“I am giving Tim Hortons stars because they always get my order correct. lately fast food places just be throwing stuff in a bag, even when they repeat your order is still wrong! Not at this one. I come here and get the same thing every time ?. that is why I’m giving Tim Hortons a five out of five. thank you“
“I had a great experience here today. The drive-thru team member and the manager were both incredibly helpful and kind.
I’ve been running on little sleep and it’s been a rough week, but they were patient with me even when I couldn’t decide right away. That small kindness really made a difference.
Thank you!“
“Thanks to the Employees for their kindness today. I went to order a 10pk of my Favorite Birthday Cake TIMBITS. And I was at the speaker for a few minutes waiting. I was ok. They apologized for the wait. I ordered and pulled up. Instead of a 10 pack. They gave me 20. And told me I didn't have to pay! Made my day! And their donuts always are fresh!“
“They are quick due to speed of service, which is understandable. However, they told me they didn’t have any Fruit chunks for the watermelon Refresher which was fine however they could’ve told me that they were giving me a bacon and cheese omelette bite on a sausage, egg and cheese croissant. My four-year-old was not happy.“
“Their Blueberry Muffins & Hot Coco.
Staff aren't friendly. Acted as if I was interrupting their gaming.
They never looked at me, no napkins giving and when I asked for them she said I put them in your bag but the muffin barely fit in that tiny bag so never got napkins.
Coco was great and buffin was awesome. Like I interrupted them and they were annoyed
Not bad-. Drive thru-. Again!! They acted like I was bugging them by stopping thru and ordering. I'll drive the extra few min to another store for my muffin and hot coco from now on.
Sucks.“
“The 2 women working the window were so friendly and positive! I was planning to get 20 Tim bits, but they told me that I would get the spring basket if I ordered 30. And they genuinely shared how cute it was with me, that I had to get more to get it! Appreciate happy and kind people!“
“I go to this place daily. Service is always amazing. The staff is the friendliest I have ever met and they truly care about it your order. The service is fast and timely every single time! I could not live without this place and the kindness Migdalia, Norma and Oswaldo have shown. They are truly beautiful humans and I get excited to see them when I pick up my coffee!“
“I normally don't eat out much but when I do I come here! My food and coffee is always hot and fresh, not once have I been disappointed the best part of stopping by my one and only tim hortons is the crew. They are all so nice and super funny, they definitely know how to make me have a good laugh. Best tim hortons in Columbus. To top it off they are so quick i pull up and my order is already ready and steaming! I couldnt believe it! Highly recommend to everyone! Thank you stelzer all of your are awesome!“
“One of my favorite Tim Hortons to visit. I frequent the their drive thru about twice a week. I’ve also visited this place to do my homework. Nice and comfortable furniture. Modernly decorated, functional technology used for entertainment and wall decor. The staff are awesome. Food is always great. Coffee is always fresh. Parking spaces on the right side of the building when entering from Livingston Ave. Decent prices.“
“The staff is always super friendly and very personable. I make an attempt to visit several times a week while I work!
Huge shoutout to Lonnie!
Lonnie is my guy! He takes the time to remember my orders and ask about my day or week. Numerous times I have seen him taking on a huge line of customers by himself and he has such a good attitude about it. He is one of the main reasons I order at the Riverside Hospital Tim Hortons as opposed to the one close to home.
Thank you for all you do Lonnie!“
“Our experience here has been mixed, although today there was someone in the drive through who was capable. A friendly comment and a smile from the cashier go a long way in making someone’s day brighter. I should have got his name. Nice job this time.“
“10/10 the people here are not the most outwardly friendly, however, they all seem to genuinely care is you actually get that you wanted. They are quick and efficient while ensuring accuracy. Everything is fresh and the inside is clean so whether you grab food and go or eat in, it's a pleasant experience.“
“Very loyal, devoted(some crew have stayed here for YEARS, even thru the pandemic hardships), impressve staff who not only accommodate my morning routine, but they go out of their way to be kind, informative, and cheerful to their customers; brightening peoples days. One latte ☕?& donut ? at a time. The fave Timmy's in my book. Highly recommend this location for the positive & friendly atmosphere alone.“
“Super friendly and nice team! I had a larger order and they were happy to fulfill it and even write names on each single item on the list. Doing it all while smiling! They even offered to help me carry it to my car and carefully placing it to avoid spills and messes! Great service and a very nice and professional team 👏 THANK YOU“
“Its 630pm and I just tried to go get my sister and I a coffee (I was just here at this location on S High St. this morning) and now there are signs taped up on the drive thru menu, front doors, and on the drive thru window that says “closed until further notice”???? Does anyone know why???“
