27 Best Coffee Shops in Waterloo

“Had an amazing breakfast at Pur & Simple! The food was fresh and delicious, but the highlight of our visit was our server, Hannah. She was incredibly friendly, attentive, and made sure we had everything we needed. Her warm personality and great service made our experience even better. Will definitely be coming back—thanks, Hannah!“

“amazing customer service! drive in from 3 cities away to enjoy them.“

“The best rental place in Waterloo. Reasonable price, ensuite bathroom, laundry room in each Apt and best management ever I have seen.“

“I can’t recommend this place enough! The staff here always go above and beyond, making you feel right at home every time you walk in. It’s rare to find such genuine, friendly service these days. And the coffee? It’s fantastic, my go-to is the oat milk mocha.“

“Love this place so much, I drive here everytime i visit family. They have the most amazing selection of syrups for coffee. Also coffe and coffee things lol. The homemade food is outstanding everytime. I always get something to go whether it's a bakery item or last time a gluten free noodle dish for my mother and I, delish!!“

“Wonderful food, fantastic interior, and great location--on Northfield, between Bridge and University. Also a community-minded business. A must-visit establishment. Dog-friendly for well-behaved dogs on leashes. (I'm not a dog person, and I didn't feel nervous for a second.)“

“I recently had a funny experience with Gold Roast Coffee Services for repair of my Phillips 2200. My coffee machine had issues with the dispenser and as it turned out the grinder motor. Despite a small hiccup, the team handled the situation perfectly, resolving the conflict with professionalism and care. They quickly fixed both the dispenser and the grinder motor, making my machine squeeze stronger brews. Kudos to Steve and Mike! Highly recommend their repairing services.“

“Have been a long time fan, from the delicious drinks and treats to the adorable decor and merchandise. Today was my first time back post Covid. Staff was friendly and cheerful but the wait time was actually really bad. Had I known it would take 25 minutes to receive one bubble tea, I would have gotten my drink before my lunch. Unfortunately couples coming in after me were receiving their drinks before I did. Love the new straws and can overlook that they do break easily, because they’re much better than paper!“

“Had a lunch here, they have table service and we're friendly. Can't ask for much more from mcdonalds.

One of my fries came with too little fries! Half as much as it should. I complained, and they gave me a small order of fries to make up for it. Even brought it to my table. Good service.“

“Whether it is sitting and writing in my journal, or if I need to focus and work on my laptop, or simply having a chat over coffee with a friend, i find Cafe22 to be one of the most special cafes in the Kitchener-Waterloo area! I am so grateful I found this special spot, which I consider a hidden gem! An absolutely charming, cozy, and relaxing atmosphere and decoration; delicious food and beverages; and most importantly an extremely kind and welcoming staff! I have to say that Daniela’s friendliness and genuine care and warmth add a lot to the whole experience as well! Highly recommended!“

“The Bingsu , this is place is so cosy and has a diversity of great desserts and drinks.One of my favourite icecream with strawberries cheesecake and was pretty delicious! Yummy ! Will definetely go again to try other desserts flavours. It is a bit pricey , but it tastes good !“

“The manager & staff at this location are amazing ; great customer service always welcoming & smiling remmber your name and your order I just can’t say enough about them & how much I appreciate starting my day with a great cup of coffee and welcoming energy & smiles despite it’s always busy thank you ..“

“Best selection of local craft beer and cider around.“

“Hi I went to tim hortons in kitchener Ontario an waterloo ontario yesterday an I went in side I can't get connected to the tim hortons wifi can u help me please“

“This is my favorite Starbucks to go to; the ladies I always speak to at the window are so lovely and kind and friendly. It makes me feel special as a customer, and not like I’m just a number. I’ve also never had problems with my order here which is nice. If you’re gonna hit a KW area Starbucks, this is the one to go to!“

“Service is great nd everything but jheeezz why is the music so friggin loud it’s not a casino like I don’t understand why cafes have to blast the music?? It’s supposed to be a lowkey quiet place that ppl go to.. maybe turning the music will help“

“I usually don't leave a review but this place is wholesome. I was having a rough day. I was tired and exhausted because of my work. Both two guys (Forgot their name) were very friendly and cheerful. They kept me engaged while I was there. I ordered strawberry creme frap venti and the guy working at the bar made my drink perfectly and even decorated the frap which eventually lifted my mood. Service was better than the original Starbucks. I have to visit this location often to meet those two guys. Keep up the good work guys.“

“Ordered a pumpkin Frappuccino and they made up the total wrong drink, I have tried to call them and nothing from them the line is constantly busy shows that this location needs to be properly trained for customer service and learn to read the orders the right way.“

“I don’t know if it’s just this location but the tea tastes so watered down. It tasted like a teabag was soaked in water instead of milk. I also ordered a cheese tart which was warmed up but still served half-cold. The bathrooms had no paper towel. Wouldn’t come back here. Go to nowtea if you can.

EDIT: I want to edit this review because I had chosen “fresh milk” which the employee let me know is not the regular milk and is more watery. She remade my drink with the normal milk and gave me another tart heated all the way through. Everything was great the second time. I’m really surprised they saw my review while I was in there Haha, most places are not usually so attentive. The workers name who helped me started with a J (Im not sure how to spell it) and I really appreciate her help. Bottom line: If anything ever is not right, just let them know and I’m sure they’ll be more than happy to remedy it for you. Thank you for the great service (:“

“Generous with the free samples-- they bring the tray around way more than any other location. There are lots of tables and two chair areas for intimate conversations. The large middle table has a capacity for eight and has power outlets. Internet speed is on the low side, 9 Mbps. The large space echos and there is music playing, so it's not great for a zoom call, but the constant indistinct chatter and cafe sounds are great to help focused work.

This Starbucks is in the group that charges lower prices in the region.

There are two free J1772 car chargers, if you know where to look, in the office park next door (600 Weber St N).

Wheelchair accessibility: Accessible washroom. Large spaces between tables.“

“Best quiche in town. No regret that I ever came and visit one of the finest bakery in Waterloo, ON.“

“Limited but delicious variety of pastries.

We tried several croissants. The collection included almond caramel, butter garlic, and tirramisu.

Ovetall, they tasted fresh and very good. The creamy ones were tasteful, and the butter tasted real. they were balanced, not too sweat and at all did not tastr artificial.

We haven't tried the regular croissants, which would serve as a reference.

Finally, they pack the items in a nice box, which can be good as a casual gift.“

“Great drinks and specially if you're lactose intolerant so many choices to pick from - friendly staff. Clean location and bathrooms for customers - ask for the code if you are buying“

“Rude. Rude. Rude. Awful customer service and bad business etiquette.“

“I love this Starbucks,I stop here before my shift at work all the time and everyone here is super kind and fun. Genuinely polite and friendly staff, always a good experience and leave with an amazing drink! feel like places often get more bad reviews then good, so happy easter and I hope you all have an amazing day. :)“