“I often stop by the Tim Hortons at 1289 Marlborough and it’s always a great experience. The staff here are friendly and welcoming, and they handle the busy times really well. My orders are made quickly and always come out fresh — especially the coffee and breakfast sandwiches. The store is clean and well-kept, which makes it a comfortable spot to sit and enjoy. Definitely one of the better Tim Hortons locations in the area!“
“Had a great experience at Tim Hortons—Enzo and Navedita were incredibly friendly, quick, and professional, making my visit smooth and pleasant. The coffee was fresh, the food was well prepared, and the service truly stood out thanks to them. Will definitely be coming back!“
“Stopped by to get coffee, place looked clean so I tried the chicken parmesan pizza. It did take a few minutes and it was cooked perfectly, fresh and light, like a snack version of pizza but quite filling. Coffee was decent as well. The holiday decorations looked real cozy and the place was well kept. Great spot to catch up with friends or have a quick nice snack.“
“Hey,
I am writing to inform you we always got denied by your staff for coffee after 6 pm.
We went there four times and they always made excuse we already did cleaning we cannot serve you.
It seems quite rude in terms of giving attention towards customer.
Everytime they cleaned the machines before closing timing.
We got quite disappointed by the girl who is usually in closing time she was so rude to us.
Please, I am hoping this concern will be fixed by the owner soon.
I shall be very thankful to you.“
“Thanks Kunjan, for the delicious food suggestion, Veg Habanero Bowl- It is flavourful and healthy. Anyone looking for savoury options in vegetarian meals, go for it without second thoughts. Worth every penny. Can’t wait to come back here again. Thanks for your hard work.“
“I ordered a bagel and classic lemonade through mobile order, and the staff accidentally prepared two by mistake—but instead of wasting it, they kindly gave me both. The bagels were fresh, soft, and tasted great, and the lemonade was refreshing. Really appreciated the excellent service and attention to customers. Thank you for going the extra mile!“
“The coffee is always fresh, the food is tasty, and the service is quick and friendly. It’s the perfect place to grab a morning coffee or a quick bite any time of day. Clean, welcoming atmosphere and great value for the price. Highly recommend!”“
“I stop here every morning. The service is always fast and I am greeted by smiling and very pleasant, efficient servers. My drink is always hot and fresh, with a great taste. The store and parking areas are kept clean and I often see the gentleman regularly picking up trash in the mornings. I have been to other Timmies but this is the best one around. Congratulations to this Timmies!!
Parking: About 13-14 spots right in front and another 30 + spots in the side.
Wheelchair accessibility: There is wheelchair parking right in front of the doors.“
“The cleanest well taken care of Tim Hortons I have ever been in. The owner is amazing and I appreciate her greatly for taking care of an issue I had. She has gone above and beyond. Thank you for your kindness and the cleanliness of your establishment. ✨️✨️✨️“
“Vicky is AMAZING!! She always gets the orders correct and all the workers working in the morning shift are honestly great to deal with! I wouldn’t leave a review for fast food chains cause I know most people don’t read this anyways.. but this is hands down the BEST location in Oakville during the morning hours because Vicky and the staff actually seem to love their work and they always bring my mood up on a rainy day!“
“Since coming to Canada, this is the second time I am writing a review for a Tim Hortons.
I don’t remember the exact date, but my wife accidentally forgot her small wallet somewhere. It contained her credit cards and driver’s license. That day, the only place she had visited was Tim Hortons. She immediately returned there, and they checked the security camera footage for the times she was in the store, but unfortunately nothing conclusive could be seen. As a result, we cancelled all the cards and applied for a replacement driver’s license.
Ten days later, a kind lady came to our door. I prefer not to mention her name, but she explained that she is the owner of this Tim Hortons location. She told us that the wallet had been in her possession for 10 days, kept safely in case someone came to claim it. When no one did, she became concerned and decided to open the wallet. After seeing the driver’s license, she personally came to our home using the address on it to return it. She also explained that the reason she waited for 10 days was because she did not want to open the wallet or even look inside it.
First of all, I am very grateful to the people of Oakville for finding the wallet—perhaps a staff member found it and responsibly handed it over to the business owner—and to this wonderful lady, who kindly brought it all the way to our home.
Seeing that there are still kind, honest, and good-hearted people in Canada truly makes me very happy.
Thank you once again.
