Customers` Favorites
Customers` Favorites
“Claire was awesome upstairs at the bar!!! Her recommendations were amazing for food and spirits!“
“So freakin' good! From the cheesy curly fries, to the delicious funnel cake, to the tasty milkshake topped with the best whipped cream. Yummm!“
Customers` Favorites
“Johnnys Hots is the best Fish Cakes and everything else is the best. Prices are grest. Love their food.“
Customers` Favorites
“You have to have the Alabama Bird! It’s packed with flavor! Won’t disappoint!“
Customers` Favorites
“First time there. It was awesome. Burgers are to die for!!“
Customers` Favorites
“We love it! Kids love the colors and variety of baked goods! Clean and friendly staff!“
Customers` Favorites
“Came when they opened and apparently donuts were still being made at that time. Picked from what's available which was a pistachio and a milk tea donut. Only the second time I have had a mochi donut and these were more airy than the ones I had from Virginia. Not sure if a true difference or whether these were freshly made versus one's that were brought to me and I waited until much later to eat them. Anyway, both donuts ordered were delicious. Also got an egg sandwich which was a TON of egg. It was fine but I think I was hungry and over ordered. I would have been fine with just donut and coffee.“
Customers` Favorites
“I have celiac disease and was at a medical conference in the conference center above Reading Market. Having celiac disease makes dining out that conference is an adventure. The staff were very helpful courteous. The food came quickly and was hot. I would recommend trying a corn dog as well as the poutine.“
Customers` Favorites
“Deliscious berger, would try again. JUST NOT ON TACO TUESDAYYYYYY #TACO#TUESDAYY“
Customers` Favorites
“Iv never had a bad option from the hot or cold sandwich’s to the pizza everything is really good. Today I got the Paulie which blew me away and might just be one of the best steaks in the area(yeah big claim but it holds its own). This place is an absolute gem, I only write reviews when meals knock my socks off.“
Customers` Favorites
“Excellent portions! And old fashioned ice cream sundaes and floats!“
Customers` Favorites
“the foods fantastic and that kitchen staff is just the bees knees :)“
Customers` Favorites
“good spot to do that..need more green peppers“
Customers` Favorites
“This offers fast food like hot dogs, sausages, burgers, and cheeseburgers for prices lower than most airport places. Pepsi products and huge homemade muffins. The food is just as great as all convenience store grilled foods. It is just steps from baggage claim and zone 7 for ride share pick up.“
Customers` Favorites
“a quiet place and a good meal! i came here with 2 others and we had a great time (we def stayed a bit too long but they were really kind about it)! general tso's tofu is incredibly delicious, crispy texture and delicious sauce that my vegetarian friend loved. also really enjoyed the prawns with walnuts and the spicy chicken dish! would love to come back to try more delicious vegetarian dishes.“
Customers` Favorites
“I decided to look up somewhere to get something fast to eat near by this place popped up and had good reviews. Despite of the bad ones I decided to try it for myself I bought there cheesesteak fries and soda lunch special along with a brisket sandwich I also upgraded my fries to the Spanish fries, let me tell you something I wasn’t disappointed at all everything was great, flavorful, and hot it’s definitely a place to go to when I’m down the city! Especially knowing they have chili dogs which sometimes can be hard to find. This is a go to spot to hit up. Here goes a photo of the food except the brisket sandwich I downed that fast lol“
Customers` Favorites
“A great fast-food restaurant in the city.“
Customers` Favorites
“Pretzels are always fresh and hot, the party trays are always a hit.“
Customers` Favorites
“breakfast is extremely reliable, delicious, and ordinary. What makes this particular spoon stick out? the incredible service. Sue and her husband run a tight efficient and friendly shift. Sue greets every customer as if she has known them for years and for a large majority of her patrons this is true. A center city staple.“
Customers` Favorites
“I’ve been a loyal customer of this pretzel factory since the day it opened. I admire the company for consistently providing a variety of hot, fresh pretzels, including unique stuffed options. Although I don't indulge in pretzels for myself very often, I occasionally purchase some for friends and family, including the 10 I bought today to share with homeless individuals in need of a little pick-me-up. The friendly and helpful staff members at this location have always impressed me. With ample parking available, the convenience of visiting this spot is unmatched. I would love to see the addition of a vegan stuffed pretzel on the menu, despite the potential challenges in catering to a niche market. Who knows, perhaps there is a demand for such a product that is waiting to be tapped.“
Customers` Favorites
“I was just putting in a location tag“
Customers` Favorites
“Great warm soft pretzels. A Philly icon.“
Customers` Favorites
“that they are open with hot pretzels“
Customers` Favorites
“awesome place, very friendly and nice selection“
