Customers` Favorites
Customers` Favorites
“Absolutely love this place! Super friendly all the time ! I fly in to see family and always stop in for a Romanburger Thank you for the great food !!!!“
Customers` Favorites
“Was hearing so much about Charley's cheesesteak, the article in the Call and Post is what really pulled me in. Came and got Philly cheesesteak and Old school cheesesteak with classic lemonade, the sandwiches was delicious and the lemonade excellent. Will be returning. Welcome to the neighborhood 👍🏽👍🏽👍🏽👍🏽👍🏽“
Customers` Favorites
“This is a tiny little shop that's been around for so long that is an institution in Coventry Village, on the same level as Tommy's. You can just feel how not-corporate they are, and I'm pretty sure that the owner works the counter, which I think is awesome. Their subs are all so good, and their bread is some of my favorite. A whole sub is a good investment if you want leftovers for the next day - it works out to around $6-7 a meal (for me at least). They have a drink fridge. There's no seating for dine-in, but they do have benches to wait - although I always prefer to drop into another store nearby and come back in a few minutes to pick it up.
Note that as of October 2024, the only credit/debit card they accept is Visa. It gives an option to tip on the card, so you don't need cash for that. I encourage tipping here, because the kitchen is open and you can really tell that they're working hard at it.
Vegetarian options: I forget which sub it is, but they have a mushroom sub that is absolutely delicious - one of the best veggie subs I've ever had. I'm not sure if have any vegan cheese, but let's be honest - why would anyone even want vegan cheese?“
Customers` Favorites
“Absolutely the freshest ingredients and delicious tasting sub I have had and for 2 people, including 2 bags of chips and 1 drink, VERY inexpensive.
Vegetarian options: You create the sub.
Parking: Plenty of parking in a free parking lot.“
Customers` Favorites
“Love the subs would highly recommend them!“
Customers` Favorites
“Good Customer service and very affordable food!“
Customers` Favorites
“What can I say. I've always liked there Roman burger and fries. I always say no cheese on anything and they would repeat what I say but I some how I end up with cheese on my sandwich. I am lactose intolerant which makes it hard on my stomach.“
Customers` Favorites
“Went to this location at 5 minutes before closing. Staff was just as friendly as always. Food was fresh, fast, and made perfectly to order. Can’t say enough wonderful things about this location. We always enjoy our service and food when we go here. This location is top notch!“
Customers` Favorites
“I'm new to the area and wanted pizza. But after reading all the bad reviews on most of the places here, I opted not to. I found Mr. Hero by accident. I'm glad I stopped. Their food is delicious. The man at the counter was very nice and polite. He was right when he said I would like it. Definitely will be back. ?“
Customers` Favorites
“Had for first time .My job ordered from them Thursday. I had the tune sub. Amazing.will be back asap“
Customers` Favorites
“I stopped by this past Tuesday, 3/5. The food was delicious and flavorful. I had the Italian sub and it was packed with fresh ingredients; not just bread. I was impressed with the two men working behind the counter. They were attentive, pleasant, were focused on their work, and checked up on me to see if everything was ok. It was more of a fine dining experience. The only thing missing were the white table linens.“
Customers` Favorites
“The person serving us here was absolutely amazing. Full of life, spoke clearly, made me feel welcome and just nice to talk to (from the few exchanges we had from when I was ordering). I’m not sure exactly why I enjoyed talking to him so much, he just seemed like a great guy. I don’t know his name but I believe he looked like he was in his 40s, African American and had a nice moustache if i may add. I
Hope he sees this review.
I really enjoyed the food here, I got a number 26 I believe. The Chicken Bacon Ranch sub in a regular size, would definitely recommend. The service was quick and easy, overall a great experience.“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“Got a medium corned beef and small onion rings. Menu says it comes with horseradish, doesn't say I have to pay.45¢ for less than a spoonful of horseradish, onion rings are 5. Paid over $22.00 for this and left a tip on top of that. Don't go out often and get food and I guess this is why. Extremely disappointed“
Customers` Favorites
“The food was GREAT! Very fresh and hot. We traveled 2 hours just to eat here and it did not disappoint!“
Customers` Favorites
“Very friendly and knowledgeable crew, they have a lot of patience and a good sense of humor.
Parking: Parking lot is free just a little small, not alot of room for maneuvering
Wheelchair accessibility: A wheelchair can get up on the walkway but there may be difficulty at the door it's not automatic“
Customers` Favorites
“2nd time here. 1st round, ordered God Father, AMAZING sub! Fella taking the order wasn't especially helpful, I let him know it was my first time there, so I didn't know the menu very well. Luckily a wonderful lady stepped up, and said something when she overheard. She was super kind and helpful. They always seem to be very accommodating to customers from what I have seen.
