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“This location was rocking it today! I arrived just before noon, the line was a bit long, not the mobile thru lane. ❤ As I was leaving, the line was spilling out into the street! The kitchen I'm sure was getting killed, but all the customer facing employees were delivering as much food to as many cars down the line as they could. Kudos to everyone at this location. You all did an amazing job!!“
“Yes, there is a difference in Chik-fil-A restaurants! This one (Presidio Towne Crossing) is my favorite compared to another new, closer Chik-fil-A (Haslet-the Haslet Chik-fil-A, after trying several different times of the day, for both breakfast and lunch, we have noticed the food - sandwiches and fries - has an off taste as if the oil is not regularly changed.) The food at the Presidio Towne Crossing Chik-fil-A is consistently good! The manager takes pride in keeping this restaurant clean and decorated for different events and holidays giving a welcoming vibe. The staff are all friendly and efficient. Quality is key when visiting food chain locations and this location is the best!“
“My husband and I went in today for lunch. He was having a rough day at work, so it was a little needed pick me up in his day. I'm so glad we came to this location. Will was in the dining area cleaning and refilling flower vases. He was so sweet and kind, made sure we didn't slip on the floor he'd mopped. He also gifted me a little bouquet of flowers and he gifted us a commemorative cup. Thank you so much, Will, for blessing us with your kind spirit today. 🫶 The cashier also accidentally rang my husband up for an 8 count instead of a 12, and when he went up to request the extra and pay the difference, she apologized and just gave him the extra 4. It was all small things, but it really made my husband's day to have everyone there be so kind and intentional. Far too often, we get poor customer service and it meant a lot to us to have such a nice experience today.“
“This place is always busy. That said I've never had a bad experience. All the associates are very young from what I've seen, but they've all been very polite and professional. The food is always great. Only bad thing is they are closed on Sundays.“
“We had the pleasure of being served by Caleb! What a wonderful experience! He was so kind and took extra care to make sure we got all the things we asked for. He even came and checked back in to make sure we were enjoying our meal. So personable and an absolute gem to talk with. I haven’t had such a pleasant experience at a fast food restaurant in forever. Employee of the century, truly. Everyone could take a lesson from him. He made our whole day!!“
“Always super fast service. Even when the drive thru is packed, the people get through so quick!
My work picks up group orders here all the time & the orders are always perfect! The couple times they’ve forgotten something, they’ve always compensated us for it.“
“I got the spicy chicken sandwich from cooks children's cafeteria that has a Chick-fil-A, and my food is always good !! Hot and ready to grab yourself, or a short wait for fresh ones.. 10/10 aren't stingy with sauces either, no extra cost!
Kid-friendliness: I met an hispanic woman there who I always jokingly speak Spanish with lol, and she talks to her employers about my daughter and I, and how "bonita" she thinks we are <3 looove them!“
“Founded by S. Truett Cathy in 1946 with the opening of the Dwarf Grill (later Dwarf House) in Hapeville, Georgia, Chick-fil-A pioneered the modern fast-food chicken sandwich. The first official Chick-fil-A location opened in 1967 in Atlanta’s Greenbriar Mall, focusing on quick service and expanding throughout the 1970s and 80s.“
“I love this place, food is delicious and the service is very nice, Waiters always available to help without making you feel harassed.
Place is always clean and relaxing.
The children's play area has a door that prevents outside noise.“
Fast Food • $
“Employs mostly young adults who seem very friendly and clean cut. Offers college tuition and seems to care for their employees. I admire this but still worry about their support for non traditional families. I am one and would like to frequent this restaurant, since it has been one of my favorites since the late 70's/early 80's at Hulen Mall in Fort Worth .
The ice cream is the closest to HOMEMADE ICE CREAM from any fast food restaurant.
And the CHICKEN... AMAZING FLAVOR!!“
“The only gripe I have is their Market Salad can sometimes be different in content. I got two of them, and one had more chicken on it and more fruit than the other one did. They aren't cheap, so I believe it to be important that they be created equal.“
“Much better than the Cityview location on Bryant Irvin road that I went to yesterday! Service was excellent, food was great. The cool wrap was stuffed with ingredients, nice and cold, salad fresh, and all the contents were in the bag brought out to my car. I was able to exit the line to keep it going and me back to the office within 30 minutes, without being tardy. I'll be giving them my business instead. Thank you!“
“Beyond hunger,Juana is the reason we choose this store.When people speak of awesome customer service and kindness,I believe they are referring to Juana.When you arrive to the drive thru speaker you can hear her smile.You can tell she enjoys the staff and customers because she is always has a sincere smile.Customer service can be hard because everyone isn't always kind.Juana thank you and your team for always being kind as we all start our day.“
“Katelyn was amazing. I didn't realize they closed at 9 and ordered at 8:50. I was fully prepared to turn around and leave. I worked service industry and i know how it feels to have someone come in at close. She took great care of my daughter and I. She ensured me that we were welcome and not a burden. Food was fantastic and service was next level. Katelyn and the other staff most definitely represented Chick fil a at top tier! Will be back!“
“Checked out this Chick-fil-A and one of the workers named Delilah took my order. Not only did she personally welcome me to this establishment she maintained a smile throughout this whole order and made it a overall enjoyable experience. Usually people standing outside in this heat are not genuinely excited and so thoughtful but she was. 10/10 experience if you are looking for a local Chick-fil-A to try, id recommend this one.“
“Absolutely wonderful staff! They were busy but the food still came out hot and fast! Dean and Will were incredibly kind and patient, and just had the best attitudes. They alone made the experience worth it! Definitely recommend this location.“