Starbucks in Houston

“Super fast and very nice service here. All employees are patient and in a great mood. The music they play here is usually really good. I will definitely come back here. Just an FYI: if you are planning to take tour drink to the museum space (NASA), they won’t let you in with it.“

“Once I get to work, I got to grab a hot cup of coffee and it has to be at the Starbucks in the Westin! I am a coffee snob and if the coffee is not up to bar, I do not visit the facility anymore but these ladies, (Elois, Ashley and Evelyn) know me by name. this is MY lady baristas are amazing! They remember my drink and makes it perfectly and always with a smile. I love this location, thanks ladies!“

“I visited Starbucks on my birthday and placed an order during the night shift. The barista working at that time was incredibly kind and friendly. I asked her to surprise me with a drink of her choice for my birthday, and she absolutely nailed it! The drink was perfect, and I was really satisfied with it.

Her attitude, professionalism, and warm personality made my visit even more special. She truly deserves all the appreciation. Thank you for making my birthday sweeter! 🌟🎉“

“Super nice staff and they were nice enough to let me try a syrup I wasn’t sure about… I would have considered tipping but all the outside tables were dirty and one of the employees just gave me a wash cloth to wipe it down myself… I used to buss all my tables & other people’s working in a restaurant as a manager. There’s no excuse IMO…“

“I had an enjoyable time. Andrea at the Airport location was great and made my drink like I like it. The only thing is.... I understand that Starbucks is cool for people to come in to work but like can they have a specific area because when it's a small location they take up alot of space“

“I've been visiting this Starbucks during every trip to Houston for the past few months. The staff at this Starbucks is one of the best I have encountered. It feels great when you're away from home to deal with a positive staff that cares enough to remember your name.

Thanks,
The Purist“

“Absolutely beautiful location, love the long booth and nice chairs inside and outside. This is the only location I’ve been to that has gotten our order right every single time and the employees are also very kind.

My mom has been ordering extra lavender foam on her iced chai, and other locations will give her next to no foam, yet this location actually gave her extra, thank you!“

“Drinks were perfectly made. Food was very good. I was in and out the drive through fast. We even got messages on our cups. This will be my new Starbucks. It’s close to me. I like the caramel ribbon crunch Frappuccino. Tried for the first time, like it much better than the regular caramel frap.“

“When I walked into the Memorial Drive location in town & country, I placed my order online but walked up to the counter to check on it. Devin was the young man working behind the counter. He greeted me with a smile, was very polite and promptly checked on my order for me. During the holidays, it’s especially nice to see that quality of customer service and customer care.“

“This location is hands down the best in the area! There are 4 within a 3 mile radius, here you get a friendly smile, great cup of coffee, it’s made as requested, and they don’t leave you waiting long. Highly recommend passing the others and going to this one if you’re needing your morning wake up in a cup!“

“I stopped and got my usual Starbucks coffee at a store by my house and it was made incorrectly. Since this location was on my way to work I thought I would stop by to ask if they could fix my coffee and they did so graciously!! I cannot thank them enough, otherwise I would have been out that money because I wouldn’t have been able to drink the original!!“

“Stopped here for the first time to do work and drink coffee. The customer service was FRIENDLY and PHENOMENAL. The vibe here was really cool. The restaurant was clean and the bathrooms were Buc’Ee’s clean. Takena was AWESOME as were the other baristas. She was attentive and friendly. I will be returning.“

“Starbucks is always a reliable stop for me—the drinks are consistent, the staff is friendly, and the atmosphere makes it easy to relax or get work done. Even during busy hours, service moves quickly, and I appreciate the mobile order option when I’m on the go.“

“My experience here is always GREAT! My partner is very specific about her coffee and they perfect it every time. Both of our drinks were delicious and looked pretty on top of it. I would highly recommend this location if you are on hwy 6. Thank you!“

