Starbucks in Houston

“Once I get to work, I got to grab a hot cup of coffee and it has to be at the Starbucks in the Westin! I am a coffee snob and if the coffee is not up to bar, I do not visit the facility anymore but these ladies, (Elois, Ashley and Evelyn) know me by name. this is MY lady baristas are amazing! They remember my drink and makes it perfectly and always with a smile. I love this location, thanks ladies!“

“If I could gibe them 1000 stars I would. The energy in here is Amazing. The staff is beyond friendly. They are always engaging with the customers and other employees. The Store Manager April Lsedore is AWESOME! I let her and her staff know how I love it here when I come to change my work scenery as I work from home. The last Starbucks that is closer to my house, did not make me feel this way. So please KUDOS to this AMAZING TEAM here at 1400 Nasa Rd. 1, Houston, TX 77058. Special shout out to Maya, as she makes you feel right at home. She is SUPER FRIENDLY. The energy in here is intoxicating. You just want to take it all in. They make my work day so fun and easy!“

“My sister and I decided to go here to grab my birthday freebie drink and service was good. They wished me a happy birthday and genuinely meant it. I ordered the cinnamon caramel cold brew and it was pretty good. Overall nice little starbucks. Parking is tight so maybe go during off hours.“

“This coffee ☕ franchise restaurant has the best customer service. The happiest employees. And probably the best version of the Houston view of locals who call this place home ??. The African American or Black ? morning manager deserves a promotion. She is very exceptional at her job description. I would also recommend this particular Starbucks for training. As well as a awesome chill spot. The folks who sit here in conversation would be perfect for a conversation. Especially about football ?, politics, & local reviews.“

“I would highly recommend visiting this location the staff was great. The greeted everyone with a smile and there wasn’t long lines. I don’t drink coffee but I like going there to work and have meetings. This location was bustling with meetings.“

“One of my favorite places in the mornings, good service, very pleasant, all the workers feel that there is still respect and education when you go to this place in the mornings. You order a large coffee and when you look there is all its contents and with all the specifications you ordered ♥️“

“They didn't top my mocha frappe with chocolate, I had to ask.I went to redeem my birthday treat, but the cashier messed it up, and I didn't even get a Happy Birthday, like I have on other occasions. Anyway, the manager gave me a refund for my birthday reward.Parking: It's not a big parking lot, so sometimes there are no spaces left to park.“

“Stepping into the Starbucks at 2531 Amherst St in Houston is like finding an oasis of calm in the bustling heart of Rice Village. The welcoming baristas here, known for their kindness and friendly demeanor, add a personal touch to every visit. They create an atmosphere that is both lively and relaxing, making it a perfect spot for a morning coffee or an evening wind-down.The interior design strikes a balance between modern chic and cozy comfort. The presence of numerous charging plugs and fast Wi-Fi makes it a haven for students and professionals alike, looking for a productive workspace. While the comfortable couches and bar tables invite relaxation, it’s worth noting that the two-person tables might feel a bit mismatched in height to the chairs, which could be a minor inconvenience for those planning to work on their laptops for extended periods.One of the standout features of this Starbucks is its fantastic outdoor seating area, which becomes particularly enjoyable when Houston's weather is at its finest. The setting in Rice Village adds to the charm, surrounded by a variety of great stores. This makes the Starbucks not just a coffee stop, but a pleasant pause during a day of shopping or exploring the area.On a personal note, my visit on a Monday night prior to Christmas was nothing short of delightful. The Rice Village scenery, adorned with festive decorations and the crisp early winter weather, provided a perfect backdrop for a late-night coffee.This Starbucks location is more than just a coffee shop; it's a community hub that reflects the vibrant energy of Rice Village, a place where you can enjoy a superb cup of coffee, soak in the friendly atmosphere, and perhaps even bump into a familiar face. Whether you’re a local or just passing through, this Starbucks is a must-visit for a quintessential Houston coffee experience.Vegetarian options: I noticed that this Starbucks location offers a variety of vegetarian options. Like most Starbucks stores, their menu includes a range of vegetarian-friendly snacks and meals. These options cater well to those who prefer a plant-based diet or are looking for meat-free food choices.Dietary restrictions: This Starbucks seems to be quite accommodating to various dietary restrictions. Apart from vegetarian choices, they also offer dairy-free and gluten-free alternatives. For instance, they have almond milk, soy milk, and coconut milk options for those who are lactose intolerant or prefer plant-based milk.Parking: Regarding parking, this Starbucks, located in the heart of Rice Village, offers several parking options. There is street parking available, and I also noticed a parking garage nearby. However, due to the store’s popular location in a busy shopping area, finding a parking spot might require a bit of patience during peak hours.Kid-friendliness: The atmosphere at this Starbucks location is quite kid-friendly. It’s a welcoming environment for families. I didn’t specifically notice any children’s menu items, but the store’s relaxed vibe and the availability of various beverage and snack options make it a comfortable spot for parents with kids.Wheelchair accessibility: I was pleased to see that the store is wheelchair accessible. The entrance and interior space seemed designed to accommodate customers with mobility challenges, ensuring a comfortable experience for everyone.“

