Tim Hortons in London

“Stopped by Tim Hortons for my usual coffee and a Boston Cream donut, and it really hit the spot. The coffee was fresh and just how I like it, and the Boston Cream was perfect—soft, fresh, and filled just right. It’s my go-to combo, and this location always seems to get it right. Definitely a great place for a quick coffee and treat!“

“I was served with the nicest and kindness work her name is khushili she was very happy and out going and very motivated to help us with our questions and suggestions she was an amazing worker and absolutely very respectful I shall be coming back again , thank you so much for your help!! :)“

“Best Tim Hortons to go to because of the customer service!!
100% Laura at the window is the reason I get my coffee every morning
At one point I thought she was gone and the wait to get my coffee was insane. When she returned the friendliness and Service was back to normal.
Love love Laura and drive thru staff’.

They make mine and my pup Nash mornings better!!“

“I had custom order donuts here for my daughter’s 7th birthday, Linda and Lori went above and beyond anything I could imagine. I originally asked for the vanilla dipped donut and if possible to have pink icing.
When I went to pick them they had hot pink icing with bunny sprinkles. Some were fully covered in sprinkles and others where only half dipped in sprinkles.
The ladies here are always a pleasure to deal with and if you’re ever in need of a donut cake I would 100% recommend them.“

“I recently visited Tim Hortons and had a pretty good experience overall. The food and coffee were fresh and tasted great, especially the donuts and iced coffee. The service was quick, and the staff were polite, even though it was a bit busy. The place was mostly clean, but a few tables needed attention. Prices are reasonable, which makes it a convenient spot for a quick snack or coffee. Overall, it’s a reliable place to grab something fast, though cleanliness and wait times could be improved during busy hours.“

“Even with the Circle K and Timmies together you just have a small amount of waiting for service but coffee was fresh (dark roast) and muffins(chocolate hazelnut) were fresh as well .Most customers are hurriedly getting gas and smokes but all are quite pleasant. In fact I go by here checking for metal or tools on Highbury and one guy asked what I was doing checking bushes and hidden spots . After I told him he said what would you like from the store I suggested cigarettes and he did get them for me. Thankyou and nice King Corso protecting your truck!

Parking: Beside the gas pumps there is approx 4 spots and a couple more at the far side of the lot but remember Timmies has a drive through and seems quite busy consistently with other vehicles get gas or a quick store purchase.

Wheelchair accessibility: The main doors are wheelchair accessible how ever if it is busy there isn't much maneuvering to be had with two businesses running in one store.“

“I wanted to leave a review for Paarth because he genuinely makes this Tim Hortons location my favorite one to visit. He is always extremely friendly, respectful, and welcoming every single time I come in. On top of that, he consistently gets my orders right, which honestly makes a huge difference.

You can tell he truly cares about customer service and takes pride in his work. Employees like Paarth are very hard to find these days, and he absolutely deserves recognition for the effort he puts in every day. In my opinion, he deserves a promotion and a raise for the amazing job he does.

Thank you, Paarth, for always making the experience positive.“

“I had a fantastic experience at this Tim Hortons location. The customer service was exceptional even during peak hours, the staff remained incredibly friendly, welcoming, and efficient. They ensured my order was perfectly accurate and served it with a genuine smile. On top of the great service, the food and coffee were fresh, well-prepared, and delicious. It’s rare to find a spot where you can consistently count on both top-tier service and quality, but this team delivers every time!“

“Visited with my family couple of days back. Ordered scrambled eggs loaded box with a couple of drinks including French vanilla and their new chocolate pistachio latte. Must try drink it’s really good Friendly staff , great with suggesting selling. Will definitely visit again.“

“I ordered steeped tea but received coffee by mistake. When I called the store, Mahmoud handled the situation very professionally and asked me to come back for a replacement. He was polite, friendly, and fixed the issue quickly. Really appreciate Mahmoud for his excellent customer service and positive attitude. Thank you for the great support! 👍“

“Byron locations service is consistently professional and quick, whether you’re going through the drive-thru or heading inside. The staff are friendly, welcoming, and genuinely care about making sure you’re taken care of.

Big shoutout to the morning drive-thru team, they do an incredible job keeping things moving while still making the experience feel personal. It doesn’t go unnoticed.

It’s one of those locations you can count on, and I always enjoy stopping by.“

“Went there today in the afternoon and found out they got rid of the tables and chairs. Which they should done it a long time ago, due to many homeless sleeping and just hanging out. Making the customer experience poor. I’m glad that the staff all spoke up about their safety being at risk. Which that area being full of homeless and addiction problems, causing issues to the staff and other customers. Your staff deserve a safe work environment and not have to worry about homeless people sleeping and hanging out inside when there’s other customers need to be served. This is a stepping stone to provide homeless from soliciting too long.“

“The person that took my order name was Crystal a bigger lady . Made me feel pressured to take my order then would not let me have my points even after I said that I want them ! She rudely said too bad I didn’t know you wanted them ! Of course I wanted them Inwould not have asked otherwise. She should have corrected the problem or at least directed me to a resolution. I come to this place almost everyday day. I am a regular customer and this shouldn’t happen! I expect better… every else was fantastic“