“Several times now, including today, we have gone in to order and had to wait while everybody works the drive thru. They know we are there but they don't wait on us. After 10 minutes we leave. We are frequent customers. We like the food, but I don't understand why we are ignored in favor of the drive thru. After a car or two goes through, we have been waiting longer to place our order than anyone in the car line.“
“I was so impressed with how sweet everyone was in the drive thru, my coffee was perfect and my food was exactly how I ordered it. The neighborhood is a little sketchy but well worth it for this kind of customer service. Thank you for starting my day on such a good note!“
“I’m shocked reading negative reviews…. My children and I went into this location this am for breakfast and we were greeted as soon as we came in by employees. Every one were smiling laughing and working. At one point it became extremely busy but they were still very kind and constantly apologized for each persons wait. the prices are a little bit high but overall my experience was good and will return. Also wanted to see what age do y this place start hiring? It seem like fun environment to work“
“Ordered at roughly 9:58 am 11/8/24 . Severed by a younger woman who I didn’t catch the name of. Best Tim Hortons I’ve ever had. The chocolate dipped donuts were the best I’ve ever had there. Super fresh and tasty. I always order extra whipped cream with my hot chocolate and never get it but I could tell I got it this time and it was amazing.“
“I’ve been coming to this Tim Hortons for a while now. Mostly early early mornings. And I’ll say, it is the most enjoyable experience. Everyone is so friendly, kind, prompt and cheerful (not over the top cheerful, just naturally pleasant and cheerful). I love coming in and being greeted and then the food is always top notch, and when there is some sort of issue, it is handled right away, and above what would be expected.“
“Absolutely love this Tim Hortons due to the Staff. They are friendly, attentive, and genuinely nice people. I originally wrote a more detailed review with a 5 star rating, but, I just noticed that the original review was deleted and only 4 stars were posted. Very strange. So, I am posting this is lieu of that one.“
“The baker that is know there he's been working for Tim Hortons over 20 years he's the best he started at Westerville Dublin 161 and Bush know sawmill so hopefully u can enjoy the passion he gives because as u can see he loves given his passion to his community ? I
Vegetarian options: They do have some items that are vegetarian
Kid-friendliness: They have outside seating with tables and chairs fireplace with chairs and tables inside TV that atmosphere is amazing“
“The Tim Hortons at this location is good as any other. Fresh Honey Dipped doughnuts and correct amount of sugar and cream That I had ordered--Most places can't get the latter correct.
I did not like that my Iced Coffee was filled to the Lid with large chunks on ICE. Didn't like that. Especially after paying over $4 dollars for a drink.“
“The place was super clean , it felt like the store was obviously taken care of. There wasn’t any dirt in sight. Not only that, everyone had superb customer service from the moment I walked in the door. I was greeted and had no issues ordering. I definitely will be going back to this Tim Horrins. I will for sure be coming back!“
“I enjoy hitting this Tim's after dropping my husband off at work. They always have fresh and good looking donuts. The coffee is always on point and have never been told a machine is down. The drive through staff is always friendly a d fast.“
“Aza was amazing!!! October 15th I stopped and got a coffee and my favorite ham and swiss croissant.. he is absolutely my favorite employee!! He is always so happy and enthusiastic with customers it's so respectful and delightful for someone who works in the morning on their way to work and throughout the day... I appreciate his patience and enthusiasm to serve his customers and therefore he gets five stars from me!!!! Aza is everyone's favorite!!! 🥰🥰🥰“
“I ordered the bacon egg and cheese croissant breakfast sandwich. The picture on the menu didn't really match the sandwich I received today. The croissant was super flat and a little charred. The egg covered a third so most bites were empty. Don't flatten them please!
I didn't receive a napkin either. 😩“
“I have been to many Tim Hortons from the border of Canada all the way to now Houston TX and my order is always the same.. I want to give a shout out to the young man who made my Chipotle Steak Wrap on 25 July around 2pm, it was the best one I've had.“
“Sawmill 161 and Dublin Monday's Wednesdays you're number one best baker is not there Tuesdays Thursdays evening Friday evening Saturday morning Sunday perfect time you will have an amazing cooking donut the place is amazing but there is one in particular Baker he does perfection he's amazing not this tim Horton sawmill“
“I just wanted to do a review to tell DD, who I think might be the manager but not for sure and if you're not the manager you should be.! But thank you for this morning for all your help and for your extra hard work. you went above and beyond. And for the young man working the window there was absolutely no reason for the amount of attitude and facial excretions you were sending my way! My ask were no big ones! And maybe you were having a bad Morning and that's okay but don't work the window if that's the case. okay thanks bye :) And thank you again DD :)“
“I'm really not sure why this Tim Horton's only has 3 + stars but it deserves 5. There were no lines on a Saturday. I was greeted with a smile by the employees. I was attentively waited on. It was a great experience. Also get the Timmy bites. Soooo good!! Will come back here when I'm in the area.“