“Now listen! Many of us enjoy Starbucks! But this right here was one of if not the best drinks we had from Starbucks! I was informed that The Coffee Master Robert prepared our blended beverages! To say he understood the assignment is an understatement! Do y'all see what he masterfully created? If this is not how your blended Caramel Ribbon Crunch Frappuccino with extra looks......then what are you drinking????“

“There is a very special person who works here who goes by the first letter of her name, “Z”.I was on the ultimate walk of shame after a rough night where my wallet had been stolen and was in a desperate state in need of nutrients and hydration. Z could have rightfully kicked me out in my condition, but instead used her own money to help me when Apple Pay wouldn’t work. I’m convinced that her kindness saved me this particular morning and as a result I was able to find my way home. I will never forget her kindness and she’s inspired me to pay it forward and pass it along.We need more people like Z in the world. Thank you and God bless you, Z ???“

“Stopped here for the first time to do work and drink coffee. The customer service was FRIENDLY and PHENOMENAL. The vibe here was really cool. The restaurant was clean and the bathrooms were Buc’Ee’s clean. Takena was AWESOME as were the other baristas. She was attentive and friendly. I will be returning.“

“So grateful to the staff- specifically Aaron! Really great personality, upbeat, kind and helped me when another location did not have the drink I ordered on the app. So grateful for the sincerity, highly recommend this location over others! They all deserve bonuses!!!“

“Very clean establishment.I hope Starbucks in general considers Lactose-Free milk (which is the best alternative for lactose intolerance) as it doesn't change the “latte” flavor like the alternative “milks” doAnd also offered more variety of gluten-free pastries.“

“I was greeted with smiles, courtesy, and a warm welcome upon entering. The staff made my coffee, (a double cupped Caramel Macchiato) exactly as I asked for it and it was delicious. Everything was excellent.I certainly recommend this Starbucks.“

“My neighborhood Starbucks is a fantastic spot to start the morning. The friendly team always greets you with a smile and has the store looking clean and inviting. I visit most weekday mornings to fuel up before work, and it never disappoints. Thank ya’ll!“

“First time I went to this Starbucks it was exceptionally not busy no Lamborghinis or Ferraris a VW a Saturn and a Mazda few people looking into the computer other people just looking at peopleWheelchair accessibility: If you're in a two-wheeler it kind of hard to get up the hill I don't know who did the cement but they wouldn't taking you into consideration“

“Bless you baristas who fuel my days with your precious caffinated beverages. I honestly have not disliked a Starbucks location. You meet new people in each one. If someone makes a drink and you don't love it, they will remake it. Yes, you will have to wait for it, but the fact that they care so much to make sure you enjoy your $$ purchase makes this my favorite coffee spot.“

