Customers` Favorites
Customers` Favorites
“Food is fantastic cold cuts are sliced when you order, meat NEVER lays out during the day and the veggies are always fresh. Hot sandwiches are done same way. Cooked when you order. Whether you call in your order or by the app never a mistake on the order. At least I never had that problem.“
Customers` Favorites
“I just got the best service at this location. I ordered 2 12 inch subs and both the employees working were super helpful and accommodating. They did not make me feel rushed nor did they seem bothered by my request! Unfortunately I did not get their names but I just wanted to acknowledge the fact that they are doing a fantastic job and it does not go unnoticed!! 8-8-25 @ 8:20pm“
Customers` Favorites
“Consistently delicious and fresh“
Customers` Favorites
“One of my favorite NB restaurants! I work downtown and have ordered online for pick up plenty of times, the food is always delicious and the customer service is top notch. Even when they are in their crazy lunch hour rush, the employees are all friendly and have my lunch ready and waiting on time! I really appreciate that my order is always correct, with cutlery and napkin included. I will recommend Cravings all day long, thank you for being awesome🥰“
Customers` Favorites
“My son and I used to come in every Thursday for a couple years. Our schedule changed and we haven't been in for a couple years. Came by this morning and Dana still knew who we were. She not only remembers my name, she remembers that I like lemon slices with my water. That's rare in a fast food environment!“
Customers` Favorites
“Love the sandwich I ate with the tomato basil soup on the side.“
Customers` Favorites
“Omg ! i could not believe how great the food was! it was fresh and hot. the employees were aweso e and kind. it was our first time trying charleys and we'll be back again soon!“
Customers` Favorites
“I like the quality of the food at this Charleys better than any of the other ones that I've tried. This specific restaurant made me think different of the whole company and it had a lot to do with how the staff treated me while I was there and the quality of the food and service!. Love y'all! God bless!“
Customers` Favorites
“Truly one of the best Charley’s to dine at. My wife and I decided to stop in after shopping and we both left full and happy. I had my usual original cheesesteak and ultimate fries with a lemonade. My wife had the garlic parmesan and lemon pepper wings. My cheesesteak and ultimate fries were simply delicious. So now on to the wings. I would have never thought wings at Charley’s would be some serious contenders. Now I wasn’t a fan of the garlic parm, but only because it’s not my flavor. But the lemon pepper is more to my liking. The wings were not only full of flavor, but very crispy. The garlic parm were also crispy and my wife really enjoyed them. Now with that out of the way. I have to give a huge thank you to Mike for providing great service throughout our time there. Remember my lemonade? Prior to leaving Mike asked if I would like a refill. That kind of gesture you don’t get from anywhere often and that just shows that the customer remains a priority from ordering to walking out the door full and happy. Thank you again Mike and to the cook. This Charley’s location will definitely be our go to in the future.“
Customers` Favorites
“We've been three times now, and the first two times were great. Tonight made us not want to go back for a long while. The women's bathroom was disgusting. We ordered our food and they were out of bread bowls and potatoes. My daughter ordered off the kids menu, and we paid then 10 minutes later an associate came over and said they don't carry what she ordered anymore. So we switched to something else, that cost less, and we had to ask for the refund of the difference later, they didn't offer. We switched to carry out because the AC was broken (not their fault). One of my kids ordered the kid's Mac and cheese and they gave us a tiny side portion as her meal and when I asked the cashier about it she said it was correct. But then I saw a kid with a sandwich and a side of Mac and cheese and his Mac was the same size as her entree portion. I mentioned this and they said oh yah, you're right, and gave us a second one. We left and I realized we didn't get our drinks, we just ordered water so no loss but just irritating. They also didn't give our kids their cookies in this kids meals, which I didn't realize until we got home. My husband broccoli cheese soup was very watery, and my chicken enchilada soup had maybe 2 pieces of nickel size chicken and nothing else but the soup part. Our sandwiches were good and the kids' food was good. The manager was very nice.“
Customers` Favorites
“staff is very rude and dismissive lady on the phone hung up on me mid sentence as I was trying to request something. that's not the customer service I ever want to experience ever again. shame on this lady and this location“
Customers` Favorites
“I love subway, been to a handful all over the place but this one has go to be the best one. Everyone is super friendly not rude or in a rush. They truly cared about what they do. I equally like how the windows are down so I can see what the food looks like, most have the metal doors up. Plus this location has black olives!!“
Customers` Favorites
“This was my first visit but not my last. Extensive, tasty menu. I had a loaded spud that was amazing. Their tea was spot on perfect! And we shared some brownie bites. The manager opened the door for us bc our hands were carrying leftovers and she was so very nice. Told her it was my first visit but we'd definitely be back. 10/10“
Customers` Favorites
“I wish they still had SPROUTS!!!!!!!!!“
“Ordered through app when I got there the sandwiches weren't ready. Guy said he hadn't even started yet and there was quite a few ppl. Low on staff I guess. I understood, told him I'd come back. When I returned 10 min later my sandwiches were being made. They apologized and I understood.“
“they just opened on FM 1103 and not a lot of people know, they need to go.
