Tim Hortons in Newmarket

“Sanjana demonstrates excellent time management and outstanding customer service. I saw, she attends to customers very quickly, learns and remembers regular customers’ orders, and ensures they don’t have to wait long for their food. she always smile which feels me better whenever i come for food.“

“Wow, this place looks absolutely beautiful now! They’ve completely changed the interior design, and the atmosphere inside is incredible. It used to be so dark and cramped, but now, with the new seating and all the natural light coming in, it’s just stunning. Huge shoutout to the team for this amazing update. Beautifully done!“

“I went yesterday looking for this mug. The lovely cashier offered to look in the back for me. It was on a high shelf & had to get some help getting it. She also helped me with a few other items. She definitely went above and beyond. I think any other employee would have just said they didn't have it. Super friendly, professional & personable. Thank you I love my mug.“

“Stopped by at 8:10 in the morning and fastest service I have seen in a while, the drive through line moved very quickly, and they were very efficient taking my order and by the time I made it to the window, which was 30 seconds from ordering, everything was ready for me! Great to have such quick service !“

“Excellent service and a clean, welcoming atmosphere. The staff were exceptionally friendly, courteous, and went above and beyond to ensure a great experience. The service was quick and efficient as well. This is one of the best Tim Hortons locations I’ve visited, and I would highly recommend it.“

“Excellent Coffee Experience of my early morning.
I always have awonderful time at this coffee shop — the atmosphere is cozy, clean, and full of positive energy. The coffee and pastries were absolutely fresh, and the service is outstanding. A special thank you to Shima and Sara, the amazing supervisors, for their kindness, professionalism, and warm hospitality. They truly make the place shine and ensure every customer feels welcome. Highly recommended“

“I usually get the crispy chicken habanero wrap and I always find it’s never sauced enough with the spicy sauce, but the blonde girl who made it today at 120pm made it so nicely like my god it was good, get the girl a raise right NOW🗣️“

“After my visit, I departed feeling content and joyful, a stark contrast to a typical quick stop. For the first time in several years, I discovered an establishment where the portion sizes remained consistent with what they were in the past. I am unsure how this is achievable given corporate oversight, but if it were possible to award a six-star review, you would certainly merit it.“

“Don't bother lining up during the day time to place an order. Most of the time it takes them 10 minutes to complete an order. It's best to get the app and order ahead of time.

The night staff aka the graveyard shift. These are the heroes of Tim Hortons. They're extremely polite, considerate & fast to get the order thru correctly.

As for the day time staff, if ask for a double espresso you'll get charged for a double, and every time you'll only get a single.

The location is conveniently 24 hours. But seriously don't bother going in person to place order. Portions & Quality control are always off.

Just use the app or the touch screen ordering system.“

“I’ve been visiting this Tim Hortons location since July of last year, and my experience here has been nothing short of amazing. The entire crew is incredibly welcoming, friendly, and hardworking.

Despite the drive-thru being packed with 10–15 cars almost every morning when I stop by for my double-double, they still manage to keep things moving efficiently and always make sure I get my coffee on time. That level of consistency and customer service is honestly rare to see nowadays.

This is by far the best Tim Hortons location I’ve ever visited, and I truly appreciate the entire team for making something as simple as getting coffee such a pleasant part of my day.

One crew member who especially stands out is Cheyndel, who always has a big smile on her face and makes sure nobody waiting for their order feels ignored or unseen. Small gestures like that make a huge difference.

I genuinely wish every Tim Hortons in Ontario operated with even half the care, compassion, and professionalism that this location does. It would make the experience so much more enjoyable for everyone.“

“Shoutout to this crew at Tim Hortons 🙌

Every Sunday morning I come in, the team is always on point. Even when it gets busy, they stay fast, friendly, and organized. Orders are accurate, coffee is fresh, and the service is consistent from start to finish.

My usual order is a large double-double and a bacon breakfast sandwich, and it’s always made exactly right. I even get to have a quick laugh with the person at the window, which makes the whole experience even better.

You can tell the staff work well together and actually care about the customer experience, which really shows.

Easily one of the best experiences I’ve had at Tim Hortons. 5 stars“

“Our usual go to location... we're using drive-thru service as we constantly on the go... very occasional mistakes but nothing serious. ...

Next update - still great location. Latest visit was about 3.5 hours ago. Asked for a 50-pack of timbits, but when brought it home, I was pleasantly surprised - the box was filled to the chin. I guess it's the end of the day, was about 7:30ish pm, so these guys decided to be generous. Thank you, boys! You're awesome. 👍🏻🙌“