“I love this location every one is sweet and on point, customer service is a A plus. .. this is my third time at this location but I love ❤️ t .. same experience and I’m picky about my customer service!!! Keep up the great work i literally go pass UHD to come to this location!!!“

“Are drink was missing the Java chips only but Krissy made sure to fix it right away and had the best attitude!! I drive past this location quite often and never stop. Glad I did today. Krissy had the best customer service and her presentation of our order was FANTASTIC! Will start stopping at this location more often. Thanks Krissy!!!“

“From the moment I walked in… everyone spoke (which is rare nowadays) but Kevin is what makes you want to come back for more… Kevin’s customer service is the kind that makes you feel like he knows you. Thank you Kevin for having a heart for customer service!“

“Paula runs a friendly and welcoming Starbucks. She learns customers’ names and personally hands out orders during the morning rush. She says she loves her crew and her store and it shows. Thanks Paula & crew for welcoming this traveler from Seattle 😎👍“

“Alanis, Arlenis, and Katelyn were fantastic! Always very speedy, kind, and courteous. Never had a problem with my order, and nor did I notice anyone else having issues. They were always ready to serve at the cashier and were always smiling!“

“They always greet me by name, which makes every visit feel special. I love coming to this Starbucks the whole team is fantastic, especially DJ and Jose warm, friendly sweet, and welcoming and the drinks are always perfectly made. Highly recommend this location! ☕“

“This location is great! They are always fast and friendly. They always laugh because I ask for a total of 6 shoots of espresso in my vente caramel macchiato. They seem to fear that i might have a heat attack afterwards.

The food is really good and thwy always seem to have plenty on hand.

The drive thru ordering is accurate and fast. I have never had any issues with my order being incorrect.

The inside is comfy and clean... eventhough this is a very busy location.

Great job... keep it up!“

“We had a networking group whose event space fell through. We opted to try the Starbucks on Bay Area Blvd with about 15 people. Staff was amazing and very accommodating. The event was successful thanks to the friendliness and professionalism of the staff.“

“I love the courtesy, kindness and respect the staff has for the people and the pride they take in their work.

Being a corporate focused Starbucks, you’d expect the staff to be cutthroat & hyper focused. The staff at this location is all that and then some.

Absolutely one of my favorite Starbucks locations in the entire US.

Today was a particularly busy day (seemed like they over 40-50 orders in about a 20 minute span!!) and even with that, they took an extra moment to write a short message on each cup. I love their enthusiasm and will go here as long as I can.“

“Amazing customer service at this Starbucks! The team here truly goes above and beyond—always smiling, always kind, and extremely efficient. My drink is made perfectly every time. It’s rare to find a location that feels this inviting. Highly recommend!“

“Great customer service and fantastic drinks! I highly recommend to anyone new to Starbucks to start with this location! The baristas will remember your name and previous conversation as if you had been there only 20 minutes ago even days after visiting! It is easy to become a regular!“

“We come to this Starbucks at least four times a month, and every visit has been pleasant. Today stood out even more because of how helpful one of the baristas was. We weren’t sure what to order—just that we wanted something warm and sweet—and she patiently walked us through several great options. When we got to the window, she continued the experience by engaging us in friendly conversation. I forgot to get her name, but I just wanted to say thank you so much for such excellent service!

Update: Came back for my nightly Starbucks run and found out the barista’s name — Andrea! She was in the drive-thru again and provided the same quality customer service: friendly, patient, and welcoming. Thank you, Andrea!“

“I’ve started visiting my local Starbucks every afternoon just so I can see Nahom and the newest team member, Simon. Nahom has been part of the store for quite a while and always greets me with genuine warmth he remembers my order, asks how my day is, and just seems to know exactly what I need. Simon, though newer, fits in perfectly with the team. He’s friendly, efficient, and clearly loves what he does. Their attention to detail and welcoming conversation make every visit feel special.

