“Order was right, but I chose how many sauces I want (including ketchup) on the app and I only received 1 of each.
Update...they're getting better! Just need to work on the consistency
Update #2....so much better!“
“Amazing service- team Leader Ms.Consuela stopped eating her own meal to help me with my condiments, so selfless and caring of her. A previous time I came in she was more than accommodating as well, Ms.Consuela needs a raise asap- beyond amazing customer service on both occasions and I presume it’s nothing short of exceptional every time.“
“There is a young lady named Tae (I hope I’m spelling it right) who went above and beyond today for my and my friend’s kids. She was overall aware and cordial, fast and nice. When boys had a hot wheel car stuck at the playground she found someone to open the back door, so kids could come and get it.
Tae hasn’t stopped smiling and being genuinely sweet throughout multiple interactions we’ve had.
Made our boys day.“
“Love this place. The staff is always super friendly and my order is right every time. I usually get the spicy chicken sandwich with waffle fries — hits every time. Even when the drive-thru line looks long, they move it fast. Always clean and just feels good eating here.“
“Great food! The staff is friendly, and service is always quick and efficient. The chicken sandwich is great and comes out hot and fresh every time. I've never had a wrong order or cold food. A great place to eat when shopping at North Park or before seeing a movie at AMC.“
“Hello, I just recently moved to Dallas from Canada and Chick Fil A is not easily accessible here, at least where I lived. I had driven to your guys' Chick Fil A after work and was met with excellent service! This young gentlemen named Jordan took my order, was very patient and gave me a few suggestions for some good stuff on your guys' menu. He made my experience at Chick Fil A extremely positive and enjoyable, the food was great, your guys' restaurant is extremely clean, and the service was fabulous. Would come here again. 10/10“
“I come to this Chik Fil A a lot, my kids are fanatics. We always have a great experience with mobile order and drive thru but today we decided to dine in. There was a person outside who asked for me to get him some food so I told him I would. Ja Mal who works at this store often and is always polite, efficient and has great work ethic took our order today and brought our food to us. I asked him if I could also get a bag because I wanted to give some of our food to the man outside. Ja Mal brought me a bag as requested and as son as I finished placing the items in the bag I asked my daughter to stay inside while I ran the food to him. As I was getting up, Ja Mal quickly approached and asked if I wanted him to take it out to him and as I didn’t want to leave my daughter inside by herself I accepted his offer. Ja Mal goes above and beyond every single time we encounter him and while there are many other employees also who work hard and well at this location I really feel Ja Mal goes the extra mile and is just such a well mannered, man who takes great care to his job and customers. I appreciate him very much and I hope he receives recognition for his great work ethic and care for customers. Thank you Ja Mal!“
“This new store is nice and the food was standard Chick-fil-A. The parking lot isn't the best layout. When we got home with our food we realized that dot not receive any napkins and I had no sauce, and when I thought back I remembered that I had not been asked if I wanted any. There is an area that looks like it's for a condiments and such but it was empty. Also the employees that greeted us and took our order seemed as though they were just speaking from a script, almost like the little robot that was rolling around.“
“Well what can we say bad about chick-fil-a? The food is amazing and addicting everything from the salad to Chick-fil-A sandwich even to the waffle fries are amazing. The atmosphere if you have time to go inside which is sometimes faster than waiting through the drive-thru line to get the food at the window. This place is always busy cuz they have great food. I wonder if someday they'll be open on Sundays, LOL
Vegetarian options: Salads
Kid-friendliness: Kids meal
Wheelchair accessibility: I have close the door handicap parking and they have a handicap wheelchair ramp and everything you need for disabled people“
“First time here. Arrived around 2PM, so after the lunch crowd. Got both regular and spicy tenders, cereal milkshake, and fried chicken dumplings. Tenders were good, dipping sauces were great. Milkshake was VERY GOOD (not too sweet). The dumplings were really good with a nice kick from the sauces. I spoke with the owner a bit— very nice man. The place is clean and a nice atmosphere. Give this place a try. You won’t be disappointed.“