FYI* I get my sandwiches fairly plain, aside from signature oil, spinach leaves, but they will Load up toppings if u ask!
2nd order, I just ordered online to make it seamless, and it was. Staff was very kind, helpful and accomodating. Rest rooms were clean, tables clean, and clean work stations. They get an A+ from me. I'll be back, part of the Fan club. Lol Great stop for anyone looking for a great meal, fresh food, and CLEAN establishment. Thx DiBella's!“
Customers` Favorites
“Clean. Friendly. Letter from owner on wall said it well. They appreciate our business: nothing less than great product, happy service and clean environment is acceptable
Vegetarian options: More would be better. Would visit more often if more unique options.“
Customers` Favorites
“I love the food here. It’s literally the taste I crave all the time while I’m pregnant. The waffle fries and Roman burger are my favorite. I dip my sandwich in the cheese and it’s just amazinggg. It’s kinda costly and I always debate whether I want this or Charley’s but they win most of the time!“
Customers` Favorites
“Great food, great customer service! ⭐⭐⭐⭐⭐“
Customers` Favorites
“Visiting Cleveland for the rock n roll hall of fame stopped here for lunch, so glad I did. Great food great service, and seeing the staff work together as a full team was very refreshing. They got a little bump of business while we were there and they handled it quickly and accurately“
Customers` Favorites
“This location is the best to me I have 2 different other Mr Hero's near me on is not even a mile away in Shaker his the other is on Miles rd about 2 miles I will never eat there ever again the taste is not how I remember it but I was leaving work and decided to take a chance on this location North Randle and me and my wife was NOT disappointed love it and well worth the drive“
Customers` Favorites
“Love Firehouse Subs!!!! Their subs and salads are the best!!!“
Customers` Favorites
“We arrived kinda late and the restaurant was nearly empty for whatever reason. But the staff was nice and made us some tasty subs. I knocked off subs stars for atmosphere because we just drove 11 hours and the music was a bit too loud for our tired ears. But would definitely come back. Thanks!“
Customers` Favorites
“Deb Taylor - I always love it when ppl like you start right off with "foreigners who barely know how to speak English", and your post is FULL of spelling and grammatical errors. Pot, meet kettle.“
Customers` Favorites
“Food is good. Service and atmosphere is great. Everyone in the staff are very welcoming. They all worked really well to provide a really good dining experience. Tables and facilities are clean. Feels more like a *mom & pop* shop rather than a chain restaurant. Much better than other Penn Stations around the Cleveland area.“
“I order out a lot, and they always get my order right!“
Customers` Favorites
“We enjoyed our visit.The prices are just tad high.The food was really good though,and I liked the cheese sauce withmy waffle fries.The man who took our order wasnice and helpful.The lobby REALLY could have usedsome attention as all of the tables weredirty and trash was scattered around.It sure is a busy place as well.Oh, by the way, they've got lemonade and fruit punch. If you mix 2 parts lemonade and 1 part fruit punch... you get Sweetarts.?“
Customers` Favorites
“Placed an order for 4 sandwiches. Each was special order and they were ALL perfect and delicious. They were friendly and welcoming…will DEFINITELY go again.
Vegetarian options: PESCATARIAN
Dietary restrictions: Tomatoes, onions,peppers lettuces restricted and veggie sub was GREAT for a pescatarian.“
Customers` Favorites
“I ordered from Mr. Hero for the 1st time tonight. I when I got home I realized I didn’t have a second fry with my other meal. I gave them a call and they were very kind about giving me an extra fry. I soon realized that the fry was actually with the kids meal and that I had picked up an extra fries without needing them. Needless to say I feel dumb.The food was very good! I will definitely be ordering again“
Customers` Favorites
“First time ever trying a Mr Hero. Had a medium Hot Buttered Cheese steak. Waffle fries.(Like Chic-fil-lay) And a soda. 15$ fast service. Clean, well lit place. (You can dine in) Men's room had a sign saying "out of order" although a male employee used it...food was hot and flavorful. Not a bad experience.“
Customers` Favorites
“Helpful staff, delicious food, and incredible location all come together to make Dave's in Toledo a soom to be staple of our downtown landscape! The downtown area has needed something like this for a long time.“
Customers` Favorites
Customers` Favorites
“I visit this location often
Today the cashier was very nice.
The sandwich maker?????
