Starbucks in Waterloo

“The manager & staff at this location are amazing ; great customer service always welcoming & smiling remmber your name and your order I just can’t say enough about them & how much I appreciate starting my day with a great cup of coffee and welcoming energy & smiles despite it’s always busy thank you ..“

“I usually don't leave a review but this place is wholesome. I was having a rough day. I was tired and exhausted because of my work. Both two guys (Forgot their name) were very friendly and cheerful. They kept me engaged while I was there. I ordered strawberry creme frap venti and the guy working at the bar made my drink perfectly and even decorated the frap which eventually lifted my mood. Service was better than the original Starbucks. I have to visit this location often to meet those two guys. Keep up the good work guys.“

“This is my favorite Starbucks to go to; the ladies I always speak to at the window are so lovely and kind and friendly. It makes me feel special as a customer, and not like I’m just a number. I’ve also never had problems with my order here which is nice. If you’re gonna hit a KW area Starbucks, this is the one to go to!“

“Service is great nd everything but jheeezz why is the music so friggin loud it’s not a casino like I don’t understand why cafes have to blast the music?? It’s supposed to be a lowkey quiet place that ppl go to.. maybe turning the music will help“

“Generous with the free samples-- they bring the tray around way more than any other location. There are lots of tables and two chair areas for intimate conversations. The large middle table has a capacity for eight and has power outlets. Internet speed is on the low side, 9 Mbps. The large space echos and there is music playing, so it's not great for a zoom call, but the constant indistinct chatter and cafe sounds are great to help focused work.

This Starbucks is in the group that charges lower prices in the region.

There are two free J1772 car chargers, if you know where to look, in the office park next door (600 Weber St N).

Wheelchair accessibility: Accessible washroom. Large spaces between tables.“

“Me and friend just came back from a horrible exam feeling super sad and 2 of the sweetest baristas made our day; exceptional customer service! Great drink recommendation! I didn’t catch the name of the two ladies but we were at Starbucks Monday at around 3, thank you for being so friendly and positive; really turned my day around.“

“I love this Starbucks,I stop here before my shift at work all the time and everyone here is super kind and fun. Genuinely polite and friendly staff, always a good experience and leave with an amazing drink! feel like places often get more bad reviews then good, so happy easter and I hope you all have an amazing day. :)“

“Ordered a pumpkin Frappuccino and they made up the total wrong drink, I have tried to call them and nothing from them the line is constantly busy shows that this location needs to be properly trained for customer service and learn to read the orders the right way.“

“This location is awesome! I just had to stop in there to have a drink remade because a different location gave me the wrong one. They were up in arms about it (jokingly) and they made the proper drink and it is heavenly.Can I give 10 stars?“