“Well, first off, I never had a Chick-fil-A back in my day at DBU. Secondly, I am jealous and need to double check my servant leadership attitude about it. Thirdly, God and Chicken go together, but how does Bo Pilgrim feel about it... oh yea, he funded the chapel next door. Fourthly, the chicken came first and Adam had a #1 Chick-fil-A combo the God himself cooked up. Fifthly... Hi Five, you read this whole thing... winner winner chicken dinner.“
“Chick-fil-A has quickly become one of our top 3 favorite places to eat out as a family. Their spicy chicken sandwich is our go-to — crispy, flavorful, and always satisfying. Our daughter is a big fan of the Chick-fil-A nuggets, and it’s the one place we all agree on without hesitation.\n\nWhat really takes it to the next level for us is the Chick-fil-A sauce. We’re huge fans — we even buy bottles from the store to keep at home. Sometimes we crave just the sauce by itself — it’s that good! It pairs perfectly with everything, and we honestly could eat it anytime, anywhere.\n\nAside from the food, we really appreciate the quality of their chicken and the consistency in taste and service across locations. Every visit feels familiar and reliable, which is something we really value.\n\nIf you're looking for consistently great food and a sauce that’s borderline addictive, Chick-fil-A never misses!“
“I love this Chick-fil-A. They have remarkable service and genuinely care about your experience. I'm leaving this review because the chicken minis I had today were genuinely the best chicken minis I've had in my entire life. Thank you Chick-fil-A at central and southwestern!!!!“
“Absolutely amazing experience at this location! I made the silliest request to see if I could get no potato ends in my order (completely not expecting them to be able to do it) and they delivered! Absolutely no potato ends in my fries :) such a small thing that made my whole day!!“
“This in my opinion is THE BEST LOCATION IN DALLAS!!!
It’s always clean, friendly, always seems to hire only the best people for their positions, unlike other locations!!!
I always leave full, and happy!!!
To whomever is managing this location, hats off to you, and your ability to hire the right people for their positions job!!!“
“I take all my nanny kids to Chick-fil-A on days when we need something easy. I’ve been to a lot of different Chick-fil-A’s and they’re all pretty amazing, but this one blows all of them out of the water. The workers here are just by far the best, and most helpful. There’s one woman at the front who always remembers the boy I nanny and I. She is always so sweet and so welcoming. The other staff is always quick to get me a high chair or checking in to see if we need refills or sauces, anything. It really is like being at a sit in restaurant sometimes. While writing this review, I was given a free milkshake! This specific store is closest to where I work currently, but wherever else I end up in the future, I will try and make the trip to this one if I can!“
“I don’t bother with the grocery store(not proud of this) I eat out everyday and frequent “The Chick”(nickname for chick-fil-a) …..anyway my point is it would be nice to get some ketchup in the bag. There’s no option for ketchup on ubereats.“
“I would like to acknowledge 2 awesome employees at this establishment Mr. Jacoryon and Mr. Jaylen...there friendly smile and great customer service was 2nd to none and it lets us know that there are still some kind and courteous young people out there! I really appreciate that!!“
“Ordered online for pick up through the drive thru. They had orders ready and cars rolling out quickly, as one would expect for Chick-fil-A.
The Cobb Salad was amazing and what I usually order from here. With the added nugs and usual toppings, this salad never disappoints. It’s usually 2 servings for me and it’s still good with refrigeration up to 24 hours later.“
“I had a semi bad experience here a few weeks ago. And I was so impressed with Brad and his team’s aggressiveness in making it right. They went above and beyond. So much so that I don’t even care about the bad experience. I’m so much more impressed with the level of customer service in trying to make up for it. Thank you guys.“
“Can't get enough of the food here! I wish they were open on Sundays, but I understand. The food is amazing. I love their criss-cut fries the most, really good. I like the polynesian sauce they got, daughter love the buffalo, I like the hot mustard one as well. Pricing is reasonable. My go to is a 8pc nugs, with fries lol. Sometimes ill get the sugar free lemonade.“
“Curbside pickup makes ordering a breeze. My friend and I stopped by in the afternoon to grab lunch and a shake. My friend had never used the app before, but she was able to customize her order with ease. Service was friendly, and everything was delicious.“