Since they’ve been working my shifts (in the afternoon), I’ve probably visited Starbucks more than ever before. Their consistent professionalism, personal touch, and positive energy keep me coming back day after day. Thanks to them, Starbucks doesn’t feel like just a coffee shop it feels like a daily ritual I look forward to“

“This is inside Target, no drive-thru or online pre-order (mobile app)
You can scan your starbucks card for rewards / payment.

Exactly what you would expect from this chain.

There is a small area with tables and chairs for paid customers.“

“This Starbucks, in a busy full-on urban neighborhood, really does it right. The store works as a giant team, overseen by a hands-on manager who makes sure her staff are attentive to customer orders and needs. I’ve come here a hundred times at least over the last couple of years. The cafe and drive through are often packed on weekday mornings and has a real coffee house vibe. The afternoons are quiet and easy going. Weekends up and down busy. Through it all this staff is courteous, engaged, and hustling to make it all work. Cheers to this great Starbucks location.“

“As many locations I’ve been to, this particular Starbucks is my favorite location! The baristas here are super friendly, kind and patient! Cody overall is super sweet and genuine! Y’all are truly amazing and thank y’all for everything y’all do!!“

“Extremely fast service!!! Couldn't believe how fast the line was....as soon as I ordered I was literally pulling up to the window, payed and my drink was already ready!!! I got the Salted Caramel Cold Brew! Delicious as always....job well done Starbucks!“

“It's just like any other Starbucks location honestly. The coffee is great, I had a latte and it was good. The pastries as well are also warm. It's Starbucks so they're a little on the costly side for what youre getting.

Baristas are pretty energetic here, but drinks usually take a bit to come out. The place is also usually full of people seated so finding a seat can be a bit hard sometimes but I usually just take my coffee to go.

Parking is alright, it can get pretty full due to other nearby stores.“

“starbucks matcha is always a hit or miss in different locations. BUT this place, this place always always makes my matchas so yummy i dont even wanna go to another location! shoutout to the old man over there idunno his name but the way he makes matchas are wonderful“

“So happy to have this Starbucks open nearby! I stop in early in the mornings, and the team is always friendly, welcoming, and efficient—even during the rush. My drinks are made perfectly, and the store is clean and well organized. It’s the perfect way to start the day, and you can tell the staff really cares about customer service. This location is already becoming my go-to morning stop. Keep up the great work!“

“This is a great Starbucks. The Staff were friendly and patient. I had a couple usual requests and the cashier handledd it very graciously. The food quality is just like every other Starbucks- great.
FyI, There is a bathroom code. Also the drive through starts in the far corner next to the vape shop. See the video.“

“Amazing and attentive service from Nicole!! I had a large pick up order and she kindly assisted me in putting them in large carry out bags and placing stickers over the cold drinks so they would not spill. Truly appreciated her care and level of customer service!“

“Lovely cafe only store. Very nice vibe in the evening. Staff is attentive and friendly. Even made me a lovely undertone doppio. I enjoyed my time spent there while waiting on my next venture. Will be back since I'll be in the area more often.“

“The place has history but it I am not sure how cleaned up the place it. The restroom is terrible. WiFi is excellent and the furniture is very comfortable. Coffee is consistently good at Starbucks these days. That’s all I can say at this time.“

“I really do not understand this comment below me. I have been going to this Starbucks for over a year now. All the workers here know me by name and I love the service. Have my three drink orders out in less than five minutes!! I personally just feel that people need to vent out, but not like this. Giving out companies bad reviews and false information on their employees. Truly unbelievably sad. Hope things get better for Ms. Bass, and her lengthy one star reviews everywhere she steps foot in.“

“Frequent this place since it's opened because it's close by but find myself holding off getting drinks here due to them using so much ice. Just was curious one day so I poured my grande brown sugar oatmilk espresso into a measuring cup and sure enough only came out to 6oz of actual drink. Not worth the price at all. The ice they use also melts pretty quick so drinks get watery fast if that's something you don't like. I much prefer the clear cubes used at the Starbucks café locations.

