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“I want to come here to say Allison the barista always makes my drink exactly the way I want, she’s so nice and polite , love when she says Hi Rachel every time I come in to pick up my drink makes me feel so welcome and comfortable. This is the only location I go to from now on, Ive been to other locations but never got this kind of service. Thanks Allison for making my drinks so delicious, I always have a good day when my drink is made right . 🫶“
“I was just here the other day and was served by a girl named Lin. She was the sweetest soul ever. She made great conversation about fire fighting with me. She let me take my time when I was having a rough day and needed time to think of my order. She cheered me up right away and was a super sweet bubbly person. She made my day! Such a sweet girl. Thanks Lin! 💕“
“The staff at this place are exceptional! They are incredibly welcoming, always smiling, and treat you with the kind of warmth and professionalism you'd expect from someone earning three times their actual salary. I’m thoroughly impressed by their service and kindness.“
“This Starbucks is hands down my favorite location. They’re fast, the food is consistently great, and the baristas are genuinely friendly. It easily becomes the best part of my day whenever I stop in. You can tell they care, and it makes such a difference. Highly recommend!“
“I had such an outstanding experience with this Starbucks location that I had to leave a review. I called with a few questions, and Nathan was incredibly kind, patient, and clear in answering everything. Later, when I accidentally placed the wrong order through the Starbucks app, I called again—and once more, Nathan was so kind and professional in offering me assistance.
The app’s helpline was really frustrating and not helpful at all, but thankfully Nathan was very kind, understanding, and resourceful to ensure my order issue is dealt with properly.
Exceptional customer service like this is rare. Highly recommend this location because of him (which also speaks to the quality of customer service in this location).“
“One of my favourite Starbucks locations in Kitchener! The service here is truly unmatched, the staff are always friendly, quick, and make every visit feel welcoming. My drinks are consistently perfect, and the atmosphere is great whether I’m grabbing something on the go or staying for a bit. Highly recommend this location! ☕✨“