“I come to this location a lot with my friends and family, and had never once been disappointed! The hot chocolate is absolutely delectable and I love the honey cruller doughnut! It's not usually busy and The service is very good. I love the little seating area and it's kept clean most of the time.“

“What sets this Tim Hortons apart is the consistency. Every time I come in, the coffee tastes great, the food is fresh, and the staff greet you with a smile. It’s a small thing, but it really makes a difference in your morning. The drive-through is well organized and fast too. This is my favourite location in the city without a doubt! Solid 5 stars, every single visit! ✨“

“I went on Friday June 5th at 6am ( for management to know who I’m talking about I didn’t catch their names) and there was 2 young men working. It was very busy and they were running around in such a fast paced environment and getting everything done. The whole time they had amazing customer service, I’ve never seen employees move at such a fast pace while keeping customer service at such a high level. I was in the drive thru and told one of the men how busy they looked and how I hoped no one was giving them a hard time. He spoke highly of the customers and appreciated the recognition for how busy it was. They then thanked me for my patience with a smile. These men are very great employees! Very impressed with their ability to manage such a busy environment while staying positive! 10/10“

“I had a really great experience at Tim Hortons. The staff was friendly and polite, and my order was ready quickly. The coffee was fresh and tasted amazing, just the way I like it. The place was clean and had a nice atmosphere. It’s always a good spot to relax, grab a quick bite, or meet friends. I will definitely visit again. Highly recommended! ☕“

“⭐️⭐️⭐️⭐️⭐️
Tim Hortons never disappoints. The coffee is always fresh, the donuts are classic and delicious, and the food comes out fast even when it’s busy. Staff are usually friendly and efficient, making it a great stop whether you’re grabbing breakfast or a quick coffee on the go. A true Canadian staple!“

“Busy location but the girl's running the drive through in the morning make quick work of along line up . Very cheerful an friendly . Those morning shift girl's need a raise . That has to be one of if not the fastest tims drive through iv ever been in“

“I often find myself skipping other Tim Hortons on the way to work because I know this one is on my route. They consistently provide amazing service—like even today they put my Boston cream donut (which was delicious) in a box so all the chocolate wouldn’t stick to the inside of their bags. I’ve never left a rating on a restaurant or store before so this should say something about this location. A clear standout.“

“Staff noticed I overpaid for my coffee’s the other day when I was going through drive-thru. I never noticed but they did. Next time I came through they ensured I was taken care of and gave me the extra coffee I paid for. Really appreciated the fact they noticed, and remembered me the next time I came through. Thanks again!“

“This location now has the trifecta. The food is fresh, the service is fast and the staff are friendly. I normally go through the drive-through, but on occasion have run into order and use the washroom. The store is clean and more importantly, the washroom was clean. Tim Hortons is always my first choice for morning coffee and I now go to this location more than I care to admit😃.“

“The staff at this location are very special Mel, Mandi, Nathan, Lulu Ahbi, Purush and many others whom I haven’t had a chance to get to know their names. Professional, efficient, friendly and always kind and willing to go above and beyond. Thank you for always making mine and my family’s day.“

“Absolutely amazing experience every single time! The staff here are some of the friendliest and kindest people I’ve ever met. Everyone always greets you with a smile and goes out of their way to make you feel welcome. The restaurant is always spotless, clean, and well-maintained, which makes the experience even better.

The drive-thru service is just as incredible. No matter how busy they are, the team is always polite, patient, and efficient. They make you feel valued as a customer and genuinely care about providing great service. It’s rare to find a place where every staff member is consistently so friendly and hardworking. Thank you to the entire team for always making my visits such a positive experience. Highly recommend!“

“Jackie greeted me with a smile when I ordered, she was polite and didn't rush me while paying. She was quick and efficient even with chaos with other co-workers. She is by far the only staff member to make me feel welcomed and happy to serve me. Overall the best attitude I have ever seen at any location.
More workers should have the sprit and the passion as Jackie.“

“I love this Tim Hortons! It has such a nice atmosphere with modern furniture that also has a cozy feel. I always come here to study either alone or with my friends and it’s always the perfect place to do so. Every time i’m here, Sarthak and Sumid are always super nice and friendly, making my drinks with quality and efficiency. Come to this Tim Hortons if you want great service and great customer service :)“

“I use this Tim Hortons store often. The food is always fresh. The coffee is excellent. The service is always fast and friendly. This Tim Hortons store also always carries a good selection of Tim Hortons special merchandise on their seasonal promotions. A happy customer. SM“

“The display when I come in is always beautiful. The donuts are well made and you can tell that the baker is happy and likes their job.

Fondant is perfect, not runny and not flaky.