“This place is great! I drive 10 min and past two different Starbucks but I’ll continue to come to this location because they always get my drinks right and they will take the time to get the perfect recommendations! Tammy is the best she gives exceptional customer service!“

“correct recipes, wait time, friendliness, knowledge, availability & drive thru! I've ordered 4x from this location now without disappointment.Chocolate Cream cold brew- perfect. Nitro cold brew was actually available and great as well. Mocha Cookie Crumble Frappuccino was made correctly with right consistency (wasn't watery) I come here during my school lunch break and never worry about getting jammed up. I love this location!“

“I go to this Starbucks on a regular basis. They are consistently great! I go to a few other locations on the northside that really make me appreciate this one! I've been going here for several years and have gotten used to seeing a lot of the same staff working, which I think reflects well on this particular location! I'm sad that I'll be moving soon and won't be frequently coming here anymore, but wanted to be sure to leave a review!Parking: This location is more for people on foot. There is no drive through because it's in the tunnel of Penzoil Plaza. If you wanted to, you could pay to park in their garage, or could pay for street parking in designated areas. Street parking is only free when this location is closed.“

“Ash is phenomenal. A total breath of fresh air!!His customer service is impeccable and he’s genuine! Patient as well. I had no idea what I wanted and he was incredibly helpful on helping me figure out! Would HIGHLY recommend. That man needs a RAISE. He was BETTER than the manager!!“

“This location looks like it's primarly used for moble pick up. It was slow when we went, and somone did take our order. Music was good, service was good, and the drink was tasty.Parking: There is a free garange and a paied garage close by.“

“I travel for work and am away from home a lot. It makes my day start right when I stop by this store. Everyone is so friendly and upbeat. And somehow they remember my name which is remarkable considering the traffic this place sees. I can always count on the fantastically friendly and professional staff for a smile. The drinks and food are good too, and quickly prepared.“

“Great service, often pretty busy, especially with mobile orders and drive thru also coming through. Of the few times I've been to this location, the staff is great: helpful, patient, professional, and kind. Food options, coffee order correctness, Wi-Fi, bathroom, ambiance - all as expected/all good experiences for me. Parking is easy when going in the late mornings/early afternoons.“

“I have been coming to this Starbucks since August of 2023. I always come here all the time the staff members are always so nice and make my drinks the best. I don’t go to any other Starbucks except from this one they never mess up my order. The environment here always calm. As well it always clean never dirty .“

“i go to starbucks monday thru saturday most weeks. mind you NOT the one nearest my home (wallisville location@ beltway 8) thats maybe 2 miles away. i drive ALL the way to this location because the customer service is 100 times better & theyre not always out of everything including pumpkin spice sauce (which the wallisville location was out of before halloween). at this location im always greeted upon entering the & the employees actually take the time to speak to me when im at the counter.“

“I’ve been to this location a couple of times and I have received nothing but great customer service. All the staff is super nice and fast too, even when there’s a line, they move fast so I’ve never waited long for my orders compared to other locations. This location is inside the Target but there’s plenty of room to sit down and enjoy your food/coffee.“

“I just need to send love to the people working at this location. Patience, kindness, grace is what they were serving here today. Professionalism is on point, even when others were impatient... I've never seen people work this week and communicate this week at a Starbucks. Thanks for making my day better with your resilience.“

“This review is about the physical location and not Starbucks in general. The location makes sense in theory. There are a lot of houses surrounding the store, plus Memorial Park is nearby, it's a great place to enjoy a nice beverage or snack. But the parking lot is way too small to handle a drive-through that goes right in the middle of it. People who park and go in are frequently trapped until a nice person lets them out. I follow the adage of don't complain about a problem without presenting a solution but the only one is to request patrons to walk if they can. It is an unfortunate situation so be aware if you're new to the area.“