Only reason for my order being expensive is made a few modifications... (Like adding extra meat, cheese, and bacon - but nowadays what place doesn't charge for those, and the up cost wasn't bad.) All in all I paid about $17 for the combo - as a reminder I had extras on my sub.
And they had a lot of options for extras that had no charge.“
Customers` Favorites
“After spending the day in the playground we stopped to get food. Got some sandwiches and two personal cheese pizzas for the kids. At that time there was no customers there which was good, the kids were not bothering anyone. Got busy almost at the end though. The service attendant was friendly and patient, and all the time with a smile, the food was great. an“
Customers` Favorites
“The establishment was clean and the atmosphere was nice. The staff was very friendly and helpful when it came to having my order ready. The food was excellent., very tasty, hot, flavorful and delicious 😋 😍... I had the Backyard sandwich and I highly recommend it and others from this establishment. They won't disappoint...“
Customers` Favorites
“The sub sandwiches are made to your order. They are quick price friendly. The sub's come in child size, half or full sub. They also offer soup, drinks, chips & cookies The place is always clean to include the restrooms. With the amount of customers that's a very high compliment. Great place to eat!!!“
“We were in the BX shopping today and walked down to the food court to see what the options were. We chose to eat at Charlie's Philly Steaks. It was a good choice too. We had as sandwich and the Ultimate Cheese Fries. The sandwich was really good. We had never eaten there before today. We would definitely come back to this place if we lived in the area. I have to say the guys behind the counter could have paid more attention to what they were doing though I think their talking among each other effect the speed at which we and the last behind us received our food. My steak sandwich was done and in my hand before they even started making the Ultimate Fries. I don't know at happens there when the place is busy.“
Customers` Favorites
“Savon was awesome! He greeted us, sold us the special of the day, offered us all he could without feeling pressured into buying anything. Super professional and friendly. Food came out exactly how we wanted but better because of his hospitality. The store became busy right as we were paying and the rest of the staff came out and helped him with orders. Go see them when yall can!!“
Customers` Favorites
“Mimi at this location is the most kind hearted person ever. Every time I come in, she’s smiling and ready to get me in and out as quick as she can. She has amazing customer service and is the only reason I come to this location. She 100% deserves a raise or promotion. Thank you for the great service, Mimi!“
Customers` Favorites
“Nice location , and friendly staff guy and girl working the lunch shift were super sweet . Only reason I don’t give it 5 stars is because they have employees working in the heat because the ac is out . Please fix asap this is terrible for them .“
Customers` Favorites
“This truly is the Best Jimmy John’s in all of San Antonio. Ramy Is a great area manager, and you can see it through the people that he hires. Anna Is an amazing manager when I see her at this location I sigh with relief because I know I’m going to be taken care of. Great Team Great Restaurent JUST GREAT!“
“Ordered online so I could avoid waiting in line.I have had questionable service here in the past, but not today. Food came out quick and the women working was friendly.The bread was sooooo fresh and soft. I have recenlty gotten some not so fresh bread at another location so I was a bit worried. All in all I was very pleased with my lunch today.“
Customers` Favorites
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“Had best experience yesterday went around 12 Henry did explain that he was training new shift leader he was very proud doing his job explaining to new guy what came on each sandwich how to talk to guest and take orders you need more people like Henry at your stores he offered me try old school my first time here let me tell u he made best old school Sand wish I will be back for old school and cheese fries best sweet tea I had in long time I thought bill millers had best sweet tea y'all tea great I wish y'all had shakes ice cream it's ok I will be back“