Customers` Favorites
Customers` Favorites
“We had an online order a little over a week ago and we were short a few pieces of chicken tenders, so I called the Mount Carmel, TN store and I asked for the manager. The manager, Preston Williams came on the phone and I explained that we were short a few pieces of the chicken and he was very nice and apologized for the inconvenience and said that he would like to make it right and said that he would like to give me free of charge more chicken and I said thank you that would be great. We went back last night and he was there and I told him who I was and he was very nice and said he would make us our chicken. Well we were eating our food that we had ordered and he brings us our fresh made chicken and again apologized and asked if everything was okay, it was great. The people at this Hardee's are really sweet people from the counter person to the manager. The place was very clean also. We will definitely be back in to eat and say hello. Thanks Hardee's.“
Customers` Favorites
“Vegetables were fresh and the bread was still warm. Lady behind the counter was very friendly and respectful. I really like how clean it is. Nothing I hate more than seeing areas that are unclean. I always wonder if it's visibly unclean what is it like where you CAN'T see. I'll be getting sandwiches on the regular from this store.“
Customers` Favorites
“try not to tell too many people, it's hard enough to get a double big pal.“
Customers` Favorites
“I stopped at the wrong Pal's to get the Peanut Butter milkshake so made a detour to hit this one and got it. Picked up. Jr Burger too. The shake was great. So was the burger. If you want the Peanut Butter shake, make sure you're at the right Pal's they all don't carry it. Quick friendly service.“
Customers` Favorites
“Quite unique find otw through Kingsport. And reading about the history of Pals was really cool. The food and service was excellent for a fast food provider. Definitely would prefer this over the other competitors. I took a photo of one of the three Pals we saw and got a really great shot to share 🥰
Keep doing your thing guys 😎🤙🏻“
Customers` Favorites
“Best club sandwich. Thing was a beast. Substituted tomato with onion and any other restaurant will give you like 3 strands of onion, they give me 2 full slices each layer and it was phenomenal. Thick cut bacon on each layer etc. Annoyed that I've lived in Gate city for years and never bothered to stop in until the other day. And the home fries with seasoned salt in jars at the table topped off the perfection. Will definitely be returning.“
Customers` Favorites
“Jessie always provides great customer service“
Customers` Favorites
“Great food. Chickfilet is the best at organizing. From workers taking your order to bringing your food to you. Good at reasonable price. Great selection. I love that they are closed on Sundays giving employees a day off and opportunity to go to Church.“
Customers` Favorites
“It was amazing!!!!!!!!!!! Their food was really good my best friend Michala works there too! :)“
Customers` Favorites
“I wasn't really a fan of Arby's UNTIL I took my wife to this location, been a regular stop ever since. Today's experience was exceptional, place was packed and this team was efficient and accurate, like always but with constant flow dinning in and drive through packed they worked like a well oiled machine! Very impressive and food was perfect. Thanks to the entire staff. Great Job!“
Customers` Favorites
“Genuinely the best service from any Arby's I've ever been to. I don't know how they managed to find such talented, intelligent and kind employees. Food is fresh and everyone there actually seems to like their job, so rare in today's world.“
Customers` Favorites
“I've never had a bad experience at this Hardee's. The food is always fresh and the customer service is always spot on.“
Customers` Favorites
“The staff was warm and friendly enjoying each other's company as well as anyone's who walked through the door. They really have the Fryers dialed in right because this is the best fish I've had at any location ,on top of all that despite it being at the end of a dinner rush the dining room was immaculate.“
Customers` Favorites
“Always greeted with a smile. Always greeted by a person with what I can see has an incredibly upbeat personality. Love the interactions we have when ordering and receiving our order. Someone is doing a great job of employing such delightful employees. Never a disappointment with how the food is prepared. Always accurate. Very good and appealing food. Thanks for being there.“
Customers` Favorites
“Everyone was really friendly, store was very clean and best of all the blast from the past Peg Legs, batter dipped chicken wings (Testing) were crunchy on the outside and juicy on the inside. Like a old friend from my childhood I had forgot existed. Hope they make it back to all stores.“
Customers` Favorites
“I order a 2 foot longs, Tuna sandwich and a wrap. Food is excellent. I really like the way they placed the sandwich and wrap in the cooler. Till I showed up for pickup. Others would just wrap it up in the bag and leave it at room temperature.
A high 5 goes to the employee who put this order in the cooler for a fresher pickup.“
Customers` Favorites
“Best Crew, great food
Jersey Mikes crew on North Eastman Road, Kingsport. This store has the best crew anywhere. Great people who take pride in their place of business. They are fantastic, every one of them. They are kind and polite. The service is fantastic, the food is always great and they take care to make your food just the way you like it. I go there almost every week, it is a great place to eat.“
Customers` Favorites
“Best service!!!! Affordable for families💕“
Customers` Favorites
“My husband had went to grab some food here. If I would have been with my husband I would have told the manager off for cussing his employees in front of the customers and asked for my money back. But I wasn't with him and the food I was presented at home was the WORST Arbys food I have ever had. Maybe 6 FF, the Roast Beef was hard with hard chunks in it, also had Mozz Sticks that was like trying to eat a tire and no dipping sauce either. We WILL NOT be back at this one and I'll be contacting corporate or someone to let them know how unprofessional their manager is to their employees.“
Customers` Favorites
“Great fast food!