“I had coffee with a dear friend this morning at this location and tears eventually flowed. After I had already received impecable service, the sweetest cashier gifted me a sweet treat because she noticed I was having a rough morning. These are the details people don’t forget. Great spot, great people.“

“I used to not believe in the price point of Starbucks, upon its original introduction. However that didn't last long, especially after I traveled more and a daughter of mine introduced me to their Frappuccinos. So, yes I have been converted. It happens right? The facilities are always what I would consider to be very professional, laid back and hip at the same time, so was this one conveniently located in the mall.Never too loud, even with a great volume of patrons. So, what did I have drumroll please.......... It's the Paradise Drink which could be considered a fruity and soft drink at the same time combined with pineapple and coconut milk. It's vegan friendly as noted with the coconut milk. So why not give it a try. I do have one major complaint, it disappears from the cup through a straw into me way to fast. I would like to know if this can be resolved for longer enjoyment. Until the next one, Bye-Bye!“

“Loved my experience here! Lydia served me so gracefully! She made my experience at this Starbucks well worth it. I pulled over to study somewhere on this side of Houston and needed a peaceful yet worthy environment to get some work done. Lydia made sure I was full of coffee and positive energy to get through my session. I am grateful! Come here and make sure you ask for Lydia!“

“Had been awhile since I visited this location (we lived in that neighborhood from April until middle of June, 2021). The staff I had gotten to know were gone...I cannot attribute this to anything in particular, though I will say it's generally unusual for there to be complete store partner turnover in fewer than two years. Regardless, the partner who attended me was personable and professional, and got my order correct though a stranger to me (my order can be confusing to the uninitiated). The interior had been remodeled (nominally) with a slightly different layout and different furniture. This is not a drive though location, thus less money invested in updates/upgrades. The store traffic tends to be high, with associated noise levels. Don't come here expecting a "laid-back" experience.“

“This what happens when your new work location doesn't have a coffee machine. You make an after dinner run. Try something new...pumpkin spice, try something sweet...cookie crumbles, and try something old... medicine ball tea and popcorn to go.Always a student environment and that traditional great service. Ooh La La!!!“

“So I use my RV to go around the country and I love to eat out and explore new places.We stopped here during a nice little tornado warning and grabbed a coffee. The Pistachio Latte was very good. The atmosphere was clean and the service was good. Will definitely stop by another time if in the area.“

“I love Starbucks, and this one in particular is very great. The service was a bit slow on getting my drink out even though I ordered ahead on the app. Yes I did wait until the time that the app say my drink was going to be ready and even 5-10 minutes after that. I think it’s because they were short staffed because it was only four people working and it was kind of busy. They did a good job though. That atmosphere is always nice in the store and restroom is always clean.Vegetarian options: I clicked vegetarian options because I do believe that they have some but I could be wrong. I’m pretty sure they do though but just make sure to check the menu before going or you can call and ask.Parking: The parking lot is shaped very weird, but there’s usually adequate amount of parking because most people are going through the drive-through, which is also a bit crammed.Kid-friendliness: The inside is small and they have a small patio outside but you can still bring your kids here to have a little quality time outside of your home.Wheelchair accessibility: There’s handicap parking in the front, and there is a sidewalk ramp.“

“My daughter & I stopped at this location early this morning, I was instantly greeted with smiles. The customer service I received from the girls in the front (the power puff girls) was amazing ! Thank you precious & frennns 10/10 for the morning crew“

“First of all I did not get the name of the young man that helped me out very politely but helped me resolve my issue.. my daughters had gone to the Starbucks on Gulfgate and Woodridge which their service isn’t so good but I came here to the Starbucks inside target around 1pm and I explained to the young man with a beard that my drink at the other store was very bad and how rude they were he said don’t worry about I got you he made my drink all over again and it was wonderful thank you nice guy with a beard so sorry didn’t get your name sincerely a Starbucks addict….“

