can be a long line at the drive thru. However, service is always good and they treat their customers well.“

“Tim Hortons at 5140 main St was the best experience at any Tim Hortons hands down. Greeted at brkft lunch time change by the sweetest polite accommodating young lady. Best first impression. Then our turkey club was super delicious, couldn't believe it came from a fast food establishment. Noted all the employees working in harmony with positive attitudes. If one employee was busy, another employee immediately stepped up. Eating there made our day. Those wonderful employees deserve something.“

“Great coffee place and bakery has become pretty excellent too. My only ding is that I grew up in the area and prior to COVID all Tim Hortons were open 24 hours and it was incredible. Now they close closer to 10pm and open at 6am. Understandable but sad.“

“I stopped here to have some hot chocolate & a breakfast sandwich. I was an hour early for a job interview. The atmosphere was wonderful. The other guests weren't too loud & the table/chairs were clean/non-sticky. The cashier was friendly & got me some jelly when I asked for it. Will visit again when I'm in the area.“

“I love this Tim Hortons.. Anna is the most friendly, helpful, and smile the whole time while she helps and serves you. She also help me with the app. I really like her kindness and spirit. You really make that place Anna. Thank you for your help.“

“Actually was at Charlie The Butchers and Tim Hortons awesome sandwiches they even had prime rib roast beef and my fiance loved the turkey my father of course got a triple triple from Tim Hortons and he loves hot coffee cuz they don't give it to him at the nursing home“

“This place was very sanitary and is covid friendly, you go in 1 door n out another, u can't go in without a mask they'll turn you away, they wear gloves on any transactions, and change them after every one, n have hand sanitizer n are very nice. I recently had 2 back surgeries n was excited to be able to walk into a Tim Horton's for the 1 time since, I got an ice cappuccino, got in front of my car n fell n it went everywhere, my mother in law helped me up n got a little cleaned up and the cashier gave me another 1 for free, of course I'm in the hospital now because of falling, but I'd recommend this place to anybody, they're sweet and sanitary“