Vegetarian options: Available
Dietary restrictions: Absolutely
Parking: You won't have a issue with parking.
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
Customers` Favorites
“I go here literally all the time they know me by my name and order. Staff is incredibly friendly and the food is usually pretty good! Only downside is sometimes they are very busy so it can be a pain to wait, but otherwise I love this place.“
Customers` Favorites
“Ordered the new strawberry froze slush no strawberry flavor to it husband ordered diet coke with cherry flavor very bland waste of money“
Customers` Favorites
“Surprisingly good staff and food quality compared to most locations! The building has been the same for YEARS inside and out and hasn't been remodeled for quite some time but the staff and food quality is WONDERFUL! I've been disappointed by some other locations before but never this one so I always go to it when I'm wanting Long John Silvers for sure!“
Customers` Favorites
“this happened at the hardees in mcminnville tn I came in to get something like I always do and instead of sitting in peace a man rudely asked me "what my plan is" I come everyday and order food and use the wifi for a while I am paying customer not a tyrant you dont treat a customer like that especially when I never cause issues and bother noone do better edit: ignore the i recommend them above they changed it“
Customers` Favorites
“This is a new Taco Bell. When it first opened, the orders usually had something wrong with them (three times in a row) but it has improved a lot. We recently went there on June 1, 2026, sometime after 5 p.m. and before 9 pm, and the place was spotless, the service was impeccable, and the order was perfect. (Food, meh, it's Taco Bell.) Five stars for service and cleanliness. Not only did I pull up in a handicap spot and have someone open the door, but everything was well-stocked, and the packets of sauce were even impressively organized in the proper containers. (I wish I took a picture.) The food came out super fast and was hot when I received it. Nothing was wrong with the order. I was impressed. Great improvement. Great team.“
Customers` Favorites
“I stopped by Burger King this morning through the drive-thru for a bacon, egg, and cheese biscuit and some French toast sticks, and it was a great start to the day. The food was exactly what I hoped—hot, fresh, and satisfying.
What really makes this location stand out is the morning manager—they’re absolutely the best part of the early morning experience. Friendly, efficient, and welcoming, they make the drive-thru run smoothly and put a smile on your face before your first cup of coffee.
If you’re looking for a quick breakfast with excellent service, this Burger King is definitely worth a stop.“
Customers` Favorites
“Wow! In the last two months, this place has really improved.“
Customers` Favorites
“The Blizzards we bought were so good and cold. It really hit the spot on these hot days we have been having lately. Our food was nice and hot & fresh and tasted so great. I went thru the drive thru when I bought these meals to-go. I was in a bit of a hurry that day, but they had my order out the window to me in a flash and had me on my way fast. I was very pleased. Especially when my order was correct too. I didn't have to wait long at all for it at all. I love Dairy Queen's food, their ice cream sundaes, and all of their milk shakes. Great job Dairy Queen!!“
Customers` Favorites
“We live 2 minutes from the Mall and have never bought anything from Charley’s until today. We have been missing out ! I purchased the original Philly Cheesesteak and an order of the fries for my Husband and myself and the food was amazing !! Now when we want the best Cheesesteak sandwich around,I only need to go two minutes from our home to get it 😳 Yippie !!“
Customers` Favorites
“I haven't ordered the chalupas in a while because every time I used to order them the actual chalupa bread would be really hard and stale however that wasn't the case this time I ordered a chicken chalupa with just chicken and cheese and added nacho cheese. When I open it up I noticed the chalupa didn't feel hard like it did in the past. This time it was actually really really good I'm finally got to enjoy what I ordered the guys in the kitchen that was cooking that they really did a great job“
Customers` Favorites
“My family and I travel a lot, and this was, by far, the best McDonalds we have eaten at. They were very organized and efficient! You could tell they actually cared about the customer. Great food and great experience.“
Customers` Favorites
“My daughter went by and picked up a Whopper meal tonight. It was a great meal. 👍 The vegetables was fresh and crispy with the perfect amount of condiments. Thank you so much. Kingsport, TN rocks!“
Customers` Favorites
“Recently experienced delicious food served unbelievably fast at The Purple Cow. Their burgers have old fashion taste.“
Customers` Favorites
“I was so happy about the Taco Bell when I moved to Gate City. Coming from Jacksonville, Florida. I'm used to the Taco Bell employees punching my taco before they hand it to me. And it can be kind of frustrating knowing that whole damn crew smokes weed but not a single one of them can roll a f'ing burrito. 🙄 But the one here is awesome! A whole year and I haven't got a single messed up order or a taco that was beat to shit. I can't begin to tell you how wonderful it is. Thank you! You guys are the shit! 💙👊🏻“
Customers` Favorites
“This taco bell needs a five star review. Came in placed an order the employee messed up our order but when I called the girl named Hannah said she will fix the problem came back in and the staff was already to refix my order they did and made it up to me by giving me a drink you can't get better than this service thank you to all the employees at this location.!“
Customers` Favorites
