Customers` Favorites
“Favorite coffee house! Friendly staff, delicious drinks, and the best sweet treats! Even their apparel is awesome and super comfy!“
Customers` Favorites
“Highest quality coffee in Columbus,“
Customers` Favorites
“ORBC is a great place to hang out with friends, to enjoy the patio, to read a book, and to have a bigger gathering. I really love their hot chocolate. 😊❤️“
“I love visiting Family Room Coffee and Bake Shop! Whether I'm making a stop with a friend or having a mommy and daughter outing with my young girls, it's my favorite place to grab a drink. The chill atmosphere with comfy couches, board games, books, and great selection of delicious drinks and baked goodies make it awesome for catching up with friends or getting some work done. But it's also so Family friendly! We love the small tables and chairs, coloring pages, puzzles, books, and squishmallow pillows they have for kids. They also have highchairs available if you want to sit at the tables. My favorite thing might be the kids menu! All the drinks have fun names like "Frozen Unicorn", "Chilly Narwhals" and "Chilly Turtles" and they look adorable with whipped cream and sprinkles, plus taste just as good! This is one of our favorite places to go! I highly recommend stopping by for a visit!“
Customers` Favorites
“If I lived near Westerville I would visit Java almost daily to get their great coffee and enjoy the quiet atmosphere.“
Customers` Favorites
“Visiting from Arizona. Best meal I have had in my life. A must return to spot. Incredible doesn’t do it justice. I had the fried rice. Just go…“
Customers` Favorites
“I love Kitties. I am so happy they are in our neighborhood. The coffee is excellent. They have matcha which is excellent and the baked goods are so incredibly delicious. The only problem is they are really really good. I will buy a delicious scone with the idea of sharing it and I ALWAYS eat the whole thing. It's like I can't stop it is so good. Everyone is nice and helpful and the food and beverages are spectacular.“
Customers` Favorites
“Not only is this place amazing but the staff was so kind & knowledgeable & it was a really calm environment. We will definitely be back!“
“Beautiful space, friendly staff! Delicious drinks“
Customers` Favorites
“I love this place! So good!“
Customers` Favorites
“I was out Christmas shopping and decided to get a delicious treat. The batista was SO incredibly friendly! She helped me pick just the right drink! It is the most DELICIOUS pumpkin spice latte that I have ever had - and I've had a lot! The store was very clean as well. Just a wonderful experience. Thank you!“
Customers` Favorites
“Second time here and there will be a third, I promise you that. The customer service is above and beyond, like nothing you’ve ever seen before, they are super friendly and treat you like you’re a guest in their home. They have a question of the day you answer it and the answer and table number is called out and that’s when you know your order is ready. They make it fun! Their cinnamon biscuits are out of this world. I’m from NJ so biscuits to me are not my thing until I had these and the Manager Mike is super cool, humble and awesome! You can tell he treats his employees with the utmost respect because every single employee was amazing, friendly, down to earth it was a wonderful start of our day!“
Customers` Favorites
“Our waiter was Liam. He was polite and smiled. I was able to change the meal just a little to stay on my diet restrictions. He did an amazing job. Thank you Liam. The food was awesome and was excellent! I live over 24 miles away, but will come back and bring family.“
Customers` Favorites
“From the time you walk up this place is stunning! The flowers outside are stunning. The entry way is clean. Everyone greets you when you enter. Everything is well organized and clearly labeled. The prices are VERY reasonable for the quality of food you get. This is not Walmart lol this is incredibly well made pastries..
This level of pastry takes a lot of technical skill and training. We’ve lived all over the world and these are very rare. This was my first visit and I cannot wait to come back.“
Customers` Favorites
“The egg sandwich is truly amazing. Perfect!!!“
Customers` Favorites
“Family owned and top notch every time! Always 10/10“
Customers` Favorites
“We had a great time. Beautiful location, excellent coffee, seriously delicious food, friendly staff. We’re here from Wheeling,WV, but will DEFINITELY make the trip back!“
Customers` Favorites
“Thank you to Tim Horton's Westerville location for your generosity in providing some hot coffee to keep us warm while we decorated the house of a person in need. Your team's willingness to help out in small ways is appreciated beyond our words of thanks today.“
“This is my favorite tea shop! I live in Delaware but drive down here to get all my favorite teas!“
“ORBC is a great place to hang out with friends, to enjoy the patio, to read a book, and to have a bigger gathering. I really love their hot chocolate. 😊❤️“
“Thanks for your help Ian. RIDEhome will be my go-to shop going forward!“
Customers` Favorites
“The staff at St Ann’s ER was beyond grateful of the support during this time! The coffee donation was great! Everyone was ecstatic because all of the local Starbucks are closed ❤️❤️❤️“
Customers` Favorites
“So, I am sitting in the lobby typing this. I ordered the wrong drink, and my daughter spilled her refresher within 5 minutes. This is important because the staff's customer service and kindness at this SB's location are at the next level! In today's world, this isn't normal. Way to go! 5 stars!“
Customers` Favorites
“I buy donuts for a retail store & it's morning meeting. Every time I am in this location, the staff are always very friendly and super nice. It is always clean and inviting. The food is fresh and they take care when I have a large order to make sure everything is packaged nicely so it gets back to the store safely. The store manager is very personable & takes pride in her store.“
Customers` Favorites
“We had a large group (10 people) go in for brunch today. I rarely leave my house due to health reasons. This was a very lovely, relaxing time. The food was delicious and service was great. Thank you very much!“
Customers` Favorites
“So good! Caramel crunch frappe chino!“
Customers` Favorites
“Not happy with the Starbucks here They were out of everything“
Customers` Favorites
“Excellent experience this am- pup cup was gone before I could get a picture!
