Starbucks in Waterloo

“This is the first Starbucks in Waterloo I've been to that isn't run-down. It's very clean, bright, and well taken care of. The staff are very pleasant and courteous. Reminds me of Starbucks you find around the world. I found out that it is privately owned which goes to show what a business should be like. Although an hour walk from my home, it will be my go-to Starbucks on my long walks. Bravo Zulu!“

“I usually don't leave a review but this place is wholesome. I was having a rough day. I was tired and exhausted because of my work. Both two guys (Forgot their name) were very friendly and cheerful. They kept me engaged while I was there. I ordered strawberry creme frap venti and the guy working at the bar made my drink perfectly and even decorated the frap which eventually lifted my mood. Service was better than the original Starbucks. I have to visit this location often to meet those two guys. Keep up the good work guys.“

“I’ve been going to this Starbucks for years and I’ve never had a bad experience!! The one employee Arvic is outstanding! His customer service is amazing and never fails to brighten my day! He knows my drink and always makes it perfect:) he deserves a raise and much more! Apart from him all the other employee are always amazing and never disappoints!“

“Ordered a pumpkin Frappuccino and they made up the total wrong drink, I have tried to call them and nothing from them the line is constantly busy shows that this location needs to be properly trained for customer service and learn to read the orders the right way.“

“Generous with the free samples-- they bring the tray around way more than any other location. There are lots of tables and two chair areas for intimate conversations. The large middle table has a capacity for eight and has power outlets. Internet speed is on the low side, 9 Mbps. The large space echos and there is music playing, so it's not great for a zoom call, but the constant indistinct chatter and cafe sounds are great to help focused work.

This Starbucks is in the group that charges lower prices in the region.

There are two free J1772 car chargers, if you know where to look, in the office park next door (600 Weber St N).

Wheelchair accessibility: Accessible washroom. Large spaces between tables.“

“Always have a great experience at this Starbucks cafe. There was a brief issue causing a disturbance today, and Branden handled it calmly and professionally. He even offered us a pastry as an apology, which was incredibly kind. Really appreciated his thoughtfulness!“

“Usually very busy, so wait times are understandable but they usually miss details of drinks (ex. Caramel drizzle). Customer service is good otherwise, but it’s a small location so it’s hard to pick up your drink and long lines to order.“

“I had such a lovely experience at this Starbucks tonight. I walked in just wanting something really low in sugar (or even sugar free) and the two young ladies working were absolute gems. (July 16 at 7 pm)

They didn’t rush me, they asked thoughtful questions and genuinely cared about helping me find something I’d enjoy. It might seem small, but when you’re being mindful of sugar intake and still want a treat, it means a lot to have a business support that.

They made me a delicious low sugar vanilla frap and we left feeling so happy. These two ladies were some of the kindest and most thoughtful staff I’ve come across at this location and I’ve been here many times. You don’t always get this level of warmth or care, but tonight was different. These ladies really left an impression on me so I'd just like to say thank you again! I hope your company sees how fantastic you are because I truly appreciated your kindness and care!“

“This location is awesome! I just had to stop in there to have a drink remade because a different location gave me the wrong one. They were up in arms about it (jokingly) and they made the proper drink and it is heavenly.Can I give 10 stars?“