“Tonight, {Thursday} during my dine in at Burger King 1540 East Stone Drive Kpt, I was greeted by BK employee John Who was working the front counter and took my order, John was very Courteous, Polite, Professional, and got my order correct the first time, he appeared very well trained, not to mention Customer Oriented. This is the type person I like to see when dining at a restaurant, this is what keeps me wanting to come back. The food was exceptional fresh & hot as well. Thank you John for such outstanding service. Keep up the good work, Burger King Should be very proud to have you as a employee. and hopefully advancing you in the near future. I look forward to you waiting on me again! Great Job, I'll be back. Thanks Again. Order # 27“
Customers` Favorites
“I haven't had Popeyes in a while. I decided today that I wanted some chicken. I'm so glad that I did because it was amazing. It was hot and fresh. 10/10 I definitely recommend. The woman at the drive thru was extremely nice. I wish I could give more than 5 stars.“
Customers` Favorites
“so close to home! great prices and a good amount of food for the price! you cannot beat eating at Wendy's on the nights you don't wanna cook. and this is by far their best kingsport location! they always keep me coming back for more burgers and more chocolate frostys lol!“
Customers` Favorites
“i love this sandwhich spot, they have great service which you dont find at very many places anymore. and the food tastes great and when i called about my uber eats order being over an hour late i called subway and one of the workers assisted me until i figured out what was wrong, definitely will visit again“
Customers` Favorites
“I have never been to Jimmy John's, let me tell u, that I will never go back to subway, Jimmy took that missile and blew subway out of the water!! I got a lettuce wrapped shredded chicken sub, my hubby got a Vito. Holy cow, the flavors were amazing!!!!....10/10 WOULD RECOMMEND!!!!“
Customers` Favorites
“I eat at a lot of subways so I can tell you right now. This is probably one of my most favorite subways. I go to best service I've ever had. And also, they are never shy on how much meat they put on your sandwich. You tell them you want double meat, they're giving you double meat“
Customers` Favorites
“I do a lot of food reviews and have been to a lot of Taco Bell’s and I have to say this was one of the better ones. My chalupa was super soft and fluffy. When usually they are hard at every other location. The only thing they missed up on as to why they got a two for service is several of our items were made incorrectly and the atmosphere they have a lot of seating and a lot of outdoor seating so it was really nice.“
Customers` Favorites
“Special recognition needs to go to miss Paisley, she's just absolutely AMAZING! Welcoming, friendly, polite, hardworking, knowledgeable; also gives great recommendations if you're unsure or just want to try something different, which is such a pleasant experience as a customer! That's going above & beyond imo.
She's just wonderful at her job overall. Hope she's appreciated there!
Other employees I've interacted with have been just as sweet too, I'm just not as familiar with their names.
This location is clean and well-kept also; dining area, lobby & bathrooms, outside is maintained and inviting.
Big round of applause for everyone who contributes to this KFC being the best I've ever been to!🫶🏻👏🏻👏🏻👏🏻“
Customers` Favorites
“Very good prices for the amount of food you get. Tons and tons of options. There were not too many people eating inside when I was there. Only complaint I might have and not really a complaint. The menu has alot of choices on it and items are in weird spots. But again its not a knock on the place“
Customers` Favorites
“The store was very busy and the manager that had tattoos on his neck made time and went above and beyond to dig threw boxes just to find one particular toy for my son iv worked in fastfood and I know how stressful it is and I didn't want him to go unrecognized for the effort he made“
Customers` Favorites
“I go to this specific store 3 to 4 times a week, David and Kat are absolutely amazing, they are pleasant, and and really care about their customers, I dont get that at any other subway, that is why this is the only one in town I go to and tell everyone I know to go there, if it wasn't for Dave and Kat, it would just be any other crappy subway“
Customers` Favorites
“the crew works very hard at this location! its an older location but they have recently been doing some repairs on the place. Hopefully they have plans to do more in the future.im very impressed with the changes in service i had stopped coming and gave it another chance after hearing they had made some changes in management lately. Impressed“
Customers` Favorites
“Third, most favorite chicken restaurant love KFC I am. So addicted to their mashed potatoes and gravy. I don't know why definitely come here.They're very sweet to you.Makes you feel like you've eaten some southern home cooked food“
Customers` Favorites
“The manager celine was extra professional. I was having some issues with the pizza hut app while making an order online.
Marie first answered the phone and she was very courteous and transferred me to celine. Both of them went above and beyond today to help me with my order.
I have another pizza hut closer to my house but moving forward I will be driving 15 mins just to come to this location because of the manager celine and staff marie service!
Upper management please give them my regards!“
Customers` Favorites
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“I love dairy cup! I’m pretty much a regular and I love the service I get…but the fries are hit or miss. Some days they’re amazing and days like today…not good. It’s like they’re over done and just not fresh and I ask for extra salt and there wasn’t hardly any on here…I just love these fries! I just wish I loved them every visit…“