“Nelson was so kind and helpful. My body doesn't react well to coffee so I was hoping to grab an iced energy, unaware that they don't make them anymore. He was so patient with me and was able to offer a plethora of other options. This was a much needed kindness on a rather difficult morning, and I cannot express my gratitude enough. Thank you, Nelson!“
“I am a regular at Starbucks and this is my favorite store. I always pick up in the drive through. My favorite barista was just recently recognized and I'm so proud of him. All the baristas are sweet to me except this one girl. Every time I get there she is passive aggressive with me. I have tried to call and submit my complaint and do not have anymore time to wait. I would love to hear back from the manager or corporate.“
“I was is a rush today and I order my drink without sweet cream foam, it was my mistake. I went to purchase another because I couldn’t go home with the wrong drink! Instead Mrs. Susie was super kind and added it for me. It was just an overall great customer service experience, thank you!“
“I’ve had such a lovely experience at the Starbucks on Highway 41, especially because of Skylar. I first met her on her very first day, and when I came back on her second day, she remembered me—which genuinely made me smile.
Skylar is incredibly sweet, warm, and personable. We talked about how she’s attending nursing school at Trident Tech while also working, and her kindness and genuine interest in people already shine through. She made the visit feel less like a quick coffee stop and more like a real human connection.
She’s a wonderful addition to this location, and I hope Starbucks knows what a gem they have in her!“
“The Starbucks in Mount Pleasant on 17 is a shining example of exceptional customer service. Every time I visit, I'm greeted by a team of polite and professional staff who go above and beyond to make the experience enjoyable. It's clear that the workers here are sincerely great people who take pride in their work.From getting my order just right to recommending new menu items, they consistently show a genuine interest in customer satisfaction. This Starbucks location is not just about coffee; it's about creating a welcoming and friendly environment for patrons.Whether you're stopping by for your daily caffeine fix or looking for a cozy spot to relax, the Starbucks in Mount Pleasant is a delightful choice. The outstanding service and warm atmosphere make it a true gem among coffee shops.“
“I go to this Starbucks every morning since it opened- the amazing staff is what sets it apart from other locations. Despite how extraordinarily busy they always seem to be- the staff remains unwaveringly friendly, professional and always prepares my morning coffee quickly. Sky is a delight to see in the morning and always greets me warmly.“
“Ordered a Grande Salted Caramel Cream Cold Brew. The line wasn’t long, the wait wasn’t long, and was not expensive compared to other Starbucks I’ve been to. The drink came out with 3/4 foam on the top which was only 1/4 cold brew. Pretty lopsided for my taste and not what I would expect with the typical quality control of Starbucks drinks.“
“Addison deserves a raise and a gold plaque! She is SO sweet! The morning of my best friend’s wedding, back in February, the whole bridal party drove through in desperate need of caffeine. Addison was in the window as happy as could be and hyped us all up for the day ahead of us. This morning, I drove through again for the first time since the wedding and Addison greeted me at the window with, “Hi!! I haven’t seen you in forever!! How was the wedding??” THAT’S the customer service that is rare these days. I could’ve yapped with her for hours. I hope she gets to see this too because I can only imagine how many people’s mornings she positively impacts each day!“
“It’s the service the makes this place 5 stars! I’d give them more if I could. Always FAST, wonderfully nice and they always make my drinks just right. I’ve been to many Starbucks around the Charleston area and they are by far the best“
“I wouldn’t call myself a Starbucks regular, but when I decide to treat my family, this is always the location I choose. The atmosphere here feels warm and refined — consistently clean, beautifully organized, and inviting. The team members are genuinely friendly and carry themselves with a quiet professionalism that elevates the entire experience.
Each visit feels unhurried and pleasant, a small indulgence that reminds me why this location stands above the rest.“