“I love getting fresh warm pretzels from here they are the best“
“Typically I have always experienced a feeling of appreciation when I visit the Philly Pretzel Factory in Bear, DE or Middletown, DE BUT, today my visit to the Middletown, DE location left me feeling unappreciated and in fact like I was being a pest. I stopped into the store in order to redeem my ‘celebrate the Eagles win’ coupon. I purchased the 5 pretzels and received 5 free. The pretzels were cold and hard. I complained to both the cashier and the gentleman making the pretzels and was told they were just made. I begged their difference and the gentleman gave me an unfriendly attitude and said he’d just put them back in the oven and they’d be just fine! Needless to say they weren’t. They didn’t taste as fresh as usual nor were they soft. In my opinion this visit was totally unacceptable!!!“
Customers` Favorites
“I’ve been to this location twice so far and the food has been perfect. On this occasion I was at the front register when an employee that was preparing an order started towards me with his gloves still on to take my order. Another employee stated he would take my order and he immediately took his gloves off so he could work the register. That’s a Five (5) stars in my book. Some places the employees think that those gloves are to be never taken off, touching rags, registers, etc and then touching food. The name on the ticket was James R. Thank you James R!! I also ate in this time and the place was clean.“
Customers` Favorites
“excellent customer service, pretzels are very good.“
Customers` Favorites
“I was dreading eating dinner at the game due to lack of time, but when I saw this new place we tried it out and was not disappointed! The shack stack is one of the best burgers I've ever tasted and I will happily eat more every time I return. Everything is overpriced at the Wells Fargo Center- but this is the first time I felt like it was all worth it.“
Customers` Favorites
“Pretzels here are great!! I’m originally from Philadelphia relocated to the south my family and I coming up here a lot and we always have to stop and get one and only original Philly pretzels!!“
Customers` Favorites
“Im the pretzel man“
Customers` Favorites
“I am writing to express my frustration and disappointment with the level of customer service I experienced at the Springfield location of the Pretzel Factory. On June 11, 2025 I visited the store expecting a quick and courteous transaction. Unfortunately, what I encountered was completely unprofessional and unacceptable. While several customers, including myself, waited in line to be served, an employee named ALFONZO was openly using his phone and not acknowledging anyone. When someone tried to get his attention, he casually flagged us off as if we were bothering him. There was no apology, no explanation, and certainly no sense of urgency or respect for customers. This kind of behavior is not only disrespectful, it drives customers away. In a time when businesses rely heavily on customer loyalty and word of mouth, employees should be representing the brand with professionalism and basic courtesy. I strongly urge management to address this issue and ensure that staff are trained—or retrained—on the importance of customer service. If this is the type of behavior that is tolerated, I will not be returning, and I will certainly discourage others from doing so. Sincerely,“
Customers` Favorites
“Fresh hot cheese burger. Got better when I got to the middle of it. Made it a combo with fries and a drink. I received plenty of fries with the small size. Bill was $19.91. I planned on spending closer to $17 but was pleased with what I received. Customer service was great. The crew seemed like a family. A well organized crew. They didn't skip a beat.“
Customers` Favorites
“We get all of our pretzel trays from this location. Great service, sweet staff!“
Customers` Favorites
“Had a great experience at Five Guys tonight! They let me in at 9:59 right before closing at 10, and the whole crew was still so friendly, welcoming, and professional. The restaurant was very clean, and the customer service was amazing from everyone working. Extra special shoutout to Tay the manager and the entire crew for being so kind and positive even right at closing time. You can tell they truly care about their customers. Definitely appreciated and definitely deserving of 5 stars! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Ended more help the Penn Relays are in town super busy“
Customers` Favorites
“I was in town on business dining options in this area have a lot to be desired. You can eat cheap or you can eat expensive the skies the limit I was looking for a good hamburger and some fresh french fries five guys is a winner every time my patty melt was delicious juicy flavorful well seasoned, and the french fries are to die for fresh delicious tasty they also have the best soda fountain around the Barqs cherry cream soda is so refreshing almost addictive
overall, my dinner was delicious and satisfying. The price is a little steep but then again you are getting fresh never frozen quality food with a happy smile…. Enjoy !!!“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Fast & friendly service. Food was exactly how I ordered it. And they always have tbe best smiles!😊“