🌹🫶🏻💜
⭐⭐⭐⭐⭐“
“Very good staff with fast and friendly service. The team here always works hard, even during busy hours, and they still manage to keep everything running smoothly. You can tell they care about their customers. Really appreciate their effort every time I visit!“
“Came here last Thursday night to grab a tea and met two staff and was pleased with the great customer service, how clean the place is, and how good the food is. I believe Marc was the employee who showed me great service, suggesting me good drinks and food with great attitude and enthusiasm. Would want to keep coming here!“
“They are always awesome like usual!! I start my morning from here and smile faces of this team make my day Great!!
Awesome work team!! Especially when they remember my order from my voice only and it shows that we are part of this Tims family!!“
“I bought 4 coffees yesterday and when I got to work I dropped!completely my fault
I went back and want to buy 4 more clerk at the window was the same person and asked why I came back in matter of minutes and buying the exact same thing (4 coffees)
I explained I dipped them
I didn’t know she went to her manager and brought her , she asked me about it and I told her it was my fault and nothing to do with her store service,she decided to give them to me at no charge
In these days which you don’t see much of good service it was great move and I really appreciated
Thank you“
“We come to this Tim Hortons very often, and every single time the service is absolutely amazing — in the best possible way.
Just today, we ordered a drink with almond milk, and when they realized they were out of it, the staff actually went to another branch to bring almond milk for us — in the cold. They really went above and beyond to make sure we got exactly what we wanted.
The team here is always friendly, always helpful, and always trying their best. We visit Tim Hortons a lot, but this is definitely one of the best branches in the area.
Big thank you to the staff — we truly appreciate you!“
“Bought a coffee and two muffins. Both were good. I had to wait for like 10 to 15 minutes even when I was the only one in the line. I wish they had more staff and a lot more baked goods options to choose from. Maybe it's because it's 4.30 AM. Overall, it was good. (Update: Turns out they do have baked goods around 6.30 AM and plenty of staff at that time.)“
“I had the pleasure of experiencing the most exceptional customer service at this location today. There was a very friendly, patient, efficient and extremely professional staff member at the drive thru. (With literally every customer). It was a breath of fresh air after a long and srressful drive on very busy highway. Thank you for the great service!“
“Excellent Service & Reliable 24/7 Coffee!
I always have a great experience at this Tim Hortons. The staff here are consistently friendly, patient, and quick, even during the busiest hours. Their service truly stands out and makes every visit pleasant.
A special shout‑out for keeping decaf black coffee available 24×7. It’s not easy to find a place that maintains fresh decaf around the clock, and I really appreciate the effort they put into making sure it’s always ready and tastes great.
Thank you to the entire team for your hard work and dedication. It’s the small things—like reliable service and a perfectly brewed cup of decaf—that keep customers like me coming back.“
“A nice place near Dundas and Thirds line intersection where I buy and enjoy a coffee. I can purchase some vegan sandwiches, vegan food and vegetarian snacks. Good location for drive through.
Vegetarian options: Vegetarian Sandwich and Vegetarian Sushi both are good. Everything Bagel is another food I enjoy.“
“I go through this location very often. It's much better than the one across the road. They rarely make errors. The staff can at times be a little bit rude and short. Definitely more training is needed in this area. Services pretty quick. There's nowhere to sit inside but You can go inside if the lineup outside is too long or you just don't have a car.“
“One of the best Tim Hortons drive-thru experiences I’ve had!
The staff were super friendly, quick, and got my order perfectly right—even during the morning rush. You can tell they really care about customer service. My coffee was hot, my bagel was fresh, and the whole process took less than 3 minutes. Shoutout to the team for making busy mornings easier!“
“I usually do a drive through and have never had an issue. The staff taking the order and the cashiers have been great. Same thing when I pick up inside. The place is kept tidy, surprising with all the customers that come in from the schools.
Whoever makes the happy face on my coffees a gem, thanks! It makes day.“
“If I can give 10 stars I would. I come here every day and morning. The girl that serves me. I swear she is always there. But she is so sweet and funny. They all have humour. They all are amazing staff. I continue to come back everyday.
LOVE THEM❤️🫠“
“.⭐️⭐️⭐️⭐️⭐️
I don’t know why some people leave negative reviews — I’ve had the best Tim Hortons service ever here! Meet and Mandeep were both amazing. Everyone on the team was friendly and welcoming.
Meet made me the best Iced Capp Mocha I’ve ever had at Tim’s — seriously, it was perfect! Thank you so much for the incredible experience. I’ll definitely be coming back again and again. 🙌😊 Thank you guys for making my day 😊❤️“
“The food and service quality was truly exceptional, I can't wait to come back”
Special thanks to CORAL, who provided excellent service. She was warm, polite, and made sure everything was just perfect. It’s rare to find such attentive staff these days — CORAL truly made my visit memorable.The X item was particularly my favourite, good ambiance and customer service.”“