Going in the ladies are on task and you can tell they work as a team.“

“I ordered a cheese croissant, but since they were out of stock, they replaced it with a regular one and left a note on the receipt apologizing.
It might seem like a small thing at first, but kind and thoughtful staff are truly the strength of any place.
Thank you so much for your kindness and humanity. Everything was fresh and delicious!“

“Went through the drive-thru and the staff were quick and efficient, making the whole process easy. The location is clean, well-maintained, and delivers exactly what you’d expect from a Tim Hortons. Not giving 5 stars since it’s a standard franchise experience, but 4 stars is a good reflection of consistent service and reliability. ☕👍“

“Last night out at lovely dinner out downtown we felt the call of the wild and ordered the nachos. This plate arrived adorned with guac, cheese, beef and crucially many a red chili. Fast forward past dinner and a show we were walking back to our vehicle and I feel a call in my bowel. Foolishly I send the call to voicemail and we hop in the car. Ten minutes pass driving west and the call arrives again signalling impending calamity. Frantic I scan my options along the roadside. At last I spot it, the establishment with the decency to offer me salvation in my hour of need : Tim Hortons at Springbank and Kernohan Parkway. Golden light poured out from the store as I ripped into the parking lot. The hockey stick handle pulled me into warm salvation and saved me from the gallows pole. Thank you for being my governor's pardon.

The coffee is pretty good too.“

“Very great service , nice,friendly, and always smiling, the supervisors are always on top of things and they make sure customers get served and other things around the store get done. They make sure the staff stop doing their chore and help the customers waiting. Drive thru is really fast with smiling employees. Especially a young man by the name of Alperen, I think he is a supervisor, he works very hard and makes sure customers are served right and fast. And it is clear his team members like him as well.“

“This is a really nice branch- it’s large with lots of selection and options. It’s quite clean lots of easy parking and the staff are generally pretty friendly. Even though there’s a lot of stuff, it’s sometimes slow if you go inside, I guess they prioritize the very popular drive-through? 🤷🏼‍♀️ but otherwise a great place to meet.“

“Stopped by Tim Hortons today for my go to double double and a Boston cream donut. Coffee was perfectly hot and comforting, exactly what I needed. The donut tasted fresh this time sweet and satisfying! Staff were super friendly, and the whole place just feels like home. Always a solid choice for a quick treat.“

“I like Tim Hortons. The staff are generally friendly and helpful, and they try to serve customers quickly even during busy hours. They handle orders efficiently and keep things moving, which makes the experience smooth. Overall, the service is good and adds to why I enjoy going there.“

“Staff are always super friendly even though they are working so hard for their pay. I really like the manager too. Yes they have gotten my order wrong but thats only because the gentleman working front counter was also working drive thru. They are always as quick as possible and the food and coffee is fresh. Keep up the great work everyone!“

“During the covid-19 the restaurant has presented itself to be taking precautions to protect customers and staff. I appreciate the amount of cleaning I've seen happening even though I'm at the drive-thru! Staff are always friendly, you get what you order and the menu is always changing to keep things interesting. great place.“

“I come to this place 4 times per week . Compare to other Tim Hortons , this place is really clean . I enjoy it . Keep doing it . I hope other Tim Hortons give proper attention to cleanliness, hygiene, and maintaining a clean environment . But unfortunately , most of them do not .“

“I drink 5 to 10 french vanillas with coffee everday no matter where I am. I think Tim Hortons should offer sum form of a customer coffee card that gives you a free coffee once in awhile,especially when your spending more a month than some people make.“

“Tim, Carla
I was in at noon on Saturday the restaurant was very busy there was a young girl working the food prep station by herself filling orders for the drive-thru and both open counters and keeping up, someone came to help her she continued to persevere and do a great job this person deserves a pat on the back“

““Had a lovely experience at Tim Hortons today! Grabbed a fresh coffee and a bagel, and everything was perfect. The coffee was hot, smooth, and exactly what I needed, and the bagel was fresh and tasty. The staff was friendly and quick, making the whole visit pleasant and stress-free. Tim Hortons never disappoints—always a great place for a quick and comforting bite. Highly recommend!”“

“Great service every time I visit! The team is always friendly, welcoming, and professional. My order is prepared accurately and on time, and the staff work efficiently even during busy periods. The positive attitude and excellent customer service make this location a pleasure to visit. Keep up the great work! ☕😊“

“As a customer that comes faithfully to 1019 Egerton Street. There is one server that stands out is Rajneet. She serves the public with a smile, kind words and manners. She does things that others don't do. She cleans the table and chairs, sweeps and mops the floors. She also cleans the bathrooms and clean up the garbages out side. I have even seen her wash the walls behind the counter. She treats people the way she wants to be treated. Rajneet has a sunny disposition and I am glad she is working at 1019 Egerton Street Tim Hortons coffee shop. She brings in customers by being herself and that is what the customers want when they visit.“

“I used to go to this one with my mom and dad all the time. We used a cane, so we would need help, and I always gave the server a tip. They said they didn't need one. I told her yes, you do. They were so polite and when in town that's the Timmies I go to. Dine in or take out or drive thru.“

“Visited from out of town on a Saturday morning. Business was steady, the staff were friendly and professional, orders came out perfectly made and the place was kept very clean. The women’s bathroom stalls were clean and overall a wonderful experience!“