Chick-fil-A in Mansfield

“I order from this Chick-fil-A very frequently due to having an autistic child, so consistency is extremely important for our family. While most of our orders are correct, there have been a few frustrating times like sauces being left out completely or a breakfast burrito tortilla being hard. Since I know the app order itself is correct, those moments can be disappointing having to go back through the traffic since it's difficult coming and going with their layout at this location.
That said, Brandon and Logan are outstanding managers. They are always professional, kind, and quick to correct the situation without hesitation. Their customer service truly makes a difference and is the reason we continue to come back. Overall, 9 times out of 10 our order is correct, and with a team this large, perfection every single time isn’t realistic. The leadership Brandon and Logan provide is exactly what great management should look like.“

“Food is good but upset because once I got home I notice the side of grilled nuggets I ordered and paid for wasn’t in my bag and it’s raining and don’t want to drive back usually I don’t check the back because chick fil is usually good with making sure you everything was there so it was disappointing to discover part of my order was missing.“

“Stopped by Chick-fil-A for lunch today and was impressed as always. The line was long, but they moved it fast — those drive-thru folks are pros. The chicken sandwich was crispy, fresh, and perfectly seasoned, and I love how the staff always greet you like they actually mean it. The lemonade tasted extra fresh too. Fun fact: they hand-stretch their dough for biscuits daily. I’d give my visit a 10/10 for kindness and flavor.“