“It's a Tim Horton at a gas station so not much to say re atmosphere.
However, service is just wow. Trinh had my drink ready at the pickup window before I even made it from the ordering window to her at pickup. 10 seconds and my drink was ready!!! Amazing. Thank you“
“Always a great location with fast and friendly staff. This time was no different as the female staff member with glasses (she was too humble and low key to provide her name) at the counter this morning was very friendly and helpful with our order and taking the time to explain the options and combos. Highly recommended location“
“I have been to hundreds of Tim Hortons thought the York Region and Toronto area. I have experienced the worst service in all of them. This is the best Tim Hortons location I have ever been to. The line was long but went by very quickly. The customer service at the counter was exceptional, all Tim Hortons locations should go to this location and learn some true skills and better manners. The order was accurate, fresh and came out quickly. Flawless!“
“Karan at Tim Hortons is fantastic! He always greets customers with a warm smile and is super efficient at taking orders. I've noticed he remembers regulars orders, which adds a personal touch to the experience. Plus, he makes sure everything is fresh and well prepared. Highly recommend visiting when Karan is working!“
“I usually go to the drive thru. In high school and college i came here to study. Donuts are addicting, chicken and salami with bacon sandwiches taste good. Creamy chocolate chill very sweet, but they should put more whip cream and make it chocolatey more“
“Today I ordered a breakfast box combo in the morning. The store is quite busy but they still get you your order very quickly. The staff are real friendly and literally run around to get everyone's order to them. They really to go the extra mile to get everyone what they ordered, and give a friendly smile and thanks when they give it to you. This place is really great, I'll come here every day.“
“Only this location get 5 🌟 because they get the food or breakfast right on. My bagel was toasted perfectly and the right amount of cream cheese was spread inside of my bagel. Not like the other Tim's locations. Where you are praying that 🙏 the cream cheese that you ordered will actually be inside of your bagel. There is nothing worse than paying for something you will not get.
Thank you 😊 Tim's in Maple! This place is great!“
“I visit this Tim Hortons frequently and always have a great experience! The service is quick and efficient, even during busy hours. The staff are consistently friendly and welcoming — a big shoutout to Vy for always providing excellent service with a smile. It's nice to be recognized as a regular, and it really adds a personal touch. Highly recommend this location for anyone looking for fast, friendly, and reliable service!“
“Tenzin Kunga is EXCELLENT HE IS CUSTOMER SERVICE NUMBER ONE!!!! POLITE CUSTOMER ORIENTATED AND HE PORTRAYS AN EXAMPLE OF WHAT ALL SERVICE REPRESENTATIVES SHOULD BE.
Vegetarian options: Vegetarian
Parking: 30 Spots
Kid-friendliness: Spacious
Wheelchair accessibility: Great“
“I always go to the Tim Hortons at Cityview and it’s by far the best one. The service is always fast and friendly, and the staff make you feel welcome. Dunya, in particular, stands out every time I come in — she is so kind, and She makes sure orders are right, greets everyone with a smile, and treats people with genuine care. Her customer service is honestly the best I’ve experienced at any Tim Hortons.“
“I usually don’t order food and I grab a coffee every morning. The one at Major Mackenzie and Jane (stand alone Tim) is the most consistent when it comes to a good cup of coffee. I’ve visited so many in the area but this was is quick at the drive thru and coffee always tastes good. The staff at the window are always so friendly“
“I stopped by this Tim Hortons early in the morning, and the experience was amazing! My order was taken quickly, everything was fresh, and the coffee was perfect. The staff were polite, smiling, and attentive which makes such a big difference.“
“Customer service involves assisting customers with professionalism, empathy, and efficiency. It includes addressing inquiries, solving problems, and ensuring a positive experience. Strong customer service builds trust, enhances satisfaction, and strengthens long-term relationships between customers and the business.”“
“I had such a great experience at Tim Hortons today thanks to Sandra! She was super friendly, patient, and made sure my order was perfect. It’s rare to see someone greet every customer with such a positive attitude, but Sandra really stood out. She turned a regular coffee run into a genuinely pleasant experience. Big shoutout to her for the amazing service“