Service is hit or miss depending on whose there that day. Most staff is great and is willing to accommodate you.

Went ahead and gave it a shot again today. Asked for lighter ice and they asked if I'd like the difference to be filled with milk so I went for it. No additional charge. Drink it as better than usual and turned this review from a two star to a four star while I waited for my drink in line this morning. My only other complaint is that my brown sugar oatmilk almost never come with powdered cinnamon on top which is kinda surprising. I thought that was part of the recipe.“

“This team knows how to make a drink. I visited this place 3 times over the course of my stay in Houston. The team is really energetic and is consistent. They had lines out the door and worked as a unit and showed no signs of failure. Whoever is running this location needs some recognition.“

“This Starbucks almost always has long lines the more shoppers you see. Using the Starbucks app has always been a way to skip the line for the regulars. It really is unfortunate that this store doesn't support the app. Anyway the frapp I ordered from the store came out perfectly. No complaints from me. Would definitely frequent again when I need a break from the hustle and bustle of shopping“

“‼️SAFE ENVIRONMENT ‼️
I am an attorney and was traveling with two teenage child clients (who are obviously not biologically related to me) across Texas. We stopped in this Starbucks to change into comfortable road trip clothes after a graduation event and get drinks and snacks before hitting the road. While ordering, the cashiers were great with helping the kids choose drinks (their first time at starbies) and pick out snacks. When I went into the bathroom to change, the staff approached my teens asking them if they were safe and if they were traveling with a stranger (since I’m obviously not mom). My kids confirmed they were good and everything was fine.

As a professional who works with at risk youth and trafficked youth, I can not fully express my gratitude that the staff was trained enough to not only notice our odd traveling group, but they also had the audacity to say something and check on my kids in an appropriate way.

We always hear people say “see something, say something”. But we live in a society of cowards who would rather leave their neighbor in danger than risk an uncomfortable conversation. But NOT the night staff at this Starbucks. They’re prepared, and willing, to keep the kids in their community safe.
I wish we had a world full of retail workers this informed and this brave.“

“​I had a truly excellent visit to this Starbucks thanks to the barista, Ella. Right from the start, she gave me a warm and genuine greeting. What really stood out was her attention and generosity—she proactively offered refills on my Vanilla Sweet Cream Cold Brew. It's that kind of thoughtful service that makes a huge difference. Give Ella a raise!“

“The barista Chris at this location is amazing! Even when it’s busy, he’s making drinks, greeting customers, and somehow still remembers his regulars. He greets people in both Spanish and English, making everyone feel welcome and recognized. He’s cheerful, pleasant, and brings such great energy to the store. Customer service like his really stands out!“

“Stop by this location on my vacation last week, and had a wonderful experience, the barista were extremely friendly, (they even gave me some suggestions on what to do around town) my drink was made correctly and tasted great. Thank you to your team for starting my day off great.“

“This is my favorite Starbucks in the entire city. This location is extremely busy at all times, but the staff is so kind, they remember everyone's name and they even write cute messages on my cup. I usually come early in the morning, but I have come late in the day and the evening staff are just as amazing. Highly recommend this location.“

“I've been here many times before, but today was a very good experience. Tonight's crew, Danny, Michael, and Matt, were great. They were kind and friendly to everyone who came and went. Plus, they made sure you got your order just the way you wanted it.“

“Highly recommend!! The staff here is always pleasant, patient, and quick to have orders ready. One lovely staff member even remembered a “special changed up tea drink” that she had made for us only once prior!
The parking is great and the patio/seating area is a good size with large umbrellas for shade and comfort if necessary. It’s clean, spacious, and comfy outside!! 🩵“

“I went to get a birthday drink for myself, and I was met with the friendliest and sweetest baristas I’ve ever encountered. One particular girl gathered all the employees in the store to sing me happy birthday. Management should take note of these employees that go above and beyond. They really make Starbucks stand out in the best way possible. I wish I had gotten their names!“