Starbucks in North Charleston

“I have been coming there each morning this week (it’s a Wednesday writing this) because my dad is in icu across the street. Drinks haven’t been made right; one time they forgot the expresso one time too much. I ordered my drink and just asked that it be made right. The manager Kesha asked me what was wrong told me the ingredients and had ne taste it before I go. I thought that was extremely nice of her because I was not the nicest. She even gave me two gift cards to use in future. Kudos to Kesha for great customer service.“

“Can we talk about Sandra for a minute? Honestly the best managerial skills I’ve probably ever seen. If it wasn’t for her being there, that place would’ve sank like the titanic. The other employees were moving slow and looked so lost, but Sandra was giving direction and making drinks and talking to customers AND giving praise to the staff. Give that lady a raise lol“

“Chris that works here made sure my order really got corrected. Amazing customer help and I truly only like this one over the others. It seems to have better customer kimdness and also they will easily fix anything and be happy and kimd about this matter. Thanks chris.“

“I’m currently waiting for the drink I just ordered, but it’s very busy and the drink I ordered is an iced tea with extra modifications. Terry took my order and her positive energy was very welcoming. She was intrigued with my order and really nice. Even though this is such a simple act and expected in service it was still very much appreciated. Thank you Terry!“

“I stopped here before my flight home, and it was a wonderful experience. The woman at the register who took my order was incredibly kind and friendly. She even remembered my name and said goodbye to me personally before I left, which was such a thoughtful touch.

While I was waiting for my food, the gentleman preparing the orders greeted each customer with a warm “good morning” and acknowledged everyone who walked in. It created such a welcoming atmosphere and made the experience feel genuinely personal.

Excellent customer service like this is hard to find, especially in an airport. The friendly staff made my morning and started my trip home on a positive note.“

“I recently went here to order a drink. I have not been to Starbucks in years. I went to this location and it was phenomenal. I was served by Jules. She’s amazing paid attention to detail is very warm and welcoming and always get your order right“