Starbucks in Waterloo

“The manager & staff at this location are amazing ; great customer service always welcoming & smiling remmber your name and your order I just can’t say enough about them & how much I appreciate starting my day with a great cup of coffee and welcoming energy & smiles despite it’s always busy thank you ..“

“I usually don't leave a review but this place is wholesome. I was having a rough day. I was tired and exhausted because of my work. Both two guys (Forgot their name) were very friendly and cheerful. They kept me engaged while I was there. I ordered strawberry creme frap venti and the guy working at the bar made my drink perfectly and even decorated the frap which eventually lifted my mood. Service was better than the original Starbucks. I have to visit this location often to meet those two guys. Keep up the good work guys.“

“I’ve been a regular customer at Starbucks, and I’d like to highlight one of the many exceptional experiences I’ve had with their team.

On a particularly tough day at work, I asked them to surprise me with something comforting. Without hesitation, they brought me a mozzarella sandwich and Maple pancakes—exactly what I didn’t know I needed.

It lifted my mood and satisfied my hunger. A special shoutout to Mia for her kindness and thoughtfulness—she’s a truly wonderful person and a great representative of the Starbucks spirit.
Thank you, Starbucks.“

“I’ve been going to this Starbucks for years and I’ve never had a bad experience!! The one employee Arvic is outstanding! His customer service is amazing and never fails to brighten my day! He knows my drink and always makes it perfect:) he deserves a raise and much more! Apart from him all the other employee are always amazing and never disappoints!“

“Me and friend just came back from a horrible exam feeling super sad and 2 of the sweetest baristas made our day; exceptional customer service! Great drink recommendation! I didn’t catch the name of the two ladies but we were at Starbucks Monday at around 3, thank you for being so friendly and positive; really turned my day around.“

“Ordered a pumpkin Frappuccino and they made up the total wrong drink, I have tried to call them and nothing from them the line is constantly busy shows that this location needs to be properly trained for customer service and learn to read the orders the right way.“

“Generous with the free samples-- they bring the tray around way more than any other location. There are lots of tables and two chair areas for intimate conversations. The large middle table has a capacity for eight and has power outlets. Internet speed is on the low side, 9 Mbps. The large space echos and there is music playing, so it's not great for a zoom call, but the constant indistinct chatter and cafe sounds are great to help focused work.

This Starbucks is in the group that charges lower prices in the region.

There are two free J1772 car chargers, if you know where to look, in the office park next door (600 Weber St N).

Wheelchair accessibility: Accessible washroom. Large spaces between tables.“

“This Starbucks is one I frequent often. Although it doesn’t seem to follow the usual Starbucks rewards system, I’m okay with that. The drinks it serves have never let me down—after all, on a drowsy afternoon, a lifesaving cup of coffee is all you really need, isn’t it?“

“I had such a lovely experience at this Starbucks tonight. I walked in just wanting something really low in sugar (or even sugar free) and the two young ladies working were absolute gems. (July 16 at 7 pm)

They didn’t rush me, they asked thoughtful questions and genuinely cared about helping me find something I’d enjoy. It might seem small, but when you’re being mindful of sugar intake and still want a treat, it means a lot to have a business support that.

They made me a delicious low sugar vanilla frap and we left feeling so happy. These two ladies were some of the kindest and most thoughtful staff I’ve come across at this location and I’ve been here many times. You don’t always get this level of warmth or care, but tonight was different. These ladies really left an impression on me so I'd just like to say thank you again! I hope your company sees how fantastic you are because I truly appreciated your kindness and care!“

“This location is awesome! I just had to stop in there to have a drink remade because a different location gave me the wrong one. They were up in arms about it (jokingly) and they made the proper drink and it is heavenly.Can I give 10 stars?“