“I want to come here to say Allison the barista always makes my drink exactly the way I want, she’s so nice and polite , love when she says Hi Rachel every time I come in to pick up my drink makes me feel so welcome and comfortable. This is the only location I go to from now on, Ive been to other locations but never got this kind of service. Thanks Allison for making my drinks so delicious, I always have a good day when my drink is made right . 🫶“
“I was just here the other day and was served by a girl named Lin. She was the sweetest soul ever. She made great conversation about fire fighting with me. She let me take my time when I was having a rough day and needed time to think of my order. She cheered me up right away and was a super sweet bubbly person. She made my day! Such a sweet girl. Thanks Lin! 💕“
“This Starbucks is great. The staff is always friendly and willing to help if needed. A few times I've accidentally ordered my mobile order to a different location while on lunch break, and they've happily made the order for me so I don't have to waste money on a second one. Drinks are always as ordered, and the snacks are always fresh.“
“I had such an outstanding experience with this Starbucks location that I had to leave a review. I called with a few questions, and Nathan was incredibly kind, patient, and clear in answering everything. Later, when I accidentally placed the wrong order through the Starbucks app, I called again—and once more, Nathan was so kind and professional in offering me assistance.
The app’s helpline was really frustrating and not helpful at all, but thankfully Nathan was very kind, understanding, and resourceful to ensure my order issue is dealt with properly.
Exceptional customer service like this is rare. Highly recommend this location because of him (which also speaks to the quality of customer service in this location).“
“Most importantly this place is somewhere I go to clear up. I love sitting at this place having the perfect sips made from perfect drinks crafted by baristas. I'm never served late or wrong. That's a plus point. But even if it's just a casual hangout or a long term friends chatting, I'll come over to this location for any hot or cold celebrated drink.“
“One of my favourite Starbucks locations in Kitchener! The service here is truly unmatched, the staff are always friendly, quick, and make every visit feel welcoming. My drinks are consistently perfect, and the atmosphere is great whether I’m grabbing something on the go or staying for a bit. Highly recommend this location! ☕✨“