Staff was friendly and doted over my pup. Too sweet!!
Vegetarian options: Definitely many options
Dietary restrictions: Good macro ingredients listed on the app! Thanks!!
Wheelchair accessibility: Standard accessibility“
Customers` Favorites
“1-10-24, Wednesday night, 20 minutes to close. I creep in with a guilty feeling, knowing I'm potentially that last minute customer who upends the pre-close cleaning routine...But...The young lady behind the counter was bright eyed and cheerful. I needed some help deciding, she offered the perfect solution: not a bit inconvenienced by me, had it ready in 3 seconds without batting an eye and wished me a good evening. I am so touched and impressed. Thank you for making customer service GOOD. I appreciate you. You made my night.“
Customers` Favorites
“This has to be the most amazing coffee I’ve ever had. A friendly environment, great food and excellent service. I’d recommend this place to everyone!!!!“
Customers` Favorites
“This Dunkin is the best Dunkin in the Columbus Metro area. We have been coming here for quite a few years and pass at least 4 other Dunkins and drive 20 minutes out of the way to get consistently good coffee and see the staff here who are always friendly and personable. I don't know why the overall reviews aren't higher. It is a very busy Dunkin, and the staff is really efficient at clearing the lines and order accuracy. The only thing I can attribute it to is the area, which is filled with extremely uptight, unkind and privileged people. We will continue to come here specifically for the staff and good coffee for as long as we are in Columbus. It's worth it to be greeted with smiles in the morning!“
Customers` Favorites
“Pretty loud guests. I felt like I should move to some people's tables since I was a part of their conversations. It was like a competition on who could talk louder by a few. Great, prompt service. Employees were extremely nice and accommodating. Fairly clean restrooms. Limited parking.“
“When people talk about Starbucks, they rave about the coffee, the seasonal drinks, the cozy vibes — but let me tell you, the real VIP here is the napkin.
Yes, you heard me right.
This humble, unassuming piece of material deserves its own round of applause. First, the texture: a beautifully detailed, almost braille-like surface that feels luxurious to the touch. It’s not just a napkin — it’s a tactile experience. Run your fingers across its dotted surface, and it delivers a gentle sensory pleasure that’s oddly grounding and satisfying, like you’re holding a miniature piece of eco-friendly art.
The feel is sturdy yet soft, with just the right balance between durability and comfort. Need to wipe up a coffee spill? Boom, handled like a pro. Need to dab a pastry crumb from your lap? Effortless. Need a fidget object to calm your nerves in the middle of an existential crisis about whether you ordered the right drink? This napkin’s texture is here for you.
Let’s also talk about the design: understated branding, earthy tones, and a commitment to recycled material that says, “Hey, we care about the planet too.” It’s the kind of detail that makes you appreciate the thoughtful touches Starbucks puts into even the smallest parts of the customer experience.
So next time you grab that latte or iced matcha, pause for a second and appreciate the tactile masterpiece they tuck beside your drink. This napkin isn’t just paper — it’s a star performer in the Starbucks lineup. Bravo, napkin. Bravo. 👏✨“
“I visited the Starbucks at Polaris Mall hoping to try a new drink I thought I would enjoy — unfortunately, it just wasn’t for me. It wasn’t bad, just not my taste, so I ended up tossing it and came back to ask for some water. I happened to mention the situation to one of the baristas, Megan, and she was incredibly kind. Not only did she give me water, but she also kindly offered to make me a replacement drink. Her excellent customer service and kindness truly made my day. Thank you, Megan!“
“Very friendly, efficient Starbucks location. I love that there is a cafe here, it is great to visit.
Dietary restrictions: Selection of non-dairy options
Kid-friendliness: Fruit pouches, milk and juice boxes, protein boxes, cookies and cake pops available for kids
Wheelchair accessibility: Fully accessible with accessible bathrooms“
Customers` Favorites
“Today while I was in the drive thru line and had already ordered, my 4 y.o. threw up violently in the car. I pulled out of line and called into the store to tell them why I was no longer in line. They still brought my drink out, told me not to worry about it, and she said, "I hope your day gets better."So sweet and excellent customer service. The coffee was exactly what I needed after the clean up was done too!“
Customers` Favorites
“I just wanted to give y'all a huge shout-out for brightening my day!! I came in just a bit ago and even tho you are very busy the whole staff was cheerful, even singing along to radio with customers and I got my order very, very quickly. Robert recommended an iced chai tea latte with a shot of espresso, which is amazing by the way, and Phoebe complimented me, everyone was so kind and it was overall just a really great experience so thank you all so much 💕 will be visiting more often now for sure you went above and beyond expectations, the staff you have now is amazing they are keepers !!!“
Customers` Favorites
“I recently moved from NC we don’t have Tim Hortons there. I went so many tim hortons here in Columbus and so far the best place is this one at New Albany. I love the people work here they’re so kind and they work fast with no mistakes to your order. Thank you guys.“
Customers` Favorites
“The female at the cashier this morning was super friendly .. give her a raise (red hair, freckles, blue eyes) lol. I wish I would of remembered her name.“
Customers` Favorites
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“Best coffee I've ever experienced. We need to get this on all supermarket shelves, and create Backroom coffee shops everywhere. I'm a true fan of the flavor.“