I was the only customer in the store.
My sandwich was full of lettuce and NOT the extra mayo I asked for🤨🤨😐
I will be checking my sandwich BEFORE I walk out from today forward
NOT feeling a terrible sandwich TODAY💯💯🥴😔“
Customers` Favorites
“So I ordered about 2 hours ago before coming back and my sandwich got made with the wrong topping. I'm not too mad about it because I love ordering from you guys and I also work at the Domino's in town so I understand things happen when you're busy. One thing that I wasn't happy with was watching a customer come in and pretty much flip out at the employees here for simply the way that they responded to her about her order. She simply couldn't understand things that can happen when businesses go through a lot of business in a short time span. The staff here is awesome and wonderful no matter what that lady says. There's a reason why I order from you guys almost every week.“
Customers` Favorites
“I picked up a philly cheese steak with mushrooms, onions and mayo with small fries yesterday. I ordered the multi grain bread. The sandwich was good but I think I would like it on white better. Love the fresh cut fries with vinegar and ketchup. They were quick to serve and pleasant.“
Customers` Favorites
“Nice food come enjoy specially Roman burger so delicious and yummy“
Customers` Favorites
“There’s one gal that’s usually running the show here and she is amazing. My order is always perfect and it is so appreciated. Many places don’t care about quality anymore but I never worry about that when ordering from this subway. Thank you, I’ll be back <3“
Customers` Favorites
“I placed an online order today and Subway didn't have the meatballs to complete my order. Instead of being lazy and cancelling my order, a young man called and advised me of the issue and gave me an option. EXCELLENT CUSTOMER SERVICE. When I got there, food was ready and packed. I've always liked this location. Everybody in there was on their job. Message to management: All workers that were in this Subway location at like 7:30 today (6/10/24) when I picked up my order deserve some type of accolade. Thank y'all for the GREAT customer service!“
Customers` Favorites
Customers` Favorites
“The chicken salad was delicious. A nice large amount was distributed. Chicken wells seasoned very good . I noticed the mushrooms were canned, not fresh. You can tell the difference. Instead of putting certain items on your salad, you may want it on the side, for example, jalapeno peppers, pickles, etc.. they will charge you for putting those items in a side cup. I didn't agree with that, the choice of salad dressings, you can get those on the side free. If you want an egg on your salad you have to pay for it. I've noticed lots of great things on the menu. I will continue to go back there and also try new things as well. The overall price, I think, is reasonable. The customer service was great and pretty fast.“
Customers` Favorites
“I ordered via uber eats and the food was SO GOOD! I got a turkey sandwich fully loaded with veggies, a cup of potato soup and a bag of chips. Side pickle as well. The soup was nice and hot when it arrived, so flavorful but not heavy at all! The sandwich was packed with veggies and the bread was super soft. I got wheat bread. The turkey was almost shredded which I liked too. The quality of the food was amazing, taste was off the charts and the price wasn’t too bad at all! I will be coming here again!“
Customers` Favorites
“This place was soooooo good !! First timer and my daughter who is 5 was able to enjoy something off the menu 😁 highly recommend“
Customers` Favorites
“If you want a great sub sandwich or great pizza, this is the place to go. Located across from ald's and the fire station on Euclid Ave in Willoughby ohio. If you are from the area, you probably remember "what about Bob's. They had the best sub on the crusty bread. They still do. The only thing I found wrong is that I asked for no hot peppers and they put them on. This just a minor thing because their sub was awesome. It's a small business that could your help so stop by and enjoy their food.“
Customers` Favorites
“Here’s where you go for top notch service & a perfect sandwich! Michael put together the best sandwich I ever had at Subway. He knew from 20 years experience how to put it together just right!! He made my day!!
Parking: Easy access & lots of space for parking!“
Customers` Favorites
“very good sandwich 😋 fries excellent“
Customers` Favorites
“Best in the area fast always great clean restaurant“
Customers` Favorites
“Good service kind worker clean good good understanding hard working I have been going here for 3 years and have nothing but positive reviews and workers are trained to keep the line moving yet still ensure quality of the food also has fresh food each day this subway is the best subway I have been to in Cleveland staff is really friendly and u can have a conversation with them this store is the best around the owner care about you and the treatment you get 10/10“
Customers` Favorites
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“The young man at the service counter had excellent customer service. He was polite and patient with a "needy" customer, and that was nice to see. The tuna wrap and the tuna sandwich that he made for us were done well. We could not have done anything differently, but maybe the bread toasted slightly better. The service pushed this rating to 5 stars. Well done, Subway.“