Chick-fil-A in Irving

“As always, great customer service. So glad that there are two places that you still can witness and experience trademark customer service (Chick-Fil-A and In-N-Out Burger) In this society and present It is sadly and seldom provided to paying customers or loyal customers. In fact, many major companies have no concept of what true customer service is today!“

“Our group from U&I Redefining Disabilities visited this Chick-fil-A the past three days with a group of clients from a count of 11-25, and it was an outstanding experience. The staff was extremely friendly. Austin and the other staff took our orders with a smile, they was very patient with our clients whose speech is difficult to understand. Everyone's food was hot and fresh and Parker surprised everyone with a free ice cream or chocolate chip cookie. Your kindness made our few days very special. We definitely will be back!“

“I placed a catering order (boxed lunch) for a training session at work, and was thoroughly impressed. From ordering online to pickup everything was great. The order was ready on time and the manager walked the order to my car. The order was even packaged in very nice chick fil A catering bags which kept the 38 boxes lunch order organized and warm. The meal was nice and warm when I arrived back to work which was a 15 min drive. Each boxed meal had a sandwich, bag of chips and a cookie. As well as mayo, mustard, small plate, napkins and a knife. the fine details were great!

The only thing I would recommend is to allow more sauces per meal. The website only allows for 1 sauce per meal which is not enough. Other than that it was fantastic and a hit with the work team.“