“This has got to be privately owned! I order a medium hot earl grey tea with 4 sugars on the side a glazed donut, a pop donut, a Swiss and ham croissant, a small herbal tea, and 2 waters. They add sugar to my tea, don’t give me my glazed donut, and don’t give me a receipt!! I don’t live in the area I have called several times, they don’t answer! Now I have to be inconvenienced to go back to get my money back!!!Just left, supervisor and store manager apologized and got me my donut and a fresh cup of hot tea!!! THANK YOU!!!!! ? It was worth the drive!! Back in love with Starbucks!! ❤️“

“Amazing and attentive service from Nicole!! I had a large pick up order and she kindly assisted me in putting them in large carry out bags and placing stickers over the cold drinks so they would not spill. Truly appreciated her care and level of customer service!“

“The crew here makes it do what it do. They are very polite and don't make you feel as if you're bothering them by placing a custom drink order.The atmosphere is extremely relaxed. It's a great place to sit and work alone or if you have a huge group.“

“This is the best Starbucks in the area! The store is always clean, the staff works quickly, and they're always so friendly! Jazmyn took my order today, and she was such a sweetheart- she really made my day after I've had such a long week. I cannot recommend this location “

“Every morning I'm greeted by name. I know it's a small detail but it really brightens my day! The music and seating is very nice also. Coffee is coffee, the friendly staff is why I incorporated this location into my morning routine!“

“I like to go to various Starbucks in different parts of the city (you can read my reviews on them) and this is the latest one. This particular Starbucks is located in the lobby area of the Hilton Americas hotel. It can get pretty busy, especially during checkout times, but the line moves quickly. I'm a basic coffee drinker & my coffee was made to order & fresh! There is plenty of seating, both indoor & out and a decent view, but unfortunately not of the skyline.In closing, I like the ambiance & it does slow down in the afternoons, so there is quiet time.Be forewarned that since this is downtown H-Town there are a number of homeless people who are in the vicinity & some will attempt to come in. However, the few times I've witnessed this, security has been swift in dealing with it.“

“The entire staff at this location were amazing! I had my puppy in the car and went in to order our beverages and a puppy cup. When I asked for a puppy cup and told them he was in the car, they requested for me to bring him in. I appreciate the vibe at this location. Thanks, guys!“

“About 5-6 years ago I used to be homeless and was waiting for some job training program to contact me back.I always would stay here with my labtop, and I did have to sleep nearby. Never felt safe, not to mention how often I'm mistaked for a kid (I had just finished high school and was trying to do college)Everyone there was so nice. And while I have still not gained a taste for Starbucks...sitting in there for two months it was obvious how hard they work.Of course I'm doing fine now myself lol.“

“I really do not understand this comment below me. I have been going to this Starbucks for over a year now. All the workers here know me by name and I love the service. Have my three drink orders out in less than five minutes!! I personally just feel that people need to vent out, but not like this. Giving out companies bad reviews and false information on their employees. Truly unbelievably sad. Hope things get better for Ms. Bass, and her lengthy one star reviews everywhere she steps foot in.“

“Staffs super duper FRIENDLY.Drink always on point.I always got my coffee here most of the morning from the last 10 years.PLUS: they full filled my morning routine with a big smile, employees here got train well to how they can making customer day brighter.“

“This Starbucks made my day great. I mistakingly placed an order for this store location when I was running late for work. I couldn’t drive to this location because it was in the opposite direction to my job. When I got to the Starbucks next to my workplace, they ignorantly told me I drove to the wrong place. I had to use my points to purchase another order, which I was trying to save up. After my shift I drove to this location, which is when I spoke to Mark. I told Mark of my situation, which he then happily and promptly remade my order. He informed that for future reference that the other location should be able to remake my order. I wish they offered me that when I went to pick up my order at the other location. Marks professionalism, kindness and understanding really made my day! The food and beverage presentation was also great, which is a reflection of this Starbuck’s high quality staff! Thanks to y’all for a good experience, and excellent customer service.“